January 8, 2021 at 5:09 pm #1271118
As I said in another post, I have a problem with Woocommerce related widgets.
I can add a widget in the administration of a page, but it does not appear on the site, including in the source code.
I replace the username and a new password in the private field.
OlivierJanuary 12, 2021 at 7:26 am #1271772
Thank you for the inquiry.
What is the actual name of the widget in your language? And where did you add it? Please post the actual name of the widget and provide a link to the page where the widget is supposed to display.
IsmaelJanuary 13, 2021 at 10:08 pm #1272268
The elements related to Woocommerce that do not work are:
– Slider de produits
– Grille de produits
– Liste de produits
In this example I have placed a product grid:
I tried creating new pages without text or other widgets and only placing woocommerce elements but they are not showing.
OlivierJanuary 18, 2021 at 3:41 am #1273189
Sorry for the delay. We are still not sure why the product elements from the Advance Layout Builder (ALB) are not working. Can we deactivate the plugins temporarily while checking the issue?
IsmaelJanuary 18, 2021 at 8:34 am #1273257
Ok, thanks for watching.
I have tested on 2 other customer sites and have the exact same problem.
January 18, 2021 at 8:44 am #1273259January 18, 2021 at 7:51 pm #1273435
- This reply was modified 6 days, 3 hours ago by ancrerouge.
I specify that on the 2 other sites, I have an older version of wordpress and of the theme.January 19, 2021 at 7:12 am #1273576
Thank you for the info.
Is it working correctly when you update WordPress and the theme to the latest version? Did you add any custom scripts or elements in the theme that we may not know of? Please post the FTP details in the private field so that we could edit the files and debug the issue properly.
IsmaelJanuary 19, 2021 at 10:27 am #1273617
No, it’s the same problem on all sites.
I haven’t added any functions in the functions.php file on this site.
In fact, I haven’t touched these client sites for 3 years, other than to update WordPress, theme and plugins.January 19, 2021 at 4:26 pm #1273779January 19, 2021 at 9:57 pm #1273839
I have the exact same problem, has a solution been found?
ChristopheJanuary 21, 2021 at 3:39 am #1274256
Thank you for the info.
The product items show in the grid when we do not select a particular category (see private field). Can we deactivate the plugins temporarily while testing the site? Is there a staging or development version of the site?
@at-elier: We have not found the issue yet, but we will check it further and let you know.
IsmaelJanuary 21, 2021 at 8:46 am #1274302
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