Viewing 14 posts - 1 through 14 (of 14 total)
  • Author
    Posts
  • #1059617

    Hello team Kriesi,
    On my websites I use your contactform and unfortunately I receive lot of spam despite captcha. Can you please let me know what is the best way to solve this problem?

    Thank you!

    Best regards,
    Sascha

    #1060891

    Hey Sascha,

    Thank you for using Enfold.

    You can install security plugins such as WordFence or Sucuri to fend some malicious activities off the site. And install a third party contact form plugin such as Contact Form 7 or Gravity Forms, which have their own set of security modules such as the Google reCAPTCHA widget.

    // https://contactform7.com/recaptcha/
    // https://docs.gravityforms.com/captcha/

    If you don’t want to install one of these, try this Google reCAPTCHA plugin instead, which is specifically created for Enfold:

    // https://github.com/KriesiMedia/enfold-library/tree/master/integration%20plugins/Enfold/Enfold%20G%20Recaptcha

    Best regards,
    Ismael

    #1062674

    Hi Ismael,

    Thanks! I installed the zipfile as plugin. Do I have to do anything else or is it just working by installing?

    Best regards,
    Sascha

    #1063447

    Hi,

    Which one did you install? If you’re using the Enfold Recaptcha plugin, you have to generate an API key from the Google reCAPTCHA admin console (https://www.google.com/recaptcha/admin). Please provide a link to the contact page so that we can check the recaptcha widget. Better yet, include the WP and FTP login details.

    Best regards,
    Ismael

    #1065972
    This reply has been marked as private.
    #1066241

    Hi,

    Thank for the update. The provided credentials for the WP and FTP are invalid though. Please check the info carefully and include the reCAPTCHA site/secret key in the private field.

    For new inquiries, please open a new thread. Thank you.

    Best regards,
    Ismael

    #1066408
    This reply has been marked as private.
    #1066775

    Hi,

    Thanks for the update.

    . Please check the info carefully and include the reCAPTCHA site/secret key in the private field.

    You’ll need the Google reCAPTCHA API keys in order to install the spam protection widget. After generating the API keys, update the theme to version 4.5.4 and then go to the Enfold > Google Services panel. You’ll find the reCAPTCHA widget options there including the API keys fields.

    You can generate the API keys from the Google console.

    // https://www.google.com/recaptcha/admin)

    Best regards,
    Ismael

    #1066907
    This reply has been marked as private.
    #1067005

    Hey!

    Thanks for the update.

    It’s not working properly because the plugin version of the widget was still installed. I removed the plugin and re-added the keys in their respective fields. You can actually use both versions in case the other one fails. It will help us improve the widget as well. Please let us know if the spam emails subsides.

    Best regards,
    Ismael

    #1071241
    This reply has been marked as private.
    #1072085

    Hi,

    Thanks for the update.

    Are you receiving any spams lately?

    You can’t change the style of the widget, unfortunately.
    Please see the private field regarding the submit button label.

    Best regards,
    Ismael

    #1075899
    This reply has been marked as private.
    #1076587

    Hi Sascha,

    Great news, please let us know if you should need any further help on the topic.

    Best regards,
    Rikard

Viewing 14 posts - 1 through 14 (of 14 total)

You must be logged in to reply to this topic.