Forum Replies Created

Viewing 30 posts - 23,431 through 23,460 (of 67,155 total)
  • Author
    Posts
  • Hi,

    Thanks for the update.

    We did try to login to the wp.com login page using the login credentials above, but we couldn’t get through because the credentials are invalid. Please provide your wp.com login details. The “digitalbravado” account is valid, but the given password is incorrect.

    Best regards,
    Ismael

    in reply to: Pagination #1090816

    Hi,

    It’s in the functions.php file.

    // https://kriesi.at/support/topic/moving-category-description-under-products/#post-533014

    Did you use that code?

    Best regards,
    Ismael

    in reply to: White bar on header top #1090815

    Hi,

    Thanks for the update.

    The background size set in the layer slider editor is not the same as what is in the frontend. We used this css code in the Quick CSS field to fix that issue temporarily.

    .ls-wp-container .ls-inner {
        background-size: cover !important;
    }

    Best regards,
    Ismael

    Hi,

    Thanks for the update.

    The following files are being loaded in the home page but they don’t seem to exist.

    <script type='text/javascript' src='https://kanyu-zentrum.de/wp-content/themes/enfold-child/js/home-js.js?ver=3762f56f9068bb92ce5a57ef1c4476c1'></script>
    <script type='text/javascript' src='https://kanyu-zentrum.de/wp-content/themes/enfold-child/js/menufix-js.js?ver=3762f56f9068bb92ce5a57ef1c4476c1'></script>
    

    How did you add those? We don’t see those files in the child theme.

    Best regards,
    Ismael

    in reply to: Horizontal Mail chimp form #1090810

    Hi,

    The following custom css code hides the subscription button.

    #av_section_6 > div > div > div > div > div.flex_column.av_one_half.flex_column_div.av-zero-column-padding.avia-builder-el-29.el_after_av_one_half.avia-builder-el-last.horizontal-mailchimp > form > fieldset > p.form_element.first_form.form_element.form_fullwidth.av-last-visible-form-element.modified_width {
        display: none !important;
    }

    You have to remove it or replace it with this css code to align the fields.

    .avia-mailchimp-form fieldset p {
        display: block;
        float: left;
        clear: none !important;
    }

    Best regards,
    Ismael

    in reply to: recaptcha v3 keeps authenticating #1090809

    Hi,

    Thanks for the update.

    The site keys are invalid according to the console error.

    Uncaught Error: Invalid site key or not loaded in api.js: 6Ld2Vp0UAAAAAIdv8RPRsF5gkjeYu-mGqVHcURrS
        at Object.JL [as execute] (recaptcha__en.js:505)
        at avia-head-scripts-24ed9c5810fd91979fd9c4880109b339.js:30
    

    Did you add the site in the list of supported domains in the recaptcha admin console?

    Best regards,
    Ismael

    Hi,

    Thanks for the update.

    We used a different hook and added the “wc_get_product” function to fetch the product. The code is in the functions.php file.

    add_action('wp', 'ava_move_product_elements');
    function ava_move_product_elements() {
    	$product = wc_get_product( get_the_ID() );
    
        if ( $product->is_type( 'variable' ) ) {
             remove_action( 'woocommerce_after_single_product_summary', 'woocommerce_output_product_data_tabs', 1 );
             add_action(    'woocommerce_after_single_product_summary', 'woocommerce_output_product_data_tabs', 10 );
        }
    
        return false;
    }
    
    

    You may need to remove the previous custom function that we added in the plugin from your database.

    Best regards,
    Ismael

    in reply to: Header layout with widget overflow #1090806

    Hi,

    Thanks for the update.

    Use this css code to remove the widget and adjust the style of the menu on mobile view.

    @media only screen and (max-width: 767px) {
    .responsive #top #header #header_main .inner-container .widget {
        display: none !important;
    }
    
    .responsive #top #header #header_main .inner-container .main_menu {
        position: absolute;
    }
    
    .responsive #top .av-logo-container .avia-menu {
        background: red;
        padding-right: 7px;
    }
    }

    Best regards,
    Ismael

    in reply to: google maps API #1090803

    Hi,

    It seems to be working properly now. W were able to verify the API key on our end.
    Please remove the browser cache before checking the page again.

    Best regards,
    Ismael

    in reply to: Enfold Shop – Woocommerce Produktbild Größe ändern #1090801

    Hi,

    Thanks for the update.

    We have added the code in the functions.php file. Let us know if it helps.

    Best regards,
    Ismael

    in reply to: Light box doesn't fit the window #1090799

    Hi,

    Are you referring to the lightbox height? Aside from that, I don’t see any issue with it and the css code above is supposed to fix that issue.

    Best regards,
    Ismael

    in reply to: Responsive background image for the whole site #1090798

    Hi,

    You should set the background size from “contain” to “cover” if you want the image to cover the whole page.

    html {
        background-image: url(//co-creative-group.de/wp-content/uploads/2019/04/hintergrundbild-2560.jpg);
        background-attachment: fixed;
        background-repeat: no-repeat;
        background-size: contain;
        -moz-background-size: contain;
    }

    You can also set it to 100% but that will distort the image a bit. The css media queries are not working because the code is invalid.

    @media only screen and (max-width:767px){background-image:url('//co-creative-group.de/wp-content/uploads/2019/04/hintergrundbild-767px.jpg');background-size:cover!important;-moz-background-size:cover!important}} @media only screen and (max-width:479px){background-image:url('//co-creative-group.de/wp-content/uploads/2019/04/hintergrundbild-479px.jpg');background-size:cover!important;-moz-background-size:cover!important}}
    

    The css doesn’t have a target or the “html” selector.

    Best regards,
    Ismael

    in reply to: Toggle urls not opening to the correct place #1090796

    Hi,

    Not really sure how you managed to open the second tab using the anchors for the togglers, but it’s not supposed to. It doesn’t work that way since. Unfortunately, changing the script will require modification that is beyond the scope of support. Please hire a freelance developer or contact our partner, Codeable.

    // https://kriesi.at/contact/customization

    Best regards,
    Ismael

    in reply to: Pagination #1089831

    Hi,

    Thanks for the update.

    You need to adjust the priority of the hook. Look for this code:

    add_action( 'woocommerce_after_shop_loop', 'woocommerce_taxonomy_archive_description', 5 );
    

    Set the priority value from 5 to 15 or 20.

    Best regards,
    Ismaelw

    in reply to: Fatal error: Uncaught Error: Call to undefined function #1089827

    Hi,

    Looks like an issue with the theme’s widgets. Please add this code in the functions.php file to disable the widgets temporarily.

    add_filter( 'sidebars_widgets', 'avf_disable_sidebars_widgets' ); 
    function avf_disable_sidebars_widgets( $sidebars_widgets ) 
    { 
       $sidebars_widgets = array( false ); 
       return $sidebars_widgets; 
    }
    

    And then try this plugin to disable the deprecated widgets.

    // https://wordpress.org/plugins/wp-widget-disable/

    Remove the code after disabling the widgets.

    Best regards,
    Ismael

    Hey Michael,

    Thank you for using Enfold.

    This is a WordPress core issue and not something directly related to the theme. We created a custom script as a workaround.

    // https://kriesi.at/support/topic/masonry-galery-with-pagination-link-not-working-correct/#post-976151

    You need to place the masonry gallery inside a color section with a unique Section ID.

    Best regards,
    Ismael

    Hi,

    We would like apologize for the late response.

    The login url redirects to the wordpress.com login page. Please make sure that the primary domain is set to your custom domain instead of the wordpress.com domain.

    // https://en.support.wordpress.com/site-redirect/#disabling-redirect

    Or contact the wp.com support for more info about domain redirects.

    Best regards,
    Ismael

    in reply to: Pages' layout issues on iPad (and mobile) #1089823

    Hi,

    I see. Try this css code then.

    @media only screen and (max-width: 1200px) {
    .responsive #top .av_mobile_menu_tablet .av-main-nav .menu-item {
        display: none !important;
    }
    
    .responsive #top .av_mobile_menu_tablet .av-main-nav .menu-item-avia-special, .responsive.html_mobile_menu_tablet .av-burger-menu-main {
        display: block !important;
    }
    }

    Best regards,
    Ismael

    Hi,

    Thanks for the update.

    Took me awhile to see the issue even with the video. However, I can’t reproduce the issue when I actually check the site. One thing that I can think of to get rid of the issue is to optimize the site, so it loads the css files immediately. This article should help.

    // https://kriesi.at/archives/scoring-100-100-in-google-pagespeed-insights-gtmetrix-pagespeed-and-yslow

    Best regards,
    Ismael

    Hi,

    You don’t need to know the id of the images when you insert a shortcode gallery. Edit the post, switch the editor from Text to Visual mode, click the blue wand icon (Insert theme shortcode icon), it’s beside the permanent line break icon and then select the Media Elements > Gallery option. This will open up the gallery editor, just like it would in the advance layout builder, where you will be able to select images from your media library.

    Best regards,
    Ismael

    in reply to: Lightbox Vimeo video Descriptions #1089819

    Hi,

    Yes, you can add it at the very end of the functions.php file. Make sure that it was copied directly from the forum and not from your email.

    Best regards,
    Ismael

    in reply to: Full Width SubMenu #1089817

    Hi,

    You may need to change the event from “scroll” to “click” on this line:

    document.addEventListener( 'scroll', (event) => {
    

    And then you probably need to check if the clicked target is not a menu item or the menu container. Something like…

    if( event.current.target == 'menu_selector_here' ) return;
    

    Best regards,
    Ismael

    in reply to: Header layout with widget overflow #1089816

    Hi,

    It’s still not working. We don’t usually encounter issue with this header/widget modification. How is it that the main site/page (see private field) is using a different theme compare to the “epidermolys-bullosa” page?

    Best regards,
    Ismael

    in reply to: URL with Fragment identifier not working as expected #1089809

    Hi,

    Thanks for the update.

    We are able to reproduce the issue. What is the current version of the theme? We can’t see it because the debug info has been disabled and the css files are minified. Please make sure that the site is running on version 4.5.5.

    Best regards,
    Ismael

    in reply to: Enfold Shop – Woocommerce Produktbild Größe ändern #1089807

    Hi,

    We tried to add the snippet in the functions.php file but then we can got an error. We may need to add that filter via FTP.

    Best regards,
    Ismael

    in reply to: Light box doesn't fit the window #1089806

    Hi,

    Thank for the update.

    Replace the css code with the following if you only want to align the lightbox arrows and keep the scrollbar.

    .mfp-bg, .mfp-wrap {
        max-height: 100vh !important;
        overflow: hidden;
    }

    Best regards,
    Ismael

    in reply to: Search Console noindex kennzeichnet #1089805

    Hi,

    Thanks for the update.

    Implementation of the specified code do not work (only white page displayed)

    Did you copy the code from your email? Please copy it directly from the forum. Or edit the following line if you’re not using WooCommerce:

            if( is_product_category() || is_shop() || is_archive() ) {
    
    

    Replace it with:

            if( is_archive() ) {
    

    Best regards,
    Ismael

    in reply to: Ajax doesn't load seperate PHP file #1089803

    Hi,

    Thank you for understanding. Let us know if you come up with something using the standard WP AJAX method or anything else.

    Have a nice day.

    Best regards,
    Ismael

    in reply to: Responsive background image for the whole site #1089802

    Hi,

    Not really sure if that’s a good idea, but you can use this css code to remove the default background of the elements.

    html, #scroll-top-link, .html_stretched #wrap_all, body#top, #main, .avia-msie-8 .av_header_sticky_disabled#header {
        background-color: transparent;
    }

    You may no longer be able to add a custom background to the cells if you add that css code.

    Best regards,
    Ismael

    in reply to: Split Menu – logo won't center align #1089800

    Hi,

    Thanks for the update.

    You have to adjust the max-width property of the logo. It’s currently set to 100px.

    #header .logo img {
        top: 50%;
        transform: translateY(-50%);
        max-width: 340px;
    }
    

    Best regards,
    Ismael

Viewing 30 posts - 23,431 through 23,460 (of 67,155 total)