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June 12, 2020 at 3:14 pm in reply to: Erweiterter Layout Editor zerstört Layout beim ändern von Elementen #1222108
Hi,
I found also out that enabling the Layout Editor deletes or hides the code in the visual and text editor.
Sorry for the delay. Are you trying to switch between the editors? This is not possible because they are separate entities, so you can’t use both at the same time or interchangeably. You have to choose which editor to use for each page or post beforehand and stick to it.
Do I have to look for all those Symbols by hand
Yes, you will have to locate the characters and replace them with the placeholder. The plugin will then replace the placeholders with the actual symbols or characters. This is a bit inconvenient, but it’s the only workaround available at this time. Thank you for your patience.
Best regards,
IsmaelHey Marcel,
Thank you for the inquiry.
Do the emails contain a from address? Is it from the same address? You should install a security and spam protection plugin such as Sucuri or VaultPress to lessen malicious activities and protect the site from unwanted traffic.
Best regards,
IsmaelJune 12, 2020 at 2:57 pm in reply to: Blog Posts ALB with Portfolio – do not work as expected #1222101Hi,
Sorry for the late response. Is “webdesign” a new category for the portfolio items? Looks like the term is not returned by the get_post_class function in the includes > loop-index.php file, but I’m not really sure why.
Best regards,
IsmaelJune 12, 2020 at 1:59 pm in reply to: align the menu and the submenu on mobile to the right #1222067Hi,
Sorry for the delay. You can use this css code to prevent the menu items from moving back to the left of the main menu container.
#top #wrap_all #header #av-burger-menu-ul > li > a { text-align: right; }Best regards,
IsmaelHi,
Sorry for the delay. The site looks fine when we checked it. Can you give us a screenshot of the issue?
The css code above just adds a 500px top padding to the #rating-id element, so it’s quite weird that it broke the site. Please use imgur or dropbox for the screenshot.
Best regards,
IsmaelHi,
Thank you for the update.
Try to move the snippet inside an after_setup_theme hook to remove the filter when the theme has fully initialized.
add_action('after_setup_theme', function() { remove_filter('avia_breadcrumbs_trail','avia_bbpress_breadcrumb'); }, 10);Please note that this will only disable the theme’s breadcrumb configuration and will not add any feature to the default bbPress breadcrumb. Let us know if that helps.
Best regards,
IsmaelHi,
@lampije, @M1000000, @HokuspokusYes, we’ll add the top margin to the columns by default. Other users noticed that there were irregularities between equal and non-equal height columns, so we added the previous css in an attempt to fix the issue and make the column layout consistent. We would like to apologize for the inconvenience.
We’ll probably add this one in the next update:
#top .flex_column_table.av-equal-height-column-flextable:not(:first-child) { margin-top: 50px; }This is the previous thread and the reason why the default top margin was added: https://kriesi.at/support/topic/same-height-column-does-not-work/#post-1206143
Best regards,
IsmaelHi,
You’re welcome. We’ll close the thread now and be with you shortly in the next thread.
Thank you for your patience.
Best regards,
IsmaelHi,
You’re very welcome! Please continue on the next thread.
// https://kriesi.at/support/topic/mailchimp-signup-button-problem/#post-1222036
Best regards,
IsmaelHey D5WDesignGroup!
Sorry for the delay. We can’t seem to reproduce the issue on our end — adjusting the text of a button works fine. Please check the screenshot below displaying a button with the text “Click Here”.
// https://imgur.com/a/8gzHiGm
Is there a test page where we can see the issue?
Best regards,
IsmaelHi,
Thanks @Guenni007. Is it OK if we post the popup_masonry_gallery function here so that everyone can see it?
Best regards,
IsmaelHi,
Sorry about that. Not really sure why the screenshot is missing. We get a Secure Connection Failed page when we visit the site. (see private field)
You may need to contact your hosting provider for additional info.
Best regards,
IsmaelHi,
@beyond-flora: You can create Additional Custom Cookies in the Enfold > Privacy & Cookies > Cookie Handling panel. Look for the Advanced Options toggle at the very bottom and enable it. Please check the documentation for more info.// https://kriesi.at/documentation/enfold/privacy-cookies/#additional-custom-cookies
If you have further questions, please create a new thread. Thank you.
Best regards,
IsmaelJune 12, 2020 at 1:00 pm in reply to: ADVANCED LAYOUT EDITOR not working? Try this, worked for me. #1222023Hi,
@scubasnsi: Please open a new thread or ticket and post the site credentials in the private field so that we can inspect the issue. We’ll close this thread now and continue on the next thread.Best regards,
IsmaelHi,
Instead of adding the script and css directly in the code block, try to properly enqueue or register the external scripts and stylesheets using the designated or default functions provided by WordPress.
Please check the documentation for more info.
// https://developer.wordpress.org/reference/functions/wp_enqueue_style/
// https://developer.wordpress.org/reference/functions/wp_enqueue_script/Best regards,
IsmaelHey!
Thank you for the update.
You can use the following tool to check for differences between the original or parent file and the one with the modification.
// https://www.diffchecker.com/diff
Unfortunately, we can’t help you trace back modifications added by a different person or team.
If you want to properly override the shortcode file in the child theme, please check the documentation for more info.
// https://kriesi.at/documentation/enfold/intro-to-layout-builder/#add-elements-to-alb
Best regards,
IsmaelJune 12, 2020 at 12:44 pm in reply to: Comments and add comment form disappeared after upgrading Enfold #1222020Hi,
Thank you for the info.
We’ll forward this to our channel for further consideration. For now, you can create a copy of the page.php file and place it in the child theme to preserve the changes on the next theme update.
Best regards,
IsmaelJune 12, 2020 at 12:35 pm in reply to: Change single product image on hover with gallery first image #1222014Hi,
Glad it worked! We’ll forward the request to our channel.
Thank you for your patience.
Best regards,
IsmaelHi,
What do you mean by “via the Google Tag Manager”? Do you mean the Google Services > Google Analytics field?
Did you create custom toggles for the following cookies?
name: _fbp || path: / name: __gat_UA-682811-33 || path: / name: __ga || path: / name: _gid || path: /Best regards,
IsmaelHi,
Thank you for the update.
Can you give us a link to the site so that we can inspect the images? Please post the site URL in the private field. For the meantime, try to check if the window actually contains the original version of the image instead of the thumbnail.
UPDATE: If you mean the lightbox container, try to adjust the Large thumbnail size from the Settings > Media panel, then regenerate the thumbnails or upload the images again.
// https://wordpress.org/plugins/regenerate-thumbnails/
Best regards,
IsmaelHi,
Thank you for the info.
This is actually the intended behavior. The title or breadcrumb container is not supposed to display when the top header is disabled, or when the sidebar menu/header is enabled.
Best regards,
IsmaelJune 11, 2020 at 4:57 pm in reply to: Inline Loading of Element's CSS & JS which are used one time only #1221792Hey 7thflow,
Thank you for the inquiry.
The theme automatically loads inline scripts and stylesheets in the head to speed up loading of above the fold content. Is that what you’re referring to?
We could also use the avf_force_print_asset_to_head filter to manually add files in the array and print them as inline scripts or stylesheets.
For further optimization, please check the following article.
// https://kriesi.at/archives/scoring-100-100-in-google-pagespeed-insights-gtmetrix-pagespeed-and-yslow
Best regards,
IsmaelJune 11, 2020 at 4:48 pm in reply to: Change the form action for ajax results and for shortcode(search) #1221784Hi,
Is it working properly when the relevanssi plugin is disabled? Did you disable the ajax search? Please note that the filter avf_frontend_search_form_param will only affect the default search field from the theme.
What do you mean exactly by “default search”?
Best regards,
IsmaelHey mistercupix,
Thank you for the inquiry.
The feature retina ready means that the site is fully responsive on mobile devices. Now, if you’re question pertains to images in the site or if you’d like to make them sharper on retina displays, then uploading images that are twice the size of the current ones or simply uploading larger images should help.
Best regards,
IsmaelHi,
Thank you for the short guide. We’ll forward this thread for further considerations.
Best regards,
IsmaelHi,
Thank you for the update.
You have to remove the default form element completely and replace it with the wcas-search-form shortcode. And you probably don’t need to wrap it inside a div tag. Let us know if that helps.
Best regards,
IsmaelHi,
We’ll forward the request to our channel. Thank you for your patience.
Best regards,
IsmaelJune 11, 2020 at 1:57 pm in reply to: Cannot translate contact page using WPML and an Active Campaign Contact Form #1221685Hi,
It can’t be translated directly by WPML because the script dynamically loads the content or form in the frontend. Technically, the form doesn’t exists in the builder or the editor, so there’s nothing to translate. You might have to contact the script authors and ask them if there is a way to manually translate the form.
Best regards,
IsmaelJune 11, 2020 at 1:57 pm in reply to: Cannot translate contact page using WPML and an Active Campaign Contact Form #1221684Hi,
It can’t be translated directly by WPML because the script dynamically loads the content or form in the frontend. Technically, the form doesn’t exists in the builder or the editor, so there’s nothing to translate. You might have to contact the script authors and ask them if there is a way to manually translate the form.
Best regards,
IsmaelHi,
We actually removed the old instagram widget and integrated the Smash Balloon Social Photo Feed to the theme because of the same reasons mentioned above. It is not possible to connect to Instagram without proper authentication or access keys.
// https://wordpress.org/plugins/instagram-feed/
Best regards,
Ismael -
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