Viewing 9 posts - 1 through 9 (of 9 total)
  • Author
    Posts
  • #1154999

    Dear support,
    the portfolio entries do not load after clicking 2 or 3 different entries. Could you please take a look at it what could cause this error?
    See the admin details in the private content section.
    Thanks

    #1155158

    Hey dondela,

    Do you mean that they don’t load after clicking the filters a few times or going in to actual portfolio items and then back?

    Best regards,
    Rikard

    #1155210

    Hi Rikard,
    I click one portfolio item, then I go back on the overview page and Click the next portfolio item. I repeat this a view times then the portfolio entrie stops loading.
    Same problem when I use the turn-Page arrows to go to the next portfolio item.

    #1155822

    Hi dondela,

    The first 2 items in your portfolio works fine but when trying to open other portfolio items, it loads for some time then this error shows:

    Service Unavailable
    The server is temporarily unable to service your request due to maintenance downtime or capacity problems. Please try again later.

    I could not see any js errors in the web console and the backend of those portfolio pages works fine.
    Try to enable WordPress Debugging: https://wordpress.org/support/article/debugging-in-wordpress/ you may see some clues on the problem.

    Best regards,
    Nikko

    #1155943

    Hi Nikko,
    thanks for helping. I enabled debugging and get the following errors. You know what could cause this?

    [12-Nov-2019 08:01:22 UTC] PHP Fatal error: Maximum execution time of 240 seconds exceeded in /html/website-2018/rockon/wp-includes/shortcodes.php on line 361
    [12-Nov-2019 08:01:49 UTC] PHP Fatal error: Maximum execution time of 240 seconds exceeded in /html/website-2018/rockon/wp-includes/shortcodes.php on line 190
    [12-Nov-2019 08:04:27 UTC] PHP Fatal error: Maximum execution time of 240 seconds exceeded in /html/website-2018/rockon/wp-includes/shortcodes.php on line 190
    [12-Nov-2019 08:06:38 UTC] PHP Fatal error: Maximum execution time of 240 seconds exceeded in /html/website-2018/rockon/wp-includes/shortcodes.php on line 467
    [12-Nov-2019 08:06:45 UTC] PHP Fatal error: Maximum execution time of 240 seconds exceeded in /html/website-2018/rockon/wp-includes/shortcodes.php on line 361

    #1155979

    Hi dondela,

    Try the solution written on this post:
    https://www.wpbeginner.com/wp-tutorials/how-to-fix-fatal-error-maximum-execution-time-exceeded-in-wordpress/

    Best regards,
    Nikko

    #1155993

    Hi Nikko,
    hm this changed nothing…
    i got some more errors now:
    [12-Nov-2019 11:08:39 UTC] PHP Notice: Trying to get property ‘ID’ of non-object in /html/website-2018/rockon/wp-content/themes/enfold/config-templatebuilder/avia-template-builder/php/element-manager.class.php on line 981
    [12-Nov-2019 11:08:39 UTC] PHP Notice: Trying to get property ‘ID’ of non-object in /html/website-2018/rockon/wp-content/themes/enfold/config-templatebuilder/avia-template-builder/php/element-manager.class.php on line 981
    [12-Nov-2019 11:08:39 UTC] PHP Notice: Trying to get property ‘ID’ of non-object in /html/website-2018/rockon/wp-content/themes/enfold/config-templatebuilder/avia-template-builder/php/element-manager.class.php on line 981
    [12-Nov-2019 11:08:39 UTC] PHP Notice: Trying to get property ‘ID’ of non-object in /html/website-2018/rockon/wp-content/themes/enfold/config-templatebuilder/avia-template-builder/php/element-manager.class.php on line 981
    [12-Nov-2019 11:08:40 UTC] PHP Notice: Trying to get property ‘ID’ of non-object in /html/website-2018/rockon/wp-content/themes/enfold/config-templatebuilder/avia-template-builder/php/element-manager.class.php on line 981
    [12-Nov-2019 11:08:40 UTC] PHP Notice: Trying to get property ‘ID’ of non-object in /html/website-2018/rockon/wp-content/themes/enfold/config-templatebuilder/avia-template-builder/php/element-manager.class.php on line 981
    [12-Nov-2019 11:08:40 UTC] PHP Notice: Trying to get property ‘ID’ of non-object in /html/website-2018/rockon/wp-content/themes/enfold/config-templatebuilder/avia-template-builder/php/element-manager.class.php on line 981
    [12-Nov-2019 11:08:40 UTC] PHP Notice: Trying to get property ‘ID’ of non-object in /html/website-2018/rockon/wp-content/themes/enfold/config-templatebuilder/avia-template-builder/php/element-manager.class.php on line 981
    [12-Nov-2019 11:08:40 UTC] PHP Notice: Trying to get property ‘ID’ of non-object in /html/website-2018/rockon/wp-content/themes/enfold/config-templatebuilder/avia-template-builder/php/element-manager.class.php on line 981

    #1156644

    Hi,

    Thank you for the update.

    We can reproduce the issue on our end, but we are not really sure what’s causing it. Can we access the file server? We would like to do some tests and debug the issue. Please post the FTP details in the private field.

    Did you modify the .htaccess file?

    Best regards,
    Ismael

    #1156693
    This reply has been marked as private.
Viewing 9 posts - 1 through 9 (of 9 total)

You must be logged in to reply to this topic.