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Hey mtesch,
Thank you for the inquiry.
Are you using the Product Grid element for the pages where the issue occurs? The element may not be compatible with the plugin, so you might have to refrain from using the element and instead utilize the default shop base page and the available product shortcodes from Woocommerce.
// https://docs.woocommerce.com/document/woocommerce-shortcodes/#section-9
So instead of using the Product Grid element to render the products in the page, you will use this shortcode for example.
[products]Unfortunately, the output or styling from these shortcodes are different from the default element, so it has to be adjusted a bit.
Best regards,
IsmaelHey idvisionme,
Quite sorry for the delay.
1.) You can try one of these plugins in place of the old one.
// https://wordpress.org/plugins/post-types-order/
// https://wordpress.org/plugins/simple-custom-post-order/2.) You might have to modify the includes > loop-index.php file and remove the meta info from the template manually.
3.) This depends on how you added the images, but you should be able to define the alt attribute manually in the Media > Library panel.
4.) The plugins just adds the gzip configurations to the .htaccess file automatically, but you can add it yourself if necessary.
// https://gtmetrix.com/enable-gzip-compression.html
And FYI, users usually get immediate response from moderators if they open a different thread for each inquiry instead of asking multiple questions in a single post.
Thank you for your patience.
Best regards,
IsmaelJune 30, 2020 at 11:17 am in reply to: If full screen slider and everest timeline are on one page it breaks the slider #1226690Hi,
The theme has its own timeline element which is available in the advance layout builder. Have you tried it?
Looks like the plugin prematurely closes the sections or containers in the page and breaks the layout. Have you tried placing the text block containing the plugin shortcode inside a Grid Row element with a single cell? Does it work correctly when using the default editor?
Please contact the plugin authors for additional assistance.
Best regards,
IsmaelHi,
You can try the snippets provided in the following documentation to limit the number of items in the AJAX search results.
// https://www.relevanssi.com/knowledge-base/posts-per-page/
And you will have to implement this as well.
Best regards,
IsmaelJune 30, 2020 at 10:51 am in reply to: Yoast doesn't recognize images in the slider (full width) #1226679Hey Carsten,
Thank you for the inquiry.
The analysis tool doesn’t work well with layout builders because it doesn’t recognize shortcodes. And the markup, for example the image tag is not really available in the back end, so the tool can’t detect it. Looks like the tool has a way to detect images based on the file name, maybe the image format too, but it might not be able to detect the alt attribute because the whole image markup doesn’t actually exists in the builder.
// https://yoast.com/image-seo-alt-tag-and-title-tag-optimization/#assessment
But please note that this will not affect how search engines read the site in the front end.
Best regards,
IsmaelJune 30, 2020 at 10:23 am in reply to: The contact form does not send if the language "German" is set to "Sie" #1226673Hi,
Did you change the from address? This usually happens when the from address that is used is not recognized or trusted by your mail server, so the emails from the contact form are blocked or flagged. The messages sometimes go to the spam folder.
You might have to ask your hosting provider to whitelist that specific email address, use an email address with the domain name in it or try to use an address from a well known provider like yahoo, gmail or outlook. You can also use SMTP but the configuration will be different depending on where you host the site. Again you can ask your hosting provider.
Best regards,
IsmaelHey optibpo,
Thank you for the inquiry.
Try to append the autoplay parameter to the Youtube URL.
// https://developers.google.com/youtube/player_parameters#autoplay
You might also have to mute the video initially because autoplay is not allowed when audio is enabled by default. For that you can use the mute parameter and set it to 1.
Best regards,
IsmaelHey!
Sorry for the delay. Looks like the tab doesn’t resize correctly when it’s directly accessed using anchors.
Adding this script in the functions.php file should help.
add_action('wp_footer', 'ava_auto_resize'); function ava_auto_resize(){ ?> <script> (function($){ var int = window.setInterval(function(){ $(window).trigger('resize'); }, 1000); $(window).load(function () { setTimeout(function() { clearInterval(int); }, 1000); }); })(jQuery); </script> <?php }Regards,
IsmaelJune 30, 2020 at 9:32 am in reply to: Problem using both Color section with background video and video media element #1226661Hey todd0218,
Thank you for the inquiry.
We don’t really see the video overlay on our end. Could you provide a screenshot of the issue?
Best regards,
IsmaelHi,
The plugin should work fine even if it’s not updated. All it does is update the value of the global variable $_wp_additional_image_sizes, which contains data about the thumbnails.
There is a different solution, but you have to modify the functions.php file directly and adjust the thumbnail size manually. You can find this code around line 183:
$avia_config['imgSize']['masonry'] = array('width'=>705, 'height'=>705 , 'crop' => false); // images for fullscreen masonryOr try to remove the default “masonry” thumbnail and register your own.
// https://developer.wordpress.org/reference/functions/remove_image_size/
// https://developer.wordpress.org/reference/functions/add_image_size/Best regards,
IsmaelJune 29, 2020 at 10:54 am in reply to: Colour section layout problem in very wide screen and h1 problem in home page #1226359Hi,
Thank you for the update.
There were other “header” custom fields which contain the value “no”, so we removed them and replaced the value of the actual “header” field. The title and breadcrumb is now displaying properly.
Best regards,
IsmaelHi,
Glad it worked. What is the snippet that you’re using? You might have to adjust the priority of the hooks.
add_action( 'woocommerce_after_single_product_summary', 'woocommerce_output_product_data_tabs', 20 );Try to replace the integer 20 with 10 or 15.
Best regards,
IsmaelHi,
We modified the script in the functions.php file a bit.
function ava_custom_script_mod_social() { ?> <script> (function($) { $(document).ready(function() { var burger_wrap = $('.av-burger-menu-main a'); var social = $('.social_bookmarks'); $(burger_wrap).on('avia_burger_list_created', function() { setTimeout(() => { social.appendTo('#av-burger-menu-ul').addClass("mobile_social_bookmarks"); }, 150); }); }); })(jQuery); </script> <?php } add_action('wp_footer', 'ava_custom_script_mod_social', 10000);And added this css code to adjust the position of the social icons.
.html_av-overlay-side #top #wrap_all .av-burger-overlay .social_bookmarks { position: relative; top: 100px; left: 60px; } .html_av-overlay-side #top #wrap_all .av-burger-overlay .social_bookmarks a { padding: 0; }Screenshot: https://imgur.com/a/1DZciIs
Best regards,
IsmaelJune 29, 2020 at 10:08 am in reply to: Enfold mailchimp footer to become like the link provided #1226340Hi,
Thank you for the update.
You have to remove the first and last name fields from the signup form and leave the email field. You can then edit the Styling > Form Element Width of the email field and set it from fullwidth to 2/3, and the button to 1/3.
Best regards,
IsmaelHi,
You can disable the default title from the Enfold > Header > Header Layout > Header Style settings. Set it to display only the breadcrumbs or just hide both if necessary. If you need to modify the post title in the post template, you have to edit the includes > loop-index.php file.
echo $title;Best regards,
IsmaelHey itdirektgmbh,
Thank you for the inquiry.
You have to create translations of the portfolio categories or taxonomies in the EN version first. Please check documentation for more info.
// https://wpml.org/documentation/theme-compatibility/enfold/#Translating-custom-post-types-taxonomies
Best regards,
IsmaelJune 29, 2020 at 9:37 am in reply to: Home page not displaying correctly, contact form not working.. #1226334Hi,
Thank you for the update.
You can use this css code to adjust the color of the links.
.alternate_color a, .alternate_color .widget_first, .alternate_color strong, .alternate_color b, .alternate_color b a, .alternate_color strong a, .alternate_color #js_sort_items a:hover, .alternate_color #js_sort_items a.active_sort, .alternate_color .av-sort-by-term a.active_sort, .alternate_color .special_amp, .alternate_color .taglist a.activeFilter, .alternate_color #commentform .required, #top .alternate_color .av-no-color.av-icon-style-border a.av-icon-char, .html_elegant-blog #top .alternate_color .blog-categories a, .html_elegant-blog #top .alternate_color .blog-categories a:hover { color: #6786a1 !important; }Please add it in the Quick CSS field or the child theme’s style.css file, and toggle the Performance > File Compression settings afterwards.
Best regards,
IsmaelHi,
Thank you for the info.
We posted a reply on @dfpg’s thread here: https://kriesi.at/support/topic/accessibility-issues-with-main-nav-leaves-us-sites-in-danger-of-lawsuits/#post-1226327
Best regards,
IsmaelJune 29, 2020 at 9:04 am in reply to: Accessibility issues with main nav leaves US sites in danger of lawsuits :( #1226327Hi,
Thank you for the clarifications.
To make the sub menu visible on tab focus, please edit the file that Lance mentioned above (avia-snippet-megamenu.js), look for this block of code..
currentLink.on('mouseenter', function () { sublist.stop().css({ visibility: 'visible' }).animate({ opacity: 1 }); });.. and replace it with:
currentLink.on('mouseenter', function () { sublist.stop().css({ visibility: 'visible' }).animate({ opacity: 1 }); }); currentLink.on('focus', function () { sublist.stop().css({ visibility: 'visible' }).animate({ opacity: 1 }); sublist.find('li:last-child').on('focusout', function () { sublist.stop().animate({ opacity: 0 }, function () { sublist.css({ visibility: 'hidden' }); }); }); });And add this css if you want to see an indicator:
#top .av-main-nav ul a:focus { text-decoration: underline; }This should open the sub menu on tab focus and hide it back after focusing out on the very last menu item in the list. This should work properly on items with single sub menu, but not on items with multiple levels of child menu items.
We’ll forward the issue to our channel.
Best regards,
IsmaelJune 29, 2020 at 8:49 am in reply to: Header shopping cart symbol & Dynamic Pricing & Discounts #1226325Hey yoice,
Thank you for the inquiry.
Why is the product description visible in the cart? Did you add it there? It doesn’t work correctly because the description also contains a .quantity container which is where the script based the value of the cart counter. You have to remove the quantity container or disable the description completely.
Best regards,
IsmaelJune 29, 2020 at 8:37 am in reply to: Blog Posts ALB with Portfolio – do not work as expected #1226323Hi,
Can we have access to the dashboard and the file server? We would like to check the issue.
What do you get when you check the global $posts variable in the loop-index.php file?
Best regards,
IsmaelJune 29, 2020 at 8:11 am in reply to: Category filtering for Woocommerce from WOOF filtering plugin not working #1226318Hey cloudalx,
Thank you for the inquiry.
The plugin will only work on the main shop page or the page set as Base Shop in the Woocommerce > Settings > Products panel, but not in a page with a Product Grid element. The filter is not compatible with the element yet. You have to use it on the base shop page.
Best regards,
IsmaelHi,
Thank you for the update.
Looks like it doesn’t work on the block editor but the slider displays fine when we used the theme’s advance layout builder. Please check the Home page. (see private field)
Best regards,
IsmaelHi,
We tried to login using the account above but it didn’t work — account is invalid. Did you remove the account? Please post the account again so that we can check the issue further.
Best regards,
IsmaelHi,
Thank you for the info. Looks like the issue would only happen when you intentionally try to reproduce it. There’s a very rare chance that a visitor or user will see this issue unless they happen to do exactly what you did above. A user will probably just scan the home page, click the link or page that interests them and continue reading or viewing, but it is a bug, so we’ll try to fix it.
Please try to edit the root\wp-content\themes\enfold\js\avia-snippet-megamenu.js file, and look for this code around line 212:
currentItem.on('mouseleave', function() { sublist.stop().animate({opacity:0}, function() { sublist.css({visibility:'hidden'}); }); });Below, try to add this code:
window.on('debouncedresize', function() { currentItem.trigger('mouseleave'); });Please disable the Performance > File Compression settings after adding the code.
Best regards,
IsmaelHi,
You may need to use this function for the tag pages.
// https://developer.wordpress.org/reference/functions/single_tag_title/
<?php if( is_category() ) { echo '<h1>' . single_cat_title('',false) . '</h1>'; } elseif ( is_tag() ) { echo '<h1>' . single_tag_title('',false) . '</h1>'; } else { ?> <div class="category-term-description"> <?php echo term_description(); ?></div> <?php } ?>Best regards,
IsmaelHi!
You have to move the product tabs using their their designated hooks. Please check the following threads for a possible solution.
// https://kriesi.at/support/topic/product-description-fullwidth/#post-1199710
// https://kriesi.at/support/topic/single-product-page-image-size/#post-1195923Cheers!
IsmaelHi,
Did you enable cookie bar in the Enfold > Privacy & Cookies > Cookie Handling tab? If so, please try to set the next settings Default Cookie Behaviour to the first or second option to automatically enable external services including the analytics tracker on page load.
The login token has expired so we couldn’t access the site anymore. Please provide another token or post a login account in the private field.
Thank you for your patience.
Best regards,
IsmaelJune 26, 2020 at 1:05 pm in reply to: Colour section layout problem in very wide screen and h1 problem in home page #1225797Hi,
2) HOME H1
even though I set to display title and breadcrumbs, home page doesnt show anything and if I manually insert a H1 in the home then WP yoast tells me that there are two H1. Only way is to not write any H1 in the home, but I dont think is a good thing for google….An h1 tag is already added in the first text block, which is why the plugin detects duplicate headings. Did you add any custom fields in the home page? It’s possible that the custom field header_title_bar , which controls the visibility of the title and breadcrumb, is not set properly.
Try to enable the custom fields in the page, look for the header_title_bar field and set it to title_bar_breadcrumb.
Best regards,
IsmaelHi,
You can find our recent reply regarding the masonry element in this thread.
// https://kriesi.at/support/topic/retina-ready-or-not-ready/#post-1225782
And to be able to use an svg file for the logo, you can use this plugin.
// https://wordpress.org/plugins/svg-support/
Thank you for your patience.
Best regards,
Ismael -
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