Viewing 12 posts - 1 through 12 (of 12 total)
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  • #1060459

    Hello guys

    i have some issues in order to update a template.

    I just installed a template under djferr.com

    When i modify the data the 1st time everthing is ok, meanwhile if I made any additional change, when i press “save” this change start a loop in a saving process and updating, and i lost all the changes.

    Thanks

    #1061275

    Hey danfersolutions,

    Is it happening in all browsers? Can you please check Chrome and check the devtools console for the JavaScript errors.

    Best regards,
    Victoria

    #1061503

    Hi Victoria,
    I already tried with the Firefox and you saw the video. I also try it with IE, and i can see the website, but i cannot open the \wp-admin in order to manage the content, however with the Chrome i dont hae any issue so i can update all the times without the “loop”

    Do you have idea how this can happend?

    Thanks again for your help

    Best

    #1062113

    Hi,

    Thanks for the login details, though it seems that Wordfence is locking me out. Could you disable that plugin for now please?

    Best regards,
    Rikard

    #1062399

    Hi Rikard,

    i review the issue and I see your user was disabled. ¿Could you try it again?

    Sorry for the inconvenience

    Best regards

    F

    #1062626

    Hi,

    Thanks for the update, I can get to the login page now but the login details are not working.

    ERROR: The username or password you entered is incorrect. Lost your password?

    Best regards,
    Rikard

    #1062834

    Hi Rikard,

    I already try to login with the credentials and I able to do it without any error. Can you try it again.

    Sorry for the inconvenience

    Best

    #1062994

    Hi,

    Thank you for sharing the details.

    I checked your site and also created a test page (Link in private).

    I added some test content and tried to save it a few times and it works perfectly fine.

    Are you still facing an issue? If so please mention the exact steps with browser and device details so we can re-produce it on our end and help you better.

    Best regards,
    Vinay

    #1063081

    Hello

    yes i continue with the issues, i upload the video again

    Thanks for your help

    #1065331

    Hi,

    Thank you for using Enfold.

    It seems to be an issue with the block editor, so I set the theme to use the classic editor instead. You can find that option in the Enfold > Theme Options panel, right at the very bottom. Let us know if it helps.

    Best regards,
    Ismael

    #1065637

    Hi Ismael,

    seems it works correctly since your change :) so from my side we can close the ticket !!

    Thanks for your help

    #1065841

    Hi,

    Great, I’m glad you got it working and thanks for the update, I’ll go ahead and close this thread for now then. Please open a new thread if you should have any further questions or problems.

    Best regards,
    Rikard

Viewing 12 posts - 1 through 12 (of 12 total)

The topic ‘Update Theme Error’ is closed to new replies.