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Hi,
Thank you for the update.
Did you add the “.open-popup-link-button a” selector to the updated code? You may need to add it on these lines.
jQuery('.open-popup-link').addClass('no-scroll'); jQuery('.open-popup-link').magnificPopup({
.. it should be.
jQuery('open-popup-link-button, .open-popup-link').addClass('no-scroll'); jQuery('open-popup-link-button, .open-popup-link').magnificPopup({
Please do not forge to purge the cache before every test. Or to make sure that you are not looking on a cached version of the page, just disable the minification and cache plugins temporarily.
Best regards,
IsmaelApril 9, 2021 at 7:57 am in reply to: Slider Probleme nach 5.6 und jetzt unter 5.7 – layout kaputt #1293433Hi,
For some reason, a blank layer slider wrapper is rendered outside the wrap_all container, which is why there is a huge space above the header.
<div class="ls-wp-container fitvidsignore ls-hidden ls-fullwidth ls-container" data-layerslider-uid="LS51e52bqds"> <div class="ls-slide" data-ls="bgposition:0% 0%;kenburnsscale:1.2;parallaxdurationmove:5000;" style="width: 1280px; height: 720px;"></div> </div>
To hide that container temporarily, we added this code in the Quick CSS field.
body > .ls-wp-container.fitvidsignore.ls-hidden.ls-fullwidth.ls-container { display: none !important; }
Best regards,
IsmaelApril 9, 2021 at 7:46 am in reply to: Srcset (image-set CSS) for ALB Colour Section Background images #1293432Hi,
I Imagine that the code will include some cropped versions of the hero image
Yes, that is correct. But you have the option not to do it manually by adding the wp-attachment-postid class name to the image markup, where postid is the actual id of the featured image. WordPress will automatically apply the srcset attribute to any images with this class name. You can also use the av_responsive_images class > make_image_responsive function to make the image markup responsive.
Example:
$img = wp_get_attachment_image( $image_id, $thumbnail_size ); $img = Av_Responsive_Images()->make_image_responsive( $img, $image_id, true );
The class can be found in the themes/enfold/framework/php/class-responsive-images.php file.
Best regards,
IsmaelHi,
Thank you for following up.
Do you think it is possible to keep the new design with the latest version?
The updated calendar design should work fine on Enfold v4.8.1, as long as there are no modified event templates in the child theme. Did you modify any of the event template files (e.g default-template.php)?
Best regards,
IsmaelApril 9, 2021 at 7:27 am in reply to: CLS (Content Layout Shift) Troubleshooting help please #1293428Hi,
According to the page speed tool, the CLS is now 0.001, which is pretty good. How did you improve it?
You might also want to defer loading of JS files, and turn off JS Combine option in the litespeed settings to prevent the script files from blocking DOM rendering, minimize thread work and reduce the execution time. Deferring the script might cause unexpected behavior, so make sure to check the page properly after enabling it.
// https://docs.litespeedtech.com/lscache/lscwp/pageopt/#load-js-deferred
And according to the page speed insight, the server response time is a bit slow, so optimizing the database and upgrading the server itself might also be necessary.
Best regards,
IsmaelHi,
Thank you for your patience.
We added another snippet to resize the tab section on load, which works fine, but the tab section is still not resizing consistently after going to the next step. You might have to refrain from using the tab section when using the bookly form.
This is the snippet that we added.
var int = window.setInterval(function(){ console.log("resizing"); $(window).trigger('debouncedresize'); $("a[href$=online-booking]").trigger("click"); }, 1000); $(window).load(function () { setTimeout(function() { clearInterval(int); }, 1000
Best regards,
IsmaelHi,
Thank you for the update.
Please ask the third party developer to download the latest version of the theme from your or their Themeforest account and upload it manually via FTP. This should work fine as long as they did not do massive modification to the core or parent files and that they have installed a child theme.
For more info about FTP update, please forward the following documentation.
// https://kriesi.at/documentation/enfold/theme-update/#update-via-ftp
Best regards,
IsmaelHi,
Thank you for the info.
We did not find any column element in that page, so we are not really sure what to check. Would you mind providing a screenshot of the issue? You can use imgur or dropbox for the screenshot.
Best regards,
IsmaelHi,
Glad to know that you have found a solution, and we hope that we could help you better next time. Please feel free to open a new thread should you need anything else.
Have a nice day.
Best regards,
IsmaelHi,
Thank you for the update.
Do you remember adding this css code somewhere?
.header_color .header_bg, .header_color .main_menu ul ul, .header_color .main_menu .menu ul li a, .header_color .pointer_arrow_wrap .pointer_arrow, .header_color .avia_mega_div, .header_color .av-subnav-menu>li ul, .header_color .av-subnav-menu a { background: #7d7d7d!important; }
It applies the background #7d7d7d to the second level menu items. Also, you may have to disable the mega menu option for the “Lehigh” menu item.
Best regards,
IsmaelHi,
Where or how did you set the Finger Paint font? In the Enfold > General Styling > Fonts panel, the header and body font are set to default and Open Sans, respectively.
Thank you for your patience.
Best regards,
IsmaelHi,
Thank you for the inquiry.
We checked the staging site and the header there is fixed and sticks to very top of page when we scroll down, but the Header Size is different compare to the live site. Is this fixed?
Please toggle or temporarily disable the Enfold > Performance > File Compression settings, or check the site on incognito mode. You may also need to adjust the Header Size settings in the Enfold > Header Settings panel.
Best regards,
IsmaelApril 8, 2021 at 7:20 am in reply to: Functions.php file in Enfold Child not updating changes #1293189Hey Harold,
Thank you for the inquiry.
We modified that code a bit to make it compatible with the updated mobile menu. Please check the snippet in the following thread.
// https://kriesi.at/support/topic/social-icon-in-mobile-menu/#post-1226347
Best regards,
IsmaelHey marcoabis81,
Thank you for the inquiry.
You can actually adjust the maximum container width in the Enfold > General Layout > Dimensions panel. Look for the Maximum Container width field and set the width in pixel, or in percentage, which is relative to the browser viewport or the screen resolution.
Best regards,
IsmaelHi,
Thank you for your patience.
The lightbox started to work properly after we deactivated the JS and CSS minify settings in the Litespeed > Page Optimization settings (see private field), cache and cdn is still enabled during the test. We do not know exactly which of the minify settings affected the lightbox though, but it is clear that file minification is causing the issue. You may need to test the settings or use a completely different minification plugin.
Best regards,
IsmaelHi,
Thank you for the update.
I don’t have this av-helper-slideshow.php in my child theme folder.
The file is inside the shortcodes folder in the child theme directory. Please edit the file as @Nikko recommended above, and that should fix the error.
Best regards,
IsmaelHi,
Thank you for the info.
The markup of the Blog Posts element is different from the default layout. We may need to access the file server in order to check the issue further — the Appearance > Editor panel is not accessible.
Please post the FTP details in the private field, or enable the default file editor in the dashboard.
Best regards,
IsmaelApril 8, 2021 at 6:45 am in reply to: Several Masonry galleries on single page not loading properly #1293178Hi,
Thank you for the inquiry.
This might be an issue with the waypoint script, used by the theme to trigger animations on scroll. You may need to adjust the offset value of that function to trigger the animation earlier than usual. You could also move the masonry gallery higher up the page, or insert additional content below the gallery.
If you want to modify the script or function, please edit the enfold\js\shortcodes.js, look for the activate_waypoints script around line 217.
function activate_waypoints(container) { //activates simple css animations of the content once the user scrolls to an elements if($.fn.avia_waypoints) { if(typeof container == 'undefined'){ container = 'body';}; $('.avia_animate_when_visible', container).avia_waypoints(); $('.avia_animate_when_almost_visible', container).avia_waypoints({ offset: '80%'}); if(container == 'body') container = '.avia_desktop body'; $('.av-animated-generic', container).avia_waypoints({ offset: '95%'}); } }
We have to decrease the offset value to 50% or lower to trigger the animation once the elements are in view.
Best regards,
IsmaelHi,
Thank you for the update.
Manually changing the dates of the posts should not affect the pagination, the items will just be sorted differently or show in different pages. Please let us know once the update is done. And do not forget to purge the cache and disable the html compression after the update.
Best regards,
IsmaelHi,
Thank you for the info.
By default, the post meta info will only display if an excerpt is available, so for posts made using the Advance Layout Builder without a summary or excerpt, the date info will not show. But if you want the meta info to always display, we can use the following filter in the functions.php file.
add_filter("avf_post_slider_args", function($atts) { $atts["show_meta_data"] = "always"; return $atts; }, 10, 1);
Best regards,
IsmaelHey sbott,
Thank you for the inquiry.
You may have set the Enfold > Privacy & Cookies > Cookie Handling > Default Cookie Behavior to the first and second option, allowing external services to run without user consent or without opting in. You have to set the cookie behavior to the third or fourth option to block the tracker.
We tried to login to the site, but the credentials above did not work. Please check the info carefully, or provide another admin account.
Best regards,
IsmaelApril 8, 2021 at 6:02 am in reply to: Multilanguage second DSGVO checkbox-text for contactform #1293170Hi,
Thank you for the info.
The FTP above is working, but we cannot access the site or the WP dasbboard to test the changes because it is asking for another authentication. Did you enable the htpassword or something similar?
Best regards,
IsmaelHi,
Thank you for the info.
We checked the product grid shortcode and the product query (see private field), but we did not find anything unusual with it. So it is possible that the issue lies somewhere else, perhaps due to a plugin conflict or a custom modification.
Is there a staging version of the site? We would like to temporarily disable the plugins while debugging the issue if possible.
Best regards,
IsmaelApril 7, 2021 at 12:01 pm in reply to: How to get a Vimeo video with poster image to open in same window or lightbox #1293046Hi,
No problem. We tend to miss little things like that sometimes. Please do not hesitate to open another thread if you need anything else.
Have a nice day.
Best regards,
IsmaelApril 7, 2021 at 11:59 am in reply to: Slider Probleme nach 5.6 und jetzt unter 5.7 – layout kaputt #1293045Hi,
Thank you for the update.
The site above is no longer accessible when we checked it again today. Is it down? Temporarily, try to toggle or temporarily disable the Enfold > Performance > File Compression settings, and deactivate the cache plugin. Let us know when the site is up again.
Best regards,
IsmaelHey envis,
Thank you for the inquiry.
It is not working because the svg images do not have specified width and/or height as we explained in this old thread.
// https://kriesi.at/support/topic/problem-with-update-9/#post-1064431
You may have to use another image format.
Best regards,
IsmaelHey Reut Rachel,
Thank you for the inquiry.
1.) Yes, that is correct. Adjust the right margin after the 4th item to decrease or increase the gap between it and the 5th item, or the space for the logo.
2.) To increase the size of the logo, you have to increase the height of the header in the Enfold > Header > Header Layout > Header Size settings.
3.) You have to use css media queries to re-adjust the right margin of the 4th item on smaller screens, and you may need to remove this css code.
#header .main_menu { /* background: gold; */ width: 100%; left: 50%; transform: translateX(-32.5%); }
Best regards,
IsmaelApril 7, 2021 at 11:40 am in reply to: PROBLEMI VISUALIZZAZIONE MENU E PULSANTE DELLA RICERCA E CARRELLO SU MOBILI #1293039Hi,
Thank you for the screenshot.
You can add this css code to display the social icons back on mobile view.
@media only screen and (max-width: 479px) { .responsive #top #wrap_all #header .social_bookmarks, .responsive #top #wrap_all #main .av-logo-container .social_bookmarks { display: block; } }
Best regards,
Ismael -
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