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Hi,
Thanks for the update.
Use this css code to increase the vertical space above the logo container.
.html_top_nav_header.html_header_top.html_header_sticky #top #wrap_all #main { padding-top: 80px; }Best regards,
IsmaelHi,
The size of the overlay is based on the height of its parent container, which is relative to the height of the image, so resizing the image will affect the height of the overlay. What is the original size of the images? Make sure that the size is an even integer, not odd. Or try this css code in the Quick CSS field.
#top .av-fixed-size .av-masonry-entry.av-masonry-item-no-image .av-inner-masonry-content, #top .av-caption-style-overlay .av-masonry-item-with-image .av-inner-masonry-content { display: block; }Best regards,
IsmaelHi,
Alright. We’ll close it then. Please feel free to open a new thread if you need anything else.
Have a nice day.
Best regards,
IsmaelHi,
Thanks for the update.
You have to turn off the “equal height” option because the last two columns are wrap inside their own container.
Best regards,
IsmaelHi,
This is OP’s site.
weloveit dot eeLooking at the site should give you ideas about the site’s theme config.
Best regards,
IsmaelHi,
Thanks for the update.
You can override the shortcode files in a child theme but you need to filter or redirect the shortcode path.
// https://kriesi.at/documentation/enfold/intro-to-layout-builder/#add-elements-to-alb
After adding the filter, create a folder called “shortcodes” inside the child theme directory and then place the shortcode files inside.
Best regards,
IsmaelHi,
It is working properly on our end. Please post the login details in the private field so that we can test it.
Best regards,
IsmaelHi,
Do you want the image to overflow outside its container? If that’s what you’re expecting, just remove this css code.
.avia-image-overlay-wrap { overflow: hidden; }Best regards,
IsmaelHi,
Thanks for the update.
Remove this css code..
#header_main .widget { float: right !important; padding: 10px 0 20px; width: 65%; }.. then replace it with the following.
#header_main .widget { max-width: 380px; width: 40%; float: none !important; display: inline-block; margin-left: 5%; } #header_main #custom_html-2 { margin-left: 493px; }You may need to adjust that code using css media queries or just remove the widget altogether for mobile view.
// https://www.w3schools.com/css/css_rwd_mediaqueries.asp
Best regards,
IsmaelHi,
Thanks for the update.
You don’t need to create a new file for that. Just add the print css media query in the child theme’s style.css file or the Quick CSS field.
Best regards,
IsmaelHi,
We can move the sub menu container upwards with css, but I’m not sure if that is something you’d like to consider.
.html_header_sidebar #top #header .avia_mega_div { top: -200px; } .av-main-nav > li > ul { margin-top: -200px; }Another workaround is to remove the sub menu container including the mega menu and move the contained links onto a custom page, more like a category overview page with links to different areas of the site.
Best regards,
IsmaelHi,
Thanks for the update.
You can always embed a map using an iframe, but it still requires an API key.
// https://developers.google.com/maps/documentation/embed/guide
The theme is using javascript, geocoding and some other dependencies. They’re going to be enabled automatically when generating a key for the javascript API.
// https://developers.google.com/maps/documentation/javascript/get-api-key#key
Just click on the “Get Started” button, follow the steps and you’re good to go. Refer to the documentation for additional instructions.
// https://kriesi.at/documentation/enfold/google-map/#how-to-register-a-google-maps-api-key
Best regards,
IsmaelHi,
We tried it again today, but it’s really not working. Is that another credential for FTP? The description says so. (see private field)
This is more likely a temporary issue and you can always update the theme manually via FTP.
// https://kriesi.at/documentation/enfold/install-enfold-theme/#reinstall-or-update-using-ftp
Best regards,
IsmaelHi,
Alright. We adjusted the code again. It now checks if the current page is a blog or a single post page. It also removes the error in “custom-designed-molds” page while retaining the previous functionality. (see private field)
Best regards,
IsmaelHi,
Thank you for using Enfold.
Do you have a firewall setup, or did you block certain countries’ access to the site? The “bumblebeam” site is not loading properly on our end. It is taking too long to respond or cannot be reached.
You can find our locations in the following page, in case you need to unblock specific countries.
Best regards,
IsmaelHi,
Thanks for the update.
What is the host name? I tried using the domain name but it didn’t work — the login authentication failed.
Best regards,
IsmaelHi,
I don’t know how can I get more straight forward than that. Anyway, we would like to apologize for the late response. We are a bit swamped with inquiries lately, so the replies were a bit delayed. Just to confirm, you can save an entire page as template, not just individual elements.
Best regards,
IsmaelHi,
I would love to but first where would I find the FTP details? Isn’t that something you can access since you have access to the backend?
You have to ask your hosting provider for the FTP login info. Where is the site hosted? You can usually find the FTP details in your cpanel.
To give you an idea: https://my.bluehost.com/hosting/help/ftpaccounts
Best regards,
IsmaelHi,
Thanks for the update.
There is another page named “qSandbox” looking for an access code. Did you limit the access to certain countries? You can find our locations in the following page.
Best regards,
IsmaelHi,
You’re welcome. Please don’t hesitate to contact us if you need further assistance. We’ll keep the thread open.
Best regards,
IsmaelHi,
It is displaying the actual gallery shortcode. Did you add any filter for the content or excerpt? Edit that post and add an excerpt to it.
Best regards,
IsmaelHi,
Thanks for the update.
We don’t see any error in the page or in the console, so this is quite difficult to debug. Are you doing a redirect to that url? Please try to configure the CORS policy of the original site.
// https://kriesi.at/documentation/enfold/icon/#icons-are-showing-as-rectangular-boxes-
Add this configuration in the .htaccess file inside the root directory.
<FilesMatch ".(php|ttf|otf|woff)$"> <IfModule mod_headers.c> Header set Access-Control-Allow-Origin "*" </IfModule> </FilesMatch>Best regards,
IsmaelHi,
Thanks for the update.
You can render the price container under the portfolio item title, but you have to modify the config-templatebuilder > aviashortcodes > portfolio > portfolio.php file directly. Look for this code, which renders the portfolio title, around line 643:
$output .= "<a href='{$title_link}' title='".esc_attr(strip_tags($title))."'>".$title."</a>";You can add the price container markup below that line.
Best regards,
IsmaelHi,
Thanks for the update.
We’re still not sure what is causing the issue. We tried to deactivate the plugins but it broke the home page. Did you add any script or snippet in the home page that depends on a plugin?
Best regards,
IsmaelHey tapintoit,
Thank you for your patience.
How did you implement that code? Did you create a duplicate of the shortcode file in the child theme directory? The grid is using the class attribute “av_one_eighth” instead of the chosen option “av_one_tenth”.
Best regards,
IsmaelHey valianthosting,
Thank you for using Enfold.
What did you add in the “header-two” widget area? currently, we can only see a single widget in the header container. Please add a widget to it so that we can inspect the element and provide the necessary css code.
Best regards,
IsmaelHi,
Thanks for the update and for your patience. Please don’t hesitate to open a new thread if you encounter this issue again.
Have a nice day.
Best regards,
IsmaelHi mestrong!
Thank you for using Enfold.
Please know that we usually respond within a day, but there’s a lot of inquiries these past few days, so the response is a bit late. Yes, the support has an expiration, but you can extend it through your themeforest account. This right here, where you posted that question, is how we handle a discussion or topic. And when opening a new thread, we usually ask them to provide the site url with the login credentials so that we can inspect their site or the issue.
Best regards,
IsmaelHi,
Thank you for your patience. We are flooded with inquiries lately, so the response is a bit delayed.
1-4.) Could you upload the screenshots to imgur or dropbox? The current one is no longer available.
You can usually change the background by editing the elements themselves, e.g., columns, color sections, grid row etc. They have their own color configuration or settings.
Best regards,
IsmaelHey edash22,
Thank you for using Enfold.
We are very sorry to hear about your frustrations. The slider on the home page seems to be working properly and we don’t see any errors in the page or in the browser console. Is this fixed? FYI, you can’t use the layer slider shortcode while you’re using the theme. You have to insert it using the designated advance layout builder element under the Media Elements panel.
Best regards,
Ismael
