Page 453 – Support | Kriesi.at – Premium WordPress Themes

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July 19, 2018 at 6:08 pm in reply to: Social Icons in the footer #987546

Yigit
Keymaster

Hi,

You can now use pages as footer :) Please create a page and set it as your footer in Enfold theme options > Footer.

Best regards,
Yigit

July 19, 2018 at 4:54 pm in reply to: logo placement #987485

Yigit
Keymaster

Hi,

Home menu item was added as a custom menu. I simply went to Apperance > Menus and retyped “home” in all caps. Please review your website

Best regards,
Yigit

July 19, 2018 at 4:52 pm in reply to: Mobile burger menu – background color #987483

Yigit
Keymaster

Hi,

Please go to Enfold theme options > Advanced Styling and edit “Menu Links in overlay/slide out” and adjust background color as needed.

Cheers!
Yigit

July 19, 2018 at 4:48 pm in reply to: Hide right top header on mobile view only #987481
Yigit
Keymaster
Hey vegaspro,

Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child theme’s style.css file:

CSS Snippet:
```
@media only screen and (max-width: 768px) { 
.phone-info a {
    display: none;
}}
```
Best regards,
Yigit
July 19, 2018 at 4:46 pm in reply to: Big Image Preview – Feature Image Being Cropped #987480
Yigit
Keymaster
Hey npcf,

Please try following
- Install this plugin: https://wordpress.org/plugins/simple-image-sizes/
- Go to Settings > Media
- Change the entry_with_sidebar image size (increase its width / height).
- Regenerate the thumbnails by clicking the button at the bottom.
Best regards,
Yigit
July 19, 2018 at 4:40 pm in reply to: Feature request: Custom section types #987478

Yigit
Keymaster

Hi Xioros,

Thanks for your feedback and request. I will forward it to Kriesi and our dev team :)

Best regards,
Yigit

July 19, 2018 at 4:26 pm in reply to: Probleme with menue/ header after instllation #987469

Yigit
Keymaster

Hi,

Please edit your page with no breadcrumb and click “Screen options” on the top right corner and check “Custom Fields” and then scroll down and check if “header” is set to “no” – https://i.imgur.com/AtqncTW.png. If it is, please change it to “yes” and update your page.

If that does not help, please create temporary admin logins and post them here privately so we can look into it :)

Best regards,
Yigit

July 19, 2018 at 4:24 pm in reply to: enfold-child style.css not working #987466

Yigit
Keymaster

Hi,

You are welcome! :)

For your information, you can take a look at Enfold documentation here – https://kriesi.at/documentation/enfold/
If you have any other questions or issues, feel free to start a new thread under Enfold sub forum and we will gladly try to help you :)

Best regards,
Yigit

July 19, 2018 at 4:20 pm in reply to: Enfold – theme missing style CSS sheet #987463

Yigit
Keymaster

Hi,

I installed the theme and child theme via FTP however login credentials did not work. Could you please check them once again?

Best regards,
Yigit

July 19, 2018 at 8:49 am in reply to: Multilingual web #987305

Yigit
Keymaster

Hi,

Yes, there are Enfold users using Polylang however please note you may need to make some adjustments.

Best regards,
Yigit

July 19, 2018 at 8:47 am in reply to: Enfold Theme #987303

Yigit
Keymaster

Hey Lisa,

Thanks for contacting us!

Yes, the theme is Enfold however previous developers has changed themes name through parent theme. We would have recommended using a child theme instead – https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#why-child-theme

Since they changed themes name, we would recommend you to go to Enfold theme options > Import & Export tab and export your current theme options, then update the theme and after that you can import your current theme options in the same tab.

Since theme is modified, we cannot really tell which version your client is using however since currently there are not such issues, updating the theme should fix the issue – https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#reinstall-or-update-using-ftp

In case it does not, please register to our support forum – https://kriesi.at/support/register/ and start a new thread under Enfold sub forum so we can look into it :)

Best regards,
Yigit

July 19, 2018 at 12:29 am in reply to: Blue phone number link on mobile #987220

Yigit
Keymaster

Hi,

You are welcome :)

It would be better if you could please start new threads for other questions.

Best regards,
Yigit

July 18, 2018 at 9:34 pm in reply to: JS Error #987197

Yigit
Keymaster

Hi,

Yes, please refer to this post – https://kriesi.at/documentation/enfold/add-custom-js-or-php-script/#add-a-script-to-head-section

Best regards,
Yigit

July 18, 2018 at 9:33 pm in reply to: Blue phone number link on mobile #987196
Yigit
Keymaster
Hey,

That is because of format-detection meta tag – http://www.html-5.com/metatags/format-detection-meta-tag.html

Please try adding following code to Functions.php file in Appearance > Editor
```
function avia_turn_off_detection(){
echo '<meta name="format-detection" content="telephone=no">';
}
add_action('wp_head', 'avia_turn_off_detection');
```
Best regards,
Yigit
July 18, 2018 at 8:47 pm in reply to: JS Error #987172

Yigit
Keymaster

Hey,

Correct. Have you noted the changes you made on avia.js or header.php file? We would recommend copying fresh copies of these files and re-applying your modifications since both files were updated in latest Enfold updates.

Cheers!
Yigit

July 18, 2018 at 8:44 pm in reply to: Changing the background colour of footer columns? #987169

Yigit
Keymaster

Hey,

You are welcome! Let us know if you have any other questions or issues.

Cheers!
Yigit

July 18, 2018 at 8:40 pm in reply to: Header styling, logo + two rows #987168

Yigit
Keymaster

Hi,

That should be achievable with some customization. You could try adding your content as widget to your header – https://kriesi.at/documentation/enfold/header/#adding-a-header-widget-area

Cheers!
Yigit

July 18, 2018 at 8:20 pm in reply to: Google Tag Manager, child themes, and the header.php #987163

Yigit
Keymaster

Hi,

Moving header.php file to your child theme should not be necessary. Please refer to this post – https://kriesi.at/documentation/enfold/add-custom-js-or-php-script/#add-a-script-to-head-section and add your tags using functions.php file of your child theme.

Regards,
Yigit

July 18, 2018 at 8:18 pm in reply to: HTTP ERROR 500 when updating from 4.0.5 to 4.4 #987161

Yigit
Keymaster

Hi,

Glad Rikard could help! :)

For your information, you can take a look at Enfold documentation here – https://kriesi.at/documentation/enfold/
If you have any other questions or issues, feel free to start a new thread under Enfold sub forum and we will gladly try to help you :)

Best regards,
Yigit

July 18, 2018 at 8:16 pm in reply to: Link Expired #987159

Yigit
Keymaster

Hey,

Please try installing the theme via FTP – https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#reinstall-or-update-using-ftp.
Also, please check these links: https://ph.godaddy.com/community/Managing-WordPress/Wordpress-theme-upload-error-quot-The-link-you-followed-has/td-p/101292, https://wordpress.org/support/topic/the-link-you-followed-has-expired/

Regards,
Yigit

July 18, 2018 at 8:16 pm in reply to: Double burger menu on mobile #987157

Yigit
Keymaster

Hi,

Glad you figured it out! :)

For your information, you can take a look at Enfold documentation here – https://kriesi.at/documentation/enfold/
If you have any other questions or issues, feel free to start a new thread under Enfold sub forum and we will gladly try to help you :)

Best regards,
Yigit

July 18, 2018 at 5:40 pm in reply to: Connection Errors #987121

Yigit
Keymaster

Hey,

Please create temporary admin logins and post them here privately so we can look into it :)

Best regards,
Yigit

July 18, 2018 at 5:39 pm in reply to: logo placement #987120

Yigit
Keymaster

Hi,

Please make sure you created a menu in Appearance > Menus and set it as your Enfold main menu – https://kriesi.at/documentation/enfold/menu/ :)

Best regards,
Yigit

July 18, 2018 at 5:27 pm in reply to: Connection Errors #987113

Yigit
Keymaster

Hi Corina,

I checked the website on Firefox however images load fine for and i cannot find any connection errors for images.
Could you please ask your client to disable all browser add-ons and also try loading the site on private window to see if that makes a difference?

Best regards,
Yigit

July 18, 2018 at 5:23 pm in reply to: Laptop View of Mega Menu is too large. Can't scroll down. #987107

Yigit
Keymaster

Hey Gabe,

Would you consider switching to mobile menu on a higher resolution – https://kriesi.at/documentation/enfold/menu/#activate-burger-menu-for-higher-resolution? :)

Cheers!
Yigit

July 18, 2018 at 5:21 pm in reply to: All My Pages Disappeared #987106

Yigit
Keymaster

Hi,

Glad we could help! Let us know if you have any other questions or issues :)

Best regards,
Yigit

July 18, 2018 at 5:17 pm in reply to: Page elements still not loading after upgrade to 4.4.1 #987104

Yigit
Keymaster

Hi,

It did not work for me. Do you, by any chance, have cPanel logins? We basically need to have access to files on your server.

Best regards,
Yigit

July 18, 2018 at 5:13 pm in reply to: Need immediate help, please-Enfold conflicting with WP-Admin login. Error code #987100

Yigit
Keymaster

Hi,

Using your backup should not cause any issue since memory limit is now 512M.
We will keep the thread open and wait to hear from you so please feel free to reply back in case anything goes wrong :)

Best regards,
Yigit

July 18, 2018 at 5:11 pm in reply to: Hidden Social Icon on smartphone #987097

Yigit
Keymaster

Hi,

You are welcome! Let us know if you have any other questions or issues :)

Best regards,
Yigit

July 18, 2018 at 4:19 pm in reply to: Hidden Social Icon on smartphone #987082

Yigit
Keymaster

Hi,

There was a missing opening curly bracket in your custom CSS code. I added it. Please review your website

Best regards,
Yigit
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Viewing 30 posts - 13,561 through 13,590 (of 82,585 total)

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