January 28, 2019 at 1:39 pm #1059617
Hello team Kriesi,
On my websites I use your contactform and unfortunately I receive lot of spam despite captcha. Can you please let me know what is the best way to solve this problem?
SaschaJanuary 31, 2019 at 11:27 am #1060891
Thank you for using Enfold.
You can install security plugins such as WordFence or Sucuri to fend some malicious activities off the site. And install a third party contact form plugin such as Contact Form 7 or Gravity Forms, which have their own set of security modules such as the Google reCAPTCHA widget.
If you don’t want to install one of these, try this Google reCAPTCHA plugin instead, which is specifically created for Enfold:
IsmaelFebruary 4, 2019 at 1:55 pm #1062674
Thanks! I installed the zipfile as plugin. Do I have to do anything else or is it just working by installing?
SaschaFebruary 6, 2019 at 5:02 am #1063447
Which one did you install? If you’re using the Enfold Recaptcha plugin, you have to generate an API key from the Google reCAPTCHA admin console (https://www.google.com/recaptcha/admin). Please provide a link to the contact page so that we can check the recaptcha widget. Better yet, include the WP and FTP login details.
IsmaelFebruary 12, 2019 at 3:41 pm #1065972February 13, 2019 at 5:13 am #1066241
Thank for the update. The provided credentials for the WP and FTP are invalid though. Please check the info carefully and include the reCAPTCHA site/secret key in the private field.
For new inquiries, please open a new thread. Thank you.
IsmaelFebruary 13, 2019 at 11:17 am #1066408February 14, 2019 at 5:14 am #1066775
Thanks for the update.
. Please check the info carefully and include the reCAPTCHA site/secret key in the private field.
You’ll need the Google reCAPTCHA API keys in order to install the spam protection widget. After generating the API keys, update the theme to version 4.5.4 and then go to the Enfold > Google Services panel. You’ll find the reCAPTCHA widget options there including the API keys fields.
You can generate the API keys from the Google console.
IsmaelFebruary 14, 2019 at 11:46 am #1066907February 14, 2019 at 3:37 pm #1067005
Thanks for the update.
It’s not working properly because the plugin version of the widget was still installed. I removed the plugin and re-added the keys in their respective fields. You can actually use both versions in case the other one fails. It will help us improve the widget as well. Please let us know if the spam emails subsides.
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