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Viewing 30 posts - 22,291 through 22,320 (of 67,491 total)
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  • in reply to: Blank Template Page #1121426

    Hi,

    Thank you for the update.

    You can refer to the existing template files in the theme e.g., page.php, single.php, template-builder.php etc. If you don’t want to include the header or the footer section, check the template-blank.php file.

    Best regards,
    Ismael

    in reply to: Opengraph preview for meta Title and description #1121425

    Hey Stefano,

    Thank you for reaching to us.

    The site is not opening properly on our end. Is it down? Are you doing something to the site right now?

    Best regards,
    Ismael

    in reply to: Blur Preview Thumbnail #1121424

    Hi,

    Are you sure that the Simple Image Sizes plugin is installed and activated properly? Please post the login details so that we can check the dashboard.

    Thank you for the update.

    Best regards,
    Ismael

    in reply to: Internet Explorer 11 compatability #1121422

    Hi,

    Sorry about that. I updated the link containing the latest version. Please try it again. You may need to install an extractor software such as WinRAR or WinZip in order to open that file properly.

    Best regards,
    Ismael

    in reply to: Maintenance Mode #1121419

    Hey Thomas,

    Vielen Dank, dass Sie Enfold verwenden.

    Der Inhalt der Seite wird anscheinend richtig angezeigt. Ist es behoben?

    Best regards,
    Ismael

    Hey anma,

    Thank you for using Enfold.

    There must be something in the plugin that is affecting the media query. Unfortunately, we can’t help you with this because we’re not familiar with the plugin’s code. Please contact the plugin author for additional help.

    Best regards,
    Ismael

    in reply to: Load more button for color section #1121411

    Hey jonnyckk,

    Thank you for using Enfold.

    I can’t find the toggle button in your page. Most of the links redirect to a pdf file. Anyway, you can probably toggle the button itself after the click event. Just find the button selector and use the toggle function as shown in the previous threads.

    Best regards,
    Ismael

    in reply to: Textbox on hover over text in text-box #1121410

    Hey Frank,

    Thank you for using Enfold.

    You can use the tooltip feature within the theme. Just add a “data-avia-icon-tooltip” attribute in any element and it will be automatically converted into a tooltip.

    <span data-avia-icon-tooltip="&#10;&#10;This is the content of the tooltip&#10;&#10;">I am a tooltip</span>
    

    Best regards,
    Ismael

    Hey coolicious,

    Thank you for using Enfold.

    Sorry, I don’t seem to understand what you’re trying to do. Could you explain a bit further? Where did you put that code? It’s a PHP code so you can’t add it directly in the builder if in case that’s what you’re trying to do.

    Best regards,
    Ismael3

    in reply to: Enfold media breakpoints where menu and logo overlap #1121406

    Hi,

    Thank you for the update

    Did you toggle the Performance > File Compression settings after adding the code? Did the adjustment take effect? The font size of the menu items should be smaller and the space between them narrower.

    Best regards,
    Ismael

    in reply to: Shop title on Woocommerce Product Search Results #1121403

    Hi,

    Thank you for the update.

    You can probably use the “avf_title_args” to adjust the title when the post_type query is set. A few example of its usage can be found in these threads.

    // https://kriesi.at/support/topic/how-do-i-display-the-field-title-instead-of-blog-in-article/#post-1112584
    // https://kriesi.at/support/topic/force-product-title-to-use-h1-tag-when-using-advanced-layout-builder/#post-1110520

    Best regards,
    Ismael

    in reply to: The site is experiencing technical difficulties. #1121394

    Hi,

    Thank you for using Enfold.

    The following thread might be related. The user accidentally placed the functions-enfold.php file inside the root directory of his installation.

    // https://kriesi.at/support/topic/theme-not-working-with-php-7-0/#post-1107015

    Please check your root directory and remove any unnwanted files there.

    Best regards,
    Ismael

    in reply to: logo in full size and centered #1121389

    Hi,

    Thank you for the update.

    Can we access the site? We would like to check the settings.

    Best regards,
    Ismael

    in reply to: Lightbox missing in horizontal galery #1121387

    Hi,

    Did you add the following css code somewhere?

    .av-horizontal-gallery-enlarge-effect .av-horizontal-gallery-wrap.av-active-gal-item {
        z-index: 2;
        -webkit-transform: scale(1.3);
        -ms-transform: scale(1);
        transform: scale(1.3);
    }
    

    It enlarges the images along with the lightbox link and placing it outside the slider container — hiding it.

    Best regards,
    Ismael

    in reply to: Multi-Language Shop – Fullwidth isnt loading #1121383

    Hi,

    Did you toggle the Performance > File Compression as instructed previously? You have to do this because the current scripts are compressed, so any changes that you make in the site styling will not take effect.

    Best regards,
    Ismael

    in reply to: missing images after demo import #1121382

    Hi,

    Thank you for the update.

    We tried to import the demo but it’s the same — the image were not included. It’s possible that there’s an issue between your host and the server where the images are located. Do you have a local host or server in your machine? You can import the demo on a staging version and upload it manually in the site.

    Best regards,
    Ismael

    Hi,

    Did you toggle the file compression settings in the performance panel after changing the font? You may not have seen the changes before because the site loaded the old stylesheet or the page is cached. Let us know if toggling the file compression helps.

    Best regards,
    Ismael

    in reply to: Testimonial Slider showing All Slides #1121378

    Hi,

    Great! Let us know if you need anything else. We’ll close the thread now.

    Have a nice day.

    Best regards,
    Ismael

    in reply to: tab links scroll upward #1121376

    Hi,

    Thank you for the update.

    You have to edit the files via FTP. The tabs.js file is located in wp-content > themes > enfold > config-templatebuilder > aviashortcodes > tabs folder. And if you want to override the shortcodes from your child theme, please follow this short tutorial.

    // https://kriesi.at/documentation/enfold/intro-to-layout-builder/#add-elements-to-alb

    Add that snippet in the functions.php file, then create a new folder called “shortcodes” inside the child theme directory. You can override any shortcodes by creating a copy of the parent shortcode files (config-templatebuilder > aviashortcodes) inside the child theme’s “shortcodes” folder.

    In your case, look for the tabs folder, copy it and move it inside the child theme’s shortcodes folder. Edit the tabs.php file, look for this code around line 75 of the extra_assets function:

     //load css
    			wp_enqueue_style( 'avia-module-tabs' , AviaBuilder::$path['pluginUrlRoot'].'avia-shortcodes/tabs/tabs.css' , array('avia-layout'), false );
    
    			//load js
    			wp_enqueue_script( 'avia-module-tabs' , AviaBuilder::$path['pluginUrlRoot'].'avia-shortcodes/tabs/tabs.js' , array('avia-shortcodes'), false, TRUE );
    

    Replace it with:

    //load css
    			wp_enqueue_style( 'avia-module-tabs' , get_stylesheet_directory_uri() . '/shortcodes/tabs/tabs.css' , array('avia-layout'), false );
    
    			//load js
    			wp_enqueue_script( 'avia-module-tabs' , get_stylesheet_directory_uri() . '/shortcodes/tabs/tabs.js' , array('avia-shortcodes'), false, TRUE );
    
    

    You can then modify the tabs.js file in the child theme.

    Best regards,
    Ismael

    Hey Bradley,

    Sorry for the troubles.

    Can we access the site? We have to inspect the page where you place the slider.

    Thank you for using Enfold.

    Best regards,
    Ismael

    in reply to: Monthly calendar not working #1121371

    Hi,

    Thank for the update.

    They’re all because of the script above. Please look for this code:

    add_action( ‘wp_enqueue_scripts’, ‘ava_load_jquery_dep_script’, 10 );
    

    Replace it with:

    // add_action( ‘wp_enqueue_scripts’, ‘ava_load_jquery_dep_script’, 10 );
    

    That will disable the script completely. Don’t forget to disable the File Compression settings afterwards.

    Best regards,
    Ismael

    Hey Steve,

    Thank you for using Enfold.

    The advance layout builder is activated for that product. Switch to the default editor to show the default product elements such as the product image, tab, description etc.

    Best regards,
    Ismael

    in reply to: SPAM MAILS #1121367

    Hi,

    Thank you for the update.

    The reCAPTCHA script is creating an error but I’m not exactly sure how. Please try to upgrade the theme to the beta version. It contains improvements for the spam protection feature. Check the private field. Extract the file using any extractor software like WinRAR or WinZip and RAR Extractor Free for Mac.

    Best regards,
    Ismael

    in reply to: Blur Preview Thumbnail #1121103

    Hi,

    Thank you for the update.

    You should be able to adjust the thumbnails in the Settings > Media panel. You’ll find a list of thumbnails there. After the thumbnail adjustment, save the changes and don’t forget to regenerate thumbnails. You can also just upload the images again if you prefer.

    Best regards,
    Ismael

    in reply to: Woocommerce checkout page #1121102

    Hi,

    Thank you for the update.

    Did you create the new-style.css file? The css code there overrides the default style of the checkout page. Please remove the code or adjust the styles accordingly. This is one of the css declaration that alters the width of the checkout fields column.

    .col-1 {
        flex: 0 0 8.33333%;
        max-width: 8.33%;
    }
    

    This same css also exists in the style.css file.

    Best regards,
    Ismael

    in reply to: logo in full size and centered #1121100

    Hi,

    Thank you for the update.

    Try to go back to the logo option, click upload and in the media library re-select the same image, but this time select the “Full Size” in the Size dropdown. It’s right under the copyright field within Attachment Details.

    Best regards,
    Ismael

    in reply to: Translation with Poedit and Child Theme #1121098

    Hey Chris,

    Thank you for using Enfold.

    Are you trying to use your own translation in the child theme? Please remove the current code in the functions.php file and replace it with the following snippet.

    function overwrite_language_file_child_theme() {
        $lang = get_stylesheet_directory().'/lang';
        return $lang;
    }
    add_filter('ava_theme_textdomain_path', 'overwrite_language_file_child_theme');

    Which texts in particular are you trying to translate?

    Best regards,
    Ismael

    Hey Vincent,

    Thank you for using Enfold.

    You should define the width and height of the svg image using css or add the size attributes directly in its markup. Something like this should work:

    #custom_html-4 svg {
        width: 200px;
        height: 200px;
    }
    

    Best regards,
    Ismael

    in reply to: Customize Contact form #1121094

    Hey oeilneuf74,

    Thank you for using Enfold.

    Looks like you’ve switched to the theme’s contact form. Do you still require help with this?

    Best regards,
    Ismael

    in reply to: Multi-Language Shop – Fullwidth isnt loading #1121092

    Hey skrziwon,

    Thank you for using Enfold.

    Did you add this code somewhere?

    .container {
        padding-top: 0px;
        padding-right: 15px !important;
        padding-bottom: 0px;
        padding-left: 15px !important;
    }
    

    Please remove that code then toggle the Performance > File Compression settings.

    Best regards,
    Ismael

Viewing 30 posts - 22,291 through 22,320 (of 67,491 total)