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Viewing 30 posts - 14,581 through 14,610 (of 66,033 total)
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  • in reply to: Blog post image sizes suddenly all different sizes? #1275173

    Hey!

    A few of us are in the Philippines but there are moderators from different countries. Please check the following link.

    // https://kriesi.at/about

    Previous reply: https://kriesi.at/support/topic/blog-post-image-sizes-suddenly-all-different-sizes/#post-1270622

    Best regards,
    Ismael

    in reply to: Product Page Alterations #1275172

    Hi,

    I am using the gallery element in the Avia Layout Builder.

    1.) The gallery element in the Advance Layout Builder (ALB) is not a product element or is not compatible with the variation product switching. The variation image switch will only work with the default or classic editor because the template contains the necessary markup, and only when the Woocommerce 3.0 gallery is enabled.

    2.) As suggested above, you may need to look for a custom solution that detects changes in the quantity input field. The solution may look something like the script provided in the following article.

    // https://rudrastyh.com/woocommerce/remove-update-cart-button.html

    Best regards,
    Ismael

    in reply to: Masonry Gallery filtering and sorting, Portfolio Entries #1275167

    Hi,

    Thank you for the info.

    This may be possible, but it would also mean creating different categories for each levels and languages for each single book because the sorting option relies on the selected taxonomies or categories, so if you have a hundred books to create, this might mean creating thousands of categories just to make the items much easier to sort.

    Example.

    
    Book 1
    - First Language Level 1 for Book 1
    - First Language Level 2 for Book 1 
    - First Language Level 3 for Book 1
    - First Language Level 4 for Book 1
    - Second Language Level 1 for Book 1
    - Second Language Level 2 for Book 1 
    - Second Language Level 3 for Book 1
    - Second Language Level 4 for Book 1
    Book 2
    .... same as above
    

    Or

    Book 1
    - Level 1 for Book 1
    - Level 2 for Book 1
    - Level 3 for Book 1
    - Level 4 for Book 1
    Book 2
    ....
    

    Or

    
    Book 1
    – First Language for Book 1
    – Second Language for Book 1
    – Third Language for Book 1
    – Fourth Language for Book 1
    Book 2
    ….
    

    Unfortunately, the ordering option in the Masonry and Portfolio element is quite limited and is usually used only for first level sorting. Looking for a third party extension or a custom solution would be a much better direction.

    Best regards,
    Ismael

    in reply to: Masonry of Portfolio Items does not sort correctly #1275159

    Hi,

    Alright. Thank you for update. We will close the thread for now.

    Have a nice day.

    Best regards,
    Ismael

    in reply to: Custom image size cropping #1275158

    Hi,

    Looks like the image with a different cropping position does not display when the Performance > Responsive Image option enabled. Did you enable that option? It used to work in the test page before. (see private field)

    Best regards,
    Ismael

    in reply to: Product Widget not working #1275156

    Hi,

    Thank you for the update.

    The products display properly when the product_visibility taxonomy parameter is removed, but unfortunately, we are not yet sure why. We have added this filter in the functions.php file to modify the query and remove the product_visibility.

    add_filter("avia_product_slide_query", function($query) {
      if($query["tax_query"][0]["taxonomy"] == "product_visibility") {
        unset($query["tax_query"][0]);
      }
      return $query;
    }, 10, 1);
    

    Please remove the browser cache before testing the page.

    Best regards,
    Ismael

    in reply to: Ajax Portfolio Loading Time #1274761

    Hey Ramon,

    Thank you for the inquiry.

    We encountered this issue before on a site owned by another user and it turned out to be a conflict with the lazy loading option in the Performance settings. Apparently, when the lazy loading option is enabled, it slows down the AJAX portfolio. We could not reproduce the same issue on our own installation.

    We kept the lazy loading option disabled in the site for now. Please remove the browser cache or do a hard refresh before checking the page.

    Best regards,
    Ismael

    Hi,

    Thank you for the inquiry.

    1.) This should be possible with a custom script. Please try to add the following snippet in the functions.php file.

    // checked privacy terms and condition
    function ava_privacy_checked_true() {
        if ( wp_script_is( 'avia-default', 'registered' ) ) {
            wp_add_inline_script( 'avia-default', '
    		(function($) {
    			$(".av_form_privacy_check input").attr("checked", "checked")
    		})(jQuery);
    	');
        }
     }
    add_action( 'wp_enqueue_scripts', 'ava_privacy_checked_true', 9999);

    If you have any additional questions at this time we kindly ask that you open them up in a separate thread. The longer threads get in the forum, they become more difficult to support as they tend to drift off topic and they also make it troublesome for users trying to search for solutions. Keeping threads relevant to their original inquiry ensures that we can keep better track of what has been resolved and that users can more effectively find answers to similar issues they might be experiencing.

    Thanks!

    Best regards,
    Ismael

    in reply to: Contact form issue #1274747

    Hi,

    Thank you for the info.

    We could try to apply a maximum width to the form container so that it does not overflow outside the screen area.

    .pipedriveWebForms {
    	max-width: 60vw;
    }

    Best regards,
    Ismael

    in reply to: Disable Plugin on Product Pages #1274736

    Hey Mohamad,

    Thank you for the inquiry.

    This is kind of complicated, but it probably depends on which plugin is installed — on what it does or adds to the page. If it loads a script or a certain file and the plugin used the wp_enqueue_script to do it, then you should be able to prevent those files from loading using the wp_dequeue_script when a product page is viewed.

    Or you could try one of these plugins to control if a plugin should load on a specific page or not.

    // https://wordpress.org/plugins/plugin-organizer/
    // https://wordpress.org/plugins/plugin-load-filter/

    Best regards,
    Ismael

    in reply to: Movie in Color Section – Mobile Website – not running #1274732

    Hey envatouser2019,

    Thank you for the inquiry.

    Background videos are still disabled on mobile devices, and will be replaced with a fall back image if available. You may still have to use the layer slider if you want videos to play automatically on mobile devices.

    Best regards,
    Ismael

    Hey connect4consulting,

    Thank you for the inquiry.

    You have to make sure that the uploaded images have exactly the same size in order to get a consistent grid or to make sure that the generated thumbnails are the same. You could also force the theme or WP to resize the masonry thumbnails to the specified dimension but you have to manually edit the functions.php file or install a plugin (ex. Simple Image Sizes) in order to do so.

    Best regards,
    Ismael

    in reply to: YouTube Videos are not playing #1274548

    Hi,

    When we checked the Default Cookie Behavior settings and it is once again set to the third option. You have to set it to the first or second option if you want the video to play automatically on page load, else, users will have to toggle the privacy options first, make sure that videos from Youtube are enabled, then reload the page before they will be able to see the video.

    but AFTER accepting it should run.

    It will not start working automatically after accepting the cookies — users have to REFRESH the page first. There is also an option where you could set the page to refresh automatically once the user accepted the cookie. It is in the same panel as the Default Cookie Behavior, just look for the Advanced Options right at the very bottom of the panel and configure the Auto Reload Page settings.

    Best regards,
    Ismael

    in reply to: Burger menu scrolling #1274547

    Hi,

    Thank you for the info.

    We edited the code a bit and it is now executing. Let us know if it actually prevents swiping of the mobile menu container. And as we have said above, the issue is not really easy to reproduce unless you are aware of it, or intentionally trigger it.

    Best regards,
    Ismael

    in reply to: Blog post image sizes suddenly all different sizes? #1274543

    Hi,

    What I meant was where in your theme is that setting?

    Which setting? If you are referring to the Preview Image settings, then you have to edit the Blog Posts element in your news page and go to the Styling > Appearance toggle.

    The FTP account above is still not working. We have to check the uploads folder and see why the images in the single post entries are not displaying in the designated size, or why the assigned thumbnail (entry_with_sidebar) is not showing.

    I will also forward the issue to our channel so that other moderators could check it.

    Best regards,
    Ismael

    in reply to: Again Issues with Gallery #1274542

    Hi,

    Would you mind posting the site details so that we could check the issue? Please post the info in the private field.

    Best regards,
    Ismael

    in reply to: Two columns with borders around the full block #1274541

    Hi,

    Glad it worked. Please feel free to open a new thread if you need anything else.

    Have a nice day.

    Best regards,
    Ismael

    in reply to: Events Calendar Display not looking like demo #1274540

    Hi,

    Would you consider enabling or using the updated calendar design? We tested the new design on our end, and it looks good aside from the broken single events page. To fix it, you have to override or create a copy of the default-template.php in the child theme. Please check the following thread for more info.

    // https://kriesi.at/support/topic/issues-with-events-calendar-and-events-calendar-pro/#post-1186624

    If you would like to continue with the default design, please edit the enfold\config-events-calendar\event-mod.css, and replace everything with this css.

    // https://pastebin.com/M7AidAGA

    Thank you for your patience.

    Best regards,
    Ismael

    in reply to: Bubble info content in Google Map #1274539

    Hey Silvi33,

    Thank you for inquiry.

    Could you explain the issue a bit more, maybe provide a screenshot or a link to the page so that we can understand the problem? You could add the site info in the private field, and use imgur or dropbox for the screenshot.

    Best regards,
    Ismael

    in reply to: Editor can not view page lay out #1274372

    Hi,

    Thank you for the update.

    We were trying to debug the issue by editing the enfold\config-templatebuilder\avia-template-builder\assets\js\avia-builder.js, but for some reason file transfer suddenly fails, so we cannot forward the changes to your server. Please try to edit the file and look for the sendToAdvancedEditor function around line 977.

    /**
    		* Send element(s) to the AviaBuilder Canvas
    		* Gets executed on page load to display all elements and when a single item is fetched via AJAX or HTML5 Storage
    		*/
    		sendToAdvancedEditor: function (text) {
    			var add = $(text);
    
    			this.canvas.append(add);
    			this.activate_element_dragging();
    			this.activate_element_dropping();
    
    			this.body_container.trigger('av-element-to-editor');
    		},
    

    Below this line..

    var add = $(text);
    

    .. try to add this code so that we could check if the text parameter contains the builder elements.

    console.log(text);
    console.log(add);
    

    The sendToAdvancedEditor fetches the builder elements and append it to the builder canvas, which does not seem to be happening in your installation when editing a page using an editor account.

    We cannot reproduce the same issue on our end as shown in the screenshot below.

    Screenshot: https://imgur.com/sZ7Uhy4

    Best regards,
    Ismael

    in reply to: Masonry Gallery filtering and sorting, Portfolio Entries #1274368

    Hey BlackThundarr,

    Thank you for the inquiry.

    How many languages or levels exist in a single book, and will it require a pagination? If there are a lot of levels or languages, then the current taxonomy or category sorting of the Masonry element may not work in this case because it can only sort posts that actually exist in the current page. You may need to look for a third party plugin or a custom solution provided by a third party developer.

    Best regards,
    Ismael

    Hey senhorvinho,

    Thank you for the inquiry.

    Have you tried to manually edit the text in the Enfold > Privacy & Cookies > Privacy Policy page? You should be able to add your own text there instead of displaying the default string.

    Best regards,
    Ismael

    in reply to: How to adjust left sidebar menu to dropdown with arrows #1274300

    Hey Frank,

    Thank you for the inquiry.

    The main menu looks almost exactly like the stripe docs menu when we checked the site, aside from the arrow position. Do you need additional help with this?

    Best regards,
    Ismael

    in reply to: Different Title in Blog Post ( after import) #1274299

    Hey maryenvato,

    Thank you for the inquiry.

    Looks like the Advance Layout Builder is active for some of the posts, which is why they are not displayed in their default layout. You may need to edit those posts and switch to the default or classic editor manually.

    Best regards,
    Ismael

    in reply to: Change sentense #1274298

    Hi,

    Thank you for the inquiry.

    You could modify the comments.php file and change the text there directly, or use the Loco Translate plugin to adjust the string translation. In the file, just look for this code around line 179.

    echo "<{$heading} class='miniheading {$css}'>".__('Leave a Reply','avia_framework')."</{$heading}>";
    

    And to change the widget title characters to uppercase, please use this css code.

    html #top .all_colors .widgettitle {
    	text-transform: uppercase !important;
    }
    

    Best regards,
    Ismael

    in reply to: Deutsch (Sie) Contact Form #1274297

    Hi,

    Glad to know that you have managed to translate the string. Please let us know if you need anything else.

    Best regards,
    Ismael

    in reply to: Product Page Alterations #1274296

    Hey RosannaK,

    Thank you for the inquiry.

    1.) Are you using a plugin for the colour swatch? Have you tried selecting the Woocommerce 3.0 Gallery in the Enfold > Shop Options? Please provide a link to the product in question so that we could check it properly. You may need to contact the plugin developers for additional assistance.

    2.) There should be a stock info beside the add to cart button (ex. 2 in stock) by default, so users should not be confused when they could not add more items. It is possible to change the text of the add to cart button when the user reached the stock limit, but it will require a bit of modification. You have to check for the value of the quantity field each time the increase quantity button is clicked and compare it to the max attribute value, and adjust the text of the cart button accordingly.

    Best regards,
    Ismael

    in reply to: Woo Commerce Description NOT showing up #1274280

    Hi,

    Thank you for the update.

    You can use this plugin to show the product description in the product archive pages and the base shop page.

    // https://docs.woocommerce.com/document/2-0/product-description-on-shop-page/

    Or use this snippet in the functions.php file to show the product excerpt.

       function ava_short_des_product() {
            the_excerpt();
        }
        add_action( 'woocommerce_after_shop_loop_item_title', 'ava_short_des_product', 40 );
    

    Best regards,
    Ismael

    in reply to: Modify search results page layout #1274279

    Hi,

    e.g If they search for a name, I want it to fint the contact under Kontakt -> Medarbeidere.

    The search starts to look for keyword relevance in the post or page title before doing search in the post content, so posts that actually contains that name or keyword will go into the results first. Searching for a specific name from a particular page content may not work as intended. You may need to re-index the search table and keywords, and adjust Minimum word length value from the default 3 characters to a longer one for a more refined search.

    You could also try the SearchWP plugin. Please check the following documentation for more info.

    // https://kriesi.at/documentation/enfold/search/#use-searchwp-instead-of-the-standard-search

    Best regards,
    Ismael

    in reply to: Contact form issue #1274273

    Hi,

    Thank you for the update.

    We cannot reproduce the same issue on mobile view. What is the actual screen resolution of the device where you are testing this? This is how we see the contact form on mobile view (iPhone 6/7/8).

    Screenshot: https://imgur.com/Q96neKg

    Best regards,
    Ismael

Viewing 30 posts - 14,581 through 14,610 (of 66,033 total)