Viewing 7 posts - 1 through 7 (of 7 total)
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  • #1146282

    Hello, whenever I try to use an enfold popup, the clicking away to close option never works and there is always a ton of whitespace below the popup or layerslider. Please help.

    the website is http://www.happyhempfarmacy.com login credentials are below.

    Please feel free to login and check the discount popup, because whenever it is added to the homepage it creates whitespace. I have disabled it for now, but any assistance would be great. Thanks.

    #1146759

    Hey ryane2222,

    Thank you for the inquiry.

    The popup looks fine our end. How did you add it? Could you provide a screenshot of the layout issue? You can upload the screenshot to imgur or dropbox, then post the link here.

    Best regards,
    Ismael

    #1146836

    Dear Team,

    I have a problem while running the Layer Slider, captured by Query Monitor:

    Undefined index: outline
    wp-content/themes/enfold/config-layerslider/LayerSlider/classes/class.ls.sources.php:144
    LS_Sources::urlForSkin()
    wp-content/themes/enfold/config-layerslider/LayerSlider/includes/slider_markup_setup.php:43
    LS_Shortcode::generateSliderMarkup()
    wp-content/themes/enfold/config-layerslider/LayerSlider/wp/shortcodes.php:263
    LS_Shortcode::processShortcode()
    wp-content/themes/enfold/config-layerslider/LayerSlider/wp/shortcodes.php:75
    LS_Shortcode::handleShortcode()
    wp-includes/shortcodes.php:325
    do_shortcode_tag()
    Unknown location
    preg_replace_callback()
    wp-includes/shortcodes.php:199
    do_shortcode()
    wp-content/themes/enfold/config-templatebuilder/avia-template-builder/php/shortcode-helper.class.php:498
    ShortcodeHelper::avia_apply_autop()
    wp-content/themes/enfold/config-templatebuilder/avia-shortcodes/textblock.php:222
    avia_sc_text->shortcode_handler()
    wp-content/themes/enfold/config-templatebuilder/avia-template-builder/php/shortcode-template.class.php:805
    aviaShortcodeTemplate->shortcode_handler_prepare()
    wp-includes/shortcodes.php:325
    do_shortcode_tag()
    Unknown location
    preg_replace_callback()
    wp-includes/shortcodes.php:199
    do_shortcode()
    wp-includes/class-wp-hook.php:286
    apply_filters(‘the_content’)
    wp-content/themes/enfold/template-builder.php:100

    Best regards,

    #1146930

    Hi guys! My problem is that when someone clicks signup, I want it to scroll to the anchor link and close. Please help. Thank you.

    #1147040

    Hi,

    @ryane2222: We are not really sure how you added the popup. Can you give us a little info about that? Creating a test page with that popup will help.

    @bsoryn: Thank you for the inquiry. Please open a new thread/ticket and post all necessary details in the private field. We’ll check the issue there.

    Best regards,
    Ismael

    #1147177

    I used advanced layslider. It’s on the homepage.

    #1147995

    Hi,

    Sorry for the delay. Did you change the popup? We can’t really figure out how you added the previous popup using the layer slider. Did you add it using the Slider Settings > POPUP options? And please provide a screenshot of the issue or create a test page so that we can inspect it again.

    Thank you for your patience.

    Best regards,
    Ismael

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