Viewing 7 posts - 1 through 7 (of 7 total)
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  • #986486
    Beat Brugger
    Guest

    Hello

    Last week I startet to work with the “incarnation” theme, we buyed for our church. I think I destroyed it with some wrong manipulations. So I was looking for help. I tried to register with our purchase-Code and it worked, but I never got the E-Mail with the Username and the Password. When I tried to redo this process it didn’t work:

    SORRY, BUT THAT ITEM PURCHASE CODE HAS ALREADY BEEN REGISTERED WITH ANOTHER ACCOUNT. PLEASE LOGIN TO THAT ACCOUNT TO CONTINUE, OR CREATE A NEW ACCOUNT WITH ANOTHER PURCHASE CODE.

    Could you please help me to create an support-account and then with building our page?

    Thank you very much. If you’re austrian, we can probaly communicate in german.

    kind regards
    Beat Brugger

    #986545

    Hi Beat Brugger!

    Can you please post your user name, e-mail address and purchase code you used to register? You can use the private content field to hide the information for other forum users. We’ll then search for your user account. Probably the e-mail address in our database is invalid (i.e. typo).

    Best regards,
    Peter

    #986802
    Beat Brugger
    Guest
    This reply has been marked as private.
    #986813
    Beat Brugger
    Guest
    This reply has been marked as private.
    #986914

    Hey,

    We have regenerated your password. Please see private content field for more info :)

    Cheers!
    Yigit

    #986936

    Hello Yigit

    Thank you very much, i’m in! So I’ll ask for further Help in the incarnation-support.

    Have a good day!
    Cheers
    Beat

    #986938

    Hi Beat,

    You are welcome!
    Sure, you can start new threads under Incarnation sub forum – https://kriesi.at/support/forum/incarnation/ :)

    Best regards,
    Yigit

Viewing 7 posts - 1 through 7 (of 7 total)
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