Viewing 10 posts - 1 through 10 (of 10 total)
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  • #899242

    Hi Support,

    I have 2 enfold license, and I tried install the second license for my subdomain. I share with you a screen video about the error.

    Please help me.

    Thank you,
    Peter

    #899692

    Hey Peter,

    Could you please provide us with a temporary admin login so that we can take a closer look? You can post the details in the Private Content section of your reply.

    Best regards,
    Rikard

    #900082

    Hi Rikard,

    Thank you for your support!
    Best,
    Peter

    #900286

    Hi,

    Thanks for that, though your site seems to be offline? Please see private.

    Best regards,
    Rikard

    #900812
    This reply has been marked as private.
    #900905

    Hey!

    I tried FTP logins but received “Server said: PWD: Permission denied. Error -124: PWD failed” error in both.

    Please check logins/permissions once again.

    Regards,
    Yigit

    #901373

    Hi Yigit,

    Sorry, the FTP was limited for Hungarian IP.

    I unblocked the limitation. Please try again.

    Thank you very much!

    Peter

    #903416

    Hi Yigit,

    Did you find out what caused the mistake?

    Regards,
    Peter

    #903590

    Hi Yigit,

    We solved the problem.

    I don’t know exactly what was the problem, but we cloned the WordPress website to a subdomain, and there worked fine the site… after that we deleted the main domain, and cloned the subdomain to main domain.

    The point is the site now works fine.

    Thank you!
    Peter

    #903710

    Hi,
    Glad to hear you have solved the issue and thank you for sharing your solution. Thank you for using Enfold.

    Best regards,
    Mike

Viewing 10 posts - 1 through 10 (of 10 total)

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