Viewing 14 posts - 1 through 14 (of 14 total)
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  • #1420726

    Hi. I am trying to import manually a demo because the classic import gives me curl 28 error timeout.
    I followed the steps from the manual https://kriesi.at/documentation/enfold/import-demos/#how-to-import-a-theme-demo
    but after the upload, in the demo import section the themes try again to download the demo files. Why?
    I followed perfectly the tutorial

    #1420754

    Hey sanlevigoband,

    Thank you for the inquiry.

    Did you add the avia_demo_store_downloaded_files theme support in the functions.php file? This will just give you an option to the download the demo files manually but you will still encounter the same error as doing the automatic update since the process is the same.

    To manually or locally import the demo, try to use the XML files instead.

    // https://kriesi.at/documentation/enfold/import-demos/#how-to-manually-import-a-theme-demo

    You can also ask your hosting provider to whitelist the following IP address, which might fix the curl timeout error.

     http://kriesi.at/ (85.13.136.225)
    

    Best regards,
    Ismael

    #1420827

    Hi. Ovh can’t add the ip in whitelist

    I added add_theme_support( ‘avia_demo_store_downloaded_files’ ); at the end of the file functions.php

    this is the file structure:

    wp-content
    └── uploads
    └─── avia_demo_files
    └──── band
    ├───── band.txt
    └───── band.xml

    is it correct?
    i tried also:

    wp-content
    └── uploads
    └─── avia_demo_files
    ├──── band.txt
    └──── band.xml

    • This reply was modified 4 months, 3 weeks ago by sanlevigoband.
    #1420857

    Hi,

    Thank you for the update.

    The first file structure is correct. Did you do the following step?

    Go to Enfold > Theme Options > Demo Import and import the demo
    

    Best regards,
    Ismael

    #1421301

    Yes but i can only find “Click to download”, not “Click to import”

    And, if I click i got curl timeout error

    • This reply was modified 4 months, 2 weeks ago by sanlevigoband.
    #1421312

    Hi,
    To import the band.xml file you will need to go to WordPress ▸ Tools ▸ Import ▸ WordPress and manually upload the file to WordPress.
    Unfortunately though since OVH won’t whitelist our site the images in the band.xml file may not import.
    You could try creating a localhost wordpress site on your computer and then import the demo, and then use the plugin Duplicator to move it to your OVH host.

    Best regards,
    Mike

    #1421417

    The demo import doesn’t even work in localhost.

    Wordpress > tools > import > wordpress > import band.xml gives me internal server error

    In localhost, the classic import doesn’t work, the manual import doesn’t work
    Wordpress > tools > import > wordpress > import band.xml in localhost works but it’s totally messed up

    I MUST import my demo or the theme is useless for me. Can you please provide a solution?

    • This reply was modified 4 months, 2 weeks ago by sanlevigoband.
    #1421442

    Hi,

    We may have to access the site in order to check the issue further. Please provide the WP and S/FTP details in the private field.

    Thank you for your patience.

    Best regards,
    Ismael

    #1421534

    Ok.

    You can use the Bit File Manager as ftp explorer

    #1421595

    Hi,

    Thank you for the info.

    For some reason, we can’t properly access the folders using the Bit File Manager plugin. The folder automatically closes and redirects to the root directory when we try to open any directories. Please provide the S/FTP details in the private field.

    Best regards,
    Ismael

    #1421746

    Ok

    • This reply was modified 4 months, 2 weeks ago by sanlevigoband.
    #1421861

    Hi,

    Thank you for the info.

    We manually imported the demo using a local XML file. You can now edit the page and replace the images and other content with your own.

    Best regards,
    Ismael

    #1421912

    Thank you very much

    #1421938

    Hi,
    Glad Ismael could help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

Viewing 14 posts - 1 through 14 (of 14 total)
  • The topic ‘Can’t manual import demo’ is closed to new replies.