Forum Replies Created

Viewing 30 posts - 7,261 through 7,290 (of 67,463 total)
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  • in reply to: Purchase Code #1421055

    Hey Tim Stellmacher,

    Thank you for the inquiry.

    Did you use the purchase code in the following page?

    // https://kriesi.at/support/register/

    If you want to update the theme through the dashboard, you have to generate a personal or private token. Please check the documentation below for more info.

    // https://kriesi.at/documentation/enfold/theme-registration/#what-is-an-envato-personal-token

    You can also update the theme manually via FTP.

    // https://kriesi.at/documentation/enfold/theme-update/#update-via-ftp

    Best regards,
    Ismael

    in reply to: Possible to create a Nav Bar floating near the bottom? #1420865

    Hey gb,

    Thank you for the inquiry.

    This should be possible with a Fullwidth Submenu element. Please add the element in the page, go to the Advanced > Developer Settings panel, then add the class name “av-floating-sub-menu” in the Custom CSS Class field. Afterwards, add the following css code to make the submenu float at the bottom of the page.

    #top .av-floating-sub-menu {
        position: fixed !important;
        bottom: 50px;
        width: 70%;
        left: 50%;
        transform: translateX(-50%);
        border-radius: 50px;
        top: auto !important;
    }
    

    If you want the submenu to display on all pages without manually adding it in the editor, extract the shortcode of the element by enabling the debug mode, then use template hooks such as ava_after_content_templatebuilder_page.

    add_action('ava_after_content_templatebuilder_page', function() {
      // place the submenu shortcode here 
    }, 10);
    

    To enable the debug mode, please check the documentation below.

    // https://kriesi.at/documentation/enfold/intro-to-layout-builder/#debug-mode

    Best regards,
    Ismael

    in reply to: New Block Editor Audio Player on Blog Archive Screen #1420864

    Hey Daniel,

    Thank you for the inquiry.

    The theme requires the audio shortcode in order to display an audio player in the blog overview page. It won’t recognize an audio block and will not display a player in that format or style. Unfortunately, this customization will require significant amount of modifications to the theme and is beyond our scope of support. If you are interested in doing this on your own, you will find the avia_audio_content_filter filter in the enfold/includes/helper-post-format.php file, which is responsible for displaying the audio player.

    If you have any other questions or require further assistance, please feel free to let us know.

    Best regards,
    Ismael

    in reply to: contact form field border color wrong after submit #1420861

    Hey ricedean,

    Thank you for the inquiry.

    That is the default border color of the valid input fields. You can adjust the border by adding this css code.

    #top #wrap_all .valid .text_input, #top #wrap_all .valid .text_area, #top #wrap_all .valid .select {
        border: 1px solid #7296cd;
    }

    Please toggle or temporarily disable the Enfold > Performance > File Compression settings in order to ensure that the changes take effect.

    Best regards,
    Ismael

    in reply to: Add different button to main menu #1420860

    Hey Sebastian,

    Thank you for the inquiry.

    We may need to inspect the site in order provide the appropriate solution. Please post the site URL and login details in the private field.

    Best regards,
    Ismael

    in reply to: show tripadvisor icon in header #1420859

    Hi,

    Thank you for the update.

    First, you have to add this code in the functions.php file to register the Tripadvisor icon.

    // Register tripadvisor icon as a theme icon
    function avia_add_custom_icon($icons) {
    $icons['Tripadvisor'] = array( 'font' =>'tripadvisor', 'icon' => 'uf262');
    return $icons;
    }
    add_filter('avf_default_icons','avia_add_custom_icon', 10, 1);
    
    // Add new icon as an option for social icons
    function avia_add_custom_social_icon($icons) {
    $icons['Tripadvisor'] = 'Tripadvisor';
    return $icons;
    }
    add_filter('avf_social_icons_options','avia_add_custom_social_icon', 10, 1);
    
    //Add items on the social share section
    add_filter('avia_social_share_link_arguments', 'avia_add_social_share_link_arguments', 10, 1);
    function avia_add_social_share_link_arguments($args) {
    	$new_array = array(
    		'Tripadvisor' => array(
    			"encode"=>true, "encode_urls"=>false, "pattern" => "https://www.tripadvisor.com://send?text=[title]-[permalink]"
    		)
    	);
    
    	return array_merge($new_array, $args);
    }

    After that, go to the Enfold > Social Profiles, click the plus (+) symbol below the Facebook entry, select Tripadvisor from the dropdown, then add your Tripadvior account URL in the Social Icon URL field. Let us know if you need further assistance.

    Best regards,
    Ismael

    in reply to: Adding Spotify and Apple Podcast social icons #1420858

    Hi,

    Thank you for the update.

    If you want the modification to remain after an update, you have to install a child theme and move the modification to the child theme’s functions.php file. If you haven’t installed a child theme yet, please check the link below.

    // https://kriesi.at/documentation/enfold/child-theme/#how-child-themes-work

    The Apple Podcast icon is not included in the theme by default, so you will have to find an SVG version of it and convert it to an icon font using the Fontello icon converter. You can then upload it to the Enfold > Import/Export > Iconfont Manager. Please check the documentation below for more info.

    // https://kriesi.at/documentation/enfold/icon/#adding-your-own-fontello-or-flaticon-icons-

    Best regards,
    Ismael

    in reply to: Can’t manual import demo #1420857

    Hi,

    Thank you for the update.

    The first file structure is correct. Did you do the following step?

    Go to Enfold > Theme Options > Demo Import and import the demo
    

    Best regards,
    Ismael

    Hi,

    We may need to login to the site in order to properly test the changes. Provide the WP and S/FTP details in the private field.

    Best regards,
    Ismael

    in reply to: Tab Section titles verticle spacing #1420855

    Hey Purepraxis,

    Thank you for the inquiry.

    Please try to add this css code to adjust the alignment of the tab titles. This may require adjustments on smaller screens.

    .av-inner-tab-title, .av-tab-section-icon, .av-tab-arrow-container, .av-tab-section-image {
        width: auto;
    }
    
    .js_active .av-tab-section-tab-title-container {
        display: flex;
        flex-direction: row;
        justify-content: space-around;
        align-items: center;
        padding-right: 20px;
    }

    Best regards,
    Ismael

    in reply to: Tab Section titles spacing #1420854

    Hey Purepraxis,

    Thank you for the inquiry.

    You can add this css code to adjust the width of the tab titles but it might push the other items to the next line.

    .av-inner-tab-title, .av-tab-section-icon, .av-tab-arrow-container, .av-tab-section-image {
        width: auto;
    }
    

    Default width is 90px.

    Best regards,
    Ismael

    in reply to: Social media icons in the mobile version #1420853

    Hi,

    Thank you for the update.

    We could change the team member image to a square shape instead of round on smaller screens to create more space for the social icons.

    @media only screen and (max-width: 767px) {
    
      /* Add your Mobile Styles here */
      .team-img-container {
        border-radius: 0;
      }
    }
    

    Please check the screenshot in the private field.

    Best regards,
    Ismael

    in reply to: posts in carousel or rotator? #1420852

    Hey Alan Schietzsch,

    Thank you for the inquiry.

    There is a Post Slider in the Content Elements tab of the Advance Layout Builder (ALB). You can also use the Featured Image Slider from the Media Elements tab. Please check the links below.

    docu: https://kriesi.at/documentation/enfold/featured-image-slider/
    demo: https://kriesi.at/themes/enfold-2017/elements/featured-image-slider/

    Best regards,
    Ismael

    in reply to: Make Header Secondary Menu Sticky? #1420851

    Hey suthernstrawberry,

    Thank you for the inquiry.

    You can add this css code to keep the top Header Secondary Menu visible on scroll.

    .html_header_top.html_header_sticky #header {
        margin-top: 0 !important;
    }
    

    Please make sure to toggle or temporarily disable the Enfold > Performance > File Compression settings in order to ensure that the changes take effect.

    Best regards,
    Ismael

    in reply to: Vimeo Popup: inline text anchor link does not work #1420850

    Hi,

    We’ve modified the code a bit to adjust the URL pattern. Unfortunately, we couldn’t test the changes because the updated file doesn’t get loaded on our end even if we open the page on a different browser. Please try to test the page again on your end.

    if( m[6] ) {
          id = id + '?' + params + "&h=" + m[6];
     }
    

    Best regards,
    Ismael

    in reply to: Header Title and Breadcrumbs not displaying on all pages #1420849

    Hi,

    Happy to help! Please feel free to open another thread if you have more questions about the theme.

    Have a nice day.

    Best regards,
    Ismael

    in reply to: Cell padding: Larger screens #1420848

    Hi,

    Thank you for the info.

    The css modification is not getting applied because it gets overridden by the rules in the posts css file. To fix the issue, please add this code in the functions.php file.

    function ava_enqueue_child_styles() {
        wp_enqueue_style( 'av-child-posts-css', get_stylesheet_directory_uri() . '/av-child-posts.css' );
    }
    
    add_action( 'wp_head', 'ava_enqueue_child_styles', 10 );
    

    After that, create a file called “av-child-posts.css” in the child theme directory, then add this css code.

    @media only screen and (min-width: 1201px) {
    
      /* Add your Desktop Styles here */
      .responsive #top #wrap_all .flex_cell.av-irwte-402a46cb11dcc3db2b5c85605d88b8cc {
        padding: 80px 300px 80px 80px !important;
      }
    }
    

    This should override the default posts css styles and increase the padding of the cell on larger screens.

    Best regards,
    Ismael

    in reply to: Menue/ Submenue #1420847

    Hi,

    Thank you for the clarification.

    We could adjust the width of the submenu a bit to make sure that the menu labels don’t break to the second line. Please add this css code in the Quick CSS field.

     .av-main-nav ul {
        margin-left: 0;
        left: 0;
        width: 250px;
    }

    Best regards,
    Ismael

    in reply to: Design is not showing anymore #1420811

    Hi,

    Thank you for the update.

    2.) It says that the Imagick extension is disabled. Again, you can ignore this suggestion or you can ask your hosting provider to enable it for you. You can also install an image compression plugin such as Shortpixel or Imagify.

    3.) Your only option is to configure Redis or Memcache, or just ignore the suggestion. You can still improve the loading speed of the site even without object caching. Please check the articles below.

    // https://kriesi.at/archives/scoring-100-100-in-google-pagespeed-insights-gtmetrix-pagespeed-and-yslow
    // https://gtmetrix.com/wordpress-optimization-guide.html

    4.) Try to install one of the security plugins that we mentioned above.

    Best regards,
    Ismael

    in reply to: CSS for specified instance of smaller h1 font size on mobile #1420810

    Hi,

    No problem! Let us know if you have more questions.

    Have a nice day.

    Best regards,
    Ismael

    in reply to: Cell padding: Larger screens #1420809

    Hi,

    Thank you for the update.

    What is the screen resolution of your monitor? In your screenshot, looks like you have a high-resolution monitor or have zoomed out the page. If you want to increase the padding for monitors with a screen resolution higher than 1920x1080px, try to add this css code.

    @media only screen and (min-width: 1920px) {
    
      /* Add your Desktop Styles here */
      .responsive #top #wrap_all .flex_cell.av-irwte-402a46cb11dcc3db2b5c85605d88b8cc {
        padding: 80px 300px 80px 80px !important;
      }
    }

    Best regards,
    Ismael

    in reply to: Vimeo Popup: inline text anchor link does not work #1420808

    Hi,

    Thank you for the update.

    It still loads the old version of the file on our end even when we check the site on incognito mode. Please check the screenshot below.

    Did you test the page again? The regex match should now return 7 results instead of 6 including the second ID in the URL.

    Best regards,
    Ismael

    in reply to: Header Title and Breadcrumbs not displaying on all pages #1420806

    Hi,

    Please edit the page and look for the Custom Fields section just below the Advance Layout Builder. If the fields are not visible, toggle the Custom Fields checkbox from the Screen Options. For more info, please check the documentation below.

    // https://wordpress.org/documentation/article/assign-custom-fields/#usage

    Best regards,
    Ismael

    in reply to: Small type issue on Enfold slider has returned #1420805

    Hi,

    We may need to access the site in order to properly check the issue. Please provide the login details in the private field.

    Best regards,
    Ismael

    in reply to: Line in template doesn’t display on live page #1420804

    Hey John,

    Thank you for the inquiry.

    It is not visible because the Custom Border Color is not being applied to the separator, causing it to default to white. Please try update the theme to version 5.6.6, then temporarily disable the Enfold > Performance > File Compression settings. Let us know if the issue persists.

    Best regards,
    Ismael

    in reply to: show tripadvisor icon in header #1420803

    Hey Gabriele-Marie,

    Thank you for the inquiry.

    We can use some filters in the functions.php file to add a new icon. Please check the thread below for an example.

    // https://kriesi.at/support/topic/tripadvisor-as-social-share-icon/#post-1286736

    Related threads:

    // https://kriesi.at/support/topic/telegram-in-social-share-button/#post-1358871
    // https://kriesi.at/support/topic/changement-couleur-et-police-ne-fonctionne-pas/#post-1344998

    Best regards,
    Ismael

    in reply to: Wrong order of upcoming events #1420773

    Hi,

    Thank you for the update.

    Looks like the events get mixed up when the tax_query is set. To fix the issue temporarily, we reverted the events_upcoming.php file back to default, then added this code in the functions.php file.

    add_filter('avia_tribe_events_upcoming', function($query, $params) {
        unset($query['tax_query']);
        return $query;
    }, 10, 2);
    
    

    Best regards,
    Ismael

    in reply to: Small type issue on Enfold slider has returned #1420758

    Hi,

    Thank you for the info.

    Looks like the other slides still have the default h2 styles, not the styles set in the Styling > Font Sizes panel.

    This is the custom style of one of the slides, configured in the Styling > Font Sizes.

    #top #wrap_all .avia-slideshow .av-slideshow-caption.av-lhewf3ia-c0fce5f319dd1be36b426af6eda71d3c__7 .avia-caption-title {
        font-size: 36px;
    }
    

    And this is the default h2 style, which is still applied to some of the slider items.

    #top #wrap_all .main_color h2, #top #wrap_all .alternate_color h2, #top #wrap_all .footer_color h2, #top #wrap_all .socket_color h2 {
        font-size: 15px;
        font-family: 'arial', Helvetica, sans-serif;
        font-weight: 600;
        text-transform: uppercase;
    }
    

    Please check the slider settings, then toggle or temporarily disable the Enfold > Performance > File Compression settings.

    Best regards,
    Ismael

    in reply to: Grey lines below each section #1420757

    Hey IDS,

    Thank you for the inquiry.

    We are not seeing the section borders anymore. Looks like you’ve managed to adjust the settings in the Layout > Borders toggle.

    Best regards,
    Ismael

    in reply to: Can’t manual import demo #1420754

    Hey sanlevigoband,

    Thank you for the inquiry.

    Did you add the avia_demo_store_downloaded_files theme support in the functions.php file? This will just give you an option to the download the demo files manually but you will still encounter the same error as doing the automatic update since the process is the same.

    To manually or locally import the demo, try to use the XML files instead.

    // https://kriesi.at/documentation/enfold/import-demos/#how-to-manually-import-a-theme-demo

    You can also ask your hosting provider to whitelist the following IP address, which might fix the curl timeout error.

     http://kriesi.at/ (85.13.136.225)
    

    Best regards,
    Ismael

Viewing 30 posts - 7,261 through 7,290 (of 67,463 total)