Hi,

Thanks for the update. Please let us know if you should need any further help on the topic, or if we can close it.

Best regards,
Rikard

Hi,

Thanks for the update. The page that you linked to is not a 404 page, it’s actually using the blog template and it’s returning an empty query.

Best regards,
Rikard

Hey jb84,

There is a 500 internal server error on the file in private while saving the theme options. Why that is I can’t say unfortunately, you would have to share server error logs with us, or reach out to your hosting provider.

The missing styling was likely due to a missing curly bracket at the end of your Quick CSS code:

time.slide-meta-time {
    display: none!important;
}
.av-inner-tab-title {
    font-size: 15px;
    font-weight: bold;
}
#top .av_header_glassy.av_header_transparency #header_main {
    background-color: rgba(255,255,255,0.8);

Best regards,
Rikard

Hi,

Great, I’m glad that Mike could help you out. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

Hey Elena,

Please try this plugin instead: https://wordpress.org/plugins/instagram-feed/

Best regards,
Rikard

Hey diefleischerei,

You can set that in the element options. Check under Styling->Fonts.

Best regards,
Rikard

Hey Stefan,

I’ve removed your name from the thread that you linked to.

Best regards,
Rikard

Hey Munford,

I think that space is reserved by your actual phone, but I’m not sure. Are you getting the same results on an Android phone? The URL that you posted in private is not working.

Best regards,
Rikard

Hey Marcos,

The update to 7.1.4 has to be done manually from the version you are running, please refer to my replies in this thread: https://kriesi.at/support/topic/enfold-4-5-theme-update-update-failed-download-failed-a-valid-url-was-not-pro/#post-1021541
You can either update manually via FTP: https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update, or upload the theme as if it was new under Appearance->Themes->Add New Theme.
If that doesn’t work then please try to delete the whole theme folder, then replace it with the new version. Make sure that you have backups of the site before starting updating.
Also please read this after you have updated: https://kriesi.at/documentation/enfold/theme-registration/

Best regards,
Rikard

Hey magootim,

Could you try updating the theme to the latest version (7.1.4) to see if that helps please? https://kriesi.at/documentation/enfold/theme-update/. If not, then please post admin WordPress login details in private so that we can have a closer look at your site.

Best regards,
Rikard

Hi,

If you use the Layout Builder to create your products, then you will have to add all content to them manually. You can then create templates from the products that you create, so you need to decide if you want to use the Layout Builder, or the default template. We can help you out with minor changes to the default template.

Best regards,
Rikard

Hey JennyGr,

A meta pixel is not included in the theme. You can check if something has been added to functions.php if you are running a child theme. Appearance->Editor is not theme functionality, it’s WordPress core. If that is turned off on your installation, then your hosting provider needs to activate it for you.

Best regards,
Rikard

Hi,

Your memory limit is set to 512M, you can see that under Tools->Site Health->Info->Server. If adjusting it via wp-config.php doesn’t change anything, then it might be limited by your hosting provider.

Best regards,
Rikard

Hi,

What happens if you remove all the icons, then add them back one by one? Note that some special characters might break the layout builder.

Best regards,
Rikard

Hi,

Thanks for the update. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard