January 12, 2018 at 3:08 am #896382
The instagram feed in my footer is suddenly only loading text instead of images. It was working correctly in the past. Any help is much appreciated
January 12, 2018 at 3:46 am #896392
- This topic was modified 3 years, 4 months ago by sv3designs.
The images are break, please, to check the reason for this, provide to us your WP credentials and we will check it.
John TorvikJanuary 12, 2018 at 3:49 am #896393January 12, 2018 at 10:46 am #896498
Same problem over here, no thumbnails only non styled text. It’s for my client so I had to deactivate the widget for now!January 12, 2018 at 10:48 am #896500January 12, 2018 at 11:05 am #896511
It looks like the Instagram server is responding with a 403 error (forbidden), are you sure that your account has the correct settings for them to be shown on a third party page?
RikardJanuary 12, 2018 at 11:44 am #896532January 12, 2018 at 12:35 pm #896552January 12, 2018 at 1:52 pm #896582January 12, 2018 at 2:21 pm #896593January 12, 2018 at 5:18 pm #896633
I did not change anything on the Instagram side. All the images were showing recently and suddenly just stopped. I am not sure if Instagram changed something automatically, but I don’t see anything obvious when I login there.
SaraJanuary 12, 2018 at 6:53 pm #896648
Same issue here. No changes have been made to the Instagram account. WordPress 4.9.1 and Enfold 3.6.1.January 12, 2018 at 7:11 pm #896650January 12, 2018 at 8:24 pm #896666January 14, 2018 at 2:59 pm #897097
I am having the same issue, using the latest version of Enfold and wordpress. I use the Jetpack add on to serve the images “formerly photon”, like a CDN, and the images are in the CDN and showing when i go directly to the image url, but are not showing on the site. Maybe Instagram changed something?January 14, 2018 at 3:15 pm #897099
Using latest WP and Enfold.
Using WP Fastest Cache, but disabled that without any improvement.January 15, 2018 at 2:32 am #897302January 15, 2018 at 6:08 pm #897661January 16, 2018 at 12:25 am #897764
@sv3designs: Did you remove the widget? Please add it again so that we can check the issue.
@everyone: Please create a new thread with the site url and the login credentials so that we can check the issue.
IsmaelJanuary 16, 2018 at 12:33 am #897766
The issue is related to the thumbnail size. Example:
The size is set to s320x320, which creates an invalid url, but if we change it back to the default size s640x640, it works properly.
Please edit the framework > php > class-framework-widgets.php file, go to line 1671.
$image['thumbnail'] = str_replace( 's640x640', 's160x160', $image['thumbnail_src'] ); $image['small'] = str_replace( 's640x640', 's320x320', $image['thumbnail_src'] );
Replace it with:
$image['thumbnail'] = $image['thumbnail_src']; $image['small'] = $image['thumbnail_src'];
IsmaelJanuary 16, 2018 at 2:12 am #897800
Thank you, Ismael.
For me, even when I added the code (for me the lines you referred to were on line 3343?) I still had the issue.
However, changing the image size to “LARGE” is now showing the images correctly.
SaraJanuary 16, 2018 at 2:55 am #897821
@sv3designs: Do you have Enfold version 4.2? The code is located around line 1671.
IsmaelJanuary 16, 2018 at 3:01 am #897824January 16, 2018 at 8:56 am #897937
Great, glad you got it working and sorry for the problems. We’ll keep the thread open since a lot of other users seems to have the same problem.
RikardJanuary 16, 2018 at 9:15 am #897944
Thanks Ismael! replaced the code @ line 3339 + 3341. Problem solved. (Enfold 4.2)January 16, 2018 at 10:55 am #897967January 16, 2018 at 11:50 am #897989
replacing the code didn’t work for me, but I just changed the photo size from small to large, and it was solved.
BRJanuary 17, 2018 at 7:28 am #898308
Thank you for the confirmation. We’ll try to include it in the upcoming patch.
IsmaelJanuary 17, 2018 at 11:10 am #898378
Am having the same issue on wordpress 4.9.2 with enfold 4.2
Your saying the fix is to edit the framework > php > class-framework-widgets.php file, go to line 1671.
Can you please explain how you edit this file ?
Thanks,January 17, 2018 at 11:15 am #898382
The topic ‘Instagram Feed showing text and not loading images’ is closed to new replies.