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Viewing 30 posts - 20,851 through 20,880 (of 67,482 total)
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  • in reply to: Caching Issue #1149223

    Hi,

    that this would mean that the fonts and videos would load WITHOUT the user having to click on accept the cookies?

    Yes, that is correct. Sorry about that. I got a little confuse. We tested the site again, removed everything in the local storage and refreshed the page. The fonts are still loaded even if we didn’t accept the cookie because the “aviaCookieSilentConsent” cookie is still added to the local storage. All services will be enabled by default regardless of the cookie consent status as long as the cookie (aviaCookieSilentConsent) is present.

    Example of the script where this condition can be seen at work:

    		var allow_continue = true;
    					var silent_accept_cookie = document.cookie.match(/aviaCookieSilentConsent/);
    
    					if( cookie_check && ! silent_accept_cookie )
    					{
    

    Best regards,
    Ismael

    in reply to: How do I prevent .ru from contact form #1149219

    Hi,


    @sthubertus
    : Thank you for the inquiry. Try to install a security plugin to protect the site from bots and unwanted scripts. You can also replace the default captcha with Google reCAPTCHA to get rid of spam emails and further enhance the security of the contact forms. Please visit the documentation for more info.

    // https://kriesi.at/documentation/enfold/contact-form/#how-captcha-works

    Best regards,
    Ismael

    Hi,

    Since the last update these posts are completely foobar and i can repeat and proof it

    The only things we are sure that changed in the latest update that is closely related to this issue is the filter (avf_alb_supported_post_types), which enables the ALB for custom post types, and the element manager, which prevents execution of shortcodes when they are added outside the builder or the widgets. However, these changes should not have affected the post content or the shortcodes, so we don’t really know why the first tab is duplicated.

    I DONT want that you correct it.

    It was an opening tab shortcode inside the “Preise” tab and it was added right above the table shortcode. It is probably why the first tab was duplicated, but we can’t be sure. Unfortunately, the duplicates will have to be removed manually. We haven’t encountered the same issue so far.

    Thank you for your patience.

    Best regards,
    Ismael

    Hi,

    Yes, we checked it on Windows 10. I will ask the rest of the team to check it on Mac. Please wait for their response.

    Thank you for your patience.

    Best regards,
    Ismael

    Hi,

    Thank you for the update.

    You can prepend the “page-id-1094” class name in the css selectors to limit the styling to the shop page. Example:

    .page-id-1094 div .products .product {
    	margin: 0 2% 2% 0;
    	width: 23.25%;
    }
    

    For the tax info in the single product page, please use this:

    .wc-gzd-additional-info.tax-info {
    	display: none !important;
    }

    Best regards,
    Ismael

    in reply to: color section background image parallax issue #1149199

    Hi,

    Thank you for the update.

    Is it happening to a lot of pages? A quick fix is to replace “parallax” with the “fixed” option temporarily. Or as suggested above, try to use a larger image and make sure that the aspect ratio is 16:9 (1920×1080, 1600×900, 1366×768). The current size of the image is 1000x500px.

    Best regards,
    Ismael

    Hi,

    Awesome! Please don’t hesitate to open a new thread if you need anything else.

    Have a nice day.

    Best regards,
    Ismael

    in reply to: Magazine excerpt #1149190

    Hi,

    Thank you for the update.

    Where can we see the issue? If possible, please create a new thread or ticket and provide all necessary details in the private field. We’ll close this thread for now.

    Best regards,
    Ismael

    in reply to: Unable to add header banner #1149188

    Hi,

    Thank you for the update.

    This css code should resize the background image on mobile view.

    @media only screen and (max-width: 767px) {
        .header_color .header_bg {
    	background-attachment: scroll;
    	background-size: contain;
        }
    }

    Please don’t forget to toggle the Performance > File Compression settings after adding the code.

    Best regards,
    Ismael

    in reply to: Unable to add header banner #1149148

    Hi,

    Glad everything is working as it should. Please don’t hesitate to open a new thread if you need anything else.

    Is there anyway to make it scaling down and show on mobile

    We get a blank page with a text “error” whenever we check the site. And we can’t login using the credentials above. Please check the info carefully.

    Best regards,
    Ismael

    in reply to: Advanced Layerslider not working #1149145

    Hi,

    Thank you for the update.

    The login credentials seem to be invalid. We can’t login. Please check the info carefully.

    We can’t reproduce the issue on a browser desktop and device emulations.

    Best regards,
    Ismael

    in reply to: Add banner to blog post pages #1149142

    Hi,

    Thank you for the update.

    The following snippet should work. It will add a container below the header. Of course, you can include more content if necessary.

    add_action('ava_after_main_container', function() {
       $output = "<div class='below-header'>This is a content below the header.</div>";
       echo $output;
    }, 10);
    

    You can then use the following css to style the container.

    .below-header {
       display: block;
       width: 100%;
       height: 100px;
       background: red;
    }
    

    Best regards,
    Ismael

    in reply to: Instagram has returned invalid data #1149140

    Hi,

    The solution in that thread will not work. Instagram now requires users to be properly authenticated in order to access the API. Unfortunately, this authentication flow is not yet added in the theme. You will have to use the plugins suggested above for now.

    // https://kriesi.at/support/topic/problems-with-api-updating-theme-and-ig/#post-1145644

    Best regards,
    Ismael

    in reply to: Church theme title on mobile without space #1149135

    Hi,

    Did you add the “with-title” custom css class name to the color sections containing the title? Please review our previous suggestion here.

    // https://kriesi.at/support/topic/church-theme-title-on-mobile-without-space/#post-1147052

    You need to add the custom css class name “with-title” to the color sections.

    Best regards,
    Ismael

    in reply to: Add Categories to home page blog feed #1149132

    Hi,

    Thank you for the update.

    How do you enable it?

    You can modify the wp-config.php file and set the “DISALLOW_FILE_EDIT” constant to false.

    Here is the SFTP info

    Are you sure it’s the right one? The name of the first site is “ufcw5”. not “svminc”.

    Best regards,
    Ismael

    in reply to: Mega menu mobile #1149128

    Hi,

    Thank you for the update.

    We adjusted the breakpoint to 1366px to prevent the menu from going below the logo. That’s the easiest workaround that we can think of. Unfortunately, we can’t modify the main style of the menu, so you need to contact the plugin developer for that.

    This is the css code:

    @media only screen and (max-width: 1366px) {
    .ubermenu-responsive.ubermenu-responsive-collapse {
        max-height: 0;
        overflow: hidden !important;
        visibility: hidden;
    }
    
    .ubermenu-responsive.ubermenu-responsive-collapse:not(.ubermenu-in-transition) {
        border-top-width: 0;
        border-bottom-width: 0;
    }
    
    .ubermenu-responsive-toggle {
        display: block;
    }
    
    .ubermenu-responsive.ubermenu .ubermenu-nav {
        display: block;
    }
    
    .ubermenu-responsive.ubermenu-responsive-single-column .ubermenu-item-level-0 {
        float: none;
        clear: both;
        width: 100%;
    }
    
    .ubermenu-skin-blue-silver.ubermenu-responsive-toggle {
    	top: 20px;
    	position: relative;
    }
    
    .ubermenu-responsive-toggle {
        display: block !important;
    }
    
    .ubermenu-responsive.ubermenu-responsive-collapse {
    	display: none !important;
    }
    }

    Best regards,
    Ismael

    in reply to: header widget help #1149124

    Hi,

    I WANT BANNER ABOVE LOGO AND MENU LIKE IT IS IN THIS EXAMPLE. EXACTLY THE SAME.

    Sorry for the confusion. The widget or banner is already above the logo, and the position of the header elements (logo, menu, icons) is the same as in the documentation. What else do you need to adjust? If you want you adjust the size of the banner so that it isn’t full width, try this css code.

    .responsive #top #header #header_main .inner-container .widget > div {
    	width: 50vw;
    }
    
    .responsive #top #header #header_main .inner-container .widget {
    	margin: 20px 0 40px 0;
    }

    Please provide a screenshot of the final header layout that you want so that we can understand your request better.

    Best regards,
    Ismael

    in reply to: WP caught error in admin-ajax after upgrading to 4.6.2? #1149119

    Hi,

    Thank you for the update.

    The account worked, but it doesn’t have access to the root directory of the WP installation.

    Screenshot: https://imgur.com/a/nhCslYC

    Please create another FTP account with the correct permissions. Your hosting provider should be able to help you with it.

    Best regards,
    Ismael

    Hi,

    Yes, you can use the snippet above to replace the previous one, or the filter you posted above. Let us know how it goes.

    Thank you for the update.

    Best regards,
    Ismael

    Hi,

    Thank you for following up.

    Do you see any errors in the console when you’re on the ACF map interface or settings? It is possible that the map API is loaded twice. If that is the case, then you can use the following snippet to disable any map related scripts added by the theme.

    add_filter('avf_gmap_vars', 'avf_gmap_vars_disable', 10, 1); 
    function avf_gmap_vars_disable($map) {
    	$map = null;
    	return $map;
    }
    
    add_filter('avf_load_google_map_api_prohibited', 'avf_load_google_map_api_prohibited_true', 10, 1);
    function avf_load_google_map_api_prohibited_true($prohibited) {
    	if( is_admin() ) $prohibited = true;
    	return $prohibited;
    }
    
    add_action('init', 'ava_deregister_gmaps', 9999);
    function ava_deregister_gmaps() {
    	if(is_admin()) {
    		wp_deregister_script( 'avia-google-maps-api' );
    		wp_deregister_script( 'avia_google_maps_front_script' );
    		wp_deregister_script( 'avia_google_maps_api_script' );
    		wp_deregister_script( 'avia_google_maps_widget_admin_script' );
    	}
    }

    You can also try this filter.

    add_filter( 'avf_load_google_map_api', '__return_false' );
    

    Best regards,
    Ismael

    in reply to: Contact form #1149110

    Hi,

    Thank you for the update.

    What do you mean by “another cookie banner“? Are you using a plugin? The spam protection or the Google reCAPTCHA option in the theme will only work with the default contact form.

    Best regards,
    Ismael

    Hi,

    Thank you for the update.

    Can we access the dashboard and the file server? We have to check the settings and edit a few files in order to debug the issue. Please provide the WP and FTP login details in the private field.

    Best regards,
    Ismael

    in reply to: Image gallery in LayerSlider #1149107

    Hi,

    Thank you for the update.

    The insert shortcode icon is located in the the default or standard editor’s toolbar. Please check the screenshot below.

    Screenshot: http://i.imgur.com/n4KXkdm.jpg

    Moreovern, in a simple gallery, is there a way to deactivate borders around thumbnails ?

    Which gallery? Yes, it is possible with css. Give us a link to the page where the gallery is, then we’ll provide the css.

    Best regards,
    Ismael

    in reply to: Magazine excerpt #1149106

    Hi,

    Thank you for the update.

    Did you modify the magazine.php file before? Try to look for the another $excerpt variable in the magazine.php file and once again, try to remove the dots in the “avia_backend_truncate” function. Maybe that is where the dots are coming from.

    Best regards,
    Ismael

    in reply to: cookie consent problem on one page site #1149103

    Hi,

    We are still getting the same error. Did you block certain countries’ access to the site? Is there a security plugin installed? If so, please deactivate it temporarily.

    Thank you for the update.

    Best regards,
    Ismael

    in reply to: masonry gallery issue when mage is open #1149102

    Hi,

    Sorry for the delay. Could you give us a screenshot of the layout that you want for the lightbox? You can upload it to imgur or dropbox. I think our suggestions and @Guenni007’s got mixed up, which is why the solutions don’t work.

    Best regards,
    Ismael

    in reply to: Problem inserting posts via wp_insert_post() #1148872

    Hey aledef,

    Thank you for the update

    How does the post look like initially? Try to update the post right after you created them.

    // https://codex.wordpress.org/Function_Reference/wp_update_post

    Or build the shortcode tree during the post creation.

    $tree = ShortcodeHelper::build_shortcode_tree( $_POST['content'] );
    Avia_Builder()->save_shortcode_tree( $post_id, $tree);
    

    Best regards,
    Ismael

    in reply to: In Internet Explorer Images not showing #1148863

    Hey smsutton,

    Thank you for the inquiry.

    There is a compatibility fix added for IE in the latest release of the theme. Please upgrade the theme from v4.5.7 to the latest version, which is v4.6.3.1. Don’t forget to toggle the Enfold > Performance > File Compression settings after the upgrade.

    Best regards,
    Ismael

    in reply to: Creating blog, wrong posts showing on hosting page #1148859

    Hi,

    Thank you for the update.

    We can only see one post in the “blog-format-test-page” page now. Did you set this page as posts page in the Settings > Reading panel? If so, please reset those options back to default and make sure that it is only set as blog in the Enfold > Theme Options panel.

    Best regards,
    Ismael

    in reply to: Advanced Layerslider not working #1148794

    Hi,

    Thank you for the update.

    The layer slider in the home page seems to be displaying properly now. Is it fixed?

    We can’t access the site because the login page always redirects to the home page. What is the login URL?

    Best regards,
    Ismael

Viewing 30 posts - 20,851 through 20,880 (of 67,482 total)