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  • March 24, 2015 at 6:47 pm #417293
    crnaosa

    Hi,

    I have just realized that since I’ve installed enfold, twelve days ago, I don’t have comments on pages.

    Is there a way to enable comments by default for all pages?

    March 24, 2015 at 8:37 pm #417371
    crnaosa

    I am using Avia Layout Builder for my pages and I am aware that I can bring back comments with it, but that way I have to do it for every page again and again, and that requires too much time. Is it possible to simply enable comments and comment box for all pages? Thanks.

    March 25, 2015 at 5:33 pm #417957
    Elliott

    Hi!

    Try one of these solutions out.

    https://kriesi.at/support/topic/enable-comments-portfolio-pages/
    https://kriesi.at/support/topic/enfold-comments-on-pages/

    Regards,
    Elliott

    June 8, 2015 at 2:15 pm #456084
    sanglicious
    This reply has been marked as private.
    June 8, 2015 at 2:34 pm #456096
    Yigit

    Hi!

    Please add Comments element under Content elements of Advanced Layout Builder to the bottom of your post that you have created using Advanced Layout Builder

    Best regards,
    Yigit

    June 8, 2015 at 8:08 pm #456314
    sanglicious
    This reply has been marked as private.
    June 8, 2015 at 9:13 pm #456330
    sanglicious
    This reply has been marked as private.
    June 9, 2015 at 7:51 am #456485
    Rikard

    Hi!

    If the post is made with the ALB, yes. If made with the default editor, no.

    Best regards,
    Rikard

    December 5, 2018 at 11:53 am #1041175
    ptolda

    I would like to reopen this discussion because it’s true, if you try to do it with the default editor it is not possible.

    This problem should be solved because it is not correct to be forced to use the ALB on each page just to be able to view the comments.

    does anyone know how to fix this bug?

    thanks

    December 11, 2018 at 1:04 am #1043460
    Ismael

    Hi,

    The comments should display by default when you’re using the default editor. Can you give us a link to the site? Did you adjust the Settings > Discussion options?

    Best regards,
    Ismael

    December 11, 2018 at 9:45 am #1043642
    ptolda

    First of all if I change from text to visual, I lose all the text content, and the comments section is no longer displayed !

    thanks

    December 14, 2018 at 10:37 am #1045189
    Ismael

    Hi,

    Thanks for the update.

    I created a test post and the comment section is visible there. (see private field)
    Where can we see the issue? Please note that you have to manually insert the “Comments” element when you’re using the ALB (Advance Layout Builder).

    Best regards,
    Ismael

    December 14, 2018 at 2:25 pm #1045278
    ptolda

    Hi Ismael

    I wrote in the pages, the problem happens in the pages, please try check there.

    thank you

    December 17, 2018 at 4:42 pm #1046373
    Ismael

    Hi,

    Did you allow the comments for that particular page? Please edit the page then look for the “Discussions” panel. Tick the “Allow comments” option.

    // https://codex.wordpress.org/Comments_in_WordPress#Turning_on_Comments_for_a_Single_Post_or_Page

    Best regards,
    Ismael

    December 19, 2018 at 9:37 am #1047120
    ptolda

    already done obviously, sorry but there is no one who wants to access the panel and check the problem in the pages?

    December 21, 2018 at 12:36 pm #1048149
    Ismael

    Hi,

    Thanks for the update. I see the issue now but I’m not sure what’s causing it. Please edit the includes > helper-assets.php file, look for this code on line 395:

    add_filter( 'comments_open', 'av_comments_on_builder_posts_required', 10, 2 );

    Comment it out or disable it temporarily:

    // add_filter( 'comments_open', 'av_comments_on_builder_posts_required', 10, 2 );

    Let us know if that changes anything.

    I did access the file server but I think it’s for a different site. To confirm it, I deleted the whole header.php file but it didn’t break the “assicurazioneviaggiothailandia” site.

    Best regards,
    Ismael

    December 21, 2018 at 4:43 pm #1048228
    imagestudios

    I was experiencing the same issue with comments element not working in ALB and commenting out the code you suggested worked. Thank you!

    December 22, 2018 at 9:29 pm #1048659
    Victoria

    Hi imagestudios,

    Glad it worked for you :)

    If you need further assistance please let us know.
    Best regards,
    Victoria

    February 25, 2019 at 11:36 pm #1071535
    Jannis

    Hi,

    I just had the same issue and could only solve it this way. I had General -> Discussions the comments allowed, per each post the discussion and comments allowed + I put the comment from the ALB editor on the bottom. Yet the only solution to fix the “comments are closed”-bug by removing this function. Since I use a child theme I put this in my child theme in order not to need to adjust it on every theme update:

    //Remove a function from the parent theme
function remove_parent_filters() {
	remove_filter('comments_open', 'av_comments_on_builder_posts_required');
}
add_action( 'after_setup_theme', 'remove_parent_filters' );

    But guys, this is a legitimite bug. Please look into this and fix it. Apart from that Enfold is clearly the best theme ever :)

    • This reply was modified 5 years, 5 months ago by Jannis.
    February 27, 2019 at 1:23 am #1072098
    Ismael

    Hi,

    @jannis: Thanks for the info. We can’t reproduce the issue on our end, so there is something in your installation that is causing the comments to not display aside from that filter. We would like to test the issue further, but we’ll have to access your site’s dashboard and the file server. Please post the FTP and WP login details in the private field.

    Best regards,
    Ismael

    October 21, 2019 at 10:11 pm #1149994
    kjwaggz

    I am using the default WordPress editor for the main blog page and for each blog post NOT the ALB and still the only way to see the add a comment box is to manually add a comment FIRST but then it displays comments are closed. I have all of the settings correct for the post
    1) Checked Comments/Discussion per post
    2) WP settings are set to allow comments with no restrictions. (Allow people to comments on new articles, Comment Author must fill out name and email, Anyone can post comment)

    If I don’t add a comment manually, as an admin in the post, the ‘Comments are Closed’ doesn’t even show. No comment box or anything.

    I agree with previous poster. This a bug.

    October 23, 2019 at 10:27 am #1150437
    Ismael

    Hi,


    @kjwaggz    : The snippet above should fix the issue temporarily. Do you have a staging site where we can see the issue? Please create a new ticket and post the necessary details in the private field so that we can inspect the issue. We’ll close this thread for now.

    Best regards,
    Ismael

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