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Hey Jack,
Did you copy the shortcodes from the Law demo? If not, then you can enable debug mode, which will enable you to see the layout builder shortcodes: https://kriesi.at/documentation/enfold/intro-to-advanced-layout-builder/#debug-mode. If that is not the problem you are having, then please try to explain what you need help with a bit further.
Best regards,
RikardHi,
Thanks for that, I can access your site now. I’m not sure exactly what is causing these warnings, but turning WP debug mode off should at least keep them from showing on the front end. Warnings will most likely not cause any problems in any type of functionality on your site, but you could experiment with using different kinds of PHP versions to see if that changes anything.
Best regards,
RikardHi,
@carlosquispehernandez wants you to test if your WordPress installation is able to send emails, you can test that by requesting a new password from the login screen. You can also check the suggestions listed here: https://kriesi.at/documentation/enfold/contact-form/#my-contact-form-is-not-sending-emails-Best regards,
RikardHi,
Try this instead:
h2.gform_submission_error { font-size: 16px !important; }Best regards,
RikardHi,
Thanks for that. I tried creating a new folder in the /wp-content/themes/ folder, but it’s not allowing me to add a new folder. Could you reach out to your hosting provider and ask if they could grant that permission to the user account which you sent us please?
Best regards,
RikardHi,
We can only give you general recommendations if we can’t actually access your site unfortunately. These general recommendations would be:
– Check PHP version so that it’s 7.4 or higher. You might want to switch between versions as well, to check if the specific version is the problem.
– Deactivate all plugins
– Activate the parent theme is you are running a child theme
– Turn off WordPress debug mode. The warnings you are getting are probably only that, warnings, not errors. They should not affect any functionality on your site.Best regards,
RikardHi,
We can’t say what the problem is unless we have a look at your site, could you give us access to it in private please? Also please let us know which demo you are looking to import.
Best regards,
RikardHey jochenrosen,
There’s nothing like that in the theme by default unfortunately. If there are general solutions for WordPress, then I would recommend that you give them a try.
Best regards,
RikardHi,
Thanks for that. Please try the following in Quick CSS under Enfold->General Styling:
h2.gform_submission_error { font-size: 16px; }Best regards,
RikardHey marscui,
You should be able to edit the text for each language individually in the theme options. Please check under Enfold->Privacy and Cookies. You can switch between languages on top of the left menu in the theme options.
Best regards,
RikardHey Highlander-2013,
Please refer to this: https://kriesi.at/documentation/enfold/typography/#register-additional-google-fonts-for-theme-options
Best regards,
RikardHey whdsolutions,
Could you try updating the theme to the latest version (5.1.1) to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update. If not, then please post admin WordPress login details in private, so that we can have a closer look.
Best regards,
RikardHi,
Thanks for that. I see that you are running a very old version of WordPress. The current version of the theme is not compatible with that WordPress version, so it needs to be updated as well. I suggest that the first thing we should do is to update WordPress itself. I want to verify that you have backups of the site before we begin?
Best regards,
RikardHi,
Thanks for the update. I checked just now, but the same error message is still there unfortunately. My IP is still the same, I checked that just now as well.
Best regards,
RikardHi,
Thanks for letting us know, I’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.
Best regards,
RikardHi,
I posted my IP further up in this thread, but I can’t guarantee that we will try to access your site during a certain time frame unfortunately.
Best regards,
RikardHi,
Great, I’m glad that you found the cause of the problem, and thanks for sharing your solution. Please let us know if you should need any further help on the topic, or if we can close it.
Best regards,
RikardHi,
Thanks for letting us know, I’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.
Best regards,
RikardHi Guido,
You can start a new thread by following this link, or if you click this button: https://imgur.com/a/AnoSPNb.
Best regards,
RikardHey Annemarie,
I’m seeing the same thing when comparing between Chrome and Firefox on my end, could you try to explain the problem a bit further please? Also let us know how to reproduce what you are seeing on your end.
Best regards,
RikardHi,
If you want to remove all padding on mobile screens, then please try this CSS:
@media only screen and (max-width: 767px) { .flex_cell { padding: 0 !important; } }Otherwise, please try setting the padding values for all screen sizes in the element options.
Best regards,
RikardHi,
The CSS you added yourself to the cell1 class is working on my end, maybe you could try the same thing with the other one?
Best regards,
RikardHi,
Thanks for the update. It looks good on my end, but if you want to remove the image in the socket, then please try this CSS:
#socket li#menu-item-1431 { background-image: none; }Best regards,
RikardHey Michael,
Thanks for the screenshot. Could you post a link to where we can see the actual element as well please?
Best regards,
RikardHi,
It looks like you have added padding to those columns?
.responsive #top #wrap_all .flex_cell.av-kybaw2qj-3e44b51e2bb27549bde543a88046b134 { padding: 0px 130px 0px 40px !important; }Did you check your settings in the Styling tab? You should be able to set the padding for all screen sizes there.
Best regards,
RikardHi,
Thanks for the update. I’m not sure a TeamViewer meeting would do much good, we would still be blocked. The likely reason is that your hosting provider is blocking some IP ranges, or country IP ranges. If that was to be removed, we should be able to access the site.
I tried logging in just now, and I’m still seeing the same error message.
Best regards,
RikardHi,
Thanks for letting us know, I’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.
Best regards,
RikardHi,
It’s not working when I try to login unfortunately. The login page is loading, but after I input the login details, there’s a white screen with this message:
Forbidden
You don’t have permission to access this resource.Best regards,
RikardHi,
Great, I’m glad that we could help. Please let us know if you should need any further help on the topic, or if we can close it.
Best regards,
RikardHi,
Great, I’m glad that we could help. I’ll close this thread for now then, please open a new thread if you should have any further questions or problems.
Best regards,
Rikard
