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Viewing 30 posts - 23,041 through 23,070 (of 67,145 total)
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  • Hi,

    Thanks for the update.

    Some of the sections are rendered outside the main wrapper. This usually happens where there are unclosed html tags in the page or in the posts rendered in the blog overview page. Please check for any unclosed html tags in that particular page and your posts.

    Best regards,
    Ismael

    Hi,

    Thanks for the update.

    The following image is actually much taller than the rest. (see private field)

    Best regards,
    Ismael

    in reply to: Weird page loading behavior #1098752

    Hi,

    Awesome! Glad it’s fixed. We’ll close the thread now.

    Have a nice day.

    Best regards,
    Ismael

    in reply to: Weird page loading behavior #1098746

    Hi,

    Thanks for the update.

    We checked every function or script that creates a request or may cause a reload. One of the scripts that keeps turning up is the Rocket Loader. It defers loading of the js scripts, prioritizing the content such as html, images, text etc making it seem like the page is loading faster. Unfortunately, this optimization can cause a re-paint or re-render of the content if the script deem it necessary. Have you tried disabling that option?

    We also found the following thread, which seems to confirm our speculation. https://community.cloudflare.com/t/rocket-loader-causes-blink-flicker-on-page-load/27181

    Best regards,
    Ismael

    in reply to: Google Map looking bad #1098735

    Hi,

    Thanks for the update.

    The “style” attribute of the succeeding icons are being duplicated. Please upgrade to version 4.5.6. That should fix the issue with the shortcode style attributes.

    // https://kriesi.at/documentation/enfold/changelog/

    fixed: a bug with inline styles for some ALB elements

    Best regards,
    Ismael

    in reply to: Loading more pictures is freaking #1098732

    Hey Michael,

    Thank you for using Enfold.

    Looks like the “load more” button is currently disabled. The following thread might help fix the issue.

    // https://kriesi.at/support/topic/masonry-element-flickering-on-load-more/#post-969885

    Best regards,
    Ismael

    in reply to: Columns does not collapse #1098713

    Hi,

    Thanks for the update.

    The “Responsive Site” option in the Enfold > General Layout > Dimension panel is disabled. We turned that option on.

    Best regards,
    Ismael

    in reply to: contact form – #1098711

    Hi,

    Thanks for the update.

    The only email in the contact form’s “Il tuo indirizzo email” field is “INFO@GUIDIEPARTNER.IT”. Please edit the page with the contact form and add the other email address separated by comma in the same field.

    Best regards,
    Ismael

    in reply to: Back end, front end, not working #1098707

    Hi,

    Thanks for the update.

    Why is there a child theme in the root directory? Are you sure that you didn’t accidentally override the files in the root directory when you update the theme? Please override your installation with a fresh copy of the latest WordPress files.

    We keep getting the following error in the console and according to the forums, the error occurs due to server limitations causing the site or the server to time out.

    ERR_CONTENT_LENGTH_MISMATCH 200
    

    Please contact your hosting provider for additional help.

    Best regards,
    Ismael

    in reply to: Possible to create widget area above footer #1098480

    Hi,

    Thank you for using Enfold.

    Is there a staging site where we can see the widget? We have to inspect the element in order to provide the appropriate modification. If you haven’t yet created a staging site, this tutorial should help.

    // https://www.wpbeginner.com/wp-tutorials/how-to-create-staging-environment-for-a-wordpress-site/

    Best regards,
    Ismael

    in reply to: Audio Player #1098465

    Hey ilpadre1,

    Thanks for the update.

    That is possible, but you have to modify the js > avia.js file directly.

    // initial volume when the player starts
    startVolume: 0.8,
    

    And the site’s visitors can always adjust the volume on their end if it’s actually too loud.

    Best regards,
    Ismael

    Hi,

    Thanks for the update.

    but on Firefox it does some weird stuff

    Is this also happening on mobile view? The site looks fine on Firefox Windows 8. Would you mind providing a screenshot?

    Best regards,
    Ismael

    in reply to: the blog page can not show the updated blog post #1098460

    Hi,

    Thanks for the update.

    The site is currently running on an older version, 4.5.1. Please update the theme to the latest version, 4.5.6. The update might fix the issue.

    Best regards,
    Ismael

    Hi,

    Thanks for the update.

    This css code might help.

    @media only screen 
        and (min-device-width : 414px) 
        and (max-device-width : 736px) 
        and (orientation : landscape) 
        and (-webkit-min-device-pixel-ratio : 3) 
    { 
        .responsive.av-no-preview #top .av-mini-columns-1 .av-masonry-entry {
            width: 100%;
        }
    }

    Please don’t forget to toggle the Enfold > Performance > File Compression settings.

    Best regards,
    Ismael

    in reply to: Reduction of the gap between columns #1098442

    Hi,

    Thanks for the update.

    Try to remove the “width” property in that css code.

    .page-id-7416 div .av_one_fourth {
        margin-left: 3%!important;
    }

    Why do you have to adjust the left margin?

    Best regards,
    Ismael

    in reply to: Mobile Issues #1098439

    Hi,

    Thanks for the update.

    This css code should move the logo to the left.

    @media only screen and (max-width: 767px) {
    .responsive .logo img {
        float: left;
    }
    }

    Best regards,
    Ismael

    in reply to: A question to a developer – … #1098435

    Hi,

    Thank you for using Enfold.

    Can you provide a screenshot of the expected end result after the modification? We’re not really sure what you’re trying to do here.

    Best regards,
    Ismael

    in reply to: Fullscreen slider on mobile devices #1098096

    Hi,

    Thank you for using Enfold.

    The images in the full screen slider have to be resized in order to retain their aspect ratio, which is why they look stretched or zoomed in on smaller screens. Those images are actually added as background and their background size property is set to “cover”, which forces the images to cover the entire container even if they have to stretch or overflow outside the background positioning area. Again, the property does this to retain the images’ aspect ratio. As suggested, you can add another slider in place of the current one for mobile view. Just make sure that the images are specifically resized for smaller screens. Now, if you’re wondering what size to use for mobile devices, try to follow the dimension of the standard screen resolutions used these days.

    // https://mediag.com/blog/popular-screen-resolutions-designing-for-all/

    There’s a lot of alternatives in the builder such as the Masonry, Gallery, Layer Slider etc. You can use the Screen Options to replace the full screen slider with another. We can also set the background size property to “contain” or “100%”, but it will distort the images or create gaps within the slider container.

    Best regards,
    Ismael

    in reply to: Google Analytics Event Tracking of Contact Form #1098089

    Hi,

    Thanks for the update.

    Did you generate a Google Analytics snippet? I didn’t find that snippet in the Enfold > Google Services > Google Analytics Tracking Code field.

    // https://developers.google.com/analytics/devguides/collection/analyticsjs/

    You need to use the ga function if you chose to use that snippet. And don’t forget to create event goals.

    // https://developers.google.com/analytics/devguides/collection/analyticsjs/events

    Best regards,
    Ismael

    in reply to: Error while saving after updates #1098085

    Hi,

    Thanks for the update.

    We are able to update the product without encountering any error.

    Entwurf wurde um 15:00:23 Uhr gespeichert. Zuletzt geändert von kriesi kriesi am 7. Mai 2019 um 14:59 Uhr

    Have you tried switching back to the default or classic editor? You can do that in the Enfold > Theme Options panel. Look for the “Select Your Editor” settings.

    Best regards,
    Ismael

    Hi,

    Thank you for using Enfold.

    You can apply a custom css class attribute to a specific element so that you can style them separately. Enable the custom css class field first. Here’s how:

    // https://kriesi.at/documentation/enfold/intro-to-layout-builder/#turn-on-custom-css-class-field-for-all-alb-elements

    Best regards,
    Ismael

    in reply to: Event Calendar Displaying Past Events #1097991

    Hi,

    We added the link in your thread. Please check the private field. https://kriesi.at/support/topic/events-calendar-upcomming-events-are-ine-wrong-order/#post-1097715

    Best regards,
    Ismael

    in reply to: Theme Update Broke my Footer #1097989

    Hi,

    Thanks for the update.

    We fixed some of the css code in the style.css file and the Quick CSS field. There were extra curly braces in the css media queries. We also added this filter in the functions.php file to include the “deals” in the list of supported custom post types by the builder.

    function avf_alb_supported_post_types_mod( array $supported_post_types )
    {
      $supported_post_types[] = 'deals';
    
      return $supported_post_types;
    }
    add_filter('avf_alb_supported_post_types', 'avf_alb_supported_post_types_mod', 10, 1);
    

    Best regards,
    Ismael

    in reply to: Extra Elements #1097945

    Hi,

    Thanks for the update.

    We uploaded the vero font icon in your installation. Just insert the following filter in the functions.php file, then add the twitter social icon in the Enfold > Social Profiles panel.

    add_filter('avf_default_icons','avf_default_icons_mod', 10, 1);
    function avf_default_icons_mod($icons) {
        $icons['twitter'] = array( 'font' =>'vero', 'icon' => 'ue800');
        return $icons;
    }
    

    Best regards,
    Ismael

    in reply to: Show quantity selectors to cart in mobile view #1097939

    Hi,

    Thanks for the update.

    Add this css code to hide the label on desktop view.

    @media only screen and (min-width: 768px) {
        .product-subtotal .label { display: none !important; }
    }

    Best regards,
    Ismael

    in reply to: Update jquery version in Enfold #1097937

    Hi,

    Thanks for the update.

    The opacity is not adjusting properly on click but I’m not sure why. You can add this css code to fix that issue temporarily.

    .avia-search-tooltip.avia-tt {
        opacity: 1 !important;
    }

    Are there any other issue that you notice aside from this?

    Best regards,
    Ismael

    Hi,

    We would like to apologize for the late response.

    We disabled the header transparency on tablet view by adding the following css code. The anchor now lands above or scrolls to the corresponding sections properly.

    @media only screen and (max-width: 1024px) and (min-width: 768px) {
    .responsive.html_mobile_menu_tablet #top #wrap_all #header {
        position: relative;
        width: 100%;
        float: none;
        height: auto;
        margin: 0 !important;
        opacity: 1;
        min-height: 0;
    }
    
    #top .av_header_glassy.av_header_transparency .header_bg {
        background-color: #fff;
        opacity: 0.1;
        filter: alpha(opacity=10);
    }
    
    #top .av_header_glassy.av_header_transparency #header_main {
         background-color: #ffffff;
    }
    
    #top .av-submenu-container.av-sticky-submenu {
        position: absolute !important;
    }
    }

    Best regards,
    Ismael

    Hi,

    Please open a new ticket or thread because this one is getting a bit too long. We will continue there.

    Did you regenerate the thumbnails after adding the snippet that we provided previously? The theme didn’t generate that thumbnail size as you can see in the following list. It’s a list of thumbnails generated by the theme. As you may notice, 340x540px isn’t one of them.

    $avia_config['imgSize']['shop_thumbnail'] 	= array('width'=>120, 'height'=>120);
    $avia_config['imgSize']['shop_catalog'] 	= array('width'=>450, 'height'=>450);
    $avia_config['imgSize']['shop_single'] 		= array('width'=>450, 'height'=>999, 'crop' => false);
    $avia_config['imgSize']['widget'] 			 	= array('width'=>36,  'height'=>36);						// small preview pics eg sidebar news
    $avia_config['imgSize']['square'] 		 	    = array('width'=>180, 'height'=>180);		                 // small image for blogs
    $avia_config['imgSize']['featured'] 		 	= array('width'=>1500, 'height'=>430 );						// images for fullsize pages and fullsize slider
    $avia_config['imgSize']['featured_large'] 		= array('width'=>1500, 'height'=>630 );						// images for fullsize pages and fullsize slider
    $avia_config['imgSize']['extra_large'] 		 	= array('width'=>1500, 'height'=>1500 , 'crop' => false);	// images for fullscrren slider
    $avia_config['imgSize']['portfolio'] 		 	= array('width'=>495, 'height'=>400 );						// images for portfolio entries (2,3 column)
    $avia_config['imgSize']['portfolio_small'] 		= array('width'=>260, 'height'=>185 );						// images for portfolio 4 columns
    $avia_config['imgSize']['gallery'] 		 		= array('width'=>845, 'height'=>684 );						// images for portfolio entries (2,3 column)
    $avia_config['imgSize']['magazine'] 		 	= array('width'=>710, 'height'=>375 );						// images for magazines
    $avia_config['imgSize']['masonry'] 		 		= array('width'=>705, 'height'=>705 , 'crop' => false);		// images for fullscreen masonry
    $avia_config['imgSize']['entry_with_sidebar'] 	= array('width'=>845, 'height'=>321);		            	// big images for blog and page entries
    $avia_config['imgSize']['entry_without_sidebar']= array('width'=>1210, 'height'=>423 );						// images for fullsize pages and fullsize slider
    $avia_config['imgSize'] = apply_filters('avf_modify_thumb_size', $avia_config['imgSize']);
    

    We will close this thread now. Let’s continue in your own thread.

    Best regards,
    Ismael

    in reply to: Blog setting #1097924

    Hi,

    Alright. Can we access the dashboard? Please provide the login details in the private field.

    Best regards,
    Ismael

    in reply to: Menu Not Visible #1097923

    Hi,

    Thanks for the update.

    We just noticed that it’s an item from a custom post type. Please add this filter in the functions.php file to include the “tours” in the list of the builder’s supported post types.

    function avf_alb_supported_post_types_mod( array $supported_post_types )
    {
      $supported_post_types[] = 'tours';
    
      return $supported_post_types;
    }
    add_filter('avf_alb_supported_post_types', 'avf_alb_supported_post_types_mod', 10, 1);

    After adding that code, edit the tours items and update them.

    Best regards,
    Ismael

Viewing 30 posts - 23,041 through 23,070 (of 67,145 total)