Page 356 – Support | Kriesi.at – Premium WordPress Themes

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January 8, 2020 at 9:36 pm in reply to: Pixelated Logo Macbook Pro #1171621

Victoria
Inactive Moderator

Hi beachcitiescryo,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

January 8, 2020 at 9:35 pm in reply to: Enfold cleans out all custom tags in page – a lot of work is now gone #1171620

Victoria
Inactive Moderator

Hi El,

Thanks :)

Glad you got it working for you! :)

If you need further assistance please let us know.
Best regards,
Victoria

January 8, 2020 at 9:33 pm in reply to: Shortcode as a Background of Colour Section #1171619

Victoria
Inactive Moderator

Hi tribaleye13,

Well, yes they can probably be spread to the full width.

Do you have a test page with it added anywhere?

Best regards,
Victoria

January 8, 2020 at 9:32 pm in reply to: Getting a fatal error #1171616

Victoria
Inactive Moderator

Hey Andrea,

Please have a look at the following thread:

FATAL ERROR class-avia-gutenberg.php on line 529

If you need further assistance please let us know.

Best regards,
Victoria

January 8, 2020 at 9:31 pm in reply to: WooCommerce Category Images – hide on category page #1171615
Victoria
Inactive Moderator
Hey vantagepointmg,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
.archive.tax-product_cat .page-thumb {
  display: none;
}
```
If you need further assistance please let us know.

Best regards,
Victoria
January 8, 2020 at 9:29 pm in reply to: layout #1171614
Victoria
Inactive Moderator
Hi,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
#boxes {
  width: 1000px;
  margin: 0 auto;
}

#boxes .flex_cell_inner {
  margin: 20px;
  border: 1px #ccc solid;
    height: 90%;
}
#boxes .flex_cell_inner .av_textblock_section  {
  padding: 20px;
}
#boxes .av-special-heading {
  padding: 0 10px;
}

#boxes .av_three_fifth {
  margin: 20px 0 0 20px;
}
#boxes .av_three_fifth .av-special-heading {
  padding: 0;
}

#boxes .av_two_fifth {
  margin-left: 0;
}
#boxes .hr { 
  border-top: 1px #ccc solid;
  border-bottom: 1px #ccc solid;
}
```
Well, the image needs to be a bit taller.

If you need further assistance please let us know.

Best regards,
Victoria
January 8, 2020 at 9:09 pm in reply to: Zona para registro de usuarios y Zona de usuarios #1171611

Victoria
Inactive Moderator

Hey greenhuman,

You might want to write to the WooCommerce support as the theme does not really affect these settings.

Contact Us

woocommerce.com/contact-us/embed/#?secret=X3KPG84irV" data-secret="X3KPG84irV" width="600" height="338" title="“Contact Us” — <a href="https://automattic.pxf.io/y2XdbN/" target="_blank" rel="nofollow">WooCommerce</a>" frameborder="0" marginwidth="0" marginheight="0" scrolling="no">

Best regards,
Victoria

January 8, 2020 at 9:07 pm in reply to: 404 error when accessing theme admin #1171610

Victoria
Inactive Moderator

Hi amy_kate,

Best regards,
Victoria

January 8, 2020 at 9:01 pm in reply to: Add additional menu in header #1171608

Victoria
Inactive Moderator

Hi wtek,

What do you mean by “it did not work out with the widget”? Did you get errors or did it show up in the wrong place?

Best regards,
Victoria

January 8, 2020 at 8:59 pm in reply to: COLORS ICON MENU MOBILE #1171607

Victoria
Inactive Moderator

Hi zemag33,

I cannot see the issue right now, can you please add the icons back?

Best regards,
Victoria

January 8, 2020 at 8:54 pm in reply to: Change Mobile Breakpoing #1171604

Victoria
Inactive Moderator

Hey ilmane,

Well, there is no such setting. You can re-write a lot of css and should do it.

What exactly is the issue?

Could you please attach some screenshots of the issue?

Best regards,
Victoria

January 8, 2020 at 8:51 pm in reply to: Elements not showing #1171601
Victoria
Inactive Moderator
Hey Jillian,

Please have a look at the following thread:
https://kriesi.at/support/topic/update-to-4-6-warning-require_onceincludes-helper-privacy-php/

If you need further assistance please let us know.

Best regards,
Victoria
- This reply was modified 6 years, 1 month ago by Victoria.
January 8, 2020 at 8:47 pm in reply to: Enfold cleans out all custom tags in page – a lot of work is now gone #1171598

Victoria
Inactive Moderator

Hi El,

Glad you got it figured out. Which setting are you referring to, though?

Best regards,
Victoria

January 8, 2020 at 8:45 pm in reply to: Advance layered slider and aws #1171597

Victoria
Inactive Moderator

Hi BlackSeriesCamper,

Great :) Glad you got it working for you! :)

If you need further assistance please let us know.

Best regards,
Victoria

January 8, 2020 at 8:44 pm in reply to: How to fix frontpage avoiding any scroll up and down #1171596

Victoria
Inactive Moderator

Hi Matteo,

Well, yes, to have less content or have the slider that adapts to the view height of the window, which Layer Slider does not do in this case, unfortunately. Or try to set the slider height to the 80vh or less.

Best regards,
Victoria

January 8, 2020 at 8:42 pm in reply to: Edit window just load #1171594

Victoria
Inactive Moderator

Hi Viector,

No, that is not a problem. Please try following these steps to update the theme:

problem update 4.5 failed

Best regards,
Victoria

January 8, 2020 at 8:38 pm in reply to: Shortcode as a Background of Colour Section #1171592

Victoria
Inactive Moderator

Hey tribaleye13,

Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)

Best regards,
Victoria

January 8, 2020 at 8:35 pm in reply to: Instagram widget won't update #1171591

Victoria
Inactive Moderator

Hi BeeCee,

We do not have an ETA for this issue yet, unfortunately.

Best regards,
Victoria

January 8, 2020 at 8:34 pm in reply to: All icons appearing as clear boxes #1171590

Victoria
Inactive Moderator

Hi ESWEENEY113,

Please have a look at the following thread:
https://kriesi.at/support/topic/missing-icons-after-updating-to-wordpress-5-3-1-and-maintenance-releases/

Could you please give us a link to your website, we need more context to be able to help you if the above solution did not work.

Best regards,
Victoria

January 8, 2020 at 8:30 pm in reply to: social buttons broken with WP 5.3.1 update #1171589

Victoria
Inactive Moderator

Hi AlexSavarino,

Please start a separate thread, describe your issue there and give us a link to your website.

Best regards,
Victoria

January 8, 2020 at 8:20 pm in reply to: After modify "search.php" the search function is dead #1171586

Victoria
Inactive Moderator

Hey r0gerliu,

Can you please check the server log for the error text?

Best regards,
Victoria

January 8, 2020 at 8:19 pm in reply to: White space under navigation bar and social media icons not updating #1171585

Victoria
Inactive Moderator

Hi maikomichelle,

Of course, you can update the theme via FTP.

Here is how to do it:

problem update 4.5 failed

If you need further assistance please let us know.
Best regards,
Victoria

January 8, 2020 at 8:18 pm in reply to: Trying to add hover arrow to submit input buttons #1171583

Victoria
Inactive Moderator

Hi HU_Dallas,

Glad we could help :)

If you need further assistance please let us know.
Best regards,
Victoria

January 8, 2020 at 8:17 pm in reply to: Advanced Layout Builder not showing up for Custom Post Type #1171582

Victoria
Inactive Moderator

Hey ericschmid,

Well, you’re not using the child theme and the code added in the functions.php is overwritten with the update. You need to add the child theme and put your code there.

Here are the docs for you:

Child Theme

Intro to layout builder

Best regards,
Victoria

January 8, 2020 at 8:14 pm in reply to: Font Size settings in Screen Options of a Text Block not working #1171581

Victoria
Inactive Moderator

Hi m s,

Best regards,
Victoria

January 8, 2020 at 8:10 pm in reply to: Icons have disappeared or not showing correctly, help! #1171580

Victoria
Inactive Moderator

Hi flyworxatl,

Please have a look at the following thread:
https://kriesi.at/support/topic/missing-icons-after-updating-to-wordpress-5-3-1-and-maintenance-releases/

If you need further assistance please let us know.

Best regards,
Victoria

January 8, 2020 at 8:08 pm in reply to: DSGVO-pop-up German and Englisch is mixed up #1171579

Victoria
Inactive Moderator

Hi Knallfrosch3,

You can upload screenshots to a service like Dropbox or http://imgur.com and give us the links here.

Best regards,
Victoria

January 8, 2020 at 8:07 pm in reply to: How to translate sorting options in shop page of woocommerce #1171576

Victoria
Inactive Moderator

Hi Shoko,

Glad you got it working for you! :)

If you need further assistance please let us know.

Best regards,
Victoria

January 8, 2020 at 8:05 pm in reply to: Update before xmas please? #1171575

Victoria
Inactive Moderator

Hi Milan,

Glad we could help :)

If you need further assistance please let us know.
Best regards,
Victoria

January 8, 2020 at 8:04 pm in reply to: Enfold caching admin #1171574

Victoria
Inactive Moderator

Hi Wolf,

Enfold does not cache admin, especially Enfold has nothing to do with the list of pages shown in the dashboard. Please try using a different browser, it can be the one caching aggressively or a caching plugin is configured badly.

Best regards,
Victoria
Author

Posts

Viewing 30 posts - 10,651 through 10,680 (of 38,325 total)

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