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  • #1420336

    Hello – we are seeing this issue reoccur with Safari Mac browsers. Please see the link in private info. It appears at the final slide only. There are roughly 10-11 slides active. Previously we could eliminate this problem by shorting that count to 8, but we have much content we need to display.

    Any ideas?

    #1420360

    Hey charger70,

    Thank you for the inquiry.

    You may have provided a different URL. Please provide the URL of the site shown in the screenshot. Have you tried editing the Styling > Font Sizes settings of the slide?

    Best regards,
    Ismael

    #1420424

    here you go – yes, all settings are the same. see the previous thread on this:

    #1420758

    Hi,

    Thank you for the info.

    Looks like the other slides still have the default h2 styles, not the styles set in the Styling > Font Sizes panel.

    This is the custom style of one of the slides, configured in the Styling > Font Sizes.

    #top #wrap_all .avia-slideshow .av-slideshow-caption.av-lhewf3ia-c0fce5f319dd1be36b426af6eda71d3c__7 .avia-caption-title {
        font-size: 36px;
    }
    

    And this is the default h2 style, which is still applied to some of the slider items.

    #top #wrap_all .main_color h2, #top #wrap_all .alternate_color h2, #top #wrap_all .footer_color h2, #top #wrap_all .socket_color h2 {
        font-size: 15px;
        font-family: 'arial', Helvetica, sans-serif;
        font-weight: 600;
        text-transform: uppercase;
    }
    

    Please check the slider settings, then toggle or temporarily disable the Enfold > Performance > File Compression settings.

    Best regards,
    Ismael

    #1420794
    This reply has been marked as private.
    #1420805

    Hi,

    We may need to access the site in order to properly check the issue. Please provide the login details in the private field.

    Best regards,
    Ismael

    #1420905
    This reply has been marked as private.
    #1421029

    Hi,
    Thank you for the link to your site, I see the css from the other thread is in your Quick CSS:

    #top #wrap_all .avia-slideshow .av-slideshow-caption .avia-caption-title {
        font-size: 36px;
    }
    #top .avia-slideshow .avia-caption-content p {
        font-size: 20px;
    }

    and on your /news/ page you are only using 8 slides, when I change to 12 by cloning the last iten 4 more times and clear my browser cache and check with Windows in Chrome, Firefox, & Edge & Mac in Safari, Chrome, Firefox all items show correctly.
    Perhaps when you added the other items your cache was not fully cleared, Please note that Safari can be hard to clear the cache, often you need to also clear the history to fully purge the cache, following these steps for Safari and note Step 4 where you will Clear the History.
    I removed the extra items, please try adding the new slides that you want and clear your cache, perhaps a couple of times, and if that doesn’t help please let us know so we can look and help.

    Best regards,
    Mike

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