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Viewing 30 posts - 19,921 through 19,950 (of 66,645 total)
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  • in reply to: Logo Centered Split Menu, with Transparent Logo Area #1151099

    Hey MLA18,

    Thank you for the inquiry.

    That is currently not possible because the logo and the main menu are inside the same container, which is where the background is applied. You may need to stick with a background behind the logo, or remove the entire header background.

    Best regards,
    Ismael

    in reply to: "Serve scaled images" bug #1151091

    Hi,

    The srcset option is currently under development, but it might take a while before it will be fully implemented in the theme. Which element are you trying to optimize? These articles should help you optimize the images, and the theme in general.

    // https://kriesi.at/archives/4-key-wordpress-image-optimization-tips
    // https://kriesi.at/archives/scoring-100-100-in-google-pagespeed-insights-gtmetrix-pagespeed-and-yslow

    Thank you for your patience.

    Best regards,
    Ismael13

    in reply to: Enfold – Submenu fullwidth – item jumps #1151087

    Hi,

    Thank you for the inquiry.

    We can see the issue on Firefox Windows 10, but we can’t really figure out what’s causing it. We inspected the stylesheet but didn’t really find anything unusual with it. Is it happening when the Performance > File Compression settings are enabled? Is there a cache plugin installed?

    Best regards,
    Ismael

    in reply to: Translation cart check-out #1151084

    Hey Margit,

    Thank you for the inquiry.

    You should be able to translate the string using the Loco Translate plugin, or by manually editing the language files using translation tools such as POEdit.

    // https://wordpress.org/plugins/loco-translate/

    Best regards,
    Ismael

    in reply to: One page layout not scrolling to link anchors #1150933

    Hey tonyiatridis,

    Thank you for the inquiry.

    It’s probably because of the protocol of the URL in the menu item. It’s still set to “http” instead of “https”. Please try to recreate the menu from scratch or update the URL.

    Best regards,
    Ismael

    in reply to: ReCaptcha no longer shows up in contact forms #1150930

    Hi,

    Thank you for the update.

    You have to accept the cookies and reload the page first. Only then you will be able to use the contact form, unless the Enfold > Privacy & Cookies > Default Cookie Behaviour settings is set to the first option (All cookies and services are accepted on first page load, user can opt out). You can also enable the Auto Reload Page option in the Advanced Options section if you don’t want to manually refresh the page after accepting the cookies.

    Best regards,
    Ismael

    in reply to: Category Title in Category/Archive Page #1150926

    Hi,

    Thanks for the update.

    You can modify the archive.php file. If you have a child theme, just create a copy of the file in the child theme directory. Look for the term or category description around line 34:

    <?php 
    
    						$tds =  term_description(); 
    						if($tds)
    						{
    							echo "
    <div class='category-term-description'>{$tds}</div>
    ";
    						}
    					?>
    

    Below, you can add this code to render the category title:

    <?php single_cat_title('Currently browsing '); ?>.
    
    

    More info in the documentation.

    // https://developer.wordpress.org/reference/functions/single_cat_title/

    Best regards,
    Ismael

    in reply to: Avia Layout Builder and Polylang Problem #1150923

    Hi,

    Thank you for the update.

    The WPML plugin is what is currently used in the site. Did you disable the Polylang plugin? Are you able to translate the pages using the current plugin? We will leave the link to the documentation just in case.

    // https://wpml.org/documentation/theme-compatibility/enfold/

    Best regards,
    Ismael

    Hi,

    Thank you for the update.

    You can hide the text initially, then only display it when its respective language is active. Please replace the css with the following code.

    .avia_cookie_text span {
        display: none;
    }
    
    html[lang="sl-SI"] .sl-cookie, 
    html[lang="en-US"] .eng-cookie,
    html[lang="it-IT"] .it-cookie {
        display: inline;
    }

    Best regards,
    Ismael

    in reply to: Custom header image for posts? #1150881

    Hi,

    Thank you for the inquiry.

    You can use the is_singular(‘sfwd-courses’) conditional tag to display a slider only on the course pages.

    This is the previous snippet:

    // https://pastebin.com/Gm8U9Z14

    Thread: https://kriesi.at/support/topic/advanced-layout-editor-for-blog-post-page/#post-994194

    You can duplicate the snippet and change the function name “ava_after_main_container_mod” to something else. Then adjust the this line:

     if(is_single()) {
            echo $output;
        }
    

    ,.. to:

     if(is_singular('sfwd-courses')) {
            echo $output;
        }
    

    Best regards,
    Ismael

    Hi,

    Thank you for the update.

    We want it to simply pull in the full size image

    That is the default size of the featured image in the single post page. If you want to adjust it, install the following plugin, then go to the Settings > Media panel. Look for the “entry_with_sidebar” thumbnail, adjust the width and height value, update, save and then regenerate the thumbnails. You have to manually upload the images again if you don’t want to regenerate all existing thumbnails.

    // https://wordpress.org/plugins/simple-image-sizes/

    Let us know how it went.

    Best regards,
    Ismael

    in reply to: Blog Single Post Featured Image Size #1150877

    Hi,

    Thank you for the inquiry.

    That is the default size of the featured image in the single post page. If you want to adjust it, install the following plugin, then go to the Settings > Media panel. Look for the “entry_with_sidebar” thumbnail, adjust the width and height value, update, save and then regenerate the thumbnails. You have to manually upload the images again if you don’t want to regenerate all existing thumbnails.

    // https://wordpress.org/plugins/simple-image-sizes/

    Best regards,
    Ismael

    in reply to: Mobile Menu stuck #1150857

    Hi!

    Did you see my link I posted a while back? It can be solved with JavaScript event handlers!

    Yes, we included that in the report and we are currently testing it because it looks promising. We’ll let you know.

    Cheers!
    Ismael

    in reply to: WP caught error in admin-ajax after upgrading to 4.6.2? #1150854

    Hi,

    I see. Another user reported that errors occur when executing WP-CLI commands. Are you still receiving the same errors in the mail?

    Best regards,
    Ismael

    in reply to: Caching Issue #1150850

    Hi,

    Thank you for the update.

    We are not really sure if this is an issue with the theme because we are not able to reproduce the problem on our local installation. The resources are loading properly on incognito mode even when the “aviaCookieSilentConsent” is not added in the local storage. Do you have a staging version of the site, or any other site using Enfold?

    Best regards,
    Ismael

    in reply to: Cookie concent bar on mobile and tablet #1150847

    Hi,

    Great! Glad that the consent bars are now visible.

    1-2) You can definitely enable the file compression settings, but new changes or modifications will not take effect immediately, so make sure that everything in the site is completely done before turning them on again.

    3.) Nothing really. Just make sure that the site is using the updated version of the theme. If you ran into troubles again, you can always come back in the forum.

    Thank you for your patience.

    Best regards,
    Ismael

    in reply to: wrong tooltip position in firefox #1150831

    Hi,

    What is the login URL? We tried the default login URL, but it redirects to a 404 page. Please include it in the private field.

    Thank you for your patience.

    Best regards,
    Ismael

    Hi,

    Thank you for the update.

    Have you tried using the Image element as suggested above? You can set the caption to display over the image, and adjust the overlay appearance. It is also possible to display the caption on hover.

    Unfortunately, we can’t set the caption in the partner/logo element to go over the images because they are added as tooltip, which is rendered outside the item container.

    Best regards,
    Ismael

    in reply to: color section background image parallax issue #1150821

    Hi,

    We’ll let you know once we found a fix. For now, you can either use the css code to pull the background upwards or add the script to emulate a resize event. Please don’t hesitate to open a new thread if you need anything else.

    Thank you for your patience.

    Best regards,
    Ismael

    in reply to: header widget help #1150818

    Hi,

    Glad it worked.

    The only thing is I don’t understand why this code (in documentation) doesn’t work.

    There is probably a missing option that we missed, or another css modification is preventing it from working as is expected. Please open a new thread if you need anything else. We’ll close the thread for now.

    Best regards,
    Ismael

    in reply to: Mobile Menu stuck #1150813

    Hi,

    Sorry about that. We tried to create an overlay behind the mobile menu to cover the main container and hopefully prevent scrolling of the background layers, but it didn’t work. Seems to be an issue with the new iOS update as mentioned.

    The issue has been reported to the dev team, so hopefully they will find a solution. We’ll get back to you once it is available.

    Thank you for your patience.

    Best regards,
    Ismael

    in reply to: Instagram widget in cookie window? #1150797

    Hey L+T,

    Thank you for the inquiry.

    The theme’s Instagram widget doesn’t really generate any cookies because the images are directly scraped from the Instagram server, so it doesn’t have to be included in the privacy options. Unfortunately, Instagram is now discouraging this method in favor of their new API, which requires a proper form of authentication that will probably generate cookies.

    You can find the deprecation notice in the following link.

    // https://www.instagram.com/developer/
    // https://developers.facebook.com/docs/instagram-basic-display-api/

    We don’t really know yet whether this new API will be added in the theme or not, so for now you have to use a plugin.

    // https://wordpress.org/plugins/instagram-feed/
    // https://wordpress.org/plugins/wd-instagram-feed/

    Best regards,
    Ismael

    Hi Justin,

    That’s great! Glad to know that it’s working again now. Please let us know in another thread if you need anything else. We’ll close this one for now.

    Have a nice day.

    Regards,
    Ismael

    Hi!

    All the snippets that we recently added in the functions.php file are necessary, so you should not remove them. They will enable the ALB and the Layout meta box for the custom post types, and execute shortcodes that are added within the builder elements.

    We urged you to close the thread because the initial problems have already been solved — the ALB for custom post type and the duplicate shortcodes. Prolonging threads is actually at your disadvantage because it gets quite confusing not only for us but for other users who might be looking for the same solution. This is why we always ask our users to open a separate thread for each inquiry, and ask them to avoid extending existing ones.

    Thank you for understanding.

    Best regards,
    Ismael

    in reply to: Fixing tab section not showing all of the content #1150774

    Hi,

    Thank you for the info.

    The content of the tab section is taller than the specified maximum height value, cutting off any content at the bottom. Please try to use this css code to remove the height restriction.

    .av-tab-section-outer-container {
    	max-height: none !important;
    }

    And don’t forget to toggle the Performance > File Compression settings after adding the code.

    Best regards,
    Ismael

    Hi,

    Sorry for the delay. Could you give us a screenshot of the map section on Safari? I will ask the team to check the thread. Please wait for their response.

    Thank you for your patience.

    Best regards,
    Ismael

    Hi,

    Sorry about that. We only checked the stylesheets and external resources from the network tab, but forgot to inspect the markup. Unfortunately, we are still not sure why the rewrites are not working. Did you contact the WP Rocket support yet? They might be able to help us figure out the issue.

    Do you have a dev version of the js-interactive site? Have you tried disabling some of the plugins to rule out incompatibility? I will ask the rest of the team to check the thread. Please wait for their response.

    Thank you for your patience.

    Best regards,
    Ismael

    in reply to: Comments and comment box missing on pages #1150437

    Hi,


    @kjwaggz
    : The snippet above should fix the issue temporarily. Do you have a staging site where we can see the issue? Please create a new ticket and post the necessary details in the private field so that we can inspect the issue. We’ll close this thread for now.

    Best regards,
    Ismael

    Hi,

    Thank you for the clarification.

    What is the current order of the items in the portfolio grid? Is it by date? Please note that the order of the posts in the post navigation is not directly linked to how they are sort in the main gallery. The navigation, which is based on the get_adjacent_posts function, will contain the adjacent posts based on the date they are published.

    // https://developer.wordpress.org/reference/functions/get_adjacent_post/

    If you want to change the query or sort the adjacent posts by title instead of by date, use this filter in the functions.php file.

    function avf_get_prev_post_sort_mod( $sort ) {
    	return "ORDER BY p.post_title DESC LIMIT 1";
    }
    add_filter( 'get_previous_post_sort', 'avf_get_prev_post_sort_mod' );
    
    function avf_get_next_post_sort_mod( $sort ) {
    	return "ORDER BY p.post_title ASC LIMIT 1";
    }
    add_filter( 'get_next_post_sort', 'avf_get_next_post_sort_mod' );

    Best regards,
    Ismael

    in reply to: Create a slide (texts) in top bar #1150429

    Hi,

    Thank you for the update.

    Can you give us access to the site? We’ll try to implement the modification for you. Please add the login details in the private field, and make sure that the Appearance > Editor panel is accessible.

    Best regards,
    Ismael

Viewing 30 posts - 19,921 through 19,950 (of 66,645 total)