Hi,

Thank you for the feedback. We work hard to constantly implement new features that can be widely incorporated. I’m sure Kriesi will add these features but I just don’t have any ETA on this issue for now.

Yes, using plugins is an alternate solution but sometimes it may not have all the features you are looking for. Since you mentioned someone is helping you with this issue we will keep this ticket open for you. In future, if you have any problem related to this issue please feel free to comment below.

Best regards,
Vinay

Hey precarre,

Thank you for contacting us.

Sorry for the late replay. I tried to achieve this in your approach but there is no easy way to modify the code and add all the functionality. It would take a lot of time and is out of our support scope.

An easier way to set a custom order for your post types is to try using a plugin like https://wordpress.org/plugins/simple-custom-post-order/

Let us know if you have more questions :)

Best regards,
Vinay

Hi,

Thank you for contacting us.

This is not a theme related issue but we can sure point you in the right direction. Please refer to this link for more information.

Best regards,
Vinay

Hey FlatText,

Thank you for contacting us.

Please change the margin right to 40vw and it should work for you.

#top #header .av-main-nav li:nth-child(3) {
    margin-right: 40vw;
} 

Best regards,
Vinay

Hey jeroenvandessel,

Thank you for contacting us.

I’m unable to view your site as it is disabled for me.

Sure your theme is outdated. Please refer to the below links to update the theme

Let us know if you have any questions.

Best regards,
Vinay

Hi,

Thank you for sharing the video.

I checked your site on chrome and sure enough, the same issue happened on my end.

It appears the line height and the height of the menu item is getting messed up for some reason. Please try changing the header height from Enfold options > Header > Header size > Select different height and Disabled the “merging and compression” for CSS and JS files from Enfold > Performance to clear the cache.

Please review the site now :)

Best regards,
Vinay

Hi,

Thank you for contacting us.

I checked your site and did not find any issue with the background images.

If you still have any issue please upload a screenshot/mockup to one of the below sites and share the link here so we can help you better :)

https://snag.gy/
https://ctrlv.cz/en/
https://imgur.com

Best regards,
Vinay

Hey tyhoegger,

Thank you for contacting us.

1. I checked your site and did not find the drop-down menu you mentioned on mobile. If you still have any issue please upload a screenshot/mockup to one of the below sites and share the link here so we can help you better :)

https://snag.gy/
https://ctrlv.cz/en/
https://imgur.com

2. To display the header social icons on the mobile device please check this link.

3. On which page and section do you have the animated number? Please share a precise link to the page and section so we can inspect it.

4. The background image of the color section is working as intended. Please select other options available in the background repeat section and try again.

You may not see the changes until the cached files are cleared in your browser.

Please perform the below steps to clear the browser cache:

1. Disable “merging and compression” for CSS and JS files from Enfold > Performance.
2. If a caching plugin is installed check the plugin settings and clear the cache and deactivate the plugins for testing purpose.
3. Hard refresh by pressing Ctrl + Shift + F5 on your browser or press the F12 key to open chrome dev tools and right click on the refresh button and select “Empty Cache and Hard Reload”.

Best regards,
Vinay

Hi,

Thank you for sharing the details.

I checked your site and the Favicon that appears in the browser tab is the same as the one added in the enfold theme options. Please check the screenshot attached.

You may not see the changes until the cached files are cleared in your browser.

Please perform the below steps to clear the browser cache:

1. Disable “merging and compression” for CSS and JS files from Enfold > Performance.
2. If a caching plugin is installed check the plugin settings and clear the cache and deactivate the plugins for testing purpose.
3. Hard refresh by pressing Ctrl + Shift + F5 on your browser or press the F12 key to open chrome dev tools and right click on the refresh button and select “Empty Cache and Hard Reload”.

Best regards,
Vinay

Hi,

Glad we could help!

Please take a moment to review our theme and show your support https://themeforest.net/downloads
Don’t forget to bookmark Enfold Documentation for future reference.

Thank you for using Enfold :)

Best regards,
Vinay

Hi,

Thank you for getting back to us. I’m sorry about the misunderstanding. In my previous message I shared a link to the video which explains the whole process but somehow the was missed. Here it is again :)

1. You need not modify any php file to add the font display property to your theme.

Edit the font name in the below code and paste the below code to the Quick CSS section in Enfold > General Styling

@font-face {
  font-family: "YOUR FONT NAME";
  font-display: swap;
}

NOTE: To load the main theme js files from child theme please check this link. There is no easy way to load all the main theme php files from the child theme it’s a WordPress limitation. To get around this you can write custom functions. Since this is going to take a lot of time and customization it is out of our support scope and thank you for your understanding :)

2. We update the theme regularly based on wider acceptance of the features on all modern browsers. You can surely expect this to be included in the future updates but we do not have an ETA on this at the moment.

3. To host google fonts please check this link.

4. For icon fonts you can use the following CSS code

@font-face {
    font-family: 'entypo-fontello';	
    font-display: swap;
}

You can also check out this working example that demonstrates different fonts applied

You may not see the changes until the cached files are cleared in your browser.

Please perform the below steps to clear the browser cache:

1. Disable “merging and compression” for CSS and JS files from Enfold > Performance.
2. If a caching plugin is installed check the plugin settings and clear the cache and deactivate the plugins for testing purpose.
3. Hard refresh by pressing Ctrl + Shift + F5 on your browser or press the F12 key to open chrome dev tools and right click on the refresh button and select “Empty Cache and Hard Reload”.

Let us know if you have any questions we are happy to help you.

Best regards,
Vinay

Hey mariellecv,

Thank you for sharing the details.

I checked your contact page but it does not match your description. You can use a color section and select a transparent background.

If you still have any issue please upload a screenshot/mockup to one of the below sites and share the link here so we can help you better :)

https://snag.gy/
https://ctrlv.cz/en/
https://imgur.com

Best regards,
Vinay

Hi,

Thank you for sharing the details.

I checked your site and also created a test page (Link in private).

I added some test content and tried to save it a few times and it works perfectly fine.

Are you still facing an issue? If so please mention the exact steps with browser and device details so we can re-produce it on our end and help you better.

Best regards,
Vinay

Hi,

I’m not sure what exactly you are trying to refer to? please upload a screenshot/mockup to one of the below sites and share the link here so we can help you better :)

https://snag.gy/
https://ctrlv.cz/en/
https://imgur.com

Best regards,
Vinay

Hey Audrey2019,

Thank you for contacting us.

To add a menu to the footer area please perform the below steps.

1. Go to Appearance > Menu > Create a new menu.
2. Give this menu a name and create a new footer menu.
3. Go to Appearance > Widgets
4. Scroll down till you view the “Navigation menu” widget.

5. Click on the menu widget and add it to the footer column in which you like the menu to display.
6. Lastly open the “Navigation Menu” widget and select the footer menu.

Don’t forget to save the widget changes :)

Best regards,
Vinay