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  • January 18, 2018 at 6:12 pm #899228
    MindSpark

    Hi,
    I’m using a video background for the homepage of my site – https://chasecpas.net/. It’s a simple and self-hosted .MP4 video that just loops. The client noticed that the video stopped working about 2 weeks ago but just now mentioned it to me.

    I’ve verified that I am running the latest version of the theme and WordPress….

    any help you can offer is appreciated.

    January 19, 2018 at 1:44 pm #899687
    Rikard

    Hey MindSpark,

    There is a problem with on the version you are running, we will include a fix for it in the next release of the theme though. Until then the only solution I can give you would be to downgrade to an earlier version, would you be ok with that? If so then please see the link in private.

    Best regards,
    Rikard

    March 19, 2018 at 4:05 pm #929116
    MindSpark

    just an FYI that the latest release still doesn’t fix the problem with video bg….

    March 21, 2018 at 5:12 am #930264
    Ismael

    Hi!

    Our developers will add a fix in the upcoming patch. For now, please try the solution in the following thread.

    // https://kriesi.at/support/topic/video-on-ipad/#post-928877

    Regards,
    Ismael

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