Hi Patrik,

You can upload your screenshots on imgur.com or Dropbox public folder and post the links here :)

If you mean how to use Strong and Br HTML tags, please see – https://www.w3schools.com/tags/tag_strong.asp and https://www.w3schools.com/tags/tag_br.asp. If that is not what you meant, please share screenshots :)

Regards,
Yigit

Hey Miles,

Thanks for contacting us!

If you have added custom CSS, please check for any errors using this website – http://csslint.net/. It might be the reason.

If that does not help or if you have any other questions or issues, please register to our support forum using your purchase code here – https://kriesi.at/support/register/ and start a new thread under Enfold sub forum – https://kriesi.at/support/forum/enfold#new-post

Cheers!
Yigit

Hey Kelly,

Thanks for contacting us!

We are sorry to hear about that. Unfortunately, there is nothing we can do to stop them. We only sell the theme and how people use it is completely up to users.
I honestly do not think they even purchased the theme legally if they are scammers.

Please do report them though – https://www.usa.gov/stop-scams-frauds. I am not sure if your friend could get their money back but at least you may help stop other innocent people from getting scammed.

Regards,
Yigit

Hi Jeff,

Thanks for contacting us!

I searched your emails in our database however they cannot be found. However your purchase code is not registered, so please go to – https://kriesi.at/support/register/ and register a new account. After that you can start new threads under Enfold sub forum – kriesi.at/support/forum/enfold#new-post :)

Cheers!
Yigit

Hi Schmit!

Thanks for contacting us!

Yes, it would. Please refer to this post – https://kriesi.at/documentation/enfold/theme-update/#update-via-ftp and update to the latest version via FTP. After that, please refer to this post – https://kriesi.at/documentation/enfold/theme-registration/#how-to-generate-a-envato-personal-token and generate a Personal Token and insert it in Enfold theme options so you would receive auto updates in WP dashboard and can keep the theme updated :)

If you have any other questions or issues, please register to our support forum – https://kriesi.at/support/register/ using your purchase code and start new threads under Enfold sub forum – kriesi.at/support/forum/enfold#new-post

Best regards,
Yigit

Hi Richard,

Glad it is resolved!
Not really sure what went wrong either. If it happens again, please let us know so we can look into it :)

@JannyPolak You are welcome! If you have any other questions or issues, please start a thread under Enfold sub forum – kriesi.at/support/forum/enfold#new-post :)

Best regards,
Yigit

Hi,

@davidhorstman Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child theme’s style.css file:

CSS Snippet:

#email {
    border: 1px solid #e2e2e2 !important;
}

Best regards,
Yigit

Hi,

No worries at all! Sorry for the wait :)

Enjoy the rest of your day!

Best regards,
Yigit

Hi,

We are sorry for the late reply!

Could you please create 2 private products where we could reproduce the issue and post temporary admin logins here privately so we can look into it?
If we are going to need to edit your existing first product, please let us know the steps we should take so we can quickly test it and set it back :)

Best regards,
Yigit

Hi,

Sorry for the late reply!

I could reproduce the issue and also noticed that when you set to display 40 posts per page, it works fine.
I think this could be related to one of your plugins. Could you please try de-activating all active plugins and check if that helps? If it does, you can activate them one by one to find the culprit :)

Best regards,
Yigit

Hi Daniel,

Thanks for the heads up!
We have updated the string and it will be included in upcoming version :)

Best regards,
Yigit

Hey Morticka,

Unfortunately, we do not seem to have a simple solution for this. Sorry about that! Please consider to hire a freelance developer if that is really important for you :)

Best regards,
Yigit

Hi Luigi,

Thanks a lot for your help!

I submitted language files on GitHub and made a pull request with the changes in auto-updates.php file. register-admin-options.php was already updated.

Thank you! :)

Best regards,
Yigit

Hi,

I can see which CSS rule is causing the issue however I could not locate it coming from. Could you please share FTP logins here privately as well so we can look further into it?

Regards,
Yigit

Hi,

I heard back from our devs. They have worked on a fix for this however it was not added because Kriesi and our devs decided it was too risky as it could break something else. Main concerns are special characters and broken HTML (many users use invalid HTML and that breaks ALB). For special characters, we have a plugin – https://github.com/KriesiMedia/enfold-library/tree/master/integration%20plugins/Enfold/Special%20Character%20Translation/avia-special-characters however we do not have a solution for broken HTML so far. So it is still needed.

Regards,
Yigit