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Viewing 30 posts - 19,951 through 19,980 (of 66,642 total)
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  • Hi,

    Thank you for the clarification.

    You can use this css code to move the shipping info in its own line, separating it from the tax info.

    .wc-gzd-additional-info.shipping-costs-info.variation_modified {
    	display: block !important;
    }
    

    Best regards,
    Ismael

    in reply to: Auto reload page #1150404

    Hi,

    Thank you for the info.

    Yes, you’re correct. Temporarily, you can use this filter in the functions.php file to replace the double quotes in the reload string with single quotes.

    add_filter('avf_auto_reload_message', function($reload) {
    	return str_replace('"', '\'', $reload);
    }, 10, 1);
    

    The reload string is supposed to be inside the “data-avia-privacy-reload-tooltip” attribute, but it breaks out because of the double quotation marks. We’ll report the issue to the team.

    Best regards,
    Ismael

    in reply to: WP caught error in admin-ajax after upgrading to 4.6.2? #1150401

    Hi,

    We didn’t really see any errors produced in the class-framework-widgets.php or the register-dynamic-styles.php, which is the file that you initially reported. Are you using WP-CLI?

    Best regards,
    Ismael

    in reply to: Lightbox Gallery Captions Not Showing #1150400

    Hi,

    Thank you for following up.

    We actually explained the issue in our previous reply:

    // https://kriesi.at/support/topic/lightbox-gallery-captions-not-showing/#post-1124620

    And provided a solution in the other:

    // https://kriesi.at/support/topic/lightbox-gallery-captions-not-showing/#post-1124952

    But you refused to implement it. Unfortunately, we are not familiar with the Photoswipe plugin’s code — specifically how or where it gets the caption. If it is from the database, then it is probably from an existing meta information that the images have, so the masonry gallery markup won’t matter. Did you disable the theme lightbox after installing the plugin? Please contact the plugin developer and ask them how the plugin applies the caption, then maybe we can implement the requirement in the masonry element.

    Best regards,
    Ismael

    in reply to: Avia Site Migration Tutorial #1150398

    Hi,


    @Hugo_R
    : You can import one of the demo data from the Dashboard > Enfold > Demo Import panel. Select your preferred demo from the list — click import, wait for the import process to finish and you’re done. For more info about demo import and the theme in general, please visit the documentation.

    // https://kriesi.at/documentation/enfold/import-demos/

    Best regards,
    Ismael

    in reply to: URGENT – New Cookie Verdict- technical solutions needed #1150397

    Hi,

    Thank you for the update. And sorry for the confusion.

    The name of the settings was changed recently, but they are the same. Set the “Enable cookie consent message” to the second option to enable the consent bar and the “Default Cookie Behavior” settings to the first option to enable all cookies by default.

    Best regards,
    Ismael

    Hi,


    @isee
    : How did you add the tag manager snippet? Did you include it in the theme’s Google Analytics field? If so, then you can try the modification to prevent the tag manager snippet from rendering when tracking is disabled.

    // https://kriesi.at/support/topic/privacy-settings-google-tag-manager-analytics-active-even-after-opt-out/#post-1145605

    Best regards,
    Ismael

    Hi,

    You told me some days ago that i have to put that PHP-Code in my functions to get back the layout box

    That is to enable the builder for your custom post types, while the recent one will enable the Layout meta box as you requested. Both snippet should go in the functions.php file. Please review the previous thread.

    // https://kriesi.at/support/topic/website-totally-crashed-after-theme-update/#post-1146366

    Someone from your team putted this code into it:

    We added the “avf_alb_exec_sc_only” filter to allow execution of shortcodes that were not added directly from the builder. You don’t have to remove it.

    If you think that it is – why dont you proof it just by fixing it?

    This is the post where we fix the shortcode.

    // http://ich-will.org/fotografisches-angebot/i-am-a-test/#tab-id-1

    For the remaining posts with the issue, you need to modify the second “Preise” tab, remove the opening tab shortcode and leave the table shortcode.

    Thank you for the update.

    Best regards,
    Ismael

    in reply to: wrong tooltip position in firefox #1150393

    Hi,

    Can you tell me: is this a problem of Enfold or a problem made by the browser Firefox?

    It is probably an issue with the theme — specifically the script that calculates the tooltip position. Unfortunately, we won’t be able to provide you with a proper solution if we don’t have access to the site. Have you tried to adjust the tooltip position?

    Best regards,
    Ismael

    in reply to: Cookie concent bar on mobile and tablet #1150380

    Hi,

    Awesome! Glad it worked.

    We added the modified version of the js/avia-snippet-cookieconsent.js in both sites, and disabled the file compression settings temporarily. Please don’t forget to remove the browser cache prior to testing. Let us know if the consent bar will display properly then.

    Best regards,
    Ismael

    in reply to: Google Map " For Development purpose only" #1150378

    Hi,

    Thank you for the update.

    In the HTTPS Restrictions section (see private field), try to remove the protocol part of the URL. The asterisk or wildcard character is enough to represent both http and https (see private field).

    Best regards,
    Ismael

    in reply to: In Internet Explorer Images not showing #1150376

    Hi,

    Thank you for the update.

    The issue on IE seems to randomly occur — sometimes it shows the images; other times it doesn’t. But we didn’t see any errors or anything in the stylesheets, so we’re not really sure what’s actually causing the issue.

    Is it working properly when the file compression is disabled? It is enabled when we checked the site. Please post the login detail in the private field so that we can debug the issue further.

    Best regards,
    Ismael

    in reply to: Adding captions underneath featured images on posts #1150371

    Hi,

    Thank you for following up.


    @webWahine
    : Did you add a caption to the featured image? You can do that directly during the upload, or in the Media > Library panel. Try to replace the code with this:

    if ($featured_img_desc) echo '<span>'.$featured_img_desc.'</span>'; 
    

    Best regards,
    Ismael

    in reply to: Remove language switcher #1150365

    Hi,

    Thank you for the update.

    Did you copy the code from your email? Please copy it directly from the forum and make sure that the “domain1” and “domain” is replaced with the actual name of the site. Or post the FTP login details to the server so that we can edit the files when necessary.

    Best regards,
    Ismael

    in reply to: Caching Issue #1150361

    Hi,

    Thank you for the update.

    We are able to reproduce the issue. The script fails to create the following link tag or font resource in incognito mode because the “aviaCookieSilentConsent” is not set on load. We can’t reproduce the issue on our own installation though.

     	<link type="text/css" rel="stylesheet" href="//fonts.googleapis.com/css?family=Arvo" id="avia-google-webfont">
    

    We’ll notify the team regarding the issue. Thank you for your patience.

    Best regards,
    Ismael

    in reply to: color section background image parallax issue #1150358

    Hi,

    Thank you for the info.

    And uploading the background image at even 1600×1600 doesn’t fix it

    Have you tried resizing the image to 1600x900px? The image should have an aspect ratio of 16:9 to allow the parallax script to properly calculate the offset value. Or try to use the “Fullscreen Sections/Sliders” thumbnail version of the image, which has the same exact size.

    seems to be happening on the pages with layersliders at the top of the page.

    Do you have a test page where we can see the layer slider and the parallax background issue?

    If I adjust the browser width just a little bit one way or the other, the background image “snaps” i

    The following script will emulate a resize event, which hopefully snaps the parallax background into place. Please add it in the functions.php file:

    add_action('wp_footer', 'ava_auto_resize');
    function ava_auto_resize(){
    ?>
    <script>
    (function($){	
    	var int = window.setInterval(function(){
    		$(window).trigger('resize');
    		$(window).trigger('debouncedresize');
    		$(window).trigger('av-height-change');
    	}, 1000);
    	
    	$(window).on('load', function() {
    		setTimeout( function() {
    			clearInterval(int);
    		}, 5000);
    	});
    })(jQuery);
    </script>
    <?php
    }

    Best regards,
    Ismael

    Hi,

    Thank you for the update.

    We can reproduce the issue on our end, but we are not really sure what’s causing it. We don’t see any errors in the console and the quantity buttons seem to be responding properly, but they don’t update the total price.

    Looks like you’re using a plugin for the additional items. What is the name of the plugin? You may need to contact the plugin developer for additional help.

    Best regards,
    Ismael

    in reply to: Portfolio items with WPML #1150116

    Hi,

    Thank you for the update.

    Did you activate the advance translation editor? You can translate the portfolio item in the advanced editor page (see private field).

    // https://wpml.org/documentation/translating-your-contents/advanced-translation-editor/

    If you want to use the default translation editor, then you have to deactivate the advanced editor and install the following extensions.
    WPML String Translation WPML Translation Management

    You will be able to translate the content in the Translation Editor panel.

    // https://wpml.org/documentation/translating-your-contents/page-builders/

    Best regards,
    Ismael

    in reply to: Fullwidth Easy Slider and WPML #1150108

    Hey PIW,

    Thank you for the inquiry.

    You can actually build a completely different page for other languages, so it’s quite possible to use different slider or images. Please visit the documentation for more info.

    // https://wpml.org/documentation/theme-compatibility/enfold/

    Best regards,
    Ismael

    in reply to: Google Maps Javascript API ERROR #1150107

    Hi,

    Great! Glad to know that the issue is fixed. We’ll close the thread now.

    Have a nice day.

    Best regards,
    Ismael

    in reply to: Mail and newsletters #1150105

    Hey Giuseppe,

    Thank you for the inquiry.

    The contact form is probably not working because of the “Google reCAPTCHA” option. The spam protection is currently set to v3, but the v2 API key is missing. Please note that the v2 API key is required when v3 is enabled.

    The contact form worked when we disabled the recaptcha option. Please check the screenshot below.

    Screenshot: https://imgur.com/a/zF2AEjB

    Best regards,
    Ismael

    Hi,

    Thank you for the update.

    We don’t really see the top border in tablet view — on an emulation. Did you add this css code?

    .container_wrap {
    	border-top-style: none !important;
    }

    It removes the container’s top border.

    Best regards,
    Ismael

    in reply to: Css modifications #1150100

    Hi,

    Thank you for the update.

    The Performance > File Compression > CSS file merging and compression is enabled when we checked the site. Have you tried disabling the option temporarily after adding the code? Turning it on and off will regenerate the stylesheets.

    Best regards,
    Ismael

    in reply to: Move social share section in post below custom field #1150098

    Hi,

    Thank you for the update.

    Try to rename the file to loop-q_a.php, then change the value of the get_template_part function.

    get_template_part( 'includes/loop', 'q_a' );
    

    Let us know how it goes.

    Best regards,
    Ismael

    in reply to: amp and css for page builder compatibility module #1150096

    Hey sag,

    Thank you for the inquiry.

    Which plugin are you using? The builder is currently not compatible with AMP because of how the elements are structured. The elements have a different syntax compare to what is use in AMP pages, so the plugin might not work. Where can we see the site?

    Best regards,
    Ismael

    in reply to: Youtube "account details" now showing in background videos #1150090

    Hi,

    Thank you for the inquiry.

    It is no longer possible to remove those info in a youtube video because the “showinfo” parameter has been deprecated. The only workaround is to use a self-hosted video or transfer it to vimeo. You will find the deprecation notice in the following link.

    // https://developers.google.com/youtube/player_parameters#showinfo

    Best regards,
    Ismael

    in reply to: Category Grid #1150087

    Hi,

    Sorry for the delay. You can define the minimum height of the grid items, then set the image’s object-fit property to “cover”. Please use this css code.

    div .products .product a {
        min-height: 243px;
    }
    
    div .products .product a img {
        object-fit: cover;
    }

    Let us know how it goes.

    Best regards,
    Ismael

    in reply to: Auto reload page #1150086

    Hey Biggy,

    Thank you for the update.

    We don’t really see anything wrong with the code — it looks fine. Can you give us a screenshot of the issue?

    $output .=	'<div class="avia-privacy-reload-tooltip-link-container">';
    				$output .= '<a class="avia-privacy-reload-tooltip-link" aria-hidden="true" href="#" rel="nofollow" data-avia-privacy-reload-tooltip="' . $reload . '"></a>';
    				$output .= '</div>';

    Best regards,
    Ismael

    in reply to: Translate reCAPTCHA "Submit" button #1150084

    Hi,

    Great! Glad it is fixed. We’ll close the thread now. Please don’t hesitate to open a new one if you need anything else.

    Have a nice day.

    Best regards,
    Ismael

    in reply to: Custom Class Names transformed to all lowercase #1150083

    Hi,

    Thank for the inquiry.

    It is now required to use lowercase in the custom css class field unless you’re using the “avf_save_string_translated” filter to return the unmodified version of the class name. Usage example can be found in the following link.

    // https://github.com/KriesiMedia/enfold-library/blob/master/actions%20and%20filters/Layout/avf_save_string_translated.php

    Related thread: https://kriesi.at/support/topic/4-6-update-doesnt-recognize-old-custom-css-class/page/3/#post-1144934

    And according to the following style guides, it’s not recommended to use capital letters in your class or id names — always use lowercase.

    // https://google.github.io/styleguide/htmlcssguide.html#ID_and_Class_Naming
    // http://jonrohan.codes/styleguide/css-selectors.html

    Of course, it’s not a rule but it is always advantageous to follow such guides.

    Best regards,
    Ismael

Viewing 30 posts - 19,951 through 19,980 (of 66,642 total)