Support | Kriesi.at – Premium WordPress Themes

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December 11, 2023 at 4:36 pm in reply to: Change shopping cart icon to a custom image – also for transparent sites #1427792

Rikard
Keymaster

Hi,

Try removing !important from your code.

Best regards,
Rikard

December 11, 2023 at 4:33 pm in reply to: Enfold child theme #1427790

Rikard
Keymaster

Hey Pasteta,

Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

Best regards,
Rikard

December 11, 2023 at 4:23 pm in reply to: How to adjust line height and line margins? #1427787

Rikard
Keymaster

Hey pikkuapuri,

Could you post a screenshot highlighting your intentions please?

Best regards,
Rikard

December 11, 2023 at 3:00 pm in reply to: Change shopping cart icon to a custom image – also for transparent sites #1427783
Rikard
Keymaster
Hi,

Thanks for that. You can try to use this class to target the transparent header state:
```
.av_header_transparency
```
Best regards,
Rikard
December 10, 2023 at 10:54 am in reply to: Licence Key Expired #1427684

Rikard
Keymaster

Hi,

Thanks for the update and for sharing the receipt. I’m not sure if I’m reading it correctly, but it looks like you bought another theme license? If so, then please share your new purchase code with us as well. If that is not the case, then are you sure that you used the account as was used to purchase your original theme license?

Best regards,
Rikard

December 10, 2023 at 10:48 am in reply to: Website did not copy properly. #1427683

Rikard
Keymaster

Hi,

I don’t understand your last reply, could you try to explain the problem you are having a bit further please?

Best regards,
Rikard

December 10, 2023 at 10:46 am in reply to: Problems with the Enfold WordPress Theme #1427682

Rikard
Keymaster

Hey James,

That has never been a general problem with our theme. Users reach out out to us with all sorts of problems, which are not necessarily caused by our theme.

Best regards,
Rikard

December 10, 2023 at 10:44 am in reply to: Mobile Menu | Not Closing #1427680

Rikard
Keymaster

Hey Philipp,

I can’t see that happening on my end, could you give us step by step instructions on how to reproduce this problem please?

Best regards,
Rikard

December 9, 2023 at 8:06 pm in reply to: Website did not copy properly. #1427642

Rikard
Keymaster

Hi,

You could try to use a search and replace plugin to replace the old URLs.

Best regards,
Rikard

December 9, 2023 at 8:05 pm in reply to: Website did not copy properly. #1427641

Rikard
Keymaster

Hey dawsmik,

You could try to use a search and replace plugin to replace the old URLs.

Best regards,
Rikard

December 9, 2023 at 11:19 am in reply to: Licence Key Expired #1427621

Rikard
Keymaster

Hey Andy,

Could you share the support renewal receipt with us please?

Best regards,
Rikard

December 9, 2023 at 11:15 am in reply to: How to change the words “Beiträge” and “Portfolio Einträge” #1427620

Rikard
Keymaster

Hi,

Thanks for letting us know, we’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

December 9, 2023 at 11:13 am in reply to: center #1427618
Rikard
Keymaster
Hey smarta-brett,

Please try the following in Quick CSS under Enfold->General Styling:
```
.home .avia-slideshow-button {
    display: table;
    margin: 0 auto;
    margin-top: 20px;
}
```
Best regards,
Rikard
- This reply was modified 2 days, 5 hours ago by Rikard.
December 9, 2023 at 11:09 am in reply to: PHP Warning headers have already been sent #1427617

Rikard
Keymaster

Hi,

Thanks for the update. So these warnings will only appear when the the plugin in question is active? Maybe there is an alternative plugin which you could use? Also, which version of the theme are you running?

Best regards,
Rikard

December 9, 2023 at 11:03 am in reply to: Unable to send form #1427616

Rikard
Keymaster

Hi,

Thanks for the update, we’ll keep this thread open for you.

Best regards,
Rikard

December 8, 2023 at 2:43 pm in reply to: How to change the words “Beiträge” and “Portfolio Einträge” #1427567

Rikard
Keymaster

Hi,

Great, I’m glad that Ismael could help you out. Please let us know if you should need any further help on the topic, or if we can close it.

Best regards,
Rikard

December 8, 2023 at 2:42 pm in reply to: Daily losing style of Enfold theme #1427566

Rikard
Keymaster

Hi,

Thanks for that. I cleared the cache from your caching plugin, and that seems to have helped. Please review your site.

Best regards,
Rikard

December 8, 2023 at 2:38 pm in reply to: Test page with solution now in Google Search results – please delete test page #1427565

Rikard
Keymaster

Hi,

Thanks for the update, we’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

December 8, 2023 at 2:36 pm in reply to: Change shopping cart icon to a custom image – also for transparent sites #1427564

Rikard
Keymaster

Hey Pascal,

Could you post a link to where we can see the element in question please? Also please try to explain your intentions a bit further, or post a screenshot highlighting them.

Best regards,
Rikard

December 8, 2023 at 2:35 pm in reply to: same height #1427563

Rikard
Keymaster

Hi,

Great, I’m glad that Ismael could help you out. I’ll close this thread for now then, please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

December 8, 2023 at 2:33 pm in reply to: Unable to send form #1427561
Rikard
Keymaster
Hi,

Thanks for the update. I tried to send the form to myself again with the same results as before – there are no error messages and the form is received only once. Please note that we haven’t had any other reports of this being a problem on other sites, so it’s likely that it’s local to your site. Does it work as expected if you remove your SMTP plugin? What happens if you change the recipients to other receivers?

Best regards,
Rikard
- This reply was modified 3 days, 2 hours ago by Rikard.
December 7, 2023 at 5:26 pm in reply to: Enfold Theme Registration whoas! #1427481

Rikard
Keymaster

Hey Joshua,

If you can’t get the purchase code from the people who purchased your license, then you would have to purchase your own license here: https://themeforest.net/item/enfold-responsive-multipurpose-theme/4519990

Once you have access to the theme files, then the update to 5.6.8 has to be done manually from the version you are running, please refer to my replies in this thread: https://kriesi.at/support/topic/enfold-4-5-theme-update-update-failed-download-failed-a-valid-url-was-not-pro/#post-1021541
You can either update manually via FTP: https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update, or upload the new theme files via Appearance->Themes->Add New, and select to overwrite the old theme files after the upload has finished.

If that doesn’t work then please try to delete the whole theme folder, then replace it with the new version. Make sure that you have backups of the site before starting updating.
Also please read this after you have updated: https://kriesi.at/documentation/enfold/theme-registration/

Best regards,
Rikard

December 7, 2023 at 5:21 pm in reply to: heading not centered on mobile version #1427480

Rikard
Keymaster

Hey ausgesonnen,

The only heading on that page looks centered on my end, could you post a screenshot highlighting the problem please?

Best regards,
Rikard

December 7, 2023 at 5:18 pm in reply to: Social icons disappeared on mobile version #1427477
Rikard
Keymaster
Hey ausgesonnen,

Please try the following in Quick CSS under Enfold->General Styling:
```
@media only screen and (max-width: 767px) {
.responsive #top #header .social_bookmarks {
    display: block;
}
}
```
Best regards,
Rikard
December 7, 2023 at 5:17 pm in reply to: problems with Mobile Menu #1427476
Rikard
Keymaster
Hey ausgesonnen,

1. Please check your settings under Enfold->Main Menu->Burger/Mobile Menu.

2. Please try this CSS:
```
.html_av-overlay-full #av-burger-menu-ul li {
    font-size: 20px;
}
```
Best regards,
Rikard
December 7, 2023 at 5:07 pm in reply to: google font #1427474

Rikard
Keymaster

Hey ausgesonnen,

Please refer to this: https://kriesi.at/documentation/enfold/typography/#register-additional-google-fonts-for-theme-options

Best regards,
Rikard

December 7, 2023 at 5:04 pm in reply to: Lines #1427473
Rikard
Keymaster
Hi,

Please try this CSS as well:
```
.social_bookmarks a:before {
  color: #daa520 !important;
}

.main_menu .sub-menu li a {
  border: none;
}

.av_header_with_border.av_header_transparency #header_main {
  border: none;
}

#footer {
  border: none; 
}
```
Best regards,
Rikard
December 7, 2023 at 4:52 pm in reply to: Difference in size for transparent and non-transparent logo #1427471

Rikard
Keymaster

Hi,

Thanks for the update. Please let us know if you should need any further help on the topic, or if we can close it.

Best regards,
Rikard

December 7, 2023 at 4:50 pm in reply to: Problem with glue transparency menu #1427470

Rikard
Keymaster

Closing

December 7, 2023 at 4:50 pm in reply to: Problem with glue transparency menu #1427469

Rikard
Keymaster

Hi,

Thanks for letting us know, we’ll close this thread for now then. Please let us know if you should need any further help on the topic, or if we can close it.

Best regards,
Rikard
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Viewing 30 posts - 1 through 30 (of 86,781 total)

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