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Viewing 30 posts - 1 through 30 (of 92 total)
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  • in reply to: Masonry Grid no longer displays pics in same order #1203002

    Hi, sorry to be slow. We did as you suggested. Deleted the theme and uploaded the latest via FTP. Also updated wp again and we still can’t get the masonry grid to show the order on the front end that we have on the backend. We’ve never seen this issue before but he really wants these to be in the right order so that portraits are all in the column. Any other ideas?

    in reply to: Enfold – Upcoming fixes #1201019

    Masonry grid set to “Flexible Masonry” no longer keeps images in the right order (it always did before).

    in reply to: Google Maps no longer work #1097906

    Yes, I got it working. Google had added more settings for us to take care of. Thanks.

    in reply to: Google Maps no longer work #1097304

    I already created a new Google API key for the maps and when i try to put in an address I cannot even close the widget as it keeps giving me an error that says:

    “Google changed the way google maps work. You now need to enter a valid Google Maps API Key
    You can read a description on how to create and enter that key here: Enfold Google Settings”

    All that does is bring me back to the API settings area where I have ALREADY set a new API. It seems that the maps portion of your theme no longer works and from what I can tell on the forum a lot of other people are having the same issue. Any thoughts on how to get this fixed?


    in reply to: Google Maps no longer work #1083898

    Hi, I am still waiting for a response on this. Has anyone looked at this?

    in reply to: Comments widget – subscriber login doesn't work #1034266

    Never mind, I am just going to change the requirements for people who comment. Thx anyway.

    in reply to: Comments widget – subscriber login doesn't work #1034260

    Hi, has anyone been able to look at this yet? We’re trying to get this site up and running. Thx :)

    I have found the problem. The update set the #header_main_alternate to ‘display:none;’ in layout.css (a stylesheet which I have never touched so that must be part of the upgrade). The responsive hamburger menu is located within that div thus the menu would not show. I have added css to make it show but that seems like it needs to be fixed. Below is the default code I found in layout.css (before I added my own fix):

    @media only screen and (max-width: 767px)
    .responsive #header_main_alternate {
    display: none;

    No Vinay, I have been doing design for a long time and I have a child theme with a separate style.css for exactly that reason – so that any changes do not get overridden. I’m trying to figure out why despite all my settings being the same the responsive menu no longer shows. The only change I have made is upgrade to the latest Enfold. When I did that it caused a huge gap of space above my header so I currently have a margin-top set to -24px (because nothing else would fix the gap) BUT BUT BUT (I say that 3 times on purpose so you read this part) – I removed that margin-top setting and the responsive menu still did not show so the lack of responsive menu is not due to that setting.

    Additionally, on my debugging window for mobile I am seeing the following as being in the active part of the code:

    <a id=”advanced_menu_hide” etc. – should that still be showing when I’m on mobile and WANT the menu to show? I thought that seemed strange.

    It’s frustrating to do a simple upgrade and then spend hours trying to fix something like this. Do you have any other suggestions? Thx.

    in reply to: submenu on mobile is not visible #882345

    I also have the same problem and it seems you guys still have not come up with a satisfactory answer. This is a BIG deal and should get solved ASAP since users cannot get to the most important areas of the site. I am using 4.1.2 like everyone else. The link to the ‘possible fix’ does not work for most. Please let us know a better fix. Thank you.

    It would be helpful if you responded to this for the public as I have the same issue. Thx.

    in reply to: Layerslider not working #861439

    Ok, will try that. On the other threads I had never seen that they got resolved so glad to know there is a resolution to this. Thx.

    in reply to: Layerslider not working #861211
    This reply has been marked as private.
    in reply to: Layerslider not working #860810

    Okay it took me awhile to get this done but I did as you said and changed all the above and the layerslider STILL does not work. Currently the PHP Post Max Size and Max Upload size are set to 32M (24M is not a choice). I also raised the max_input_vars to 1000. WIth all the plugins turned off I am still unable to save any sliders. I also increased the memory limit to 512. Still no luck. So at this point, I have reinstalled Enfold, turned off all plugins, changed all the setttings you mentioned at GoDaddy and the Layersider continues to give me the same message that I have seen other people on the forums complain about:

    “It seems there is a server issue that prevented LayerSlider from saving your work. Please check LayerSlider -> System Status for potential errors, try to temporarily disable themes/plugins to rule out incompatibility issues or contact your hosting provider to resolve server configuration problems. Your HTTP server thrown the following error: \n\n Internal Server Error”

    I cannot even save a slider with a sentence of text as a test slider. I’m running out of ideas here. How do I get this layerslider working? Thx

    • This reply was modified 2 years, 12 months ago by  waterwalk. Reason: clarification
    in reply to: Layerslider not working #858644

    Hi, I have made those changes with the hosting admin and the slider still will not save. I have seen many, many tickets that have a similar problem with pages and other options not saving. I don’t see anything in most of those that I have not already tried so I will still need some help in figuring this out since the server changes have had no effect. I have all the plugins turned off right now as well and still the layerslider will not save. The username/password i sent you earlier is still active if someone can take a look. Thank you.

    in reply to: Layerslider not working #857975

    Hi sorry I think I confused you. I bought the new layerslider so that I could talk to their tech (needed a license to talk to them) BUT I have not yet installed it yet. I am familiar with PHP post max size but unsure about PHP ZipArchive. I will see if I can find instructions on that and let you know if that has any affect. Thanks.

    in reply to: Layerslider not working #857705

    Hmmm. The layerslider comes WITH your theme. Isn’t it supposed to work WITH the theme? I’ll disable tonight when I have some time but this seems kind of goofy to have to take apart pieces of the theme to get this looked at.

    in reply to: Layerslider not working #857122

    Ok but did anyone login with the credentials I gave you to see if they could figure out why it was not saving? I have read many people with this problem using Enfold (that it does not save). For me, it is just the layerslider that does not save. You had asked for credentials but I have not heard anything more. Could you update please. Thx.

    in reply to: Layerslider not working #856284

    I’ll put the login credentials in private area. Also, I was trying to upgrade to the latest layerslider but not sure how to do that since it’s incorporated into the theme (just in case the updated slider would have helped). Thx.

    in reply to: Layerslider not working #855938

    I am adding more information. I got a jquery plugin to check your theme and there are errors (this is with all the other plugins turned off). I have the latest version of your theme. Is it possible any of the errors below could cause the admin-ajax.php problem? Below are the following errors:

    Broken Dependencies avia_tab_section_js
    avia_builder_js (missing)
    avia_modal_js (missing)
    avia_modal_js (missing)
    avia_modal_js (missing)
    avia_element_js (missing)

    This is the second time I’ve used the Enfold theme on two completely different servers and hosting companies and it has had this problem. This really needs to get solved. It does not happen with any other themes. Please respond. Thx.

    in reply to: Accordion Slider customization #852280

    Oops, did not catch the spelling error though I must have looked at it a million times. So I tried your ideas but there is still no effect. I tried placing it in a code block, tried it in the footer file after the jquery loads and a few other places. No effect whatsoever. I finally went and bought a plugin because I’ve spent way too much time on something that seems like it should have been fairly simple. Seems silly I know that I have to use a different accordion slider when you guys have one in the theme but I really can’t waste anymore time on this. I already lost almost a full day.

    in reply to: Accordion Slider customization #851765

    I am also trying to do this. It seems that that should be an option in the accordion slider settings itself. I had finally resorted to trying to add some jquery code on the page to add the ‘active’ class to the appropriate li but that does not seem to have any effect. I tried adding:


    I also tried:

    $(window).load(function($) {

    I’ve tried it in the header.php, and as a code block but nothing. Where can I place the code that it will actually add the class to the slider? Thx.

    • This reply was modified 3 years ago by  waterwalk.
    in reply to: Double scrollbar after update on Chrome #754740

    My client was seeing it too so there definitely were double scrollbars but I think I found the problem. The social media plugin was for some reason causing an issue when placed inside a widget. Thanks anyway :)

    in reply to: Update ruined layout of page #753977

    I basically just had to rebuild every single layerslider to have it work correctly. There needs to be a warning somewhere that the layerslider has issues in the latest update. I’m seeing several people writing in about layerslider issues.

    Had a similar issue. All my layersliders stopped being fullwidth. I rebuilt one, but I have one on each page. This is not a small fix. There should be a warning that layerslider no longer works the same with the latest upgrade.

    in reply to: Update ruined layout of page #753957

    p.s. the slider looks correct in preview but does not look correct on the front of the site. I may have to revert to the older theme as I don’t think you guys have the bandwidth anymore to get this problem quickly. This is a pretty big issue though. I would have hoped there would have been some warning or note about how to fix layersliders that no longer stay fullwidth with the update.

    No, it never worked and since I never got a response I had to come up with a complete workaround. It looks totally different than what I wanted it to look like because of the limitations I ran into. I had to do a complete change on it and could only style it with CSS and div tags. The html in the slider itself did not work. So on the screen where you can enter dynamic codes and html I tested it for literally HOURS trying to get any html code to work. The only tag that would work was “<br/>” any other tags entered like “<h2>” for instance to style a dynamic title immediately broke it so that no dynamic content showed up at all. So no, this ticket was not resolved in the correct way. There is still an issue with layerslider dynamic content and mixing in html.

    This seems to be a fairly common problem. I am also having the same issue and the pagination on our blog page does not work. We are upgraded to the latest wordpress and it does not work with plugins off. I have read several other posts with the same issue and have yet to find someone that got an answer. Has this been resolved somewhere?

    in reply to: Replace Default Text #723498

    Yes, it wasn’t the way I would have liked to do it (prefer doing wordpress getText text replacement so that I don’t have to worry about any updates I might miss by having my own ‘comments.php’ in my child theme. It seems there are a few standard wordpress tricks that don’t really work with enfold. Thanks for getting back to me.

    in reply to: Replace Default Text #722654

    Hi, anyone have an answer to this question from yesterday? Typically this is very easy to do in wordpress by adding the code above to the functions.php. I’m hoping this is doable in Enfold without having to change core files. Please let me know. Thanks.

Viewing 30 posts - 1 through 30 (of 92 total)