Forum Replies Created
Since our problem isn’t happening to anybody else, and since from the time that I originally posted I have confirmed that it isn’t even happening if I try the same word combination elsewhere on the same page, I’ll chalk it up to general weirdness. Thank you for your quick response, and please delete my question!
When I try certain word combinations in the Text element, I get something like this:
Request URI: https://my_website/wp-admin/post.php?post=9373&action=edit&classic-editor=1
Support ID: 9985056978924732000
This never happened before I updated WordPress this afternoon. I am already using Classic Editor, not Block Editor.
No, I can’t give you back-end access; this is a State of Missouri website.
I just found this thread when trying to figure out why my anchors were not working. It would be super helpful if in the back end for Color Section > Edit Section > Advanced > Developer Settings > Custom ID Attribute, that information was included. All it says now about limits is “Be sure to have a unique value on the page and also make sure to only use allowed characters (latin characters, underscores, dashes and numbers, no special characters can be used).” Nothing about all lowercase.October 15, 2019 at 10:28 pm in reply to: Creating blog, wrong posts showing on hosting page #1148226
Please reread my question. I realize it’s complex!
I am not telling Enfold about a problem that happens when I use those plugins. I am telling Enfold about a problem that happens when I try to create a blog on my website, which is powered by Enfold. The plugins are relevant because somehow when I try to create a blog, content on my website that was posted using the plugins gets yanked into the blog instead of the content I wanted for the blog.
– Web 2.0 creates a directory.
– HelpieKB creates a knowledge base.
That’s interesting! I still don’t know what “secondary font” actually means though. I guess I’m just going to have to find out via trial and error….
Thanks for your answer. I have to say I find it just bizarre that a theme wouldn’t have a complete list of the elements affected by the colors of the various layout components. I mean, isn’t that rock-bottom basic information a designer needs? I did look at the preview in the styling panel, but needed to take my knowledge further. Oh well…Could you at least tell me the most important thing that’s covered by “secondary font”? I’m completely puzzled that that one!
Thanks, Nikko. I did try that method on a staging site, but it didn’t work – kept breaking things! I’ve gone to a much less complicated method and installed a knowledge base plugin. Thank you for your help.
It’s public. It’s from this channel, of the Missouri Department of Economic Development:
Sorry about the delayed response; I just got back from an extended absence.
I can see why you can’t reproduce the issue. I’ve expanded my tests of the Video Element to try several different YouTube URLs, and I’ve found that sometimes the Video Element works perfectly, and sometimes the Element shows only the link. There doesn’t seem to be any pattern to which YouTube URLs are compatible. It’s freaking weird!
No, it is not. Please be sure you are checking this test page and not the actual homepage of the website:
To simplify matters, I have now removed everything from the test page except two Grid Rows that illustrate the following problems with using a YouTube or Vimeo URL:
Top Grid Row
Enfold’s Video Element shows only the link when YouTube or Vimeo URL is inserted.
Bottom Grid Row
When using Enfold’s Code Block Element with a YouTube embed code, the Grid Row cell displays differently than the three other cells in the row that contain Image Elements. The Code Block cell throws off the bottom margins of the Image Element cells.
I have checked the Homepage Experiments page on computers that are outside my office as well as within my office network. The video display problems occur no matter which network and which server I have used to view that page.
Any progress? I just tested the Video Element with a YouTube URL again, and the problem is still there.
1) Video Element shows only link when YouTube or Vimeo URL is inserted
2) When using a code block/YouTube embed code, the Grid Row cell displays differently than the other cells in the row that contain Image Elements. The Code Block cell throws off the bottom margins of the Image Element cells.
I posted a new video using its YouTube address within the Enfold Video Element on March 10. The next time I tried to post a video was on May 18. That’s when I first encountered the problem of only the link showing up.
At that time on May 18, my site was still running Enfold 3.8.4. That is the same version the site was running on March 10 when the YouTube link posted just right. My site updated to Enfold 4.0.7 on May 23. So there wasn’t any change in my installation between when the Video Element/YouTube link was displaying perfectly and when it was displaying only the link.
Again, I note that the link-only-display is occurring only for new attempts to post a link within Video Element. All the places on my site where I already had YouTube and Vimeo links posted within Video Element still look great.
I’m not having problems embedding a video using a code block/YouTube embed code. I’m having problems with the way the cell containing the video displays publicly once I’ve done that. The video does embed. But the public appearance of the cell is wrong. Please look at the second grid row on this page:
I did follow your directions to switch to my default WordPress theme, WordPress 2016. I was initially confused because all I could see in the back end was a bunch of coding, but I was able to figure out where to insert the YouTube embed code. But when I switched back to Enfold, the public appearance of the video cell in the Grid Row was exactly the same.
Since code block/embed was supposed to be a workaround for the Enfold Video Element, I do need to know how to fix the public appearance of the video cell when using code block/embed, as shown on this page:
Please advise! :-)
However, the larger issue is that YouTube/Vimeo links no longer display properly when inserted in the Video Element. That problem is illustrated in the first grid row on the Experiments page.
I have just now searched “video” and found I’m not the only one who is suddenly having this problem:
https://kriesi.at/support/topic/video-not-showing-4 – May 18 (I’d seen this post before, and unfortunately the poster has not responded to your last suggestion from May 23)
https://kriesi.at/support/topic/get-video-to-play-on-site – May 19
https://kriesi.at/support/topic/removal-of-black-bars-on-vimeo-videos – May 11 (this one unfortunately dead-ends in a request for admin access, so I have no idea if and/or how the issue was resolved)
The Enfold Video Element had been working perfectly on my site for 10 months. The issue appears to me to be a new bug with the Element.
I’ve tried the code block/embed code on this test page:
The fourth cell on the first grid row uses Enfold’s Video Element with a YouTube link. Just the link shows.
The fourth cell in the second grid row uses the Code Block Element with the YouTube embed code. An image shows, but the visible dimensions of the fourth cell are different than the other three that contain Image Elements. This throws off the appearance of the entire row.
So the code block/embed code method does not solve the problem.
Compare the appearance and behavior of the grid row as it appears on the current homepage:
This row was created with the fourth cell set to contain Enfold’s Video Element with a YouTube link. I switched out the YouTube link on March 10. It worked then and still works perfectly, just as using this method has worked perfectly since I launched the site last July.
Each cell on all three of the rows (the actual homepage and the two rows on the experiments page) is formatted for a top alignment and no padding. The Video Element on the homepage is formatted 4:3. Each cell also has a custom background color identical to the color section below it, #e2eaf5. The background is not, however, visible on the homepage grid row.
BTW, the top video is created via Fullwidth Easy Slider using a YouTube link. I created a new Fullwidth Easy Slider with a different YouTube link. It worked perfectly. The problem seems to be isolated to Video Element.May 24, 2017 at 4:16 pm in reply to: Images in grid row not filling available space in cells #798998May 23, 2017 at 7:35 pm in reply to: Images in grid row not filling available space in cells #798459
We’re now running Enfold 4.0.7. Yay!
I have figured out what went wrong with the image size. Sometime over the past eight days, the default attachment size in WordPress changed from Full Size to whatever size was at the top of the list. Irritating, but at least I know what to do.
Unfortunately, the video link is still a problem. I’m opening another thread.May 23, 2017 at 4:07 pm in reply to: Images in grid row not filling available space in cells #798345
That’s weird about the screenshots. I can’t upload on Imgur; do you use Dropbox?
Alternatively, I’ve now published the test page called Homepage Draft.
Comparing this to the actual homepage at https://www.missouriartscouncil.org will show you the problem with the image size – it shows up in the third image from the left. The only additional information the screenshots would give you would be to show that I did absolutely nothing different in the back end to insert third image than I did with the first and second images.
And a new problem has shown up on the draft page – the video element is not working. I’ve inserted the same URL that is on the actual homepage, which is working fine.
As I mentioned in my original message, I cannot currently upgrade the theme because of problems with the State of Missouri server on which the site is hosted. Do you want to wait to address the issue until the ITSD wonks have updated the theme so we can see if that solves the problem?
I’m afraid not. I’ve just now deleted most of the transients (although seven refuse to go away even when I ask the plugin to delete them), and the Enfold version is still stuck at 3.8.4. I think the root of the problem may be with the server hosting the website. The site is hosted by a State of Missouri server, and we frequently run into roadblocks due to its security protocols. The ITSD guy with whom I’m working thinks the server is refusing the connection to envato.com/themeforest.
Thanks for your help!
Unfortunately I can’t give you admin login, as my site is a State of Missouri website. I took screenshots – there are currently 42 transients – but Imgur wouldn’t let me unload. I hope the following list is okay. Thank you for your help!
83365 online_users array 29 mins
83313 dash_88ae138922fe95674369b1cb3d215a2b WordPress 4.7.5 Security and Maintenance… 8 hours
83311 feed_mod_b9388c83948825c1edaef0d856b7b109 1495203255 8 hours
83308 feed_mod_d117b5738fbd35bd8c0391cda1f2b5d9 1495203253 8 hours
83306 feed_d117b5738fbd35bd8c0391cda1f2b5d9 array 8 hours
83304 feed_mod_ac0b00fe65abe10e0c5b588f3ed8c7ca 1495203251 8 hours
83301 gforms_zapier_version array 8 hours
83220 popular_importers_68a823dbe0ccc162ec07ab5b3cf179fd array 1 day
83217 update_plugins object Does not expire
83213 browser_e45340da21f94ffeac4c299670cbd031 array 6 days
83196 gform_update_info array 5 mins
83120 browser_dd13390ea84b95a9db48fbb15854d238 array 6 days
83111 browser_cd75a0882b317e3951e43c37f6b17086 array 6 days
82820 plugin_slugs array 2 hours
82719 update_core object Does not expire
82042 browser_699dfc46f2edc5d25d73bee60c1bf7b9 array 34 mins
69473 update_themes object Does not expire
63492 mfrh_validated Does not expire
9926 twentyfifteen_categories 2 Does not expire
6963 jm_get_w2dc-category-transient-version 1437745883 Does not expire
6962 jm_get_w2dc-tag-transient-version 1437745883 Does not expire
6961 jm_get_w2dc-location-transient-version 1437745883 Does not expire
6669 jm_get_post_format-transient-version 1437680710 Does not expire
6667 jm_get_post_tag-transient-version 1437680710 Does not expire
6666 jm_get_category-transient-version 1437707722 Does not expire
6453 get_job_listings-transient-version 1437587529 Does not expire
6450 jm_get_job_listing_category-transient-version 1437587524 Does not expire
6410 jm_get_job_listing_type-transient-version 1437587415 Does not expire
5982 wpseo_sitemap_cache_w2dc_listing_1 http://marketvolt.net/mac/w2dc_listing/ 2015-07-21T20:12:31+00:00 weekly 0.8 http://marketvolt.net/mac/touring-performers/a-joyful-noise-community-choir-4/… Does not expire
5887 wpseo_sitemap_cache_portfolio_entries_1 http://marketvolt.net/mac/portfolio_entries/css/ 2011-12-16T01:07:21+00:00 weekly 0.2 http://marketvolt.net/mac/portfolio_entries/html/… Does not expire
5733 wpseo_sitemap_cache_w2dc-category_1 http://marketvolt.net/mac/touring-performers/web-category/dance/ 2015-07-07T00:57:33+00:00 weekly 0.6 http://marketvolt.net/mac/touring-performers/web-category/music/… Does not expire
5662 wpseo_sitemap_cache_post_tag_1 http://marketvolt.net/mac/tag/are/ 2012-01-17T20:00:25+00:00 weekly 0.4 http://marketvolt.net/mac/tag/nice/… Does not expire
5647 wpseo_sitemap_cache_category_1 http://marketvolt.net/mac/category/images/ 2011-02-17T21:11:58+00:00 weekly 0.4 http://marketvolt.net/mac/category/missouri-arts-awards/… Does not expire
2015 wpseo_sitemap_cache_wpbdp_listing_1 http://marketvolt.net/mac/business-directory/3263/city-in-motion-dance-theater/ 2015-05-07T20:17:46+00:00 weekly 0.6 Does not expire
1144 wpseo_sitemap_cache_portfolio_entries_ http://marketvolt.net/mac/portfolio_entries/css/ 2011-12-16T01:07:21+00:00 weekly 0.2 http://marketvolt.net/mac/portfolio_entries/html/… Does not expire
1134 wpseo_sitemap_cache_1_ http://marketvolt.net/mac/post-sitemap.xml 2015-04-13T06:53:47+00:00 http://marketvolt.net/mac/page-sitemap.xml 2015-04-13T06:56:14+00:00 http://marketvolt.net/mac/portfolio-sitemap.xml… Does not expire
1123 wpseo_sitemap_cache_page_ http://marketvolt.net/mac/sample-page/ 2014-09-16T17:32:31+00:00 weekly 0.8 http://marketvolt.net/mac/shortcodes/gallery/… Does not expire
1112 wpseo_sitemap_cache_portfolio_ http://marketvolt.net/mac/portfolio-item/portfolio-big/ 2011-12-16T00:59:46+00:00 weekly 0.6 http://marketvolt.net/mac/wp-content/uploads/2012/04/014.jpg… Does not expire
1086 wpseo_sitemap_cache_post_ http://marketvolt.net/mac/blog/ daily 1 http://marketvolt.net/mac/hello-world/ 2014-09-16T17:54:30+00:00… Does not expire
1069 wpseo_sitemap_cache_category_ http://marketvolt.net/mac/category/images/ 2011-02-17T21:11:58+00:00 weekly 0.4 http://marketvolt.net/mac/category/missouri-arts-awards/… Does not expire
1053 wpseo_sitemap_cache_post_tag_ http://marketvolt.net/mac/tag/are/ 2012-01-17T20:00:25+00:00 weekly 0.4 http://marketvolt.net/mac/tag/nice/… Does not expire
98 random_seed dadf28557de7cb88a88cf07be3080fa8 Does not expire
I’ve installed the plugin, but how can I tell which current transients are safe to delete and which, if I delete them, will screw up my website? (I figure it’s safe to delete all the expired ones.) Are there any specific transients that would be interfering with the Enfold updates?
May 16, 2017 at 9:07 pm in reply to: Best file size & resolution for self-hosted video in Fullwidth Easy Slider? #794465May 4, 2017 at 11:37 pm in reply to: Best file size & resolution for self-hosted video in Fullwidth Easy Slider? #788123
- This reply was modified 3 years ago by missouriartscouncil.
Well, I think I just figured out how to loop, hide controls, and mute even when the video comes from YouTube – it’s all there in Edit Form Element. Woohoo! I had thought that stuff would only work with self-hosted videos.May 4, 2017 at 5:08 pm in reply to: Best file size & resolution for self-hosted video in Fullwidth Easy Slider? #787943
I know how to compress videos, but I’m looking for a file size to which to compress them. I figured Enfold would know sizes that work well within your Fullwidth Easy Slider element.
The video is already on YouTube, but if I link from there, consequences ensue that I do not want. I want the video to play as a loop, and I want it to start automatically when someone accesses the homepage:
1) Using Embed code. You have to make the video play (there’s a red arrow to click), and after it’s over, the slider fills with YouTube tiles. I know there’s a plugin that’s supposed to make those stop, but I don’t want the viewers to have to click to play anyway.
2) Using YouTube URL. This will make the video start playing automatically. It doesn’t show the tiles at the conclusion; it returns to the beginning with a static image and a black arrow that must be clicked to play the video again. So it’s not a loop.
Both when using the Embed code and the URL, the controls show at the bottom of the image. I don’t want that.
To have a continuous loop, with no controls showing, I believe my best option is to self-host the video, which is why I’m asking for a recommended file size.
BarbaraSeptember 29, 2016 at 12:53 am in reply to: Different image caption hover setting for mobile and tablet #692920September 23, 2016 at 6:29 pm in reply to: Image overlay caption text not responsive, spills out of boxes #690966September 23, 2016 at 5:33 pm in reply to: Image overlay caption text not responsive, spills out of boxes #690936September 23, 2016 at 4:10 pm in reply to: Image overlay caption text not responsive, spills out of boxes #690870August 22, 2016 at 7:41 pm in reply to: Enfold's Google Maps widget is crashing other Google Maps on my site #675990