Page 1939 – Support | Kriesi.at – Premium WordPress Themes

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January 20, 2018 at 5:10 am in reply to: "Listing" in the end of a Blog entry #899981

Rikard
Keymaster

Hey Bert,

Did you check your settings for Related Entries under Enfold->Blog Layout?

Best regards,
Rikard

January 20, 2018 at 5:07 am in reply to: Cannot save text box in Avia Builder – JS Error #899980

Rikard
Keymaster

Hi,

Thanks for that, I can’t open that text block either, it doesn’t render anything on the backend. Though I’m not seeing the error message you posted, I’m seeing “Connection reset on admin-ajax.php”. Did you try to disable all plugins to see if there is a conflict coming from any of them?

Best regards,
Rikard

January 20, 2018 at 5:02 am in reply to: Formatting Issue when using Default Editor #899979

Rikard
Keymaster

Hey shreinmedia,

There is a bit of a larger gap between the grey and maroon sections, is that what you are referring to?

Best regards,
Rikard

January 20, 2018 at 4:56 am in reply to: Added Tab Sections, Sidebar does not render/load #899975

Rikard
Keymaster

Hi,

I can see that error message on the page as well, though I’m not sure what is causing it. Did you try disabling all plugins to see if there is a conflict coming from any of them?

Best regards,
Rikard

January 19, 2018 at 2:00 pm in reply to: Need previous version"Full Screen Slider Video not loading" issue? #899698

Rikard
Keymaster

Hi Kyle,

We will try to put out an update each week from now on, hopefully on Mondays, so the fix should be included in the next release – 4.2.2. I can’t say for sure that it will happen exactly like that, but that is what we are aiming for.

And again, sorry for the problems.

Best regards,
Rikard

January 19, 2018 at 1:52 pm in reply to: WooCommerce Pages not Displaying #899695

Rikard
Keymaster

Hi,

Thanks for that, though the login details are not working. Could you check and verify please?

Best regards,
Rikard

January 19, 2018 at 1:48 pm in reply to: Enfold activate problem #899692

Rikard
Keymaster

Hey Peter,

Could you please provide us with a temporary admin login so that we can take a closer look? You can post the details in the Private Content section of your reply.

Best regards,
Rikard

January 19, 2018 at 1:45 pm in reply to: Can't activate theme #899688

Rikard
Keymaster

Hey fusedmanagement,

Could you please provide us with a temporary admin login so that we can take a closer look? You can post the details in the Private Content section of your reply.

Best regards,
Rikard

January 19, 2018 at 1:44 pm in reply to: video background not working properly #899687

Rikard
Keymaster

Hey MindSpark,

There is a problem with on the version you are running, we will include a fix for it in the next release of the theme though. Until then the only solution I can give you would be to downgrade to an earlier version, would you be ok with that? If so then please see the link in private.

Best regards,
Rikard

January 19, 2018 at 1:33 pm in reply to: Fullwith Slider doesn't show picture anymore #899676

Rikard
Keymaster

Hi,

Could you try deactivating all plugins to see if one of them is causing a conflict please? If that is not the case then please post admin login details in private so that we can have closer look.

Best regards,
Rikard

January 19, 2018 at 1:21 pm in reply to: Downgrade to an older version #899667

Rikard
Keymaster

Hey alprciftci,

Please see private.

Best regards,
Rikard

January 19, 2018 at 1:19 pm in reply to: V 4.2.1 php structure changes and Toolset #899664

Rikard
Keymaster

Hey Frank,

I’m not sure if it will affect anything regarding that plugin to be honest, did you try updating and did you have any issues with it? Please note that we don’t officially support that plugin.

Best regards,
Rikard

January 19, 2018 at 1:18 pm in reply to: fullwidth east slider bleed caption background #899662
Rikard
Keymaster
Hi,

I read your first question again and I think I misunderstood you, you are looking to align the text to the left inside of the frame, not the entire caption? If so then please try this instead:
```
.avia-caption-title {
  padding-left:0 !important;
}
```
Best regards,
Rikard
January 19, 2018 at 1:00 pm in reply to: Like Box at end of each page #899651

Rikard
Keymaster

Hey curmi01,

That is not included in the theme, did you try disabling all active plugins?

Best regards,
Rikard

January 19, 2018 at 12:59 pm in reply to: Have the avia layout builder be the default editor for new posts/pages #899650

Rikard
Keymaster

Hi razhimself,

Thanks for sharing, much appreciated :-)

Best regards,
Rikard

January 19, 2018 at 12:58 pm in reply to: Not Responsive on Mobile #899647

Rikard
Keymaster

Hi,

Did you you clear the cache from your caching plugin as well? All your CSS seems to be minified and cached.

Best regards,
Rikard

January 19, 2018 at 12:55 pm in reply to: where can I find the 404 page to edit #899645

Rikard
Keymaster

Hey Dildoreus,

You will have to edit the template directly, it’s file called 404.php in the root of the theme.

Best regards,
Rikard

January 19, 2018 at 12:47 pm in reply to: Enfold Facebook Likebox stopped working #899640

Rikard
Keymaster

Hi,

Thanks for the feedback, I’m not sure if there is a way around it, but I’m guessing that there is an option for it in the browser? I’m not too familiar with Firefox, but the like box was showing fine on my end when I check in the developer edition.

Best regards,
Rikard

January 19, 2018 at 10:55 am in reply to: How to get Icons to show on mobile the same as desktop #899580

Rikard
Keymaster

Hi,

They are displaying inline on my end now, what exactly do you want to change?

Best regards,
Rikard

January 19, 2018 at 10:27 am in reply to: Color section on mobile #899571

Rikard
Keymaster

Hey Thomas,

I’m not sure I understand what you mean by that, could you post a screenshot of the problem or try to explain a bit further please?

Best regards,
Rikard

January 19, 2018 at 7:04 am in reply to: allignment fields form #899541
Rikard
Keymaster
Hi,

Thanks for the feedback. Please try the following in Quick CSS under Enfold->General Styling:
```
.page-id-243 li.vfb-middle-third {
  width:33% !important;
}
```
Best regards,
Rikard
January 19, 2018 at 6:46 am in reply to: two column content slider #899531
Rikard
Keymaster
Hey jairharder,

Yes I think so, but you will need to create the columns manually, please try something like this:
```
<div class="av_one_half first">
Image here
</div>

<div class="av_one_half">
Content here
</div>
```
Best regards,
Rikard
January 19, 2018 at 6:38 am in reply to: How to unbold the menu font #899525

Rikard
Keymaster

Hi,

Great, glad we could help. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

January 19, 2018 at 6:27 am in reply to: Mobile displaying 2 menus #899521

Rikard
Keymaster

Hi,

I agree, it’s doesn’t look good because of the backgrounds you are using. How exactly do you want to change it?

Best regards,
Rikard

January 19, 2018 at 6:25 am in reply to: Can't Drag and Drop Widgets #899518

Rikard
Keymaster

Hi,

Thanks for that, I see the same problem on my end. Could you try deactivating all plugins to see if one of them is causing a conflict please?

Best regards,
Rikard

January 19, 2018 at 6:16 am in reply to: logo above Masonry Gallery #899511

Rikard
Keymaster

Hi,

Thanks for letting us know, please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

January 19, 2018 at 6:16 am in reply to: How to narrow the gap between the Caption title and subtitle? #899510
Rikard
Keymaster
Hey DROR,

Please try the following in Quick CSS under Enfold->General Styling:
```
.home #fullscreen_slider_1 .slideshow_align_caption h2 {
  margin-bottom:0 !important;
}
```
Best regards,
Rikard
January 19, 2018 at 6:13 am in reply to: Instagram Feed showing text and not loading images #899508

Rikard
Keymaster

Hi topsignshexham,

It was a general recommendation as we have added a fix for the problem in the latest version which is 4.2.1, if you are running 4.2 then please try updating.

Best regards,
Rikard

January 19, 2018 at 6:12 am in reply to: Advanced Layout Editor Stuck in Load Loop #899504

Rikard
Keymaster

Hi,

Great, glad you got it working and thanks for letting us know. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

January 19, 2018 at 6:11 am in reply to: Mobile Menu #899503
Rikard
Keymaster
Hi,

Thanks for that. Please try this in Quick CSS:
```
#mobile-advanced {
  display:none !important;
}

.av-burger-overlay-inner {
  background-color:white !important;
}
```
Make sure to clear your browser cache and reload the page to check the changes.

Best regards,
Rikard
Author

Posts

Viewing 30 posts - 58,141 through 58,170 (of 93,579 total)

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