Support | Kriesi.at – Premium WordPress Themes

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January 15, 2019 at 5:17 am in reply to: Undefined offset after migration to production server #1053953

Rikard
Moderator

Hi,

Thanks for the update. Please send us a temporary admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

Best regards,
Rikard

January 15, 2019 at 5:13 am in reply to: Font color and family in contact form element #1053952
Rikard
Moderator
Hi,

Thanks for the screenshot, is that the form on the contact page? If so then please try this instead:
```
input, select option font {
    font-family: "Open Sans Hebrew" !important;
}
```
Best regards,
Rikard
January 15, 2019 at 5:09 am in reply to: changing colour of link text in Toggle content #1053950

Rikard
Moderator

Hi,

Great, glad you got it working. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

January 15, 2019 at 5:06 am in reply to: Blog posts #1053949

Rikard
Moderator

Hi Henk,

Great news, glad you got it working. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

January 14, 2019 at 7:58 am in reply to: Highlight Button Color Help #1053563

Rikard
Moderator

Hey stewroids,

Do you mean that you want to change the hover colour of the buttons?

Best regards,
Rikard

January 14, 2019 at 7:56 am in reply to: WordPress Enfold Theme | Fullwidth Submenu #1053562

Rikard
Moderator

Hi cmwatts,

Please open a new thread and include admin login details in private so that we can have a closer look at your site.

Best regards,
Rikard

January 14, 2019 at 7:53 am in reply to: Enfold template website load #1053561

Rikard
Moderator

Hi again,

I see that the wait time for the server to respond is very high, close to 2 seconds. I would bring that up with your hosting provider.

Best regards,
Rikard

January 14, 2019 at 7:51 am in reply to: Enfold template website load #1053560

Rikard
Moderator

Hey paddlej,

Did you try to fix the suggestions which they list on Pingdom? You could simply search for each item they recommend you to fix.

If you need someone to do this for you then I can recommend this (Purchase code hidden if logged out) /” rel=”noopener” target=”_blank”>WordPress page speed optimisation service.

Best regards,
Rikard

January 14, 2019 at 7:42 am in reply to: enfold #1053559

Rikard
Moderator

Hi marthabordado,

If you need technical help then please register on the support forum then open a new thread and include admin login details in private so that we can have a closer look at your site.

Best regards,
Rikard

January 14, 2019 at 7:33 am in reply to: image hover effect doesn't work #1053558

Rikard
Moderator

Hey barabasone,

Could you post a link to the page in question so that we can take a closer look please?

Best regards,
Rikard

January 14, 2019 at 7:32 am in reply to: Portfolio – Background Bar on Sort Function #1053557
Rikard
Moderator
Hey kathyfg,

Please try the following in Quick CSS under Enfold->General Styling:
```
.main_color #js_sort_items {
    background-color: transparent;
}
```
Best regards,
Rikard
January 14, 2019 at 7:30 am in reply to: video play icon #1053556

Rikard
Moderator

Hi Peter,

I’m not sure I understand what you are referring to, could you post a link to where we can see the actual element please?

Best regards,
Rikard

January 14, 2019 at 7:29 am in reply to: Featured Image Shows on Mobile – Ajax Portfolio #1053555

Rikard
Moderator

Hi,

Great, I’m glad Mike could help you out. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

January 14, 2019 at 7:26 am in reply to: Mobile Menu – How to get rid of the top space #1053554
Rikard
Moderator
Hey andybill1966,

Please try the following in Quick CSS under Enfold->General Styling:
```
#top #av-burger-menu-ul {
    display: block;
}
```
Best regards,
Rikard
January 14, 2019 at 7:20 am in reply to: Article image problem #1053553

Rikard
Moderator

Hi,

Yes, the featured image you set on in the sidebar will not show if you use the Layout Builder to create your posts. You will have to add it manually if that is the case.

Best regards,
Rikard

January 14, 2019 at 7:16 am in reply to: api google map issue #1053552

Rikard
Moderator

Hey reda,

Please register on the support forum for technical support. Then open a new thread and include admin login details in private so that we can have a closer look at your site.

Best regards,
Rikard

January 14, 2019 at 7:12 am in reply to: Theme colours are not working in child theme. #1053551

Rikard
Moderator

Hi,

Thanks for the update. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

January 14, 2019 at 7:11 am in reply to: Can't find the link to extend my support plan which is expiring. #1053550

Rikard
Moderator

Hi,

Great, glad you got it working. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

January 14, 2019 at 7:10 am in reply to: Adjust colours #1053549
Rikard
Moderator
Hi Hanne,

The colour of the text is black already, I think the problem on your site is the font weight? Try adding this to your CSS as well:
```
font-weight: 600;
```
Best regards,
Rikard
January 14, 2019 at 7:03 am in reply to: Start-up Business section background image #1053547

Rikard
Moderator

Hi Ann,

Thanks for that, I can see the fallback image looking a bit strange there on my end too. Please send us a temporary admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

Best regards,
Rikard

January 14, 2019 at 7:00 am in reply to: Enfold Text Block Editing Problems #1053544

Rikard
Moderator

Hi,

Great, thanks for letting us know. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

January 14, 2019 at 6:59 am in reply to: Updating Enfold theme causes time out. #1053543

Rikard
Moderator

Hi,

Thanks for that, I’ve installed 4.5.2 for you. Please review your site and delete the old versions of the theme if you don’t need them anymore.

Best regards,
Rikard

January 14, 2019 at 6:48 am in reply to: Font color and family in contact form element #1053541
Rikard
Moderator
Hey DROR,

Please try the following in Quick CSS under Enfold->General Styling:
```
input {
    font-family: "Open Sans Hebrew" !important;
}
```
Best regards,
Rikard
January 14, 2019 at 6:43 am in reply to: Assistance updating to 4.5.2 #1053536

Rikard
Moderator

Hi covenantgroup,

Thanks for the update, if you need help updating then we need FTP login details as well and a verification that you have proper backups of the site.

Best regards,
Rikard

January 14, 2019 at 6:41 am in reply to: ENFOLD update yesterday Translate press plugin does not work #1053534

Rikard
Moderator

Hi KevinWijnbergen,

Please open a new thread and include admin login details in private so that we can have a closer look at your site.

Best regards,
Rikard

January 14, 2019 at 6:37 am in reply to: Enfold Showcase #1053533

Rikard
Moderator

Hi seferdemirci,

Nice work, thanks for sharing :-)

Best regards,
Rikard

January 14, 2019 at 6:36 am in reply to: Problem updating Enfold #1053532

Rikard
Moderator

Hi,

Great, glad you got it working and sorry for the problem. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

January 14, 2019 at 6:35 am in reply to: Problems with update Enfold to 4.5.2 #1053531

Rikard
Moderator

Hi Brigitte,

I’m glad we could help you out and I’m sorry for the problems. Your updates should hopefully work as expected from now on, if they don’t then let us know and we’ll try to help you out with that as well.

Best regards,
Rikard

January 14, 2019 at 6:34 am in reply to: Update Enfold theme to 4.5 #1053529

Rikard
Moderator

Hi Leo,

Please refer to this: (Purchase code hidden if logged out) -personal-token” rel=”noopener” target=”_blank”>https://kriesi.at/documentation/enfold/theme-registration/# (Purchase code hidden if logged out) -personal-token

Best regards,
Rikard

January 14, 2019 at 6:14 am in reply to: to reinstall the demo "demo" #1053526

Rikard
Moderator

Hi,

Glad we could help. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard
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Posts

Viewing 30 posts - 1 through 30 (of 49,398 total)

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