Forum Replies Created
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October 23, 2019 at 8:45 am in reply to: Styling product grid and single product page – woocommerce #1150409
Hi,
Thank you for the clarification.
You can use this css code to move the shipping info in its own line, separating it from the tax info.
.wc-gzd-additional-info.shipping-costs-info.variation_modified { display: block !important; }
Best regards,
IsmaelHi,
Thank you for the info.
Yes, you’re correct. Temporarily, you can use this filter in the functions.php file to replace the double quotes in the reload string with single quotes.
add_filter('avf_auto_reload_message', function($reload) { return str_replace('"', '\'', $reload); }, 10, 1);
The reload string is supposed to be inside the “data-avia-privacy-reload-tooltip” attribute, but it breaks out because of the double quotation marks. We’ll report the issue to the team.
Best regards,
IsmaelOctober 23, 2019 at 7:59 am in reply to: WP caught error in admin-ajax after upgrading to 4.6.2? #1150401Hi,
We didn’t really see any errors produced in the class-framework-widgets.php or the register-dynamic-styles.php, which is the file that you initially reported. Are you using WP-CLI?
Best regards,
IsmaelHi,
Thank you for following up.
We actually explained the issue in our previous reply:
// https://kriesi.at/support/topic/lightbox-gallery-captions-not-showing/#post-1124620
And provided a solution in the other:
// https://kriesi.at/support/topic/lightbox-gallery-captions-not-showing/#post-1124952
But you refused to implement it. Unfortunately, we are not familiar with the Photoswipe plugin’s code — specifically how or where it gets the caption. If it is from the database, then it is probably from an existing meta information that the images have, so the masonry gallery markup won’t matter. Did you disable the theme lightbox after installing the plugin? Please contact the plugin developer and ask them how the plugin applies the caption, then maybe we can implement the requirement in the masonry element.
Best regards,
IsmaelHi,
@Hugo_R: You can import one of the demo data from the Dashboard > Enfold > Demo Import panel. Select your preferred demo from the list — click import, wait for the import process to finish and you’re done. For more info about demo import and the theme in general, please visit the documentation.// https://kriesi.at/documentation/enfold/import-demos/
Best regards,
IsmaelOctober 23, 2019 at 7:37 am in reply to: URGENT – New Cookie Verdict- technical solutions needed #1150397Hi,
Thank you for the update. And sorry for the confusion.
The name of the settings was changed recently, but they are the same. Set the “Enable cookie consent message” to the second option to enable the consent bar and the “Default Cookie Behavior” settings to the first option to enable all cookies by default.
Best regards,
IsmaelOctober 23, 2019 at 7:29 am in reply to: Privacy settings: Google Tag Manager/Analytics active even after opt out? #1150396Hi,
@isee: How did you add the tag manager snippet? Did you include it in the theme’s Google Analytics field? If so, then you can try the modification to prevent the tag manager snippet from rendering when tracking is disabled.Best regards,
IsmaelOctober 23, 2019 at 7:15 am in reply to: 40 pages crashed – compatibility issues with CPT-Plugin/ALB #1150395Hi,
You told me some days ago that i have to put that PHP-Code in my functions to get back the layout box
That is to enable the builder for your custom post types, while the recent one will enable the Layout meta box as you requested. Both snippet should go in the functions.php file. Please review the previous thread.
// https://kriesi.at/support/topic/website-totally-crashed-after-theme-update/#post-1146366
Someone from your team putted this code into it:
We added the “avf_alb_exec_sc_only” filter to allow execution of shortcodes that were not added directly from the builder. You don’t have to remove it.
If you think that it is – why dont you proof it just by fixing it?
This is the post where we fix the shortcode.
// http://ich-will.org/fotografisches-angebot/i-am-a-test/#tab-id-1
For the remaining posts with the issue, you need to modify the second “Preise” tab, remove the opening tab shortcode and leave the table shortcode.
Thank you for the update.
Best regards,
IsmaelHi,
Can you tell me: is this a problem of Enfold or a problem made by the browser Firefox?
It is probably an issue with the theme — specifically the script that calculates the tooltip position. Unfortunately, we won’t be able to provide you with a proper solution if we don’t have access to the site. Have you tried to adjust the tooltip position?
Best regards,
IsmaelHi,
Awesome! Glad it worked.
We added the modified version of the js/avia-snippet-cookieconsent.js in both sites, and disabled the file compression settings temporarily. Please don’t forget to remove the browser cache prior to testing. Let us know if the consent bar will display properly then.
Best regards,
IsmaelHi,
Thank you for the update.
In the HTTPS Restrictions section (see private field), try to remove the protocol part of the URL. The asterisk or wildcard character is enough to represent both http and https (see private field).
Best regards,
IsmaelHi,
Thank you for the update.
The issue on IE seems to randomly occur — sometimes it shows the images; other times it doesn’t. But we didn’t see any errors or anything in the stylesheets, so we’re not really sure what’s actually causing the issue.
Is it working properly when the file compression is disabled? It is enabled when we checked the site. Please post the login detail in the private field so that we can debug the issue further.
Best regards,
IsmaelOctober 23, 2019 at 5:16 am in reply to: Adding captions underneath featured images on posts #1150371Hi,
Thank you for following up.
@webWahine: Did you add a caption to the featured image? You can do that directly during the upload, or in the Media > Library panel. Try to replace the code with this:if ($featured_img_desc) echo '<span>'.$featured_img_desc.'</span>';
Best regards,
IsmaelHi,
Thank you for the update.
Did you copy the code from your email? Please copy it directly from the forum and make sure that the “domain1” and “domain” is replaced with the actual name of the site. Or post the FTP login details to the server so that we can edit the files when necessary.
Best regards,
IsmaelHi,
Thank you for the update.
We are able to reproduce the issue. The script fails to create the following link tag or font resource in incognito mode because the “aviaCookieSilentConsent” is not set on load. We can’t reproduce the issue on our own installation though.
<link type="text/css" rel="stylesheet" href="//fonts.googleapis.com/css?family=Arvo" id="avia-google-webfont">
We’ll notify the team regarding the issue. Thank you for your patience.
Best regards,
IsmaelHi,
Thank you for the info.
And uploading the background image at even 1600×1600 doesn’t fix it
Have you tried resizing the image to 1600x900px? The image should have an aspect ratio of 16:9 to allow the parallax script to properly calculate the offset value. Or try to use the “Fullscreen Sections/Sliders” thumbnail version of the image, which has the same exact size.
seems to be happening on the pages with layersliders at the top of the page.
Do you have a test page where we can see the layer slider and the parallax background issue?
If I adjust the browser width just a little bit one way or the other, the background image “snaps” i
The following script will emulate a resize event, which hopefully snaps the parallax background into place. Please add it in the functions.php file:
add_action('wp_footer', 'ava_auto_resize'); function ava_auto_resize(){ ?> <script> (function($){ var int = window.setInterval(function(){ $(window).trigger('resize'); $(window).trigger('debouncedresize'); $(window).trigger('av-height-change'); }, 1000); $(window).on('load', function() { setTimeout( function() { clearInterval(int); }, 5000); }); })(jQuery); </script> <?php }
Best regards,
IsmaelOctober 22, 2019 at 11:29 am in reply to: WooCommerce Rental & Bookings System Category cost are not multipling #1150120Hi,
Thank you for the update.
We can reproduce the issue on our end, but we are not really sure what’s causing it. We don’t see any errors in the console and the quantity buttons seem to be responding properly, but they don’t update the total price.
Looks like you’re using a plugin for the additional items. What is the name of the plugin? You may need to contact the plugin developer for additional help.
Best regards,
IsmaelHi,
Thank you for the update.
Did you activate the advance translation editor? You can translate the portfolio item in the advanced editor page (see private field).
// https://wpml.org/documentation/translating-your-contents/advanced-translation-editor/
If you want to use the default translation editor, then you have to deactivate the advanced editor and install the following extensions.
WPML String Translation WPML Translation ManagementYou will be able to translate the content in the Translation Editor panel.
// https://wpml.org/documentation/translating-your-contents/page-builders/
Best regards,
IsmaelHey PIW,
Thank you for the inquiry.
You can actually build a completely different page for other languages, so it’s quite possible to use different slider or images. Please visit the documentation for more info.
// https://wpml.org/documentation/theme-compatibility/enfold/
Best regards,
IsmaelHi,
Great! Glad to know that the issue is fixed. We’ll close the thread now.
Have a nice day.
Best regards,
IsmaelHey Giuseppe,
Thank you for the inquiry.
The contact form is probably not working because of the “Google reCAPTCHA” option. The spam protection is currently set to v3, but the v2 API key is missing. Please note that the v2 API key is required when v3 is enabled.
The contact form worked when we disabled the recaptcha option. Please check the screenshot below.
Screenshot: https://imgur.com/a/zF2AEjB
Best regards,
IsmaelOctober 22, 2019 at 10:28 am in reply to: Thin grey border for color sections with arrow-down-borders (mobile) #1150104Hi,
Thank you for the update.
We don’t really see the top border in tablet view — on an emulation. Did you add this css code?
.container_wrap { border-top-style: none !important; }
It removes the container’s top border.
Best regards,
IsmaelHi,
Thank you for the update.
The Performance > File Compression > CSS file merging and compression is enabled when we checked the site. Have you tried disabling the option temporarily after adding the code? Turning it on and off will regenerate the stylesheets.
Best regards,
IsmaelOctober 22, 2019 at 10:14 am in reply to: Move social share section in post below custom field #1150098Hi,
Thank you for the update.
Try to rename the file to loop-q_a.php, then change the value of the get_template_part function.
get_template_part( 'includes/loop', 'q_a' );
Let us know how it goes.
Best regards,
IsmaelOctober 22, 2019 at 10:08 am in reply to: amp and css for page builder compatibility module #1150096Hey sag,
Thank you for the inquiry.
Which plugin are you using? The builder is currently not compatible with AMP because of how the elements are structured. The elements have a different syntax compare to what is use in AMP pages, so the plugin might not work. Where can we see the site?
Best regards,
IsmaelOctober 22, 2019 at 9:43 am in reply to: Youtube "account details" now showing in background videos #1150090Hi,
Thank you for the inquiry.
It is no longer possible to remove those info in a youtube video because the “showinfo” parameter has been deprecated. The only workaround is to use a self-hosted video or transfer it to vimeo. You will find the deprecation notice in the following link.
// https://developers.google.com/youtube/player_parameters#showinfo
Best regards,
IsmaelHi,
Sorry for the delay. You can define the minimum height of the grid items, then set the image’s object-fit property to “cover”. Please use this css code.
div .products .product a { min-height: 243px; } div .products .product a img { object-fit: cover; }
Let us know how it goes.
Best regards,
IsmaelHey Biggy,
Thank you for the update.
We don’t really see anything wrong with the code — it looks fine. Can you give us a screenshot of the issue?
$output .= '<div class="avia-privacy-reload-tooltip-link-container">'; $output .= '<a class="avia-privacy-reload-tooltip-link" aria-hidden="true" href="#" rel="nofollow" data-avia-privacy-reload-tooltip="' . $reload . '"></a>'; $output .= '</div>';
Best regards,
IsmaelHi,
Great! Glad it is fixed. We’ll close the thread now. Please don’t hesitate to open a new one if you need anything else.
Have a nice day.
Best regards,
IsmaelHi,
Thank for the inquiry.
It is now required to use lowercase in the custom css class field unless you’re using the “avf_save_string_translated” filter to return the unmodified version of the class name. Usage example can be found in the following link.
Related thread: https://kriesi.at/support/topic/4-6-update-doesnt-recognize-old-custom-css-class/page/3/#post-1144934
And according to the following style guides, it’s not recommended to use capital letters in your class or id names — always use lowercase.
// https://google.github.io/styleguide/htmlcssguide.html#ID_and_Class_Naming
// http://jonrohan.codes/styleguide/css-selectors.htmlOf course, it’s not a rule but it is always advantageous to follow such guides.
Best regards,
Ismael -
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