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Hi,
Thank you for the update.
To apply a different background to the home page, set the initial background to white as you have done previously.
/*background white*/ #main .container { background: white; }
Then apply a custom background to the home page like so.
/*background black for home*/ .home #main .container { background: black; }
Make sure that the home css code is below the first one.
Best regards,
IsmaelHi,
Thank you for the inquiry.
It is not working because the ID (details-section) of the color section has been removed. We added it back in the Advanced > Developer Settings > Custom ID Attribute field of the color section and we also deactivated the Performance > File Compression settings temporarily. Please purge the cache before checking the page.
And if you do not mind us asking.. is this an official Ducati site? :)
Best regards,
IsmaelHi,
Thank you for the update.
Unfortunately, we are not yet sure why this is not working in your installation — the events countdown works fine on our local installation. Would you mind providing access to the file server so that we could debug the issue with the events countdown? Please post the FTP details in the private field.
Best regards,
IsmaelHi,
@Almo: Did you actually add the shortcode below the color section? You can use a text or code block for it. This is the custom breadcrumb shortcode.
[av_breadcrumbs]
@Guenni007: It only renders the breadcrumb and it will still work even if the header has transparency set because the condition that you posted above only applies to the actual avia_title function. You might be referring to the following condition?//disable breadcrumb if requested if($header_settings['header_title_bar'] == 'title_bar') $args['breadcrumb'] = false;
Best regards,
IsmaelHi,
Thank you for the short clip.
The hotspots are not supposed to be clickable on mobile view, and it seems like you will only see the issue if you actually try to reproduce it as shown in the short clip above. Regardless, the whole document should not shift to the right when those hotspots are clicked. Please try to add this code in the Quick CSS field or in the child theme’s style.css file to completely disable any pointer events for the hotspots.
@media only screen and (max-width: 767px) { .av-image-hotspot { pointer-events: none; } }
Best regards,
IsmaelFebruary 12, 2021 at 2:59 pm in reply to: Border above selected menu without changing the margin #1280052Hi,
Awesome! Glad it is working properly now. Please feel free to open a new thread if you need anything else. We will close this one for now.
Have a nice day.
Best regards,
IsmaelFebruary 12, 2021 at 2:58 pm in reply to: Events (w/ TheEventsCalendar) listed in blog, but category not showing #1280051Hi,
In the ALB tab element we have the same undesired blue.
Would you mind providing a screenshot of the tab element issue? It looks fine on our end. Please check the screenshot below.
Screenshot: https://imgur.com/1f78qHR
Best regards,
Ismael+February 12, 2021 at 2:56 pm in reply to: enfold masonry sort by date in the events calendar #1280050Hi,
Thank you for the info.
Unfortunately, we get a HTTP/1.1 401 Unauthorized error when we try to access the link above. Would you mind creating an FTP account instead so that we could use an FTP client? Please include the WP info in the private field as well.
Best regards,
IsmaelHi,
Thank you for the info.
1.) Try to add this css code to align the subscription toggle with the favorite button toggle.
#favorite-toggle { display: block; }
2.) And this one to adjust the style of the avatar or author image.
.bbp-author-avatar { display: block; float: left; margin: 3px 6px 30px 0; }
3.) This one removes the main title.
.main-title.entry-title { display: none; }
And this removes the breadcrumbs.
.title_container .breadcrumb { display: none; }
If you would like to keep both, maybe you could adjust its style instead using the same selectors above, decrease the font size and what not.
Best regards,
IsmaelHi,
@jescraw: The same code works fine on our end. Please open a new ticket and post the WP and FTP details in the private field so that we could implement the code above.
Best regards,
IsmaelHi,
A temporary solution has been provided in the following thread.
// https://kriesi.at/support/topic/play-video-in-fullscreen/#post-1233484
Unfortunately, we are not yet sure if this will be included in the next update.
If you have more questions, please create a new thread. We will close this one for now.
Best regards,
IsmaelFebruary 12, 2021 at 2:18 pm in reply to: Popup Maker shortcode not working in Enfold Button #1280036Hi,
Thank you for the update.
The class name should be applied directly to the link tag, but unfortunately, the theme applies it to the div container wrapping the link tag. Please add this script in the functions.php file to add the class name to link tag directly.
//------------------------------ // apply no scroll to button //------------------------------ function ava_apply_no_scroll() { if ( wp_script_is( 'avia-default', 'registered' ) ) { wp_add_inline_script( 'avia-default', ' (function($) { $(document).ready(function() { $(".avia-button-wrap.no-scroll").find("a").addClass("no-scroll"); }); })(jQuery); '); } } add_action( 'wp_enqueue_scripts', 'ava_apply_no_scroll', 9999);
Best regards,
IsmaelHi,
I don’t think your score in Chrome on a fast PC is indicative of a mobile device on a real world connection.
Simulated throttling is enabled by default, so the result above is actually from a slowed connection and hardware performance, but you are right, the score on mobile is pretty low, with CLS hovering around 0.377. According to the result, the images in the gallery do not have explicit width and height and they are lazy loaded, which caused layout shifts. The CLS score might improve if you switch to the default gallery from the theme instead of using the Woocommerce 3.0 Gallery, and disable lazy loading.
Best regards,
IsmaelFebruary 12, 2021 at 1:47 pm in reply to: Enfold: Blätterfunktion von Seite 2 + 3 zurück auf Seite 1 funktioniert nicht #1280021Hi,
Thank you for the info.
Did you change the login URL? Using wp-login or wp-admin just redirects to 404. Please post the login URL and include the FTP details as well so that we could edit the files properly.
Best regards,
IsmaelFebruary 12, 2021 at 1:39 pm in reply to: Blog post image sizes suddenly all different sizes? #1280016Hi,
What do you mean by “adding -1 to their file names”? How does that work? Unfortunately, we still cannot access the file server using the account above.
In the single post page, the name of the thumbnail is called “entry_with_sidebar” and it has a maximum width of 845px and height of 321px. Did you remove that thumbnail or adjust its size?
Best regards,
IsmaelFebruary 12, 2021 at 1:16 pm in reply to: Enfold /woocommerce product slider – category , taxonomy #1279997Hi,
Yes, you are right. Unfortunately, only product categories can be selected in the Product Grid or the Product Slider elements, so you may need to find another solution. Unfortunately, we could not think of any plugin that has the functionality that you need, and aside from using the product attributes to sort the products, there seems to be no other solution to what you are after.
Thank you for your patience.
Best regards,
IsmaelHi,
The fallback image is also the Background Image, and you have to enable the Hide video on Mobile Devices? option.
Hide video on Mobile Devices?
You can choose to hide the video entirely on Mobile devices and instead display the Section Background image
Most mobile devices can’t autoplay videos to prevent bandwidth problems for the userAlternative solution is to use the layer slider instead of the color section.
Best regards,
IsmaelFebruary 12, 2021 at 12:56 pm in reply to: Adding button to mute/unmute audio on fullscreen background video #1279989Hi,
Unfortunately, we are still not sure why this issue occurs on Safari. You may need to hide the audio toggle on that particular browser, or completely disable the custom modification.
To hide the audio button on Safari, please use this css code.
.avia-safari .custom-mute { display: none !important; }
Best regards,
IsmaelFebruary 11, 2021 at 5:22 pm in reply to: Border above selected menu without changing the margin #1279813Hi,
Thank you for the update.
The css code above is not yet applied because the Performance > File Compression settings are enabled. Please toggle the compression option or disable it temporarily, then check the page again.
Best regards,
IsmaelFebruary 11, 2021 at 5:12 pm in reply to: Left side bare under the product picture on single product page. #1279811Hey Humle,
Thank you for the inquiry.
Did you also add the css code for the modification above? Please try to use the css code provided in the following threads.
// https://kriesi.at/support/topic/shop-sidebar-to-right-side/#post-1245585
// https://kriesi.at/support/topic/my-shop-page-changes-design-when-i-activate-it-as-my-shop-page/#post-1216451Best regards,
IsmaelHey wilfredhilbers,
Thank you for the inquiry.
The category sort seems to be working properly on our end. Would you mind providing a screenshot or a short clip of the issue so that we could see it? You can use dropbox, imgur or any file host for the screenshot and/or screencast.
Best regards,
IsmaelHi,
Sorry about the delay. The latest version with the new global or custom template option and the jQuery fixes will be available very soon. Unfortunately, we still do not know the exact date of the release yet. If you are experiencing any issues related to jQuery, you will have to use the jQuery Migrate Helper plugin and set the library to the old version.
Thank you for your patience.
Best regards,
IsmaelHi,
Thank you for the update.
Would you like to display the home icon on mobile view only, beside the menu icon? If so, please add this code in the functions.php file.
add_action("ava_main_header", function() { echo '<span style="display: none;" class="av-icon-char av-header-home-icon" aria-hidden="true" data-av_icon="" data-av_iconfont="entypo-fontello"></span>'; }
And in the Quick CSS field, add this css code to display the icon on mobile view only.
@media only screen and (max-width: 767px) { .av-header-home-icon { display: block !important; } }
Best regards,
IsmaelFebruary 11, 2021 at 4:19 pm in reply to: Pagination – Call to undefined function Avia_Element_Templates #1279794Hi,
Thank you for the inquiry.
Looks like you have been handed a file that is not supposed to be out yet. Please revert the modifications done with the portfolio.php file, then use this code instead.
// https://pastebin.com/2VB42Vei
Make sure that the tag.php and taxonomy-portfolio_entries.php file have been modified.
Best regards,
IsmaelHey Michael,
Thank you for the inquiry.
Would you mind providing a short clip or a screenshot of the issue? We cannot reproduce it on our end, clicking on the hotspots does nothing as expected.
Best regards,
IsmaelFebruary 11, 2021 at 3:56 pm in reply to: Problems with WooCommerce Product Serach and Enfold Product Grid #1279786Hey marcfrey,
Thank you for the inquiry.
The plugin is probably altering the product query, which also affects the Product Grid element. Unfortunately, we are not familiar with the plugin’s code, so you may need to ask the plugin authors for additional assistance regarding the issue.
Best regards,
IsmaelHey Robin1987,
Thank you for the inquiry.
Have you tried using one of the single product template hooks to render a global banner in the product pages?
// https://www.businessbloomer.com/woocommerce-visual-hook-guide-single-product-page/
You could use the woocommerce_before_single_product hook to render an image or additional content before the product.
Best regards,
IsmaelHi,
Thank you for the info.
We set the page as public, run it against the accessibility tool and are able to reproduce the same result as you described above. However, we cannot add labels to the listed input fields because they are decoys and are used to protect the contact form against bots.
This is an example of the hidden or decoy input field.
<p class="hidden"><input type="text" name="avia_5_2" class="hidden " id="avia_5_2" value=""></p>
Best regards,
IsmaelHi,
@nm: Have you tried adjusting the text manually from the Refuse Cookie Warning field as suggested above?
If this is not what you are looking, please create a new thread or ticket, then post the login details in the private field so that we could check the site properly.
Best regards,
IsmaelHi,
Thank you for the short clip.
It only happens in the demo because the gallery item has an absolute width of 80px, so the items in the row do not fit on certain screen sizes. We could set the width of the gallery item in percentage relative to the width of the parent container so that they fit together regardless of the screen size.
#top .gallery .gallery-item { width: 14%; }
Best regards,
Ismael -
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