Forum Replies Created
-
AuthorPosts
-
Hi,
Thank you for the update.
Did you install any plugins related to the menu? It is possible that the plugin overrides the same PHP Class used to create the menu editor, so it removes the mega menu option. Only one theme or plugin is allowed to override the Class. One example of this issue is with the PopUp Maker plugin.
// https://kriesi.at/documentation/enfold/mega-menu/#mega-menu-appears-as-a-normal-menu
// https://docs.wppopupmaker.com/article/297-popup-maker-is-overwriting-my-menu-editor-functions-how-can-i-fix-thisWe were able to login to the site, but we couldn’t access the plugins panel.
Best regards,
IsmaelHi,
Thank you for the update.
Does this mean I don’t have to do anything because the theme is already adding structured data?
It depends on the site’s requirements. The theme includes basic schema markup to the templates and builder elements, which is usually enough for simple blog sites, but you may need to improve it a bit if you really want to organize the structure of your pages or portray a specific business niche. As suggested previously, you can disable the default markup from the theme and install a third party plugin like Yoast, or try one of these plugins.
// https://wordpress.org/plugins/schema/
// https://wordpress.org/plugins/schema-and-structured-data-for-wp/Best regards,
IsmaelHi,
Thank you for the inquiry.
The default cookie consent or privacy options are disabled when we checked the site. Looks like you’re using a plugin to display a different consent bar. Do you have a staging or development version of the site where we can check or test the issue?
Did you apply the suggested modification from the previous thread?
// https://kriesi.at/support/topic/cookie-consent-bar/#post-1146123
Best regards,
IsmaelHi,
Sorry for the confusion. You can use the following css code to reverse the gold and blue logo on mobile view.
@media only screen and (max-width: 767px) { .responsive.html_mobile_menu_tablet #top .av_alternate_logo_active .logo a > img { opacity: 1; } .responsive.html_mobile_menu_tablet #top .av_header_transparency.av_alternate_logo_active .logo a > img { opacity: 0; } .responsive.html_mobile_menu_tablet #top .av_header_transparency .logo img.alternate { display: block; opacity: 1; } }
Please don’t forget to toggle the Performance > File Compression settings after adding the code.
Best regards,
IsmaelHi,
Thank you for the update.
The calculation of the new position for the tab section after the ninth tab is incorrect. We modified the config-templatebuilder > aviashortcodes > tab_section > tab_section.js file and adjusted the base integer in the parseInt function so that it uses the decimal system.
var new_pos = ((parseInt(tab_nr,10) - 1) * -100 ); if ($('body').hasClass('rtl')) { new_pos = ((parseInt(tab_nr,10) - 1) * 100 ); }
It should work properly now.
Best regards,
IsmaelHi,
Thank you for the update.
We can’t find the category section in the overview page or the single product page. Could you give us a screenshot of the category section that you’d like to move? You can use imgur or dropbox for the screenshot.
Best regards,
IsmaelNovember 21, 2019 at 4:34 am in reply to: How to replace rather than add to enfold sidebar? #1158687Hi,
Sorry for the delay. The widget containing the “Shakespeare’s Top Characters” seems to be displaying at the top part of the sidebar just below the google ad widget. How did you add the ad widget?
Best regards,
IsmaelNovember 21, 2019 at 4:25 am in reply to: Shop page banner position – move banner from top to below products #1158686Hi,
Sorry for the late response. You can create a custom shop page using advance layout builder — add the Product Grid element to create the shop overview section and for the banner, try to add a Color Section element and apply the background to it. But first, you have to add the following snippet in the functions.php file.
add_theme_support( 'avia_custom_shop_page' );
Please visit the documentation for more info.
// https://kriesi.at/documentation/enfold/woocommerce-shop/#custom-woocommerce-shop-overview-with-advanced-layout-editor
Best regards,
IsmaelNovember 21, 2019 at 4:16 am in reply to: Cookie Consent Message and Modal Window fixed at bottom of page #1158685Hi,
Thank you for the inquiry.
Did you turn on the Performance > File Compression settings? It’s possible that the stylesheets are compressed and merged into a single file and it prevents the changes from taking effect. We tried to login, but the account above didn’t work. Please check the info carefully.
Best regards,
IsmaelNovember 19, 2019 at 10:33 am in reply to: Navigation is very shaky in IE & FF when scrolling #1158084Hi,
Thank you for the update.
We can still reproduce the issue on our end. Did you add any modifications to the site — custom scripts or anything? Temporarily, you can use the following css code to remove the “active” style from the “Welkom” menu item.
.html_header_sidebar #header .av-main-nav #menu-item-288.current-menu-item > a { border-left: 0 !important; } .html_header_sidebar #header .av-main-nav #menu-item-288.current-menu-item > a .avia-menu-text { color:inherit; }
Best regards,
IsmaelNovember 19, 2019 at 10:18 am in reply to: new icon instagram on social profile and bottom like others #1158082Hi,
Thank you for the update.
We added the css code in the site’s Quick CSS field — adjusted the colors using the social medias’ official icon colors. And we deactivated the Perfomance > File compression settings temporarily. You can enable it back once you’re completely done with the site.
#top #wrap_all .av-social-link-instagram a { background-color: #a67658; } #top #wrap_all .av-social-link-facebook a { background-color: #37589b; } #top #wrap_all .av-social-link-Whatsapp a { background-color: #25d366; } #top #wrap_all .av-social-link-mail a { background-color: #f0ad67; } #top #wrap_all .av-social-link-twitter a { background-color: #55acee; } #top .social_bookmarks li a { color: #fff; }
Best regards,
IsmaelHi,
Thank you for the update.
You can use the following css code to limit the width of the widget and align it to the center.
@media only screen and (min-width: 768px) { #custom_html-2 .custom-html-widget > div { max-width: 1310px; margin: 0 auto; } #custom_html-2 .slick-initialized .slick-slide { display: block; width: 18% !important; } #custom_html-2 .slick-track { width: 100% !important; } }
Best regards,
IsmaelNovember 19, 2019 at 9:52 am in reply to: Latest News widget — how to prevent time stamps from rendering? #1158075Hi,
Thank you for the update.
Yes, that should do the same thing — disable the news info in the avia news box or widget. It will not render the news-time container because the $time_format is set to false:
if($time_format) { echo "<span class='news-time'>".get_the_time($time_format)."</span>"; }
Best regards,
IsmaelNovember 19, 2019 at 6:30 am in reply to: Modal Window Cookie Consent deactivated but sourcecode is online! #1158037Hey Biggy,
Thank you for the inquiry.
Did you install any cache or minification plugins in the site? Please make sure the cache is purged, and that the site actually contains the recent changes in the theme options. It’s possible that the site is still using the old minified HTML containing the cookie consent element.
Best regards,
IsmaelHi,
Should not be an issue, data prot. act does NOT forbid ALL cookies from the beginning, just tracking and those stuff.
Yes, cookies are required to enable the spam protection. If you want to keep the contact form from the theme and have the spam protection enabled on page load by default, you have to follow our previous suggestion above.
// https://kriesi.at/support/topic/how-do-i-prevent-ru-from-contact-form/#post-1155461
This will silently store the essential cookies on page load, enabling the services including the spam protection, without requiring the user to consent to the cookies first. Unfortunately, this is the only option available as of this moment.
Best regards,
IsmaelHi,
Thank you for the update.
Is the block editor enabled? The title component in the new editor probably strips HTML tags by default. Please try to disable the block editor and use the classic editor instead. You can toggle that option from the Enfold > Theme Options > Select Your Editor settings.
Best regards,
IsmaelHi,
Thank you for the update.
Did you enable Varnish cache in your installation? According to the following thread, Varnish cache filters out cookies that are required for user login and registration.
You can try the suggested snippet in the wp-config.php file to fix the issue.
define('COOKIE_DOMAIN', $_SERVER['HTTP_HOST'] );
Best regards,
IsmaelHi!
@-doffine: I was just notified and informed by @Guenter that the removal of the notification is actually embedded in one of the theme’s config file, but it’s only going to work if you’re using the bundled version of the plugin. It has been available since 4.1.3, which is probably why we missed it. It’s located in the config-layerslider > config.php file, look for the handler_remove_layerslider_update_notification function. You can also use the “avf_show_layerslider_update_notification” filter to control the update notification.
Cheers!
IsmaelHi,
Thank you for the update.
It seems to be working properly when we check. Did you remove the browser cache in your mobile device? Also, you might need to disable the minification option temporarily. Turn it on back again once the changes are applied.
Best regards,
IsmaelHi,
Thank you for the clarification.
Is there a staging or development version of the site where we can see the issue? The live domain is still using an older version of the theme and the custom markup still displays properly in the title container. Please upgrade the theme to the latest version or give us access to the dev version of the site.
Best regards,
IsmaelHi,
Thank you for the update.
The video is now playing automatically on page load, and we are not seeing the “NotAllowedError” in the console anymore. We viewed the site in Firefox on Windows 10. Where are you testing it? Please make sure that cache is removed prior to checking the page.
Best regards,
IsmaelHi,
Thank you for the inquiry.
@webmanu: We can’t seem to reproduce the issue on the site — the reCAPTCHA verification or spam protection in the contact form works fine.
@StudioArteimmagine: Where did you add the contact form? We don’t see any contact forms in the site, even in the contact page. Please create a test page and add a contact form element to it, or give us a direct link to the existing page with the element.Best regards,
IsmaelNovember 19, 2019 at 5:19 am in reply to: set image alt tag and title in image media element #1158016Hi,
@guenni007 / @John Roa: Ah yes, you’re right. The custom fields are going to be applied directly to the thumbnail. As of this moment, I can’t think of a way to add new custom meta info for the images that is specific to an element without changing the gallery interface. We might need to modify the gallery editor so that it looks more like a slider containing editor sub elements where you can edit and configure each slide, define custom captions and title and more. Unfortunately, this will require a lot of modifications.
Best regards,
IsmaelNovember 19, 2019 at 5:12 am in reply to: Blog post columns broken with Custom Post Type UI #1158013Hi,
Thank you for the update.
The second column doesn’t have the necessary class attribute, so it breaks the layout of the row. Please add this css code to re-apply the required column style when the “Equal Height” option is enabled.
#top .av-equal-height-column-flextable .flex_column { float: none; display: table-cell; }
You might have to toggle the Performance > File compression settings after adding the code.
Best regards,
IsmaelHey mmsdev,
Thank you for the inquiry.
You have to use the following filter to re-enable the builder for the custom post types. It was just added in the theme very recently and replaces the previous “avia_meta_box” filter.
function avf_alb_supported_post_types_mod( array $supported_post_types ) { $supported_post_types[] = 'YOUR CUSTOM POST NAME'; $supported_post_types[] = 'YOUR CUSTOM POST NAME'; return $supported_post_types; } add_filter('avf_alb_supported_post_types', 'avf_alb_supported_post_types_mod', 10, 1);
Please visit the documentation for more info. https://kriesi.at/documentation/enfold/intro-to-layout-builder/#alb-for-any-post-type
Best regards,
IsmaelHi,
Sorry for the delay. Applying a minimum height to the icon grid items seem to help. Please add this code in the Quick CSS field or the child theme’s style.css file.
.avia-edge .avia-icongrid-numrow-3 li { min-height: 353px; }
You can also apply a custom css class or ID attribute to the element if you don’t want to use the default selectors.
Best regards,
IsmaelHi,
Thank you for the update.
We tried to access the dashboard using the account above, but it just redirects back to the login page without issuing any errors or warnings. Please check the login details and if possible, disable the plugins temporarily so that we can access the site.
Best regards,
IsmaelNovember 19, 2019 at 4:44 am in reply to: Page builder's min-height seems to be causing problems #1158009Hi,
Thank you for the update.
We found a script related to the layer slider, which is also applicable to the revolution slider, but what the script does is remove the “fixed” height so that the slider adapts to the browser view port. It doesn’t apply the height. The function is called layer_slider_height_helper and it is located in the js > shortcodes.js file around line 44:
//layer slider height helper if($.fn.layer_slider_height_helper) $('.avia-layerslider').layer_slider_height_helper();
Please contact the plugin author for additional info.
Best regards,
IsmaelHi,
Thank you for the update.
You can add the following css code to adjust the position of the language switcher — move it beside the burger menu and add a thin border between the items.
#lang_sel_list { position: absolute; right: 50px; top: -10px; border: 0; } #lang_sel_list .wpml-ls-item { border-right: 1px solid; } #lang_sel_list .wpml-ls-item:last-child { border-right: 0; }
Please don’t forget to toggle the Performance > File Compression settings after adding the code.
Best regards,
IsmaelNovember 19, 2019 at 4:23 am in reply to: Plugin Visualizer: Tables and Charts Manager for WordPress in combination with E #1158006Hi,
Sorry for the delay. Have you tried to disable the theme’s Performance > File Compression settings? The screenshot above displays the merged file containing the scripts. Toggling the option will regenerate the scripts and it might help fix the issue. You can also try to edit the js > avia-snippet-cookieconsent.js file, look for this code around line 645:
if( window.doNotTrack || navigator.doNotTrack || navigator.msDoNotTrack || 'msTrackingProtectionEnabled' in window.external )
.., then replace it with:
if( window.doNotTrack || navigator.doNotTrack || navigator.msDoNotTrack )
Let us know how it went.
Best regards,
Ismael -
AuthorPosts