Hey,

Please create temporary admin logins and post them here privately so we can look into it :)

Best regards,
Yigit

Hi Corina,

I checked the website on Firefox however images load fine for and i cannot find any connection errors for images.
Could you please ask your client to disable all browser add-ons and also try loading the site on private window to see if that makes a difference?

Best regards,
Yigit

Hi,

Glad we could help! Let us know if you have any other questions or issues :)

Best regards,
Yigit

Hi,

Using your backup should not cause any issue since memory limit is now 512M.
We will keep the thread open and wait to hear from you so please feel free to reply back in case anything goes wrong :)

Best regards,
Yigit

Hi,

There was a missing opening curly bracket in your custom CSS code. I added it. Please review your website

Best regards,
Yigit

Hi,

I added this code – https://github.com/KriesiMedia/enfold-library/blob/master/miscellaneous/load-child-style-css-after-minification-script to functions.php file of your child theme and that helped.
Please review your website :)

Best regards,
Yigit

Hi,

Glad you figured it out! :)

For your information, you can take a look at Enfold documentation here – https://kriesi.at/documentation/enfold/
If you have any other questions or issues, feel free to start a new thread under Enfold sub forum and we will gladly try to help you :)

Best regards,
Yigit

Hi Beat,

You are welcome!
Sure, you can start new threads under Incarnation sub forum – https://kriesi.at/support/forum/incarnation/ :)

Best regards,
Yigit

Hi,

Memory limit was set to 256M in wp-config.php file. I deleted it and cleared cache and refreshed WP dashboard couple of times and it worked.

Please flush your browser cache and review your website

Best regards,
Yigit

Hi Esther,

Glad we could help!
Let us know if you have any other questions or issues :)

Best regards,
Yigit

Hi,

Glad Nikko could help! :)

For your information, you can take a look at Enfold documentation here – https://kriesi.at/documentation/enfold/
If you have any other questions or issues, feel free to start a new thread under Enfold sub forum and we will gladly try to help you :)

Best regards,
Yigit

Hi,

I went to Enfold theme options > Advanced Styling and added styling to main menu links for active and hover states and then added following code to bottom of Quick CSS field in bottom of General Styling tab

.main_menu ul:first-child > li.current-menu-item > a {
    box-shadow: #2d5c88 0 -5px 0 inset;
}
.av-main-nav > li:hover > a {
    -webkit-box-shadow: inset 0 -5px 0 #063056;
    -moz-box-shadow: inset 0 -5px 0 #063056;
    box-shadow: inset 0 -5px 0 #063056;
}

Please review your website :)

Best regards,
Yigit

Hey Klaus-Peter,

Thanks for contacting us!

Please make sure you are logged in on ThemeForest with the account you used to purchase the theme before you click the link.
If that does not help, please contact Envato support and inform them about the issue.

If you have any theme related questions or issues, please register to our support forum – https://kriesi.at/support/register/ and start new threads under Enfold sub forum :)

Regards,
Yigit

Hi Marc,

Please refer to this post – https://kriesi.at/documentation/enfold/typography/#how-to-download-google-fonts and after uploading your fonts, please choose them from the bottom of font family list and fonts will not be loaded from Google :)

Best regards,
Yigit

Hi,

@MBARI-WP this was not required because the theme is heavy but it was needed for better handling the sites with big amount of posts. Improvement will be added in upcoming update and you should not have such issues in future.

Best regards,
Yigit