Hi,

Thanks for contacting us!

The latest version of Enfold supports block editor. You can go to Enfold theme options and choose to use Classic WP editor as well :)

You do not need to purchase the theme once again to update. You can simply login on ThemeForest with the account you purchased Enfold and go to Downloads page to download the latest version.

Then please update the theme via FTP – https://kriesi.at/documentation/enfold/theme-update/#update-via-ftp. Envato has updated their API and we implemented those changes in Enfold 4.5, so older versions need to be updated manually via FTP.

Let us know if you have any other questions :)

Cheers!
Yigit

Hi,

@Canadiancmc – Please refer to my post here – https://kriesi.at/support/topic/warning-masonry_entries-php-on-line-56/#post-950162

If that does not help, please start a new thread under Enfold sub forum – https://kriesi.at/support/forum/enfold/#new-post and attach WP admin logins in private content field so we can look into it :)

Best regards,
Yigit

Hi,

Please try adding following code to Quick CSS in Enfold theme options > General Styling and adjust the values as needed

@media only screen and (max-width: 767px) {
.responsive #top .container .av-content-small {
width: 60%; 
}
.responsive #top #main .sidebar.smartphones_sidebar_active {
    width: 36.7%;
    clear: none;
    padding-left: 20px;
}}

Best regards,
Yigit

Hi,

Sorry for the late reply!

I replaced /enfold/js/avia-snippet-cookieconsent.js file with this one – https://github.com/KriesiMedia/enfold-library/blob/master/temp_fixes/Enfold_4_6_3/avia-snippet-cookieconsent.js and that fixed the issue.
Fix will be included in upcoming update. Please review your website :)

Best regards,
Yigit

Hi Rainer,

Thanks for contacting us!

You can use this plugin – https://wordpress.org/plugins/simple-image-sizes/ to adjust image sizes and to regenerate them.

If you have any other questions or issues, please register to our support forum – https://kriesi.at/support/register/ and start new threads under Enfold sub forum :)

Regards,
Yigit

Hi,

@migmarrero We will be waiting to hear from you. Tomorrow, please start a new thread – https://kriesi.at/support/forum/enfold/#new-post and post information there :)

Best regards,
Yigit

Hi,

You are welcome! :)

For your information, you can take a look at Enfold documentation here – https://kriesi.at/documentation/enfold/
If you have any other questions or issues, feel free to start a new thread under Enfold sub forum and we will gladly try to help you :)

Best regards,
Yigit

Hi,

Thanks for contacting us!

Please go to Enfold theme options > Import & Export tab and export theme options, rename your child theme, go back to Import & Export tab and import theme options :)

Best regards,
Yigit

Hi,

Thanks for contacting us!

Out of the box WordPress does not offer portfolio post type so it is added as custom post type. When using Enfold, you can create your portfolio items using Advanced Layout Builder so if you decide to switch to another theme from Enfold, you would need to implement ALB to your new theme to continue to use the same shortcodes you created your portfolio items with. Each layout builder available for WordPress has their own shortcodes so you would have the same issue when switching between layout builders.

As i mentioned above, you can use ALB to create your portfolio items so there are no design limitations. You can drag and drop any element you would like to use on your page. You can check out this video to see how ALB works – https://www.youtube.com/watch?v=NB2JKqRL_bY. Please note that video is not updated and ALB now has more features such as backend preview option.

I hope that helps! If you have any other questions, please let us know :)

Best regards,
Yigit

Hi,

We are sorry for the late reply!

I wanted to look into the issue however user role is not set to administrator. Could you please switch it to administrator and inform us so we can check the issue?

Best regards,
Yigit

Hi,

You are welcome! :)

For your information, you can take a look at Enfold documentation here – https://kriesi.at/documentation/enfold/
If you have any other questions or issues, feel free to start a new thread under Enfold sub forum and we will gladly try to help you :)

Best regards,
Yigit

Hi,

Thanks!

I tried updating with my own personal token and it worked. Please regenerate a personal token and make sure you have set all required tokens – https://kriesi.at/documentation/enfold/theme-registration/#toggle-id-5 :)

Best regards,
Yigit

Hi,

Thanks for contacting us!

We would like to inform you that we only provide support to our registered users.

You can register to our support forum here – and then start a new thread under Enfold sub forum.

Please make sure to elaborate on the issue you are having/changes you would like to make on your thread. If you would like to include screenshots, you can upload them on http://imgur.com, https://snag.gy or Dropbox public folder and attach the links in your posts :)

Best regards,
Yigit

Hi Gerry,

Authentication is required. Could you please post those logins privately as well?

Best regards,
Yigit

Hi,

Thanks for contacting us!

Out of the box, it is not possible but with some customization you can replicate such animated background.

Best regards,
Yigit