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  • #1064303

    We are using WP Ultimate Recipes (custom post types) on our site. When we use the Blog Posts Content Element to display the recipes, the featured image doesn’t appear in the Post Slider or Post Gallery. Please help.

    #1065765

    Hey phausner,

    Thank you for using Enfold.

    Would you mind if we access the file server? We need to inspect the postslider.php file. Please post the FTP details in the private field.

    Best regards,
    Ismael

    #1072782
    This reply has been marked as private.
    #1073477

    Hi,

    Thanks for the update.

    What is the host name? I tried using the domain name but it didn’t work — the login authentication failed.

    Best regards,
    Ismael

    #1073479

    Sorry. It’s Hostgator.

    #1073912

    Hi,

    Thanks for that, though we need to know what to put host field of our FTP clients. Otherwise we can’t connect to your site, Hostgator is your hosting provider but it won’t work to put that in the host field.

    Best regards,
    Rikard

    #1073994
    This reply has been marked as private.
    #1074617

    Hi,

    Thanks for the update.

    We tried those info but they seem to be invalid (see private field). Please confirm those credentials with your hosting provider.

    Best regards,
    Ismael

    #1075015
    This reply has been marked as private.
    #1076243

    Hi,

    Thanks for the update.

    Unfortunately, it still doesn’t work. This is what we get when we try to connect to the server. (see private field)
    Please ask your hosting provider if there are other security options that you’re not aware of. They might be blocking access of certain countries. You can find our locations in this page.

    // https://kriesi.at/contact/customization

    Best regards,
    Ismael

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