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Hi,
According to the documentation, you have to replace the string demo in the URL with your company name.
"https:\/\/demo.simplybook.it",We tried to add the code in a test page, but it doesn’t work because of this error.
SyntaxError: illegal character1530-2:184:35Please contact the script authors for additional help.
Best regards,
IsmaelHi,
Thank you for the update.
We reset the Settings > Reading options to default because the front and blog page are already set in the Enfold > Theme Options. We also set the Enfold > Blog Layout > Blog Layout to the last option so that the advance layout builder is used for the blog page instead of the default layout or template. The blog is now displaying the post summary plus a read more link.
Best regards,
IsmaelHi,
What is the usual value assigned to the $test_name variable?
AND wp_misano_places.name=$test_name");Is misano_services a custom post type or a database table that you created manually?
Best regards,
IsmaelApril 8, 2020 at 5:42 am in reply to: Homepage Rotating Banner – Not Totally Mobile friendly for iPad/Phone #1201768Hi,
Thank you for the update.
Try to adjust the value of the min-height property from 240px to a higher or taller value. Look for the following code.
#full_slider_1, #full_slider_1 .av_slideshow_full.avia-slideshow, #full_slider_1 .avia-slideshow-inner, #full_slider_1 .avia-slideshow li, #full_slider_1 .avia-slideshow li img { min-height: 240px; }Best regards,
IsmaelHi,
Which element are you trying to shrink or adjust? Please provide a screenshot using imgur or dropbox.
Best regards,
IsmaelApril 8, 2020 at 5:32 am in reply to: Different logo for each department page; Add custom link in top menu #1201763Hey DariaAlbufeira,
Thank you for the inquiry.
1.) You can remove the login/registration in the Appearance > Menus panel.
2.) You can enable the secondary menu in the Enfold > Header > Extra Elements panel. Look for the Header Secondary Menu settings. But first you have to create the secondary menu from the Appearance > Menus panel.
3.) There is an available filter that we can use to change the logo depending on the current page. Please check the following thread.
// https://kriesi.at/support/topic/change-transparent-logo-for-different-language/#post-1194633
Best regards,
IsmaelHi,
Thank you for the info.
We’ve added this code in the Quick CSS field to remove the duplicated unit in the price container.
#top .price span.unit { display: none; }Best regards,
IsmaelApril 8, 2020 at 5:17 am in reply to: Failed to initialize plugin: avia_builder_button and ls-admin-tinymce.js #1201758Hi,
The theme doesn’t have those functionalities by default and we didn’t really add anything new for the latest Woocoommerce version, so this is definitely an issue between the plugin and the extensions. Please contact the plugin author for additional help.
Best regards,
IsmaelApril 8, 2020 at 5:02 am in reply to: No automatic updates / Update manually crushes the webshop #1201753Hi,
Do you the mean error logs? Did you enable debugging?
// https://wordpress.org/support/article/debugging-in-wordpress/#example-wp-config-php-for-debugging
You might want to update the theme manually this time.
// https://kriesi.at/documentation/enfold/theme-update/#update-via-ftp
Best regards,
IsmaelHi,
Thank you for the update.
Have you tried using Masonry Gallery instead of the Masonry element? The images should open in a lightbox instead of going directly to the post.
Best regards,
IsmaelHey GizmakSanayi,
Thank you for the inquiry
That is actually the expected behavior. Users have to accept the cookies first in order for the map to work properly, unless the Enfold > Privacy & Cookies > Default Cookie Behavior is set to the first option.
We tried to check the page but it doesn’t seem to exist. Did you remove it?
Best regards,
IsmaelHi,
Thank you for the screenshots.
This is a known issue on iOS — fixed background doesn’t work properly when its size is set to cover.
// https://caniuse.com/#feat=background-attachment
iOS has an issue preventing background-attachment: fixed from being used with background-size: cover – see details
You can either set the background attachment to scroll, or use css media query to adjust the property from fixed to scroll on iPad view.
Best regards,
IsmaelHi,
Sorry for this long delay. Have you tried to increase the maximum upload size limit to at least 10MB? You can do it by editing the php.ini file or add the config in the .htaccess file located in the root directory of your installation.
// https://www.cloudways.com/blog/increase-media-file-maximum-upload-size-in-wordpress/
Best regards,
IsmaelHey Peter,
Thank you for the inquiry. And sorry for the delay.
This is possible, but you have to modify the enfold\config-templatebuilder\avia-shortcodes\av-helper-masonry.php file and remove this code starting from line 752:
//check if post is password protected if( post_password_required( $id ) ) { $this->loop[ $key ]['content'] = ''; $this->loop[ $key ]['class'][] = 'entry-protected'; $this->loop[ $key ]['thumb_ID'] = ''; $this->loop[ $key ]['text_before'] = av_icon_display('closed'); $this->loop[ $key ]['text_after'] = $this->loop[ $key ]['date']; }Or replace it with:
//check if post is password protected if( post_password_required( $id ) ) { $this->loop[ $key ]['class'][] = 'entry-protected'; }Best regards,
IsmaelApril 6, 2020 at 12:26 pm in reply to: How to make the Advanced Layer Builder DEFAULT when creating a new page/post? #1201204Hi,
Thank you for inquiry. And sorry for the delay.
You should be able to switch to the advance layout builder (ALB) by using a script that automatically triggers the ALB switch button whenever you create a new post. Please check this thread.
// https://kriesi.at/support/topic/bulk-enable-advanced-layout-builder-on-pages/#post-1102304
Best regards,
IsmaelHey liangjiashuo,
Thank you for the inquiry. And quite sorry for the late response.
You should be able to adjust the image size of the large thumbnail, which is the name of the thumbnail used in the lightbox, in the Settings > Media panel. After the adjustment, you can either regenerate all the thumbnails or upload them again.
// https://wordpress.org/plugins/regenerate-thumbnails/
Best regards,
IsmaelHey liangjiashuo,
Thank you for the inquiry. And quite sorry for the late response.
You should be able to adjust the image size of the large thumbnail, which is the name of the thumbnail used in the lightbox, in the Settings > Media panel. After the adjustment, you can either regenerate all the thumbnails or upload them again.
// https://wordpress.org/plugins/regenerate-thumbnails/
Best regards,
IsmaelHi,
Sorry for the late response. We enabled the Google spam protection and it seems to be working just fine. We didn’t encounter the error that you described above. Please check the screenshot below.
Screenshot: https://imgur.com/a/zS1sMWa
Best regards,
IsmaelHi,
Sorry for the delay. Have you tried to manually add the navigation using an Image element? You can apply the links of the next and previous posts to the Image element manually, which might be a bit cumbersome because you have to do it for every post, but it should work just fine if you have there are only a limited number of posts to work on.
Could you give us a mockup of the page that you’re working on?
Best regards,
IsmaelHi,
Thank you for the inquiry. And quite sorry for the delay.
This option is not available out of the box, so it will require a bit customization to make it work the way you want it to. You can maybe add another set of menu in the includes > helper-main-menu.php file.
Have you tried using the Zen Menu Logic or the If-Menu plugin?
// https://wordpress.org/plugins/zen-menu-logic/
// https://wordpress.org/plugins/if-menu/Best regards,
IsmaelApril 6, 2020 at 6:37 am in reply to: Slider error: Uncaught TypeError: ie.transitions._slideTimeline.stop is not a f #1201144Hi,
My site has had a Slider Rev element on the page for many years now,
We understand your concern, but you should have created all your sliders with the revolution slider plugin in the first place if you have previous sliders created from it, and just disabled the layer slider. It’s not really optimal to use the same type of plugins, which does the same thing and force the site to load additional scripts that doesn’t really add value to it, but only degrade its performance. It’s also possible that the plugins are using the same scripts and/or libraries, which increases the likelihood that they will conflict with each other as we’ve seen in this situation for example.
Can you re-create the layer slider using the rev slider? The sliders looks very simple — one background image for each slider and no custom transitions, so it’s probably easy to replicate.
Best regards,
IsmaelHi,
Thank you for the update.
The site is still unavailable, which probably means that the server is down or there’s something wrong with it. Please contact your hosting provider for more info. Or post the FTP account so that we can access the file server and debug the issue further.
Best regards,
IsmaelHi,
Thank you for the update.
The theme will only load the content of the Google Analytics field if the UA string, which is a sub string or part of the GA tracking ID, is found. But since you’re only using the Matomo script, which doesn’t contain the required string, the script doesn’t load.
As a workaround for the issue, we used this code in the functions.php file.
add_action('wp_head', function() { ?> <!-- Matomo --> <script type="text/javascript"> // script here </script> <!-- End Matomo Code --> <?php }, 100); ?>This will load the Matomo script inside the head tag.
Best regards,
IsmaelHi,
Thank you for the inquiry.
After we turned off Enfold’s internal caching on all of them
We understand your concern and we’ll try to help you fix the issue as soon as possible. Unfortunately, it doesn’t seem to happen to every installations, so it is possible that the issue is server related or due to a combination of plugins. Have you tried disabling the plugins temporarily and see if that helps?
The theme doesn’t really have an internal caching option. Are you referring to the theme’s Performance > File Compression settings? Where can we see the issue?
Please create a new thread/ticket and post the necessary details in the private field.
Best regards,
IsmaelHi,
We are not really sure how the plugin adjusts the time because we haven’t used it before, so we might not be able to help you with this one. Please contact the plugin author for additional help. You can forward our reply above.
Best regards,
IsmaelHi,
@milkboy31: Does the modification above fix the issue in your installation? The error doesn’t really occur on our end, so it’s probably server related or an issue with a plugin.Best regards,
IsmaelApril 6, 2020 at 5:33 am in reply to: Zoom behaviour on Laptops | Windows Desktop App Scale #1201131Hi,
Thank you for the update.
You can use css media queries to adjust the font size of the masonry title on smaller screens.
@media only screen and (max-width: 1366px) { #top .av-caption-style-overlay .av-masonry-entry .av-masonry-entry-title { font-size: 13px; } }This should display a smaller title when the screen width is less than 1367px.
Best regards,
IsmaelHi,
We replaced the filter in the functions.php file with this one.
add_filter('avf_masonry_excerpt_length','avia_change_masonry_excerpt_length', 10, 1); function avia_change_masonry_excerpt_length($length) { $length = 100; return $length; }You can of course adjust the length.
Best regards,
IsmaelApril 6, 2020 at 5:10 am in reply to: Cookie settings: deactivate plugins and scripts until consents are given #1201124Hi,
Thank you for the update.
You can actually set the video element to not render automatically on page load. The Lazy Load videos settings is located in the Advanced > Privacy Settings toggle of the video element.
Best regards,
IsmaelApril 6, 2020 at 5:03 am in reply to: Burger/Mobile submenu links / How can I add a further colour for the… #1201123 -
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