Forum Replies Created
April 14, 2023 at 3:45 pm in reply to: 100-300 Enfold sites/purchases #1404460
Your timing couldn’t be better! In 2 Days Enfold will have its 10th anniversary so we are going to discount the theme for a few days starting Monday. The discount will run for a few days and will be 20%.
If you want to buy more than 200 licences I am willing to increase the discount for you to 25% for the whole purchase order (I also told that to Emile but maybe I wasn’t clear enough about that)
Discounting more than that really becomes problematic I am afraid, since Envato always takes the same fixed cut for each sale in addition to a % based amount. Would be much easier to offer a better deal if Envato would adjust the fixed cut they take according to the discount but unfortunately they don’t do that :/
Anyways I hope that this offer is something you can work with? :)
KriesiFebruary 5, 2023 at 10:30 am in reply to: Enfold Tweaks Plugin #1396715January 26, 2023 at 10:41 am in reply to: Theme registration, Envato, Personal token don't work #1395340
I have also contacted Envato Support to further escalate this. Will let you know if I get any valuable feedback. In the meantime would you mind trying to use the envato market plugin with your tokens:
This might help us identifying the problem. At this point I really don’t think that its a theme issue that is causing the problems but if the market plugin works with your token we might revisit this assumption 🤔
In any case, sorry for the hassle and that this progresses so slow, I still hope we can somehow fix the issue…
KriesiJanuary 18, 2023 at 6:59 pm in reply to: test by kriesi #1393974December 22, 2022 at 2:52 pm in reply to: We (Envato) need you to respond to an email #1377117
I will consider to change our email system but the nicest thing by far would be if envato would finally allow to add several mails for various purposes. I would love to provide support via mail for example but not being able to add 2 mails, one for support and one for account management makes that pretty hard because I cant share access to account data (like payment and withdrawals for example) with the whole team 🤪
December 21, 2022 at 7:17 pm in reply to: We (Envato) need you to respond to an email #1377036December 21, 2022 at 5:30 pm in reply to: We (Envato) need you to respond to an email #1377024
- This reply was modified 5 months, 1 week ago by Kriesi.
I think I found the mail sent by Kailoon. We will check all the issues and relase an update within the next 24 hours :)
Thanks for the notification.
KriesiJanuary 29, 2022 at 1:24 pm in reply to: Enfold theme 'Lifestyle Blog Demo' will not import correctly. #1337828
Just did a quick check and the slider displays fine now, everything was already in order but the post categories were not set properly during the import. Seems to be a problem on our side but was easy enough to fix on your installation. Sorry for that.
As for the missing widget. You indeed need to use an external service like https://mailchimp.com/ for the newsletter since its nothing WordPress or the theme can do out of the box. You can of course also try to use another service or a wordpress plugin. Whatever you prefer.
If you got any more questions let us know!
KriesiFebruary 23, 2020 at 11:02 pm in reply to: Unsightly display with chronic element .avia-timeline-horizontal #1187141
The Images you have used here are positioned to be “left aligned” which basically removes them from the normal text flow. Therefore the horizontal line only stretches to the last text block within the milestone. If you remove the “align left” style from those images the horizontal line will extend to the bottom of the image and you will have a more consistent look and feel :)
KriesiFebruary 13, 2020 at 9:29 am in reply to: Enterprise Theme Lizensierung #1184088
Leider erlaubt Envato keine Enterprise Lizenzen und da wir als exklusiver Author nur über Themeforest verkaufen dürfen können wir sowas nicht anbieten. Was ihr allerdings machen könntet ist bei Envato/Themeforest direkt anfragen ob ihr 50/100/150/etc Lizenzen auf einmal vorab kaufen dürft. Habe von Fällen gehört wo Envato das dann handhabt und ihr nicht jede Lizenz einzeln kaufen/downloaden müsst.
KriesiFebruary 13, 2020 at 9:24 am in reply to: Interested in Kriesi #1184087
Thats certainly a new one. Feel free to drop me a mail at (Email address hidden if logged out) with more details. Never thought about selling or external investors but I certainly would like to hear more about this :)
KriesiFebruary 14, 2019 at 10:28 am in reply to: Username Wechsel #1066875
Ansich schon aber wenn die Agentur mit dem Purchase Code registriert ist dann müssten wir deren Account löschen. Ein Purchase Code kann nur für einen User Account verwendet werden und wenn du diesen Purchase Code zugeordnet bekommst hat die Agentur natürlich keinen mehr.
Allerdings würde ich selbst nicht annehmen dass es viele Agentur Kunden gibt die sich bis in ein Support Forum verirren um die expertise der Agentur zu prüfen (da müssten sie sich ja außerdem noch mit Webdesign auskennen und wissen wie komplex eine Frage ist) So gesehen muss ich also sagen glaube ich dass das Problem eher zu vernachlässigen ist :D
Ultimativ natürlich eure Entscheidung
KriesiFebruary 12, 2019 at 10:33 am in reply to: Username Wechsel #1065882
Der Inhalt der Nachricht wurde in den “Privaten” Bereich verschoben und ist somit nur noch für dich und Moderatoren sichtbar.
Da unsere Foren Accounts an das Themeforest System gekoppelt sind wäre die einzige Möglichkeit permanent mit anderem Namen zu posten einen neuen Account auf Themeforest zu machen und mit diesem ein Theme zu kaufen, was natürlich eher als unnötige finanzielle Ausgabe erscheint.
Was du natürlich auch machen kannst ist, den derzeitigen Account zu verwenden bis die Webseite steht und deinen Vorstellungen entspricht und danach die Löschung des Accounts beantragst. Das würde alle Fragen aus dem Forum entfernen und falls notwendig könntest du den Account zu späterem Zeitpunkt neu registrieren. Die alten Threads wären dann weg und es wäre auch keine Verbindung zur Agentur vorhanden.
KriesiNovember 30, 2018 at 10:29 pm in reply to: Selfhosted Fonts #1039435
Would you mind posting us your login credentials and the font you want to use so we can give it a try ourself?
If its a bug we will try to fix it, and if it works for us maybe there is something which we can do to find out what you might have done wrong :)
please use this form to request a refund: https://themeforest.net/refund_requests/new – we can only accept the refund if its made with this form and right now I do not see the user name you mentioned :)
KriesiJune 11, 2018 at 1:54 pm in reply to: Invitation to get reviewed on SmashingMagazine, Hongkiat, TemplateMonster and 9 other websites #971184
We will not participate this time but once the campaign is done and you are starting a new one let us know.
Once I can check out the previous campaign and the response on the respective websites we might give it a try as well
KriesiMay 24, 2018 at 9:39 pm in reply to: Unclosed Div in Entry Content #961847
Although i was not able to reproduce any visual issues, we will change the HTML structure a little bit. There is actually no missing div, its just that the scope of the header element is too large. we will reduce it with the next update.
KriesiMay 24, 2018 at 3:08 pm in reply to: Enfold 4.4 Google Map Issue #961563
Hey Guys! Turns out this is only a translation error. Somehow the german translation file uses a few fuzzy strings with wrong translations. We will change that with the next update. functionality however should be fine.May 23, 2018 at 1:42 pm in reply to: DSGVO / GDPR #960781
This is a maps default behaviour that we will not touch. You can now set your maps to lazy load, so they only get loaded when the user interacts with the map preview image.May 23, 2018 at 1:39 pm in reply to: DSGVO / GDPR #960779
The option is located in privacy & cookies in your enfold admin panel
KriesiMay 23, 2018 at 12:48 pm in reply to: Enfold 4.4 Google Map Issue #960768
I am having a hard time reproducing the issue. If anyone could grant me access to your wordpress installation and ftp server I can try to fix it there and then apply the change to an earlier than expected version 4.4.1.
KriesiMay 22, 2018 at 11:19 pm in reply to: you say Enfold 4.4 (our GDPR compatibility release) will be released on May 22nd #960658
The update was just approved by themeforest and can now be downloaded ;)
KriesiMay 19, 2018 at 2:43 pm in reply to: Extended Lizenz #959081
Zuerst mal vielen Dank fürs fleißige verwenden von Enfold! :)
Zu deiner Frager: Das problem ist, dass wir zwar über das generelle item pricing entscheiden können, themeforest uns aber nicht die Möglichkeit bietet individuelle Rabatte zu gewähren. Da wir aber nur über Themeforest verkaufen dürfen, da wir eine Exklusiv Lizenz haben, ist es schwer bis unmöglich irgendwie individuelle discounts zu verteilen.
Allerdings glaube ich auch nicht dass du wirklich eine extended Licence erwerben solltest. Ich nehme an du möchtest enfold für eine Vielzahl an Kunden verwenden die alle eine eigene wordpress installation mit enfold laufen haben? dann brauchst du für jeden Kunden eine eigene Lizenz. Standard ist da natürlich völlig ausreichend.
Die Extended wäre nur dann zu verwenden wenn du oder einer dieser Kunden zB ein Blog netzwerk hostet und die kunden dieses Blog netzwerks Enfold als Theme verwenden können.
Eine Multi-User license wie du sie vermutlich im Sinn hast gibt es bei Themeforest (derzeit) leider nicht…
KriesiMay 16, 2018 at 10:51 pm in reply to: Enfold Changelog #957796May 16, 2018 at 10:47 pm in reply to: dsgvo – Share links #957790
Yes they are compliant since these are only links to an external page that do not transmit any data. If a user clicks on one of those he ends up on another site which is no longer your problem ;)
We will add several GDPR related features with the Update to version 4.4. However, disabling Cookies is not one of them. After attending several Workshops and consulting a lawyer as well there are 2 reasons for that:
– Disabling cookies is, from what we have been told, a feature that should be mentioned in your data security policy but since the web browser has the capabilities to disable them there is no need for websites to implement that feature individually.
Please mind that this is what we have been told by people who are well versed in this subject, but its of course no legal advice. As you probably know a lot of the information that is out there is highly debated, and if it turns out that any of this is required we will change it.
KriesiMay 2, 2018 at 3:41 pm in reply to: Mailchimp and GDPR #950117
As far as I currently know, (information was provided by a lawyer) all we have to do is to provide the possibility to link to a “data information” page that describes what is done with the data submitted to mailchimp, since the widget already allows for double opt in. We will provide that possibility with the next big update to version 4.4.
KriesiMay 2, 2018 at 3:32 pm in reply to: Can't Import Demo (tried solutions from other threads) #950111April 26, 2018 at 2:48 pm in reply to: 500 Error after enfold 4.3 update #947302
The most common issue we got is that updates via FTP often merge folders. Since we changed the file structure this often results in duplicate files (becuase of a file merge, rather than an overwrite) when updated via ftp. to make sure this does not happen I would recommend to upload the new theme folder with a changed name (eg instead of enfold rename the theme folder to enfold-new) and once it is on the server swap names of the old and the new theme folder. this will prevent any file merging. Afterwards, if everything works you can delete the old theme folder