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Viewing 30 posts - 19,681 through 19,710 (of 67,469 total)
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  • in reply to: recaptcha not working on my site since update to 4.6 #1176990

    Hi,


    @hunter74
    : Please open a new thread and post the necessary details in the private field. We’ll check the issue there. Thank you.

    Best regards,
    Ismael

    Hi,

    Thank you for the update.

    We didn’t find the API key in the Google Services > Map field. Please add it back so that we can see the error. Did you create a new project for the site in your Google Cloud Console?

    Best regards,
    Ismael

    in reply to: Site not working correctly after latest update #1176988

    Hi,

    Thank you for the update.


    @Dzimnikov
    : The hotspot image is stretched out or distorted because of the following css code.

    div#bottleview img.avia_image {
    	height: 700px !important;
    	width: 341px !important;
    }

    Where did you add the custom shortcode function for the shop page?


    @ryanqb
    : Thank you for chiming in. Please create a new thread and post the necessary details in the private field.

    Best regards,
    Ismael

    Hi,

    Thank you for the update.

    Would you like to remove the column containing the “View” buttons? The following css code should help.

    .woocommerce-orders-table__header.woocommerce-orders-table__header-order-actions, .woocommerce-orders-table__cell.woocommerce-orders-table__cell-order-actions {
    	display: none !important;
    }

    Best regards,
    Ismael

    Hi,

    Thank you for the info.

    The header should have a background on scroll by default, but it’s not displaying because of the following css code.

    .header-scrolled .header_bg {
    	display: none !important;
    	background-color: #ffffff !important;
    }

    It was added in the Quick CSS field.

    Best regards,
    Ismael

    Hi,

    Thank you for the update.

    Can you post the error sent in your email? Did you copy the code from your email? Try to copy the code directly from the forum to avoid character conversion.

    Best regards,
    Ismael

    in reply to: Second toggle button at end of toggle #1176819

    Hi,

    Thank you for following up.

    You should be able to create a new shortcode path in the child theme directory using the following filter. This will allow you to override existing shortcodes and create custom ones. Please check the documentation below for more info.

    // https://kriesi.at/documentation/enfold/intro-to-layout-builder/#add-elements-to-alb

    Best regards,
    Ismael

    in reply to: News-Blog version of Enfold #1176816

    Hi,

    Thank you for the update.

    You should try the magazine, masonry element or the blog posts element as previously suggested. The blog posts element contains various styles, which are definitely suited for magazine sites or pages. You should be able to display posts in a grid or display them one at a time and above each other same as the TMZ site.

    Best regards,
    Ismael

    in reply to: Enfold and Akismet – anti spam compatibility #1176813

    Hi,

    Thank you for the update.

    Looks like the Akismet plugin only checks for spams made through the comment form in the single post pages. It cannot be integrated to a different form.

    he thing is that I don’t want to use the recaptcha, cause it is loading on every page, instead only on pages with contact forms and this decrease the website speed.

    The spam protection in the theme will only load on pages with the contact form element. You should try v3 instead of v2.

    Best regards,
    Ismael

    in reply to: Demo Photography Enfold question #1176628

    Hi,

    Thank you for the update.

    Create a new menu in the Appearance > Menu panel and set it as the Enfold Footer Menu under the Theme Location settings. You can also set the default or main menu if you prefer.

    If you have any additional questions at this time we kindly ask that you open them up in a separate thread. The longer threads get in the forum, they become more difficult to support as they tend to drift off topic and they also make it troublesome for users trying to search for solutions. Keeping threads relevant to their original inquiry ensures that we can keep better track of what has been resolved and that users can more effectively find answers to similar issues they might be experiencing.

    Thanks!

    Best regards,
    Ismael

    in reply to: Change lightbox image size to full size #1176627

    Hi,

    Thank you for the update.

    The large thumbnail is the default image size use in the lightbox container. If you want to adjust it, use the avf_avia_builder_gallery_image_link filter as described in the following thread.

    // https://kriesi.at/support/topic/thumbnail-size-in-galleries-2/#post-1142492

    The filter will replace large with full or the original image.

    Best regards,
    Ismael

    in reply to: Instagram widget error return invalid data #1176623

    Hi,

    We suspect that Instagram is now discouraging data scraping without proper authentication, which is the current method used by the theme in order to display a user’s profile data. You might have to use a different Instagram plugin temporarily until we found a viable solution. Thank you for understanding.

    // https://www.instagram.com/developer/

    These capabilities will be disabled immediately (previously set for July 31, 2018 or December 11, 2018 deprecation). The following will be deprecated according to the timeline we shared previously:

    Public Content – all remaining capabilities to read public media on a user’s behalf on December 11, 2018
    Basic – to read a user’s own profile info and media in early 2020

    For your reference, information on the new Instagram Graph API.

    Best regards,
    Ismael

    in reply to: Please contribute and translate Enfold #1176622

    Hi!

    @Resonanz: Thank you for the de_DE translations. We’ll also include it in the next patch.

    Cheers!
    Ismael

    in reply to: Please contribute and translate Enfold #1176620

    Hi,


    @elquenosabenada
    : Thank you for the translations. We’ll forward it to our channel.

    Best regards,
    Ismael

    Hi,

    Thank you for the update.

    Is it working properly when you remove or disable the avia_custom_query_extension function? You should be able to sort the items without adding that function.

    Best regards,
    Ismael

    in reply to: WPML Problem (Cannot save content) #1176617

    Hi,

    Sorry for the delay. The following documentation should guide you on how to properly translate pages built using the advance layout builder with WPML. Please take note of the required extensions

    Make sure that the WPML Multilingual CMS, WPML String Translation, WPML Translation Management, and WPML Media Translation plugins are activated.

    // https://wpml.org/documentation/theme-compatibility/enfold/#translating-pages

    Best regards,
    Ismael

    in reply to: Problems with responsiveness at 1024px screen size #1176611

    Hi,

    Thank you for following up.

    We disabled the Performance > File Compression settings temporarily to regenerate the stylesheets containing the recent changes. It is working properly now. Please remove the browser cache, then check the page again.

    Best regards,
    Ismael

    in reply to: Shipping address on thank you page. #1176609

    Hey amanrajveer,

    Thank you for the inquiry.

    How did you activate or enable the survey option? Is it a plugin? We may not be able to help you with this because the issue involves extensions or plugins that we are not familiar with. Please contact the plugin authors for additional assistance.

    How can we reproduce the issue? We check the console from the Checkout page, but we didn’t find the same error.

    Best regards,
    Ismael

    in reply to: Triangle Section divider #1176607

    Hey Emmygraph,

    Thank you for the inquiry.

    You may need to adjust the width of the container inside the color section containing the svg and make it full width. Please check the documentation below for more info.

    // https://kriesi.at/documentation/enfold/color-section/#color-section-with-100-content-width

    Best regards,
    Ismael

    in reply to: Enfold layout portfolio #1176605

    Hi,

    We edited the Portfolio Grid element in the Referenties page and adjusted the Advanced > Link Settings > Link Handling settings accordingly. The preview of the items will now be displayed in the same page.

    Thank you for your patience.

    Best regards,
    Ismael

    Hey Pivou,

    Glad that you found a workaround.

    FYI, the callback or function used for the avia_post_nav_entries filter above will only reverse the next and previous navigation, and only display items from the same category. It should not be affecting how the lightbox works.

    Thank you for the inquiry.

    Best regards,
    Ismael

    in reply to: Hamburger menu next to default menu in enfold #1176600

    Hi,

    Thank you for the inquiry.

    This is possible, but you have to modify the includes > helper-main-menu.php file and place another wp_nav_menu beside the existing one or in addition to the default menu. You can also use the existing hooks such as the ava_inside_main_menu or the ava_after_main_menu to insert additional navigation, widget or content in the main header container.

    Best regards,
    Ismael

    in reply to: CSS/Javascript compression issues #1176596

    Hi,

    The element and animation is pure CSS.

    The css animations are actually activated by a Javascript function called waypoints. It detects the position of the elements in viewport, and apply the appropriate class attribute to start the animation. Is there a development version of the site? The scripts and css files are not merged when we check the site.

    Best regards,
    Ismael

    in reply to: Social Icons not showing #1176593

    Hi,

    Sorry for the delay. The social icons are visible on mobile view. Please check the page again. Don’t forget to remove the cache prior or try to check the site on incognito mode.

    Best regards,
    Ismael

    in reply to: My icon is disappear #1176591

    Hi,

    Thank you for the update.

    You can adjust the main menu style in the Enfold > Advanced Styling panel. Look for the Main Menu Links element under the Main Main section. Or use this css code.

    .av-main-nav > li > a {
    	font-weight: normal;
    	font-size: 12px;
    	font-weight: 600;
            font-family: “Microsoft JhengHei”,”微軟正黑體”,sans-serif
    }
    

    Best regards,
    Ismael

    in reply to: Empty list slider in layer slider #1176587

    Hi,

    Thank you for the update.

    We tried to access the site but the login credentials seem to be invalid. Please check the info carefully or provide another user account.

    The following thread might be related to this issue.

    // https://kriesi.at/support/topic/layer-slider-fails-on-enfold-update-4-6/#post-1159740

    Best regards,
    Ismael

    in reply to: portfolio grid displaying wrong order #1176555

    Hi,

    Thank you for the update.

    It’s not working properly because of the Post Types Order plugin. It is known to cause issues with the orderby and order parameters in the default query. We disabled the plugin temporarily.

    Best regards,
    Ismael

    in reply to: Post Navigation Backwards #1176552

    Hey tsmalling,

    Thank you for the inquiry.

    Using the following filter in the functions.php file should reverse the posts navigation.

    
    add_filter( 'avia_post_nav_entries', 'enfold_customization_postnav', 10, 2); 
    function enfold_customization_postnav($entries, $settings)
    {
    	if($settings['type'] == 'portfolio')
    	{
    		$settings['same_category'] = true;
    
    		$entries['prev'] = get_next_post($settings['same_category'], $settings['excluded_terms'], $settings['taxonomy']);
    		$entries['next'] = get_previous_post($settings['same_category'], $settings['excluded_terms'], $settings['taxonomy']);
    	}
    
        return $entries;
    }

    Related thread:

    // https://kriesi.at/support/topic/previous-next-buttons-only-same-category/#post-986083

    Best regards,
    Ismael

    in reply to: Logo centered with no menu on mobile #1176549

    Hi,

    Thank you for following up.

    We adjusted the previous css code a bit to center align the logo and keep it from getting distorted. Please try it again.

    Best regards,
    Ismael

    in reply to: Footer visibility on mobile #1176536

    Hey MPPcreative,

    Thank you for the inquiry.

    You should increase the number of columns from 1 to 3, then place the widgets separately on different columns so that you don’t have to manually adjust the style on mobile view. All widgets are currently located inside a single column.

    Best regards,
    Ismael

Viewing 30 posts - 19,681 through 19,710 (of 67,469 total)