Page 1830 – Support | Kriesi.at – Premium WordPress Themes

Forum Replies Created

Viewing 30 posts - 54,871 through 54,900 (of 93,586 total)

← 1 2 3 … 1,829 1,830 1,831 … 3,118 3,119 3,120 →

Author

Posts
May 3, 2018 at 3:47 pm in reply to: Picture problems after installing latest update yesterday #950872

Rikard
Keymaster

Hi,

Great, glad you got it working. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

May 3, 2018 at 3:39 pm in reply to: Layer slide working intermidently #950859

Rikard
Keymaster

Hi Marie,

Great, glad you found the problem and thanks for the feedback. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

May 3, 2018 at 3:37 pm in reply to: Iframe not shown #950854

Rikard
Keymaster

Hi,

Yes of course, that is how it works. Did you check the console in your browser? If you did you would see what I have pasted in private.

Best regards,
Rikard

May 3, 2018 at 3:33 pm in reply to: Icons not loaded on one page #950848

Rikard
Keymaster

Hey str84wd,

They are loading fine on my end on that page, could you try to clear your browser cache and reload the page to see if that helps? You could also try an incognito window in Chrome or try a different browser.

Best regards,
Rikard

May 3, 2018 at 3:32 pm in reply to: Instagram widget not working #950845

Rikard
Keymaster

Hi,

Thanks for the feedback, could you post a link to a site where this is not working? We would need access to the backend of the site as well, so please include login details in private.

Best regards,
Rikard

May 3, 2018 at 3:30 pm in reply to: Contact Form 7 #950842

Rikard
Keymaster

Hi,

Thanks for the feedback. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

May 3, 2018 at 3:28 pm in reply to: From whom do I get an API key after I purchased Enfold thru Themeforest? #950839

Rikard
Keymaster

Hi,

Thanks for the feedback. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

May 3, 2018 at 3:26 pm in reply to: Fatal error after downgrade #950838

Rikard
Keymaster

Hey Michael,

Sorry for the problems. Could you try to completely delete the theme folder from the server, and then re-upload a fresh copy via FTP to see if that helps please?

Best regards,
Rikard

May 3, 2018 at 3:25 pm in reply to: Custom javascript code not working after update #950835

Rikard
Keymaster

Hi,

Great, thanks for the code. Could we see the problem on an actual website as well please? Are you seeing any error messages in the console?

Best regards,
Rikard

May 3, 2018 at 3:22 pm in reply to: Mobile Menu – Link of current page should have an other style #950831

Rikard
Keymaster

Hi,

Great, glad you got it working. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

May 3, 2018 at 3:12 pm in reply to: I never had problems this bad. #950822

Rikard
Keymaster

Hi Sandra,

Sorry for the problems. Could you please post admin login details in private so that we can have a closer look at your site? Also please point out how and where we can reproduce the problems you are having.

Best regards,
Rikard

May 3, 2018 at 2:34 pm in reply to: gTranslate causes problems with Hotspot Images #950798

Rikard
Keymaster

Hi,

Thanks for the feedback. I tried activating gTranslat and it seems to be causing some issues on the page you linked to. I got this notice on the backend in WordPress which might be a clue to fixing this:

Please deactivate Google Language Translator plugin

Google Language Translator plugin causes conflicts with GTranslate.

Did you try to deactivate the other plugin?

Best regards,
Rikard

May 3, 2018 at 2:29 pm in reply to: Enfold Theme Update: No Updates available. You are running the latest version! #950792

Rikard
Keymaster

Hi,

Thanks for helping out @guenni007 :-)

Best regards,
Rikard

May 3, 2018 at 6:08 am in reply to: Images in Avia Editor not showing up #950478

Rikard
Keymaster

Hi,

Thanks for the feedback. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

May 3, 2018 at 6:03 am in reply to: Enfold 4.3 – loading time increased [Google says] #950476

Rikard
Keymaster

Hi,

Thanks for sharing WP Turned Up :-)

Best regards,
Rikard

May 3, 2018 at 6:01 am in reply to: More room for mobile menu burger #950473
Rikard
Keymaster
Hi Kim,

Please try this as well:
```
@media only screen and (max-width: 767px) {
.avia-menu {
    margin-top: -10px;
}
}
```
Make sure to clear the cache from the browser you are checking in.

Best regards,
Rikard
May 3, 2018 at 5:58 am in reply to: After 4.3 update 'partner logo element' not showing on Spanish translation pages #950472

Rikard
Keymaster

Hi,

You can use (Email address hidden if logged out) if you like, or one of your own emails. We just need the user and password in private in this thread.

Best regards,
Rikard

May 3, 2018 at 5:53 am in reply to: About Chinese font display #950468

Rikard
Keymaster

Hi,

Thanks for that, though I can’t reproduce the problem you are getting in Chrome. It’s using Open Sans when I check it, is that correct? Please try clearing your browser cache and reload the page.

Best regards,
Rikard

May 3, 2018 at 5:48 am in reply to: Enfold 4.3 crashed the LayerSlider #950466

Rikard
Keymaster

Hi,

We’re not asking you to redesign it, we’re asking you to add the Layer Slider element to the page and show the slider using that method instead. Could you try that out please? If that doesn’t work then please post admin login details in private so that we can have a closer look.

Best regards,
Rikard

May 3, 2018 at 5:46 am in reply to: Video does not run anymore after update #950465

Rikard
Keymaster

Hey Michael,

Please send us a temporary admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

Best regards,
Rikard

May 3, 2018 at 5:44 am in reply to: Make the featured image on a single blog post square – Part II #950464

Rikard
Keymaster

Hi,

Great, glad we could help. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

May 3, 2018 at 5:43 am in reply to: Instagram not working #950463

Rikard
Keymaster

Hi sdiverde,

Not all server environments are compatible with the automatic updates unfortunately, so you might need to update manually. You can check the version of the theme you are running under Appearance->Themes, then click then active theme and it will display the version there.

If you need to know the current theme version then you can check that on the Themeforest page or in the changelog.

Best regards,
Rikard

May 3, 2018 at 5:39 am in reply to: Put H1 tag on logo only on my homepage #950459
Rikard
Keymaster
Hey Coiffure-christele,

Please try this instead:
```
add_filter('avf_logo_headline','avia_new_logo_span');
function avia_new_logo_span(){
if(is_home()){
$output = "h1";
return $output; 
}
}
```
Best regards,
Rikard
May 3, 2018 at 5:36 am in reply to: Enfold 4.3 upgrade – now Google Map doesn't show #950458

Rikard
Keymaster

Hi db777,

The login detail you posted are not working, please check and verify. The Load jQuery in your footer is located under Enfold->Performance.

Best regards,
Rikard

May 3, 2018 at 5:33 am in reply to: WooCommerce products not loading in Enfold #950455

Rikard
Keymaster

Hi,

Thanks for the clarification. It looks like you are getting an error related to Stripe, please see private. I think you need to have an SSL certificate to run that.

Best regards,
Rikard

May 3, 2018 at 5:30 am in reply to: Image/Video background on the whole grid row #950452

Rikard
Keymaster

Hi,

Thanks for sharing @guenni007, I’ll close this thread for now since the original poster was happy.

Best regards,
Rikard

May 3, 2018 at 5:28 am in reply to: message in backend (products) after update 4.3 #950450

Rikard
Keymaster

Hi Matthias,

Ah ok, thanks for the clarification. We’ll check that out.

Best regards,
Rikard

May 3, 2018 at 5:26 am in reply to: Is Enfold compatible with Sensei? #950448

Rikard
Keymaster

Hi,

Thanks for the feedback. Please let us know if you should need any further help on the topic.

Best regards,
Rikard

May 3, 2018 at 5:25 am in reply to: How to add Facebook event codes and Goolge tags to the body section #950446

Rikard
Keymaster

Hey Nigel,

There is no functionality for that unfortunately, please post what codes you need to add and where and we’ll give you functions to use.

Best regards,
Rikard

May 3, 2018 at 5:24 am in reply to: Wp super cache problems #950445

Rikard
Keymaster

Hey Munford,

I’m not sure what that could be, but a good first step would probably be to delete everything which Swift left behind. Otherwise there will likely be conflicts going on.

Best regards,
Rikard
Author

Posts

Viewing 30 posts - 54,871 through 54,900 (of 93,586 total)

← 1 2 3 … 1,829 1,830 1,831 … 3,118 3,119 3,120 →