Hey,

Does it happen on a specific page? I checked all of your pages on your main menu but they all load fine on backend including homepage. I attached a screenshot in private content field.

Could you please flush browser cache and refresh your page a few times and check if that helps?

Also, you can disabled Gutenberg in Enfold theme options by simply choosing “Classic WP editor” as your default editor :)

Cheers!
Yigit

Hi,

Could you please replace /enfold/js/avia-snippet-cookieconsent.js file with – https://github.com/KriesiMedia/enfold-library/blob/master/temp_fixes/Enfold_4_6_3/avia-snippet-cookieconsent.js in Appearance > Editor? If you would like us to do it for you, please post temporary admin logins here privately.

Fix will be included in upcoming version :)

Best regards,
Yigit

Hi,

Thanks for contacting us!

We have updated your email. You can request a new password here – https://kriesi.at/support/register/?action=lost_pw :)

Best regards,
Yigit

Hi,

I was able to login however i cannot find your page in backend to edit it. Content seems to be loading after closing of main content. Where can we edit your page?

Best regards,
Yigit

Hey,

Thanks for contacting us!

Could you please replace /enfold/includes/helper-privacy.php file with this one – https://github.com/KriesiMedia/enfold-library/blob/master/temp_fixes/Enfold_4_6_3/helper-privacy.php and replace /enfold/js/avia-snippet-cookieconsent.js – https://github.com/KriesiMedia/enfold-library/blob/master/temp_fixes/Enfold_4_6_3/avia-snippet-cookieconsent.js? Fixes will be included in upcoming version.

If you would like us to update the files for you, please post WP admin logins here privately :)

Best regards,
Yigit

Hey,

I simply went to Appearance > Themes and activated Enfold. Please review your website :)
Also, i noticed that you have two Enfolds installed on your installation. Please delete older version :)

Cheers!
Yigit

Hey,

Glad Mike could help! Let us know if you have any other questions or issues :)

Best regards,
Yigit

Hi,

@agavinho I shared it in your thread here – https://kriesi.at/support/topic/website-stopped-loading/

Best regards,
Yigit

Hi,

I am getting time out error. Could you please check if server in private content field is correct?
That field is only visible to you and moderators :)

Best regards,
Yigit

Hi,

When i set colors using hex code in Alternate Background color, it works as expected. I will report the issue to our devs :)

Best regards,
Yigit

Hi,

I meant post format. Quote was chosen there. I chose “Standard” instead – https://cl.ly/2ef03c42ccd6 :)

Best regards,
Yigit

Hey!

Please add following code to bottom of Functions.php file in Appearance > Editor

add_filter('avia_widget_time', 'change_avia_date_format', 10, 2);
function change_avia_date_format($date, $time_format) {
  $time_format = get_option('date_format');
  return $time_format;
}

Regards,
Yigit

Hey,

Thanks for contacting us!

We would love to have you guys on board however unfortunately we do not have such demo that we can share with you. You can check out this video – https://www.youtube.com/watch?v=NB2JKqRL_bY fellow Enfold user created to see how theme is working.

If you have any theme related questions, please feel free to ask :)

Best regards,
Yigit

Hey Jessica,

You would need to create separate sub menu element for your services page. If you would like to create it on another page and copy its shortcode, please refer to this post – https://kriesi.at/documentation/enfold/intro-to-layout-builder/#debug-mode and enable debugging mode for ALB.

Best regards,
Yigit