Page 1829 – Support | Kriesi.at – Premium WordPress Themes

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May 4, 2018 at 5:45 am in reply to: Enfold 4.3 on brand new site gives White Screen of Death #951308

Rikard
Keymaster

Hey JPGlobal,

Where can we see and reproduce the problem?

Best regards,
Rikard

May 4, 2018 at 5:44 am in reply to: No Updates available. You are running the latest version. #951305

Rikard
Keymaster

Hey crgrayaz,

The automatic updates doesn’t work with all server environments unfortunate, but you could try running this plugin in order to clear WordPress transients to see if that helps: https://wordpress.org/plugins/transients-manager/. If not then I think you will have to update manually via FTP: http://kriesi.at/documentation/enfold/updating-your-theme-files/

Best regards,
Rikard

May 4, 2018 at 5:42 am in reply to: New Demo Request – Recruiters and the Staffing Industry #951303

Rikard
Keymaster

Hey rrecchia,

Thanks for using Enfold. We’re always looking to add more demos so that is a possibility for sure. Could you submit your request here please? https://kriesi.at/support/enfold-feature-requests/

Best regards,
Rikard

May 4, 2018 at 5:40 am in reply to: Partner Logo Element Images Scale too big update 4.3 #951302

Rikard
Keymaster

Hi Eric,

Great, glad you got it working and sorry for the previous problems.

Best regards,
Rikard

May 4, 2018 at 5:38 am in reply to: Line under header button after update #951301
Rikard
Keymaster
Hey GregDunn,

Please try the following in Quick CSS under Enfold->General Styling:
```
#menu-item-847 .avia-menu-text:after {
  display:none !important;
}
```
Best regards,
Rikard
May 4, 2018 at 5:34 am in reply to: After update several image files not visible anymore #951293

Rikard
Keymaster

Hi,

Great, glad you got the images back and sorry for the problem. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

May 4, 2018 at 5:28 am in reply to: Footer Page Not Showing On Website #951288

Rikard
Keymaster

Hi,

Thanks for the clarification and screenshots. Please send us a temporary admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

Best regards,
Rikard

May 4, 2018 at 5:25 am in reply to: Saving didn't work… after Update to 4.3 #951286

Rikard
Keymaster

Hi,

Thanks for the feedback, we’ll help you out in your other threads as well. Please let us know if you should need any further help on this topic or if we can close it.

Best regards,
Rikard

May 4, 2018 at 5:25 am in reply to: Website is after upload down :( #951285

Rikard
Keymaster

Hi,

Great, glad you got it working. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

May 4, 2018 at 5:24 am in reply to: Social Icons Sidebar #951284

Rikard
Keymaster

Hey rebyus,

Could you post a link to the site in question so that we can take a closer look please?

Best regards,
Rikard

May 4, 2018 at 5:22 am in reply to: help, after updating to 4.3 2 broken sites !!! #951280

Rikard
Keymaster

Hi DexLab,

Thanks for sharing, much appreciated :-)

Best regards,
Rikard

May 4, 2018 at 5:20 am in reply to: upgrading to enfold 4.3 crashes website #951276

Rikard
Keymaster

Hi pacificdruid,

Great, glad you got things working and sorry for the problems. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

May 4, 2018 at 5:15 am in reply to: After updating to Enfold version! (4.3.1) Layer Slider is not working. #951273

Rikard
Keymaster

Hey rasa,

It’s displaying fine on my end, could you try clearing your browser cache and reload the page? You could also check in an incognito window using Chrome or check in a different browser.

Best regards,
Rikard

May 4, 2018 at 5:10 am in reply to: Designated Mobile Menu not displaying #951270

Rikard
Keymaster

Hi,

Glad we could help. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

May 4, 2018 at 5:10 am in reply to: unexpected T_FUNCTION, expecting ')' – after activation Enfold new version. #951269

Rikard
Keymaster

Hi,

Thanks for the feedback. Please send us a temporary admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

Best regards,
Rikard

May 4, 2018 at 5:05 am in reply to: update enfold #951265

Rikard
Keymaster

Hey missbluesky,

Could you check if you can see the update under Enfold->Theme Update?

Best regards,
Rikard

May 4, 2018 at 5:04 am in reply to: cant find links over easy slider images #951263

Rikard
Keymaster

Hey sammybotz,

Open the first slider on the page, then you should find those in the individual slides.

Best regards,
Rikard

May 4, 2018 at 5:02 am in reply to: In 4.3, which performance features should I use if I already use W3 Total Cache #951261

Rikard
Keymaster

Hi Kieran,

I’m not sure if you got your question answered or not? Please let us know if you should need any further help on the topic.

Thanks @WP Turned Up for helping out.

Best regards,
Rikard

May 4, 2018 at 4:54 am in reply to: Can't Import Demo (tried solutions from other threads) #951254

Rikard
Keymaster

Hi Percy,

Great, hope you get it working. If not then let us know.

Best regards,
Rikard

May 4, 2018 at 4:49 am in reply to: Many Enfold style options not registering #951251

Rikard
Keymaster

Hi cjbuilt,

Thanks for the feedback and sorry for the problems. Do you have a staging version of the site? If not then I would recommend having one, so that you can perform the update there first without having to risk any down time on your production site. That would give us a chance to check the problems you are having as well.

Best regards,
Rikard

May 4, 2018 at 4:46 am in reply to: Facebook Widget is not workingworking #951248

Rikard
Keymaster

Hi argana1,

I can’t reproduce the problem you are describing on my end using Chrome, could you post a screenshot of what you are seeing on your end please? Also please try to check in a different browser and/or network if possible.

Best regards,
Rikard

May 4, 2018 at 4:43 am in reply to: White Screen After Updating Enfold #951245

Rikard
Keymaster

Hi,

Thanks for the login details, but your site is throwing a 500 internal server error so they aren’t to any use for us unfortunately. Could you try to completely remove the theme folder from your server and then re-upload a fresh copy via FTP to see if that helps please?

Best regards,
Rikard

May 4, 2018 at 4:41 am in reply to: Ekomi-Widget does not work in Colums #951244

Rikard
Keymaster

Hi Ralf,

Thanks for the links, I’m not sure why it’s not showing unfortunately, I think we would have to actually look at what you are doing on the backend to see what is going wrong.

That widget really only generates an image, doesn’t it? If so, then maybe it would be a better idea to simply screenshot that part and display it as a regular image? That will likely save you some load time as well.

Best regards,
Rikard

May 4, 2018 at 4:33 am in reply to: Post "excerpt-text and read-more-link" #951242

Rikard
Keymaster

Hi,

Thanks for the login details. Since you have used the Layout Builder to create your post, this is the default behaviour. If you used the Layout Builder to create posts, then all the content will need to be added manually to it, and that includes the excerpt. You can set that in the Excerpt field, if you can see it then please select Screen Options in the top right hand corner of the screen and tick the corresponding box.

Best regards,
Rikard

May 4, 2018 at 4:29 am in reply to: Quick CSS to modify the woocommerce checkout page #951238

Rikard
Keymaster

Hi,

This is a customisation which is out of scope of theme support, though I have tried this before myself, but I couldn’t come up with a solution. The problem as I see it is that markup needs to be added to the checkout template, and that breaks the multistep form which is needed to process the order. You might want to keep searching for a solution, but at this point we don’t have a working solution.

Best regards,
Rikard

May 4, 2018 at 4:19 am in reply to: Grid Row Image Gap #951229

Rikard
Keymaster

Hi alvega2k,

I can’t see any login details in this thread unfortunately, did you post them in the Private Content box? Please try to post them there again, and verify that they have been sent by actually visiting the thread afterwards.

Best regards,
Rikard

May 4, 2018 at 4:16 am in reply to: Accordion Slider showing imagens only on mobile #951225

Rikard
Keymaster

Hi Bosco,

Thanks for the feedback and screenshot. You are getting several error messages on the page which all seem related to SSL, could you try to check those resources to make sure they are loaded via https? If you should need any further help then please post admin login details in private so that we can have a close look.

Best regards,
Rikard

May 4, 2018 at 4:12 am in reply to: Fullscreen slider on iPad #951220

Rikard
Keymaster

Hey rossodigrana,

Thanks for the screenshot, is that Safari you are using?

Best regards,
Rikard

May 4, 2018 at 4:07 am in reply to: broken Slide Show and CSS after Update #951219

Rikard
Keymaster

Hi,

Thanks for the feedback. I’m not 100% sure what is going wrong there, but I think it’s a very bad idea to load a whole video per slide like you are doing, it’s just way too heavy to load. What happens if you just have one slide and one video? If that doesn’t work either then could you try to host the video on Youtube to see if that works better?

Best regards,
Rikard

May 3, 2018 at 3:52 pm in reply to: css conflict #950880

Rikard
Keymaster

Hi,

Thanks for helping out @guenni007. Did you get your code working @luisgasser?

Best regards,
Rikard
Author

Posts

Viewing 30 posts - 54,841 through 54,870 (of 93,586 total)

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