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Viewing 30 posts - 1 through 30 (of 51,495 total)
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  • in reply to: Changes to Google Maps and API #996947

    Hi,

    Are there any plans to update Enfold to use alternative maps such as Open Street Maps?

    This feature is currently under consideration. The team might implement the LeafletJS or the OpenLayers library but this may take a while. You have to use the current map element temporarily or find a working plugin.

    Example: https://wordpress.org/plugins/leaflet-map/

    Best regards,
    Ismael

    Hi,

    There are a lot issues reported regarding PHP 7.0 in the past, so we don’t recommend it. It’ll be better if you can upgrade to 7.1 or later versions.
    The theme is currently deactivated but the Query Monitor plugin reports a timeout or connection error from the MySQL server during query, suggesting that this is actually an issue with your database.

    SELECT COUNT(meta_id) AS count
    FROM wp_databasename _postmeta
    GROUP BY post_id, meta_key, meta_value
    HAVING count > 1
    

    That particular query from the WP Sweep plugin counts the number of post meta entries in the database and timed out after 16 secs. It fails to count 1,496,748 post meta entries in your database. Please ask your hosting provider if they can increase the database connection timeout or just consult them if you’re current hosting plan can handle the amount of database requests.

    We need your permission to do the database sweep and repair. We’ll proceed after.

    Best regards,
    Ismael

    in reply to: Responsives Menü #996941

    Hi,

    Glad that you fixed the issue.

    The old mobile menu is no longer available in the latest version of the theme, unfortunately. The theme introduced a new mobile menu script which has more options compare to the old version. You can configure that options in the Enfold > Main Menu > Burger/Main Menu panel.

    Best regards,
    Ismael

    Hi,

    Thanks for the update.

    The calendar requires the following stylesheet (see private field). Please ask the plugin author why it’s not being loaded.

    Best regards,
    Ismael

    in reply to: Sidebars at bottom of page after update #996935

    Hi,

    We’re sorry for the confusion. Please upgrade the site back to version 4.4.1 and then we’ll check the issue. You may need to temporarily disable the “WP Related Items” plugin after the upgrade because we noticed an extra container wrapping the color section, which seems to be generated by that plugin.

    Best regards,
    Ismael

    in reply to: Onepager: change h2 title color on focus when scrolling #996932

    Hi,

    Awesome! Glad that you found a workaround.

    Regarding the profile picture: you have to attach a gravatar (https://en.gravatar.com) account to your email and that image will be automatically use here in the forum or anywhere else where you use the email.

    Best regards,
    Ismael

    Hi,

    Great! Glad that you figured it out. :)

    Thank you for using Enfold :)

    Best regards,
    Ismael

    Hi,

    Thanks for the info.

    I just noticed that the staging site is still on version 4.2.2, so I did the test on my installation. The backslashes are still intact after saving the post, suggesting that the update didn’t cause the removal.

    Screenshot: https://imgur.com/a/B70NUJI

    Where did you put the mathjax script? Why did you install the “Classic Editor” plugin?

    Best regards,
    Ismael

    in reply to: My fullscreen slider stopped loading #996596

    Hi,

    Awesome! Glad we could help!

    Please take a moment to review our theme and show your support https://themeforest.net/downloads
    Don’t forget to bookmark Enfold Documentation for future reference.

    Thank you for using Enfold :)

    Best regards,
    Ismael

    in reply to: easy slider title caption caption text to the right #996594

    Hi,

    You need to adjust the left position.

    .avia-caption-title {
       position: relative;
       top: -50px;
       left: -50px;
    }
    

    Adjust the value of the “left” property. If it doesn’t work, please provide a link to the page with the issue.

    Best regards,
    Ismael

    Hi,

    Awesome! Glad we could help!

    Please take a moment to review our theme and show your support https://themeforest.net/downloads
    Don’t forget to bookmark Enfold Documentation for future reference.

    Thank you for using Enfold :)

    Best regards,
    Ismael

    in reply to: Page Redirect Mobile #996586

    Hi,

    I haven’t tested any mobile redirect plugins recently. What are the errors after the upgrade? Please check the error logs and then relay it to us or the plugin authors.

    You can try this plugin.
    // https://wordpress.org/plugins/wpstudio-mobile-redirect/

    Best regards,
    Ismael

    in reply to: Google Maps API Issues #996583

    Hi,

    Thanks for the update.

    We removed the following line from the functions.php file. (see private field)
    The maps should be working properly now, given that the new API key is valid or was configured correctly.

    Best regards,
    Ismael

    in reply to: Images become square (hard cropped) when in mobile view #996580

    Hey hybridE4t,

    Thank you for using Enfold.

    This css code should help.

    .single-post .single-small.with-slider .small-preview {
        width: auto;
        height: auto;
    }

    The width and height is set to 180x180px by default.

    Best regards,
    Ismael

    in reply to: Padding between product grid #996579

    Hey tankerhq,

    Thank you for using Enfold.

    You have to adjust the margin between the product items. For a 5 column grid, you can use this one.

    
    .shop_columns_5 .products .product {
        margin: 0;
        width: 19.2%;
    }

    Just replace “5” with the current number of columns if you want to apply the css code to another product grid with a different number of columns.

    Best regards,
    Ismael

    in reply to: read more link on blog post #996578

    Hey bobfurgo,

    Thank you for using Enfold.

    You can use this css code to adjust the style of the read more link.

    .main_color .read-more-link a {
        text-transform: uppercase;
        color: green;
    }

    Best regards,
    Ismael

    in reply to: Responsives Menü #996576

    Hey RandomDude432,

    Thank you for using Enfold.

    Did you copy the template files (header.php, footer.php etc) in the child theme folder? Please update or use the latest version of those files and then toggle the file compression settings in the Enfold > Performance panel.

    Best regards,
    Ismael

    in reply to: HTML for responsive screen width #996573

    Hi,

    Awesome! Glad we could help!

    Please take a moment to review our theme and show your support https://themeforest.net/downloads
    Don’t forget to bookmark Enfold Documentation for future reference.
    And please feel free to open a new thread if you need anything else.

    Thank you for using Enfold :)

    Best regards,
    Ismael

    in reply to: Google Maps API Key Issues #996567

    Hi,

    Thank you for the update.

    We need to test the new API key. Please post it in the private field. Did you enable the Geocoding API?

    // https://kriesi.at/documentation/enfold/google-map/# (Purchase code hidden if logged out)

    Best regards,
    Ismael

    in reply to: RTL Problem with, Masonry and horizontal gallery #996564

    Hi,

    Thank you for using Enfold.

    The RTL layout for masonry entries aren’t set by default. Please edit the config-templatebuilder > avia-shortcodes > masonry_entries > masonry_entries.js file. Remove everything and then replace it with the following code.

    // https://pastebin.com/ZpEdaEUf

    Best regards,
    Ismael

    in reply to: Enfold, Mobile, WPML, Sticky header not sticky / working. #996557

    Hey kirillko,

    Thanks for using Enfold.

    It seems to be working properly on a browser emulation, screen width is 1024px.

    Screenshot: https://imgur.com/a/jxrFGne

    Where did you check the issue? What device?

    Best regards,
    Ismael

    Hi,

    Thanks for the update.

    Is it an iPad Mini? The mobile menu is supposed to display on that device. Please try this css code.

    @media only screen and (max-width: 1024px) and (min-width: 768px) {
    .responsive.html_mobile_menu_tablet #top #header_main > .container .main_menu .av-main-nav > li > a, .responsive.html_mobile_menu_tablet #top #wrap_all .av-logo-container {
        height: 90px;
        line-height: 90px;
    }
    
    .responsive #top .av_mobile_menu_tablet .av-main-nav .menu-item {
        display: none;
    }
    
    .responsive #top .av_mobile_menu_tablet .av-main-nav .menu-item-avia-special {
        display: block;
    }
    }

    Don’t forget to purge the cache prior to checking the page.

    Best regards,
    Ismael

    Hi,

    Thanks for the update.

    I see a lot of equations in that post but I’m not sure which ones are incorrect because I don’t understand them. Can you point us to the equations that are supposed to contain backslashes?

    Best regards,
    Ismael

    Hi,

    Thanks for the update.

    The number of images doesn’t matter because not all of them gets loaded when someone opens a page. What we need to look out for is the database because there are 20K product entries and probably thousand of related meta entries that have to be queried when someone visits a page with products. This is probably where the server chokes because it doesn’t have the necessary specs to handle the requests. And as we have reported, there are more than 180,000 unused/duplicated post meta entries and it makes the database requests longer or heavier.

    We’ll wait for you reply.

    Best regards,
    Ismael

    in reply to: Showing image title in lightbox #996543

    Hi,

    Thanks for the update.

    https://www.kistefosmobler.no/kistefos-produkter/product/heldekkende-maling/

    The first thumbnail’s (Kveldshimmel_S5010-R90B) data-ulbtitle attribute is set, but the same attribute is empty on the rest of the thumbnails. The following code is the actual markup of the second thumbnail (Timian-S-6005-G80Y). As you can see, the “data-ulbtitle” attribute is empty and the image inside the link tag doesn’t have an ALT attribute. The script above requires the alt or the data-ulbtitle attribute, so that the lightbox script can use it to render the title.

    <a class="upcp-thumb-anchor  lightbox-added" href="https://www.kistefosmobler.no/wp-content/uploads/2018/08/Timian-S-6005-G80Y.jpg" data-ulbsource="https://www.kistefosmobler.no/wp-content/uploads/2018/08/Timian-S-6005-G80Y.jpg" data-ulbtitle="" data-ulbdescription="" title="" style="position: relative; overflow: hidden;"><img src="https://www.kistefosmobler.no/wp-content/uploads/2018/08/Timian-S-6005-G80Y.jpg" id=" (Purchase code hidden if logged out) -654" class=" (Purchase code hidden if logged out)  " onclick="ZoomImage(&quot;86&quot;, &quot;654&quot;); return false;"><span class="image-overlay overlay-type-image" style="display: none;"><span class="image-overlay-inside"></span></span></a>
    

    For the masonry element, please edit the config-templatebuilder > avia-shortcodes > av-helper-masonry.php file and then look for this code around line 370:

    
    $linktitle = 'title="'.esc_attr($the_title).'"';
    

    Replace it with:

    
    $linktitle = 'title="'.esc_attr($title).'"';
    

    Best regards,
    Ismael

    in reply to: My fullscreen slider stopped loading #996540

    Hi,

    Thanks you for the update.

    We had to shortened the URL of the secondary menu and the contact menu item with bit.ly, because one of the scripts perceives those URLs as invalid. The slider is working properly now.

    Best regards,
    Ismael

    in reply to: Categories widget #996539

    Hi,

    Thanks for the update. What happens when you add the !important rule?

    
    .widget select[name="cat"] option[value="129"] {
        display: none !important;
    }

    You can also try the nth-child pseudo class.

    #categories-2 form select option:nth-child(5) {
        display: none !important;
    }

    Best regards,
    Ismael

    in reply to: Blog page layout change #996538

    Hi,

    Did you use the advance layout builder for the post pages? The comments section is not going to display when you’re not using the default editor, so you have to insert the “Comments” element manually. Again, setting the blog layout to “use the alb..” should not affect the post pages.

    Best regards,
    Ismael

    in reply to: HTML for responsive screen width #996537

    Hi,

    Glad it worked! Use this css code to adjust the width of the input field on phone screens.

    @media only screen and (max-width: 767px) {
        #wpppass form input[type="password"] {
            width: 95%;
            height: 40px;
        }
    }

    Best regards,
    Ismael

    in reply to: Blog use Alternate Content colours #996535

    Hi,

    As I said, if you could have the LayerSlider in a full width colour secfton it would solve the problem but I’m guessing that is not doable for some reason.

    Yes, it’s not possible when the General Layout > Dimension > Layout settings is set to “Boxed” instead of “Stretched”. I did notice that all of your sites are “boxed”. Is that intentional?

    I’m still not able to reproduce the issue. Do you have a staging site where we can see the issue? Please provide a link to the woocommerce page so that we can inspect it.

    Best regards,
    Ismael

Viewing 30 posts - 1 through 30 (of 51,495 total)