Hey Russ!

Do you have access to your mod security log file? I read a little more about the topic and on stackoverflow they suggested to check the log file since mod_security logs whenever it issues a block/redirect. But I would guess it could be the same reason as with Guido site. It works fine as long as no html whatsoever is used. once a strong tag or a tag or something similar is used the request is blocked…

Best regards,
Kriesi

Hey!

I checked the problem in detail and I am unfortunately not sure what could be causing this but the issue seems to be caused by the server not correctly working with the ajax request.

Once the page is opened we send an ajax request via javascript to retrieve the page data.

This is the request for the content on your server.
https://www.dropbox.com/s/57wcms6knwycjsa/Screenshot%202017-04-20%2014.08.56.png?dl=0

and this is the request on every other server we have ever encountered:
https://www.dropbox.com/s/cumauy405kshf3w/Screenshot%202017-04-20%2014.09.42.png?dl=0

As you can see the url does not match at all, although it should be the same. what is interesting is that the “initiator” on our own server is the javascript that fetches the additional data, in your case the “initiator” is the ajax file that should be queried in the first place. What this probably means that any point during fetching the request for the data your server redirects from the ajax file to the front page.

Might be a rewrite rule or some server setting, I am afraid I am not sure. Since this might have to do with the server I am having a hard time identifying it since I am by now means a server admin :)

Have you tried to contact your hosting provider if he might have any suggestions? Maybe they can chime in with a few ideas since right now I am not sure what we could change or do on the php/javascript side to fix the issue…

Regards,
Kriesi

Hey!

Sorry for the late reply, I indeed missed it :P
Truth to be told, I am quite happy with codeable, they seem to do nice work and therefore I dont really think it necessary for us right now to change all the forms and redirect links etc

But I will keep your post in mind if we ever want to change the service we redirect users to ;)

Best regards,
Kriesi

Hey!

Most smaller requests we redirect to codeable, but I do send customers that have bigger projects to developers if they require geographic proximity or want someone who speaks their language. So if you post me a link to your website, and let me know where you are from and which languages you speak I can forward any requests from your area to you ;)

Cheers!
Kriesi

Hey!

Thanks for your help. I was able to reproduce the issue locally and already added a bugfix to our next release. The release will be available early next week and will fix your issue ;)

Regards,
Kriesi

Hey!

Just to let anybody with a similar issue know: we will fix this issue with the next patch.

Regards,
Kriesi

Hi!

Actually you can use the embedded version, you just need to activate it with the license key you got from purchasing the standalone version. The plugin and theme version are identical codewise, however the Layerslider team decided to add a few features that are only available after entering the purchase code. I will talk with them if this is really necessary, but they will probably want to test it for a few weeks/months to see if it increases the sales of the standalone slider.

Regards,
Kriesi

Hi,

Just wanted to catch up. The site looks fine to me and I can log into the backend. Are there any more issues or are we missing something? :)

Best regards,
Kriesi

Hi,

Some of the problems you guys are experiencing might be due to cached Javascript or CSS files. Please make sure to update your CDNs and clear your Browser Cache. If both is not working please post a link to the element in question with a description of what exactly is not working ;)

Best regards,
Kriesi

Hey biancajolly,

We would need username and password for your wordpress admin area. the username and password you provided are for the ftp server I assume? (Since they did not work for the admin area)

Best regards,
Kriesi

Hey Stefan,

Mobile view for which elements exactly? On first sight the one thing that sticks out is the main menu overlapping the logo. You can activate the mobile menu for ipad in your admin panel at enfold->headers->mobile

If you have any other suggestions on how to improve the experience on your tablet let us know, since the next update will focus on mobile devices :)

Best regards,
Kriesi

Hey,

Thanks for your offer but thats currently not interesting for us ;)

Best regards,
Kriesi

Hey Elad,

1 – As long as all installations (you could also use multisite for this) are on one domain you only need one enfold license
2 – You can use columns or pricing tables for that. Here is a page that uses both examples (just scroll down to see both examples): http://kriesi.at/themes/enfold-2017/pages/pricing/

Best regards,
Kriesi

Hi,

I am afraid thats currently not possible but any suggestions are welcome. Would you rather increase the size or decrease it?

Best regards,
Kriesi

Hey faizalrahman08,

I am afraid Enfold does not offer this functionality, our forms generator is basically only meant to produce contact forms that can only redirect to a single page after hitting the submit button.

I am afraid you would need to use a plugin for what you are trying to do, although I am not sure which one would be suitable to your needs.

You might want to try these two plugins (I assume you want the user to send a mail and then redirect him and not just redirect him?)

https://wordpress.org/plugins/contact-form-7/
https://wordpress.org/plugins/contact-form-7-success-page-redirects/

Best regards,
Kriesi