Forum Replies Created
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July 18, 2018 at 3:29 pm in reply to: Page elements still not loading after upgrade to 4.4.1 #987045
Hi,
I added this code – https://github.com/KriesiMedia/enfold-library/blob/master/miscellaneous/load-child-style-css-after-minification-script to functions.php file of your child theme and that helped.
Please review your website :)Best regards,
YigitHey Europroject,
Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child theme’s style.css file:
CSS Snippet:
@media only screen and (max-width: 989px) and (min-width: 768px) { .responsive.html_mobile_menu_tablet #top #header #header_meta .social_bookmarks { display: block; }}Best regards,
YigitHi,
Glad you figured it out! :)
For your information, you can take a look at Enfold documentation here – https://kriesi.at/documentation/enfold/
If you have any other questions or issues, feel free to start a new thread under Enfold sub forum and we will gladly try to help you :)Best regards,
YigitJuly 18, 2018 at 1:03 pm in reply to: Page elements still not loading after upgrade to 4.4.1 #986950Hey BanquetsSupport,
I checked your website and all pages including home page loads fine on my end. Attached a screenshot in private content field.
Please flush browser cache and refresh your page a few times – http://wiki.scratch.mit.edu/wiki/Hard_RefreshBest regards,
YigitHi Beat,
You are welcome!
Sure, you can start new threads under Incarnation sub forum – https://kriesi.at/support/forum/incarnation/ :)Best regards,
YigitHey,
We have regenerated your password. Please see private content field for more info :)
Cheers!
YigitJuly 17, 2018 at 7:30 pm in reply to: Need immediate help, please-Enfold conflicting with WP-Admin login. Error code #986597Hi,
Memory limit was set to 256M in wp-config.php file. I deleted it and cleared cache and refreshed WP dashboard couple of times and it worked.
Please flush your browser cache and review your website
Best regards,
YigitHi,
You are welcome! :)
Please check out Enfold documentation here – https://kriesi.at/documentation/enfold/
If you have any other questions or issues, feel free to start a new thread under Enfold sub forum and we will gladly try to help you :)
Best regards,
YigitHi Esther,
Glad we could help!
Let us know if you have any other questions or issues :)Best regards,
YigitHi Esther,
Please edit your page and set “Vermögensverwaltung” page as its parent page :)
Best regards,
YigitHi,
Glad Nikko could help! :)
For your information, you can take a look at Enfold documentation here – https://kriesi.at/documentation/enfold/
If you have any other questions or issues, feel free to start a new thread under Enfold sub forum and we will gladly try to help you :)Best regards,
YigitHi,
Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child theme’s style.css file:
CSS Snippet:
.avia-safari #top .avia-content-slider, .avia-safari #top .avia-content-slider-inner, .avia-safari #top .avia-content-slider-inner .slide-entry-wrap { -webkit-perspective: initial; }Best regards,
YigitHi,
I went to Enfold theme options > Advanced Styling and added styling to main menu links for active and hover states and then added following code to bottom of Quick CSS field in bottom of General Styling tab
.main_menu ul:first-child > li.current-menu-item > a { box-shadow: #2d5c88 0 -5px 0 inset; } .av-main-nav > li:hover > a { -webkit-box-shadow: inset 0 -5px 0 #063056; -moz-box-shadow: inset 0 -5px 0 #063056; box-shadow: inset 0 -5px 0 #063056; }Please review your website :)
Best regards,
YigitJuly 17, 2018 at 7:47 am in reply to: Need immediate help, please-Enfold conflicting with WP-Admin login. Error code #986284Hi,
We need WP admin logins to activate the theme.
I am getting “ERROR 504 – GATEWAY TIMEOUT” error when i click the link you sent to login without password though. Could you please create a new user with Administrator role and post credentials here instead? ThanksBest regards,
YigitHey Klaus-Peter,
Thanks for contacting us!
Please make sure you are logged in on ThemeForest with the account you used to purchase the theme before you click the link.
If that does not help, please contact Envato support and inform them about the issue.If you have any theme related questions or issues, please register to our support forum – https://kriesi.at/support/register/ and start new threads under Enfold sub forum :)
Regards,
YigitJuly 16, 2018 at 11:33 pm in reply to: Need immediate help, please-Enfold conflicting with WP-Admin login. Error code #986151Hi,
Thanks. Could you please post WP admin logins once again? Link in private content field seems to be expired.
Best regards,
YigitJuly 16, 2018 at 10:01 am in reply to: Problem: Google fonts included in enfold via Javascript? (Topic DSGVO) #985884Hi Marc,
Please refer to this post – https://kriesi.at/documentation/enfold/typography/#how-to-download-google-fonts and after uploading your fonts, please choose them from the bottom of font family list and fonts will not be loaded from Google :)
Best regards,
YigitHi,
Please try installing the theme via FTP – https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#reinstall-or-update-using-ftp.
Also, please check these links: https://ph.godaddy.com/community/Managing-WordPress/Wordpress-theme-upload-error-quot-The-link-you-followed-has/td-p/101292, https://wordpress.org/support/topic/the-link-you-followed-has-expired/Regards,
YigitHi,
@MBARI-WP this was not required because the theme is heavy but it was needed for better handling the sites with big amount of posts. Improvement will be added in upcoming update and you should not have such issues in future.Best regards,
YigitHey Helena,
Thanks for contacting us!
Enfold is the most powerful, flexible and user-friendly theme we have ever created therefore you do not really need to have knowledge about creating websites. Enfold has Advanced Layout Builder which is a drag and drop layout builder.
Please check out this Youtube video – https://www.youtube.com/watch?v=NB2JKqRL_bY to see how Enfold works.If you have any other questions, please let us know! :)
Best regards,
YigitJuly 13, 2018 at 8:37 pm in reply to: Need immediate help, please-Enfold conflicting with WP-Admin login. Error code #985317Hi,
I tried logging in on following link and also to access to your via FTP using the credentials however neither worked. Could you please check them once again?
Best regards,
YigitJuly 13, 2018 at 8:29 pm in reply to: This is not presale, can not find a button for any other questions #985313Hi,
Please use this plugin – https://wordpress.org/plugins/loco-translate/ to translate untranslated strings.
After logging in, you can go to Enfold sub forum and start a new thread using big blue button – https://kriesi.at/support/forum/enfold/ :)
Regards,
YigitHi,
Thanks for contacting us!
We would like to inform you that we only provide support to our registered users.
You can register to our support forum here – and then start a new thread under Enfold sub forum.
Please make sure to elaborate on the issue you are having/changes you would like to make on your thread. If you would like to include screenshots, you can upload them on http://imgur.com, https://snag.gy or Dropbox public folder and attach the links in your posts :)
Best regards,
YigitHi,
You would need to run a search and replace on your database and correct image sources. Please see links in private content field below
Best regards,
YigitHey,
- You could copy the code and paste it here using – https://pastebin.com/
- You could take a screenshot of the log, upload it to imgur.com or Dropbox public folder and share the links here
- You could share your cPanel logins in private content field and we can check the files
Thanks for your input @goldengate415. You guessed right :)
Regards,
YigitHi Graham,
It is possible to extend support however it is only possible using the account you used when purchasing the theme.
You are currently using a very old version (3.0.8) of the theme and updating it to the latest version 4.4.1 would most probably solve the issues you are experiencing – https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#reinstall-or-update-using-ftpI am afraid the only way to get full support and theme updates is by having access to a Themeforest account which was used to purchase the theme.
The easiest way would be to get in touch with your developer and ask him for the purchase code and an API key. That would allow you to create a forum account here (one that got access to more than the pre-sale question area) and would also allow you to update the theme from your backend.
If you cant get in touch with your developer for whatever reason, you can also try to contact Envato support and ask them if its possible for them to credit the purchase to a Themeforest account of your own: https://help.market.envato.com/hc/en-us/requests/new
However this will probably only work if your developer already sent you a payment receipt or something similar for the purchase.Last option would be to create a themeforest account of your own and use it to re-purchase the theme.
I hope one of the first two options works out for you, but unfortunately we can’t help until we have a valid verification that the theme was purchased properly. This is necessary for us, since there are quite a few people out there who don’t buy the theme on themeforest and instead download it for free on illegal file sharing sites and then even have the audacity to ask us for support.
Sorry for that!
Best regards,
YigitJuly 13, 2018 at 4:57 pm in reply to: Need immediate help, please-Enfold conflicting with WP-Admin login. Error code #985229Hey,
Your memory limit is currently 512M and error code says memory limit was 256M so it does not add up.
Could you please post FTP logins here privately as well?Cheers!
YigitMerhabalar,
Rica ederim!
Cok memnun oldum. Istegini kaybetmedigi surece Yiğit’in cok basarili bir yazilimci olacagindan eminim.
Pek faydam olur mu bilmiyorum ama danismak istedigi bir sey olursa sahsi email adresimi ekledim, yazmaktan lutfen cekinmeyin :)Iyi gunler & iyi calismalar!
Regards,
Yigit -
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