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Hey Thomas,
Thanks for reaching out to us. We moved the information from this thread to the other one. We’ll review that thread and reply soon.
Best regards,
YigitHey,
We are sorry for the inconvenience. We’ve just released 5.6.12.
Please update Enfold to this version.
Regards,
YigitHi,
We are sorry for the inconvenience. We’ve just released 5.6.12.
Please update Enfold to this version.
Best regards,
YigitHi Jeen,
Thanks for your patience.
It sounds like a security solution on your server/website might be falsely flagging LayerSlider as harmful. If you’re using a security plugin such as WordFence, please try putting it into the learning mode. If you’re not using a security plugin, please contact your hosting provider and let them know about the issue so they can check the logs.
Regards,
YigitHey,
You’re currently using an older version of Enfold ( 5.6.5 ). We updated the Twitter icon to the new X icon in version 5.6.7.
Please refer to this post – https://kriesi.at/documentation/enfold/theme-update/ and update Enfold to the latest version 5.6.10. After that, please clear any server-side, plugin-based, and browser caches.
Regards,
YigitHey,
The search issue should be fixed. If you find any other keywords that are breaking the search function, please let us know.
Regards,
YigitHey,
If you’d like to change the font weight to 900 on all H2-tagged elements, you can go to the Enfold theme options > Advanced Styling, edit the H2 tag, and change the Font Weight to 900 ( https://i.imgur.com/eMhaOYS.png ).
If you want to change it for the Modern Style of the Special Heading element, you can add the following code to the bottom of the Quick CSS field in the Enfold theme options > General Styling:
.av-thin-font .av-special-heading-tag, .modern-quote .av-special-heading-tag { font-weight: 900; }Please make sure to clear any server-side, plugin-based, and browser caches after that.
Regards,
YigitHi,
I submitted your request on our private GitHub. We’ll let you know when there’s an update.
Regards,
YigitHi,
That’s because they’re selling illegal copies. Please do not purchase Enfold or any other software from illegal platforms.
Enfold license is exclusively sold on ThemeForest at https://themeforest.net/item/enfold-responsive-multipurpose-theme/4519990.
Best regards,
YigitHi,
Yes, you can use your license on your local, staging, and live sites.
Let us know if you have any other questions!
Regards,
YigitHey,
Thanks! We updated the sidebar widget on the support page to include Useful Links and added your solution to our docs at https://kriesi.at/documentation/enfold/import-demos/#shortcodes-of-demo-pages.
Best regards,
YigitHey Dan,
Transferring licenses between accounts is not possible. You can read more about this on https://help.market.envato.com/hc/en-us/articles/24455030832025-Can-I-transfer-a-license-to-other-Envato-account.
Unfortunately, you’re going to need to create an Envato account and purchase a new Enfold license ( https://themeforest.net/item/enfold-responsive-multipurpose-theme/4519990 ). 6 months of support is included when you purchase a license.
I hope this helps. Let us know if you have any other questions.
Regards,
YigitHi,
We’ll inform Kriesi about your request.
Feel free to raise a dispute with Envato’s Help Team if, after a week, there are still no updates regarding your refund request.
You can read more about how the refunds work at https://help.market.envato.com/hc/en-us/articles/202821460-Can-I-Get-A-Refund.
Best regards,
YigitHey Emilio,
I’m very sorry but the Choices theme is no longer in development and unfortunately, there isn’t an updated version of it for PHP 8.x.
Best regards,
YigitHey,
Please temporarily switch to Enfold parent theme.
If that doesn’t help, try deactivating all active plugins and check if that fixes the issue.
Best regards,
YigitHi,
I checked your website on Chrome and both icons show up fine on my end. Please see the screenshot in the private content field. That definitely sounds like a caching issue.
Regards,
YigitHi,
Great! Yes, both fixes will be included in the next update.
Regarding the favicon issue, please create a staging copy of your site, and deactivate all active plugins and check if that fixes the issue. Since you experience this issue from time to time, it sounds more like a plugin or caching issue.
Best regards,
YigitHey Yash,
Thanks for reaching out to us however, we are not accepting guest post submissions at the moment.
Best regards,
YigitHi Buddy,
I’m glad that it’s fixed.
Let us know if you have any other questions or issues :)
Best regards,
YigitHi Lion,
I’m sorry for the delayed response.
Please add the following code to the Quick CSS in Enfold theme options > General Styling:
/* To fix the background images on tablet */ @media only screen and (max-width: 1024px) { .touch-device #top .avia-section.avia-bg-style-fixed { background-attachment: scroll; } } /* To fix the Social Share icons on mobile */ @media only screen and (max-width: 480px) { .av-social-sharing-box:not(.av-social-sharing-box-rounded, .av-social-sharing-box-buttons, .av-social-sharing-box-default, .av-social-sharing-box-minimal) .av-share-box ul li { display: inline-block; } .av-social-sharing-box-circle .av-share-box ul li, .av-social-sharing-box-icon .av-share-box ul li { margin-bottom: 2px; } }After adding the code, please make sure to clear any server-side, plugin-based, and browser caches.
Best regards,
YigitHey,
Please see shortcodes below:
1- https://pastebin.com/5KyQiyX5
2- https://pastes.io/mvks3eqfsg
3- https://pastes.io/7xf0wrmywt
4- https://pastebin.com/FPkJhChKRegards,
YigitHi,
I tried to install the Code Snippets ( https://wordpress.org/plugins/code-snippets/ ) plugin to manually enable the debugging mode but I received the “Missing the temporary folder” error. It looks like the issue is related to your server and this is why you cannot upload media files.
Please try adding the following to the wp-config.php file via FTP and create a writable folder called /temp/ inside the /wp-content/ folder and check if that fixes the media upload issue:
define('WP_TEMP_DIR', dirname(__FILE__) . '/wp-content/temp/');Did you recently changed your PHP version? If you did, does switching it back to that version fix the issue?
Please also send us the FTP logins so we can enable the debugging mode via FTP.
Best regards,
YigitHi Willi,
This looks like a compatibility issue. Which version of Enfold and PHP are you using? If you are not using Enfold 5.6.9, please update Enfold to the latest version via FTP ( https://kriesi.at/documentation/enfold/theme-update/ ).
Regards,
YigitHey,
No problem! Now you can apply @guenni007’s solution ( https://kriesi.at/support/topic/socket-copyright-date-not-updating/#post-1430198 ) if you don’t want to update the year manually.
Best regards,
Yigit
