January 24, 2019 at 8:09 pm #1058327January 26, 2019 at 8:39 pm #1059243
That is an issue of the plugin, has nothing to do with our theme, unfortunately.
BasilisJanuary 26, 2019 at 11:20 pm #1059264
This is interesting… Plugin developers saying that is issue of the Enfold theme.
From plugin developers:
This was confirmed as a problem with Enfold theme and the developers did say they would fix this in a future release. I have not heard from them so I don’t know if their latest version fixes the issues you had reported. This something only the developers of Enfold can answer so I’ll forward your email to them and they can answer this. You may need to provide them with access to a site where they can see the issues and check the code on your site.
Can you confirm if it’s both issues below that are not fixed:
(Email address hidden if logged out)
Semper Plugins is a SDVOSB (Service Disabled Veteran Owned Small Business)January 29, 2019 at 11:19 pm #1060223
OK, so it is something like Yoast SEO issue.
We will go through it on the same release upgrade I guess.
BasilisFebruary 14, 2019 at 4:40 pm #1067041February 17, 2019 at 8:29 pm #1067984
Unfortunately no. Have the plugin developers any idea how we can fix it?
We can apply it as a patch on our theme for sure :)
BasilisFebruary 18, 2019 at 4:46 pm #1068457
Well, your answers are very confusing first you said:
- That is an issue of the plugin, has nothing to do with our theme,
- then you said “Yes we are aware and working on resolve this issue with next release,”
- now you’re saying “Unfortunately no. Have the plugin developers any idea how we can fix it?”
Which one is right? Or you have no idea what’s going on there.
IsaFebruary 22, 2019 at 7:21 am #1070248
We are very sorry for the confusion. We’ll forward this issue again to our developers.
They confirmed that the following modification fixed the issue.
Have you tried it?
IsmaelFebruary 22, 2019 at 4:21 pm #1070376
Thanks for your reply. Yes that issue has been fixed.
However, I can’t update plugin and theme for more than 6 months, because of this issue https://github.com/semperfiwebdesign/ (Purchase code hidden if logged out) /issues/2120
A bug can be reproduced here:
Enfold page builder layout broken #2120
IsaFebruary 25, 2019 at 7:41 am #1071150
Thank you for the update.
Our developer added a fix for that particular issue, but it may require some testing. Please edit the config-templatebuilder/avia-template-builder/php/shortcode-template.class.php file and then replace everything with this code:
Let us know if it changes anything.
IsmaelFebruary 25, 2019 at 5:01 pm #1071343
Thanks for your reply.
I’ve edited the config-templatebuilder/avia-template-builder/php/shortcode-template.class.php file and then replace everything with this code https://pastebin.com/376ikyBJ
Page completely is broken, nothing is showing on that page.
IsaFebruary 28, 2019 at 5:58 am #1072482
Thanks for the update.
Would you mind if we access the site? Please post the login details in the private field. And make sure that the Appearance > Editor panel is accessible.
IsmaelFebruary 28, 2019 at 7:58 pm #1072715March 1, 2019 at 1:11 pm #1073154
Thanks for the update.
There is another page named “qSandbox” looking for an access code. Did you limit the access to certain countries? You can find our locations in the following page.
IsmaelMarch 1, 2019 at 4:51 pm #1073262
Not sure about this, I’m using qsandbox.com for testing purpose so you and semper plugin developers can fix Enfold and All In One Seo Pack compatibility issue, what’s your email i will try to send an invitation ?
Did you try access code : 1234 ?
IsaMarch 4, 2019 at 5:03 am #1074125
My bad. I didn’t notice the access code info above. According to our dev, the fix is already included on version 4.5.4. Please try to upgrade the theme from version 4.5.2 to that version then we’ll check the issue again. Would you mind adding the FTP login details in the private field? We may need to edit a few files directly.
IsmaelMarch 4, 2019 at 3:50 pm #1074406
Sure, no problem. No it’s not fixed I’ve been testing this all day, the theme version is updated on 2019 February 7th – Version 4.5.4
However, Enfold page builder layout is still brokenwaiting for more than 6 mos to get this fixed, here described full issue: https://github.com/semperfiwebdesign/ (Purchase code hidden if logged out) /issues/2120
FTP added in the private field.
IsaMarch 6, 2019 at 3:36 am #1075227
Thanks for the update.
We tried to access the file server but the login info is incorrect. Please check it carefully. Could you confirm the host name?
IsmaelMarch 6, 2019 at 4:24 pm #1075535
Please try again, I’ve tested the credentials below and confirm that’s it works fine, hostname added as well
IsaMarch 11, 2019 at 11:10 am #1077260
It doesn’t work. We tried both FTP and SFTP. Please create another login account.
IsmaelMarch 11, 2019 at 3:53 pm #1077394March 15, 2019 at 7:00 pm #1079210March 18, 2019 at 3:30 pm #1079915
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