Tagged: enfold import demo
April 25, 2018 at 5:59 pm #946741
I just bought my second license for enfold. With my first project everything just worked fine. This time, unfortunately, importing a demo does not work.
I read every similar thread and tried the solutions proposed to the other users, but non of them worked. Maybe you can help me, as I spend already hours without success.
The database is reset and the enfold theme is activated. In the private content section i posted all links and login credentials.
I tried importing the demo directly via the enfold demo import. As that didn’t work, I tried importing the xml-file via the wordpress importer, but no success here either.
The php memory limit is 256M, so that should not be a problem.
I hope you can help me, thank you in advance!
EDIT: I just updated to v.4.3 but it still doesn’t work :/
April 27, 2018 at 6:20 am #947649
- This topic was modified 2 years, 3 months ago by percydwn.
Sorry for the problems and thanks for the login details. Which demo are you looking to import?
RikardApril 27, 2018 at 6:57 am #947667
thank you for the reply.
I think source of my problem is my webhoster, as almost everybody, that has the same problem, is with Strato (german hoster).
So I installed wp and enfold on a server hosted by 1&1 and importing a demo worked just perfectly.
Somebody said in an other thread, that Strato probably blocks the IP addresses from which the demo media is imported, so i asked Strato to unblock them. For that, they need the kriesi.at IPs from which the media is downloaded.
Can you tell my the IP addresses of your servers? I hope this approach will help.
April 30, 2018 at 7:48 am #948828
- This reply was modified 2 years, 3 months ago by percydwn.
Thank you for the update. We’ll notify Kriesi. Please wait for his response.
IsmaelMay 2, 2018 at 3:32 pm #950111May 2, 2018 at 7:01 pm #950215
Thank you very much! I hope this helps resolving the problem with my hoster’s server.
PercyMay 4, 2018 at 4:54 am #951254
You must be logged in to reply to this topic.