Hi,

You’re welcome! Glad we could help. Let us know if you need anything else.

Have a nice day.

Best regards,
Ismael

Hi,

Sorry for the delay. Did you disable the WP account above? We need to edit one of the pages in order to debug the issue. Please provide another WP account and leave the FTP details available so that we can check the files when necessary.

Thank you for your patience.

Best regards,
Ismael

Hi,

Thank you for the update.

You can set the Enfold > Privacy & Cookies > Default Cookie Behaviour settings to the first option (All cookies and services are accepted on first page load, user can opt out) to enable all essential cookies on initial load, and so users won’t have to manually accept cookies in order to properly use the form. They can manually opt out whenever they want to.

Best regards,
Ismael

Hi,

@ICEMAN: We would like to kindly ask you to open a new thread for this request because it is getting quite long and a bit off the original topic. We’ll continue there. Thank you for understanding.

Best regards,
Ismael

Hi,

Thank you for the update.

We can’t seem to reproduce the issue on a dummy event that we’ve just created (see private field). Where can we see the issue? Please provide a direct link to one of the events with the issue.

Best regards,
Ismael

Hey Munford,

Thank you for the inquiry.

You can actually add buttons in the caption area of the slider. Please edit the slider, go to the Captions panel and look for the “Apply a link or buttons to the slide?” settings. You should be able to add a maximum of two buttons along with the captions.

Best regards,
Ismael

Hi,

Thank you for the update.

The product “new-item” is using the advance layout builder (ALB) but there is no content or element added to it. If you want to display the default product template then you have to switch to the default or standard editor. The default product elements are not going to be rendered automatically if the product editor is set to the ALB.

Best regards,
Ismael

Hey webWahine,

Thank you for the inquiry.

Are you trying to adjust the width of the input fields of the subscribe form in the footer area? This css code should help.

#mc_embed_signup input {
	width: 100% !important;
        max-width: 280px;
}

#mc_embed_signup .button {
	min-width: 180px;
}

Best regards,
Ismael

Hey eddygame,

Thank you for the inquiry.

That is the default behavior when the cookie consent bar is enabled. Users have to accept the cookies first in order to load services such as fonts and maps. If you want to enable cookies on initial load, you can set the Enfold > Privacy & Cookies > Default Cookie Behaviour to the first option. Cookies will then be enabled by default. Users can opt out whenever they want to.

Best regards,
Ismael

Hi,

Sorry for the delay. Looks like there is a plugin or a script conflict somewhere because there is an error in the console.

TypeError: b(...).not(...).filter(...).mediaelementplayer is not a functionwp-mediaelement.min.js:1:777
    a wp-mediaelement.min.js:1
    jQuery 4

Please try to deactivate the plugins temporarily and check if it changes anything.

Thank you for you patience.

Best regards,
Ismael

Hey Carolin,

Thank you for the inquiry.

You can use the following css code to create the adjustments listed above.

div .products .product {
	margin: 0 2% 2% 0;
	width: 23.25%;
}

#top .price, #top .price span, #top del, #top ins {
	font-size: 20px;
	line-height: 30px;
}

.products .product h2, .products .product h3, .products .product h4, .products .product h5, .products .product h6, h2.woocommerce-loop-product__title {
	font-size: 1.2em;
	line-height: 1.4em;
}

We don’t see the value added tax text in the grid. Did you remove it?

Best regards,
Ismael

Hi,

Thank you for the update.

Where are you testing it? The videos loaded fine on Chrome Windows 10 when we checked — they played directly in the site. Is it fixed?

Best regards,
Ismael

Hi,

Thanks for the update.

You don’t have to do anything about that code. We’re just showing you how the plugin checks for the 404 page.

What happens when you use the simple 404 page, or when it is disabled? The error occurs because the plugin loads the 404 template when the theme is not fully initiated, yet. This happens when someone access a page that doesn’t exists leading to a 404 page, which then triggers the cerber 404 function listed in the stack trace.

Best regards,
Ismael

Hi,

Thank you for the update.

1-2.) The suggested code above almost amounts to nothing if you’re worried about its size, so it will not affect the page speed. It’s going to display the mobile menu when the screen width is equal to or less than 1024px — changing the breakpoint. Did you try it?

Please post the login details in the private field so that we can test it. You should also contact the plugin authors for additional help because we don’t usually provide support for third party plugins.

Best regards,
Ismael

Hey forde,

Thank you for the inquiry.

The theme’s map scripts are probably in conflict with the plugin’s. Where can we see the issue?

You can disable the theme’s map element from the Enfold > Performance > Disable Template Builder Elements panel. Set the “Disabling of template builder elements” to the third option, then check the “Google Map Element” to disable it. Or use the “avf_load_google_map_api_prohibited” filter to prevent the map scripts from loading.

Best regards,
Ismael